Mail Won't Initiate
Anyone know how to start over with the mail setup assistant. I've entered all required info on my wife's new MacBook Pro and the mail program won't go past the importing new messages window. The progress bar spins forever and won't let me get past the setup assistant at all. If I hit the cancel button the program just shuts down completely. Any help would be appreciated.
Solved my problem as follows:
Started laptop using TechTools Emegency disk.
Did a quick repair using Apples Disk Utility, No repairs needed.
I then Opened up the laptops hard drive folder.
Opened up Users folder.
Opened up Library folder.
Opened a get info window of the Mail folder. I changed Ownership and Permission from System with no access to Read and Write after being asked to supply the password and placed that folder into the trash. I did not empty the trash but restarted the laptop.
After restart I discovered the mail folder back in the Library folder with the changes I had made.
I then went to the User folder
library folder
Opened Preferences folder and dragged com.apple.mail.plist preferences into the trash and did another restart.
After the restart I opened Mail program and the setup assistant completed importing new messages and let me use the email program with all the proper setting intact. I've also been able to add several other mail accounts with no other problems at all.
If anyone has a similar problem I hope this helps.
Why the mail folder said it belonged to the system and I didn't have access I will never know, but the changes I made using another startup disk helped the mail program complete the setup process.
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here is the report:
Process: Mail [415]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [152]
Date/Time: 2012-02-26 20:43:20.172 -0800
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 56136 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 29 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 6C06E475-8A84-4ADA-A695-0F2A484C5CFB
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001024f6f60
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1024f6f60:
-->
__TEXT 0000000108bc3000-0000000108f76000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[415]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010d9f867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d9f7d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010af186fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010af20e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x000000010af20676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x000000011200231f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00000001120095c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x0000000112009456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x000000010bc81f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x000000010bf3839d -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit 0x000000010bf37fd1 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit 0x000000010bf2b635 -[NSAlert runModal] + 159
13 com.apple.AppKit 0x000000010bcb0d83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit 0x000000010bf313ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit 0x000000010bcb0a1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit 0x000000010bc851d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit 0x000000010bc8502d -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227
18 com.apple.AppKit 0x000000010bc84d9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
19 com.apple.CoreFoundation 0x000000010af7e591 -[NSObject performSelector:withObject:withObject:] + 65
20 com.apple.Foundation 0x000000010b2517eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
21 com.apple.Foundation 0x000000010b250772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
22 com.apple.Foundation 0x000000010b250600 _NSAppleEventManagerGenericHandler + 105
23 com.apple.AE 0x000000010fa39c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
24 com.apple.AE 0x000000010fa39b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
25 com.apple.AE 0x000000010fa399f7 aeProcessAppleEvent + 250
26 com.apple.HIToolbox 0x0000000112010af9 AEProcessAppleEvent + 102
27 com.apple.AppKit 0x000000010bc821a9 _DPSNextEvent + 1247
28 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
29 com.apple.AppKit 0x000000010bc7e19d -[NSApplication run] + 470
30 com.apple.AppKit 0x000000010befcb88 NSApplicationMain + 867
