Mail won't launch after latest update
I have tried the shift key and moving the Mail cache folder to the desktop with no luck.
Mail will simply not launch.
I suppose I will have to do an archive/install unless anybody here has any other ideas.
Please, clarify. Is it that Mail doesn’t launch at all, or that it freezes upon start up? These are completely different problems, but your post gives the impression that you have the former and have tried things meant for the later...
Also, checking what happens on another user account isn’t supposed to “help”, but rather is meant to determine whether the problem is system-wide or confined to a particular user account, which isn’t clear from your post either...
Problems arising right after installing a system update are usually the result of the problem already being there, or some filesystem corruption that should have been fixed first, or not having installed the update properly (e.g. applications running while installing it), or having ignored Apple’s “Important: Please read before installing” warnings, etc.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, reinstall any updates that may not have been installed properly. It may also be necessary to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with the computer:
About the Mac OS X 10.4.11 Update
Mac OS X 10.4.11 Combo Update for PowerPC
Mac OS X 10.4.11 Combo Update for Intel
After installing the Combo Update, the computer may restart twice and the first restart may take several minutes. This is normal.
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk and back up before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.
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ITunes won't launch after latest update
Hi.
I've just downloaded and installed (through system update) the latest iTunes version and now it won't launch. It worked perfectly fine fine before the update but now it won't open. Icon bounces then just stops... Any ideas!? Thank you!Thanks for the replies...
It seems alot of people are having this trouble, I do have shapeshifter on my system, I'll try adding iTunes to the exclude list and see if that does anything. I'll try your suggestion with the library folder, does that mean to trash the iTunes library folder or just move it out of where it is? What I don't get is how it can be corrupted, it worked perfectly before the update -
Mail won't open after Security Update 2012-004
At some point, Apple started doing this annoying stupid thing with certain app updates (among them QuickTime Player, and iTunes, and Mail) where if those apps do not reside in /Applications they will not be updated properly. In some cases, a new copy is installed in /Applications, and you just have to manually replace your older copy. Annoying, but doesn't break anything. I installed the latest security update today, after which Mail would not launch, with the error message, "You cannon run this version of Mail on this version of MacOS X." There was a new Mail item in /Applicaitons (my unupdated copy lives in /Applications/Communication) with a generic app icon that doesn't launch at all.
I tried copying the package contents from the new version to the old, but that didn't work. (Maybe if I'd logged out or restarted it would have, but I didn't try that.) I called Apple and they had me download a combo update. That did absolutely nothing except waste my time. I called back, and a Mail Specialist said I would need to archive and install from the original disc that came with my computer.
Bad support is so much worse than no help at all. If you don't know what you're doing are not skilled and just reading from a horrible, unhelpful script, say so, and don't make bad suggestions. What a waste of time A. to call support, B. to follow their suggestions, C. it would have been to follow the last of their suggestions.
Actual solution:
Move unupdated Mail.app (and, if you're like me, QuickTime Player, too) to /Applications
Download the security update from http://support.apple.com/kb/DL1586 (one-fifth the size of the combo update)
Run the installer
That's it. That's what support should have told me to do. Of course, shouldn't have had to do this at all; Software Update should be smart enough to update apps wherever they live.At some point, Apple started doing this annoying stupid thing with certain app updates (among them QuickTime Player, and iTunes, and Mail) where if those apps do not reside in /Applications they will not be updated properly.
Correct. It has always been that way in OS X. Applications, particularly from Apple, belong in the Applications Folder, where update installers can find them and link to associated system files that may be updated as well without you realising it. -
Apps won't start after latest update?
Hello,
I'm on an older 2006 iMac (the one without the black border) and I installed the latest update last night. Now I can't get Firefox, Safari, Mail or apps working properly. When I try to start an app it bounces up and down and then I can't remember what it says but it won't start. Any ideas how to fix this? I'm thinking of downloading Firefox and Safari on my sister's computer and then transferring them via my memory stick.
I also tried a restart. Last night I just shut it down and walked away and figured I'd deal with it when I get home from work today.Hi, first I hope you have your important stuff backed up!!?
I would & always do Repair Permissions Before & after Updates, so I would try the RP ..
Then I would go the SMC route, specific for your model..
If after that you still have "issues" You may need to go the Archive & Install route..
Links:-
http://kb.iu.edu/data/aoxn.html
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1710
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Safari won't launch after security update. ATSServer issue?
I installed Security Update 2008-007, restarted my machine and went to launch Safari. The icon bounced but the menu bar at the top didn't change to Safari and after a few minutes I got a window appear telling me Safari had quit unexpectedly.
I went through some forums and tried a bunch of fixes: I re-installed, trashed the prefs, history etc, removed all the plug-ins but none of this worked.
In the end I found mention of the ATSServer, which I killed in the terminal. Immediately Safari launched. What's the issue here? Has the latest update caused a problem with ATSServer?
My Mac is:
System Version: Mac OS X 10.5.5 (9F33)
Model Name: Mac mini
Model Identifier: PowerMac10,1
Processor Name: PowerPC G4 (1.1)
Processor Speed: 1.42 GHz
Number Of CPUs: 1
L2 Cache (per CPU): 512 KB
Memory: 1 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.8.9f1I presume when you were doing the Repair function booted from the CD that eventually you said "Repair" and it scanned the drive and said in green, "No problems found" or similar stuff.