31 com.apple.mail 0x0000000108c9b014 0x108bc3000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d9fa7e6 kevent + 10
1 libdispatch.dylib 0x000000010d7d55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000010d7d414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 5 Crashed:
0 ??? 0x000000010b2136be 0 + 4481693374
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x00000001024f6f60 rbx: 0x0000000000000000 rcx: 0x000000010b20a000 rdx: 0x0000000000000041
rdi: 0x00000000011d3000 rsi: 0x000000010b20e000 rbp: 0x000000010b20bff4 rsp: 0x000000010b20bf64
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010b2136be rfl: 0x0000000000010202 cr2: 0x00000001024f6f60
Logical CPU: 1
Binary Images:
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0x112dbe000 - 0x113034ff7 com.apple.imageKit (2.1.1 - 1.0) <A4A58BBB-70BB-3A0F-84F0-49EC6113BF2F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x1131b3000 - 0x1132b3fff com.apple.QuickLookUIFramework (3.1 - 500.10) <ABD3BF58-DD33-31CA-AAE3-E0EE274C8B9C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x11335f000 - 0x1135eafff com.apple.JavaScriptCore (7534.53 - 7534.53.8) <619D6392-D833-3C55-B1C0-4DAA0477796C> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x113675000 - 0x113678fff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x113681000 - 0x113a9eff7 com.apple.SceneKit (2.2 - 125.3) <DDCC8DB6-D5DB-31CD-A401-F56C84216E1C> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x113c78000 - 0x113cbfff7 com.apple.CoreMedia (1.0 - 705.61) <0C34B0D4-DB8A-33C7-B67B-F443AD86482C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x113ce7000 - 0x114085fef com.apple.MediaToolbox (1.0 - 705.61) <F48F2150-0573-354C-BBB2-BA52DD0FD0AB> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x114100000 - 0x114532fef com.apple.VideoToolbox (1.0 - 705.61) <1A70CA82-C849-3033-8598-37C5A72637CC> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x1145bf000 - 0x1145d9fff com.apple.CoreMediaAuthoring (2.0 - 890) <7BE57576-8EF5-3473-95E6-6191E239E3F0> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x1145f7000 - 0x114647fff com.apple.CoreMediaIO (210.0 - 3180) <C5B60D3E-71BE-3CD2-90FC-3B2F9961D662> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x11466c000 - 0x114e00fef com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x114e1e000 - 0x114e71fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x114e7b000 - 0x114e7fff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x114e8b000 - 0x114e8efff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x114e94000 - 0x114eaaff7 com.apple.ImageCapture (7.0 - 7.0) <F15FC6FB-9E88-3BE9-BABE-0454D3A502A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x114ec7000 - 0x114ee4ff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x114efb000 - 0x114efdff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x114f07000 - 0x114f0aff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x114f11000 - 0x11500efff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x1150cb000 - 0x1150f6fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x1150fd000 - 0x11518fff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1151dd000 - 0x115239ff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x115274000 - 0x11527fff7 com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x11528b000 - 0x1152dfff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x115320000 - 0x115321fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <92364334-3B11-360B-89D8-447185FEC653> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x115329000 - 0x11539ffff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x1153f0000 - 0x11540cff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <C1DF4A08-3CBA-3EEA-BA6E-3557F09052FE> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x115427000 - 0x115432fff com.apple.dotMacLegacy (3.3 - 267) <A7CC6E73-82CD-3057-9A83-894FA0CD7E6C> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x115444000 - 0x1155b0ff7 com.apple.syncservices (6.2 - 673.4) <A22B836D-5130-3057-AAB7-B2F628CE1975> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x115670000 - 0x1156e4fff com.apple.WhitePagesFramework (10.7.0 - 141.0) <CBEE0967-09B3-3074-AD96-C1CE06FDEA87> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x115727000 - 0x115765fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x11577a000 - 0x115786ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x115797000 - 0x1157eafff com.apple.iCalendar (5.0 - 104) <F7723132-0AA0-3FB3-AAD7-2112D294FDC3> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x115821000 - 0x11582cfff com.apple.NSServerNotificationCenter (4.0 - 4.0) <5BACAC71-D10E-39D4-B7DC-AFEAFB9CF150> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x115839000 - 0x11589eff7 com.apple.coredav (1.0.1 - 115.20) <9FC6D2B1-2F99-3B38-9F54-3694726B2082> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x1158f7000 - 0x11592ffff com.apple.CalDAV (1.0.1 - 51.3) <F9CEE587-4A98-337F-A3C7-15641FDB6C15> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x11596a000 - 0x115977fff com.apple.KerberosHelper (3.0 - 1.0) <5223379A-8854-36CF-B15C-44E0107EEE4C> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x115989000 - 0x1159a8ff7 com.apple.DotMacSyncManager (6.1 - 488.5) <63D5FE4D-35E4-33A3-BC50-8A48927B82FE> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x1159c4000 - 0x1159d8fff com.apple.syncservices.syncservicesui (6.2 - 673.4) <04BFF3F2-736F-37B2-B585-11D3A16F6A19> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x1159ea000 - 0x1159f3fff com.apple.AOSNotification (1.4.0 - 504.1) <0CD79695-6625-3BF4-A420-2612190EC2E0> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x115a01000 - 0x115a0cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x115a18000 - 0x115a26ff7 com.apple.AppleFSCompression (37 - 1.0) <B6B7A560-DD9E-3601-8ACE-42C1FA738843> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x115a32000 - 0x115a3dff7 com.apple.aps.framework (2.1 - 2.1) <C8EB8D68-5E33-325F-B64D-CEAFE2EBB60C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x115a48000 - 0x11675cfef com.apple.WebCore (7534.53 - 7534.53.11) <E37D145A-0BFD-3BE0-98A9-7F04CE9B6E6E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x116e92000 - 0x116f1fff7 com.apple.imcore (7.0 - 900) <E4E8E633-39D4-343C-99D8-018EA6A670F7> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x116f56000 - 0x116fa6fff com.apple.imfoundation (7.0 - 900) <F3CB80AA-D7A2-3534-BE47-04B8D18EA6BD> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/Frameworks/IMFoun dation.framework/Versions/A/IMFoundation
0x116fde000 - 0x116fe5ff7 com.apple.marco (7.0 - 900) <8312C3DD-BEDC-363A-B04A-A68A668D80B3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x116ff2000 - 0x117032fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x117043000 - 0x117245fe7 com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x117265000 - 0x117290fff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <686A1AA0-AE00-3CFB-8DEE-C84B26C83157> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x1172a6000 - 0x1173a8ff7 com.apple.PubSub (1.0.5 - 65.28) <8251731B-2EAA-3957-82B6-3FF0E096645A> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x11741b000 - 0x11741bfff com.apple.AOSMigrate (1.0 - 1) <7D22554E-EDAE-3B37-AC47-96B0797F1781> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x1189c3000 - 0x1189d9fff dhx.so (??? - ???) <9AB7809C-2651-3FCF-9357-8E1CDEAB6466> /usr/lib/sasl2/dhx.so
0x1189e6000 - 0x1189effff digestmd5WebDAV.so (??? - ???) <8D39C8C0-ACCE-34D4-815A-87825A1A4492> /usr/lib/sasl2/digestmd5WebDAV.so
0x1189f4000 - 0x1189f7fff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x1189fc000 - 0x118a05fff libdigestmd5.2.so (??? - ???) <6DD64225-CFFF-379B-A5BA-5409F777F307> /usr/lib/sasl2/libdigestmd5.2.so
0x118a0a000 - 0x118a0ffff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x118a14000 - 0x118a19fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x118a1e000 - 0x118a25fff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x118a2e000 - 0x118a32fff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x118a37000 - 0x118a3aff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/sasl2/mschapv2.so
0x118a3f000 - 0x118a6dfff com.apple.DirectoryService.PasswordServerFramework (7.1 - 7.1) <B19E865F-0CB1-3B27-9D46-880F627D9930> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x118a82000 - 0x118a85fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x118a8a000 - 0x118a8dfff smb_ntlmv2.so (??? - ???) <7FD517BD-EDCB-3FFD-88A8-8B5F6AEA9585> /usr/lib/sasl2/smb_ntlmv2.so
0x119382000 - 0x11938ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <CBA71562-050B-3515-92B7-8BC1E2EEEF2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x119399000 - 0x1197fbff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x119924000 - 0x11994fff7 com.apple.CoreServicesInternal (113.12 - 113.12) <C37DAC1A-35D2-30EC-9112-5EEECED5C461> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1199a9000 - 0x1199adfff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <37517279-C92E-3217-B49A-838198B48787> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x1199b4000 - 0x1199f7ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <85D00F5C-43ED-33A9-80B4-72EB0EAE3E25> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff687c3000 - 0x7fff687f7baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1046
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=213.4M resident=135.4M(63%) swapped_out_or_unallocated=78.0M(37%)
Writable regions: Total=73.1M written=18.2M(25%) resident=24.4M(33%) swapped_out=0K(0%) unallocated=48.7M(67%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 300K
CG image 4K
CG raster data 64K
CG shared images 3408K
CoreGraphics 16K
CoreServices 1084K
MALLOC 44.0M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 156K
__CI_BITMAP 80K
__DATA 22.6M
__IMAGE 528K
__LINKEDIT 42.3M
__RC_CAMERAS 232K
__TEXT 171.1M
__UNICODE 544K
mapped file 38.7M
shared memory 316K
=========== =======
TOTAL 391.4M
Model: iMac12,2, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.4-P2P
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa130000 / 5I'm having the exact same problem. Mail won't open. The icon (a different icon) bounces once and then stops. I'm using OSX 10.4.3 and Mail version 2.05. This problem started when I upgraded from OSX 10.3.9 to 10.4.3. Mail, with the stamp icon, worked in 10.3.9. I had the same problem with Safari when I first upgraded to OSX 10.4.1, but upgrading to 10.4.3 solved the Safari problem. Does anyone have any idea what might be going on here?
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Mail won't open with the windows
I noticed this started happening after I installed a program called growl. I installed this app and every since then my mail app opens but I don't get a window with it. I have to manually go to the menu and select file new mail windows. Also after I am done mail won't quit. I tried cmdQ but nothing, quit from the file menu, nothing works i have to force quit. it just isn't responding normally. Now i went through and uninstalled growl and all of its files that it created and also the gowl plug-in for mail that i installed also. I tried repairing disk permissions, running the 10.4.4 combo update again and still nothing. I removed the mail preference file and still I get nothing. When i trashed the preference file I lost all my mailboxes and accounts nd now I got some generic icons for trash junk and outbox. They are just folders and thats it.I was thinking about removing the mail folder from my library all tigether but then I would have to set mail up all over again. Please any help would be appreciated. thanx in advance.
Any chance of describing exactly how you did it. I have exactly the same symptoms having tried to load the plugin that enables you to retrieve hotmail (I know I know, why bother).
Thanks very much! -
Mail won't open after computer falls asleep - forced to force quit!
Hi there,
My mail won't open 85% of the time unless I force quit and restart my computer. Then, after my computer goes to sleep, I click on the stamp on my dock, and nothing happens. My computer says its still open. I've tried quitting mail and reopening from my Applications folder, but still, nothing happens, and I have to force quit my computer and restart so I can get/send my mail.
Any one have an idea for me? I have my gmail and another personal email set up as IMAP. Could there be a glitch in the way I set that up? Mail seems to come and go fine, when it's active.
Thanks in advance for your time and any helpHas anyone found a solution to this? I'm having the exact same problem and it really just started a couple days ago.
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Mail won't open and it won't let my computer shut down
mail won't open, the little light by the icon in the dock won't go away, it won't quit, and it won't let my mac shut down even if i let the battery die, it just goes to sleep until you plug it in. Someone please help me!!
Launch Activity Monitor (in /Applications/Utilities folder), find the Mail process, and force quit it from there. If this is NOT an admin-privileged account, then log out, log back in to an admin-privileged account, run Disk Utility Verify Disk. IF problems are reported, reboot from installer DVD and run Disk Utility Repair Disk from the installer DVD. Launch it from Utilities menubar item once the menubar is visible. If you are now running booted off the installer DVD, when repair disk is complete reboot normally and log back in to admin account and download 10.6.2 combo update from http://support.apple.com/kb/DL959 and reapply it. Then run software update from the menubar item. Let us know if that works or not.
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My mail won't open and keeps on "not responding"
My mail won't open and keeps on "not responding"
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this. -
Mail won't open after software update
I just did a software update (I think it was itunes update) and now mail won't open. Mail is still located in the apps folder. Message says to reinstall mail. Any ideas?
Thx!Welcome to the Apple Support Communities
http://support.apple.com/kb/TS4424 -
I updated the maverick and now mail won't open at all
i updated the maverick and now mail won't open at all
Have you tired opening it from the Applications folder?
What happens when you try to open Mail? -
hi everyone. since last night i cannt start my mail program. i tried the SHIFT key trick but still won't start. i have repaired permissions and verify the disk. still the mail won't boot. i have tried with a diferent user and all seems ok. here is a copy of the crash report thanks in advance for your help.
Host Name: Intel-Laptop
Date/Time: 2007-06-05 04:36:44.936 +0100
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [59]
Version: 2.1.1 (752.3)
PID: 361
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000005
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9081973c CFHash + 17
1 com.apple.CoreFoundation 0x9081967f __CFDictionaryFindBuckets2 + 91
2 com.apple.CoreFoundation 0x90838395 CFDictionaryCreateex + 268
3 com.apple.CoreFoundation 0x908381d1 __CFBinaryPlistCreateObject + 4260
4 com.apple.CoreFoundation 0x9082e6b3 __CFTryParseBinaryPlist + 177
5 com.apple.CoreFoundation 0x9082da20 _CFPropertyListCreateFromXMLData + 150
6 com.apple.CoreFoundation 0x9082d987 CFPropertyListCreateFromXMLData + 54
7 com.apple.CoreFoundation 0x9083702c _loadXMLDomainIfStale + 387
8 com.apple.CoreFoundation 0x908432c2 fetchXMLValue + 38
9 com.apple.CoreFoundation 0x90842ff7 _CFPreferencesDomainCreateValueForKey + 35
10 com.apple.Foundation 0x927d7c5c -[NSUserDefaults initWithUser:] + 765
11 com.apple.Foundation 0x927d77d0 +[NSUserDefaults standardUserDefaults] + 131
12 com.apple.mail 0x000030c6 0x1000 + 8390
13 com.apple.mail 0x00094df2 0x1000 + 605682
14 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x90819739 ecx: 0xbffff4ac edx: 0x9081972b
edi: 0x01802000 esi: 0x00000000 ebp: 0xbffff408 esp: 0xbffff3e0
ss: 0x0000001f efl: 0x00010282 eip: 0x9081973c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x1b2fff com.apple.mail 2.1.1 (752.3) /Applications/Mail.app/Contents/MacOS/Mail
0x8fe00000 - 0x8fe4afff dyld 46.12 /usr/lib/dyld
0x90000000 - 0x90170fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c0000 - 0x901c2fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c4000 - 0x90201fff com.apple.CoreText 1.1.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90228000 - 0x902fefff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x9031e000 - 0x90773fff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9080a000 - 0x908d2fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90910000 - 0x90910fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90912000 - 0x90a05fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a55000 - 0x90ad4fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90afd000 - 0x90b61fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd0000 - 0x90bd7fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bdc000 - 0x90c4ffff com.apple.framework.IOKit 1.4.6 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c64000 - 0x90c76fff libauto.dylib /usr/lib/libauto.dylib
0x90c7c000 - 0x90f22fff com.apple.CoreServices.CarbonCore 682.21 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90f65000 - 0x90fcdfff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x91006000 - 0x91044fff com.apple.CFNetwork 129.20 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x91057000 - 0x91067fff com.apple.WebServices 1.1.3 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91072000 - 0x910f1fff com.apple.SearchKit 1.0.5 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9112b000 - 0x91149fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91155000 - 0x91163fff libz.1.dylib /usr/lib/libz.1.dylib
0x91166000 - 0x91305fff com.apple.security 4.5.2 (29774) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x91403000 - 0x9140bfff com.apple.DiskArbitration 2.1.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x9141d000 - 0x91443fff com.apple.SystemConfiguration 1.8.6 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91455000 - 0x914cbfff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9151c000 - 0x9151cfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x9151e000 - 0x9154afff com.apple.AE 314 (313) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9155d000 - 0x91631fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166c000 - 0x916dffff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9170d000 - 0x917b6fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x917dc000 - 0x91827fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x91846000 - 0x9185cfff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x918df000 - 0x918ebfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x918f2000 - 0x91931fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91944000 - 0x919f6fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
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0x91a57000 - 0x91a75fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91a7a000 - 0x91ad9fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91aeb000 - 0x91aeffff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91af1000 - 0x91b75fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91b79000 - 0x91bb6fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91bbc000 - 0x91bd6fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91bdb000 - 0x91bddfff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91bdf000 - 0x91cbdfff libxml2.2.dylib /usr/lib/libxml2.2.dylib
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0x91cdc000 - 0x91d6afff com.apple.vImage 2.5 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
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0x92244000 - 0x925f8fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92625000 - 0x92712fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92714000 - 0x92791fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x927d2000 - 0x92a02fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b1c000 - 0x92b33fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92b3e000 - 0x92b96fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92baa000 - 0x92baafff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bac000 - 0x92bbcfff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bcb000 - 0x92bd3fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x92be5000 - 0x92c76fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x92c91000 - 0x92caffff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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0x92ccd000 - 0x92d30fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x93254000 - 0x93254fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x93c8d000 - 0x93d08fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x93e40000 - 0x94001fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94047000 - 0x94088fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94090000 - 0x940cafff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940cf000 - 0x940e5fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x9421e000 - 0x9425cfff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94786000 - 0x948ccfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94958000 - 0x94967fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x9496e000 - 0x94997fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9499d000 - 0x949acfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949b0000 - 0x949d5fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x949e1000 - 0x949fefff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94d2a000 - 0x94dbcfff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e16000 - 0x94e98fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94ed1000 - 0x951b0fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x9532f000 - 0x95352fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95359000 - 0x953e1fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x95579000 - 0x955b1fff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x965f7000 - 0x965f7fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ade000 - 0x96b00fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x974aa000 - 0x974b7fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x97649000 - 0x97720fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x977a9000 - 0x977a9fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97912000 - 0x9792cfff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x97cab000 - 0x97ceffff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97d14000 - 0x97d3dfff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x97e4b000 - 0x97e90fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x99617000 - 0x99622fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9962c000 - 0x99798fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi ruidasilva.
It looks like the preferences file has become corrupt. Try this:
1. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
2. Quit Mail if it’s running.
3. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the Mail folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is locally stored.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this solves the problem).
5. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
6. You’ll have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
7. You may also need to re-install or re-enable any Mail plug-ins you have installed for Mail to recognize them.
8. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
9. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
I have a new iMac and iPhone 4.0. All software is up to date and I have installed the free beta version of Mountain Lion which let me use iChat on my computer. Safari intermittently stops working. Mail won't access my mailboxes if Safari is running. Now iTunes won't find my iPhone when it's locked and in a dock charging. If I restart I can do 1 thing at a time, but I can't have Safari running and use Mail. I've emptied my cache, checked my passwords. It's none of that. By process of elimination, there is some kind of conflict between using multiple applications on the Internet at the same time. Sometimes after I've gone to several Internet sites Safari will stop working properly even though all other applications have been "quit".
Oops. You installed the beta Mountain Lion on your main hard disk? Usually most people install it on a secondary or external hard drive. Your situation should actually be posted on the Developer web site for Moutnain Lion and not here. All I can suggest here is to run repair permissions and restart. Sorry.
-
I keep getting a message "The MobileMe IMAP server ... rejected the password for ...." I can use that password when I go to iCloud (and to this discussion), but my e-mails won't download to my computer. What's the mix-up?
If the setting is greyed out perhaps you have restrictions enabled that would prevent someone from changing accounts. Settings>General>Restrictions>Allow Changes>Accounts.
-
"Mail" won't show my Yahoo mails...
Hello,
I'm using three boxes, all Yahoo. Had a minor problem with one of them and the Yahoo people told me they had switched the account to another server to solve the problem (which was actually solved).
But since then, "Mail" won't show the incoming mail. The activity indicator shows "x" mails having been collected but they don't show either on he screen or next to the account name...
One exception: as I tried to cancel then re-create the faulty account, it does collect messages the first time it opens...but then afterwards nothing shows although mails are showed to have been collected.
The other two boxes I use with Yahoo are collected without any problem.
Yahoo can't or won't help...
Anybody with an idea ??? Could the problem be linked with changing the server ? But then how is it hat mails are shown to have been collected by he activity counter even if they don't appear on he screen or next to he account name ?
Many thanks and greetings from southern France.
JP/no one knew why i couldn't get my messages from the pop server at att/yahoo into my mail on my mac. there were no answered questions to the support topic why can i see mail activity....messages on the server, but not coming into the mail box? sending is fine, but for some reason, it suddenly stopped 3 days ago and for 3 days i searched for a fix. the only way i found this was a mail access error on the web mail thru att.yahoo where my messages showed up (they were also showing up on the i phone, not the mac)...had to verify the email....and while waiting, i found the att yahoo help page that cleared the whole problem
not removing files and putting them back in while opening and shutting mac....all the ports and ssls were checked and correct
apparently you have to clean your cache
totally all att's fault
Web Mail - How do I clear my browser's cache?
It's true, a clogged cache can slow down and even stop your browser. Who wants that? Not us. Let's get to work clearing your cache. Which browser are you using? Instructions are included below for each of these:
Firefox 2.x for Windows or Mac
1. For Windows or Mac, click Tools and select Clear Private Data.
2. In the window that opens, select whichever items you'd like to clear. When you're done, click Clear Private Data Now.
Safari 3 for Mac
1. In the Safari menu, click Empty Cache. That's it!
2. To also clear the History, click the History menu and click Clear History (at the bottom). -
Mail won't even open since latest update
Mail was loading fine before the latest Java update, in fact, I checked my email right before doing the update. Ran the update, mail won't open. It loads like it's going to, it shows up in the menu bar, but nothing actually opens. I can click the Mail menu bar, it will drop down on whatever menu I clicked, and then it freezes and I have to force quit.
I rebooted twice on top of the reboot for the update and repaired permissions. Still no luck. Not sure what to do now... Please help!Already tried that on a test account I had from my last problem and no luck. Just set up a new login and still no luck. The no luck with these accounts is a bit different, though. I open Mail and have to tell it to open new viewer window, that window will open, but from there, nothing happens. Mail won't even quit, I have to force quit.
On my regular account, I try to click to open new viewer window, and Mail freezes. -
Updated osx and now mail won't load
Hi all,
I've updated my operating system so that I could go on to upgrade to Lion, but in the interim my mail won't load - its telling me "an error occured while importing. Make sure you have available space in your home folder and try again"...I can't even locate my "home" folder on my system...
Any ideas how I can fix this? And will upgrading to Lion without the mail box being fixed perhaps fix it?Sounds like something went pear-shaped somewhere along the line. I suggest reinstalling like this:
* Go to [http://www.mozilla.com/en-US/firefox/fx/?ref=logo Download Firefox 4.0] and download a fresh installation file to the desktop.
* Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
* Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
* Finally run the installation file you downloaded.
After you complete the installation, go to the [http://www.mozilla.com/en-US/plugincheck/ Plugins Check] page and update those if necessary.
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