Another way to effect repairs is to hold down the Shift key at Startup, which does a Disk Repair as it starts up, so it takes a while longer that usual, then loads the smallest-possible set of extensions and boots into "Safe Mode".
Directory problems like "Keys out of order" or reports that there is a problem, but Disk Utility cannot repair it are a serious concern, and may require industrial-strength disk recovery tools. -
Mail won't launch after Mavericks upgrade OS X 10.9
This is part of the error message I receive:
Process: Mail [315]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 7.0 (1816)
Build Info: Mail-1816000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [185]
Responsible: Mail [315]
User ID: 501
Date/Time: 2013-11-02 21:36:27.404 -0700
OS Version: Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 66917214-C98E-90B9-0022-46A9AFC950C9
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00007fff5078fff8
VM Regions Near 0x7fff5078fff8:
MALLOC_SMALL 00007fb792856000-00007fb793000000 [ 7848K] rw-/rwx SM=S/A
--> STACK GUARD 00007fff4cf90000-00007fff50790000 [ 56.0M] ---/rwx SM=NUL stack guard for thread 0
Stack 00007fff50790000-00007fff50f90000 [ 8192K] rw-/rwx SM=COW thread 0
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x00007fff94402000 CFEqual + 352
1 com.apple.CoreFoundation 0x00007fff943edd18 CFBasicHashFindBucket + 3528
2 com.apple.CoreFoundation 0x00007fff943ecf1f CFDictionaryGetValue + 111
3 com.apple.CoreText 0x00007fff8c022570 TBaseFont::CopyAttributeInternal(void const*) const + 68
4 com.apple.CoreText 0x00007fff8c0bafaf TInstanceFont::CopyTraitsInternal() const + 43
5 com.apple.CoreText 0x00007fff8c0b446b TBaseFont::CopyTraits(bool) const + 35
6 com.apple.CoreText 0x00007fff8c0bafd2 TInstanceFont::CopyTraitsInternal() const + 78
I've tried verifying the disk, and repairing the desk, but can't find a fix. It won't launch at all ever since the Mavericks upgrade.If you did not install the software following the upgrade but did some form of transfer or migration then you should probably uninstall and then use the Cleaner Tool. After that install using the discs or a downloaded set of installation files.
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html -
Itunes will not launch after latest update 2/2014
Just installed latest update for iTunes on 2/21/2014 on my MBP running snow leopard and after restarting MBP iTunes will not launch.
Thank you
MacBook Pro
Late 2008 unibody running Snow Leopard 10.6.8Yes, first, I would run Disc Utility; Verify Disc, Verify Disc Permissions, & Repair Disc Permissions.
Then I would go here > http://www.apple.com/itunes/download/ for the .dmg file download.
Then I would reinstall iTunes. So, unless you do not have enough free space on your hard drive, that should work.
Otherwise, it may be time for some spring cleaning...
Regards,
mm~ -
Mail won't close after security update
I just installed the recent security update (running 10.4.8) and now Mail won't close on either my Dual g% tower or on my iBook. In fact, both computers were unable to reboot after the install because the mail program needed to be force quit.
This was never a problem prior to the install of the security update.
Anyone have any ideas?
Thanks!Problems arising right after installing a system update are usually the result of the problem already being there, or not having installed the update properly, or ignoring Apple’s "Important: Please read before installing" warnings, etc., rather than being caused by the update itself. In order to ensure that the update is installed properly, proceed as follows.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the update that appears to not have been installed properly.
Take a look at the following articles for guidelines on how to properly install system updates:
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The above won’t solve the problem, but will allow us to at least troubleshoot it properly. Post back with your observations when done.
How many accounts do you have and what type are they (POP, IMAP, .Mac)?
In Mail, open Window > Activity Viewer. What do you see there when Mail refuses to quit? Actually, you may be able to avoid having to force quit Mail by canceling whatever it’s doing (by clicking on the red stop icon of the activity).
Do you have any Mail plug-ins or any system utilities that could interfere with Mail? In the Finder, go to each of the following folders (if they exist). What do you see there?
/Library/InputManagers/
~/Library/InputManagers/
/Library/Mail/Bundles/
~/Library/Mail/Bundles/
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the file path here, doing Go > Go to Folder in the Finder, and pasting the file path there. -
Mail won't open after software update
I just did a software update (I think it was itunes update) and now mail won't open. Mail is still located in the apps folder. Message says to reinstall mail. Any ideas?
Thx!Welcome to the Apple Support Communities
http://support.apple.com/kb/TS4424 -
Adobe Photoshop CS5 won't launch after Mac update
I updated my mac yesterday to Maverick and now Adobe Photoshop CS5 won't launch. Can you tell me what files I need to delete to get it to launch. I tried reinstalling it, and that didn't help.
thanksIt's very strange. When I try to double click on the program to open it,
it's like I'm doing nothing. it sort of blinks like it's going to open but
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ITunes won't open after latest update on Windows8
I did that latest update a day or so ago - now iTunes just hangs and never opens on my machine.
If I shut it down via task manager - I cannot open as I then get unable to open application due to another user using
HELP pleaseFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
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Mail won't launch after Migration to another Mac
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I tried removing to the destkop the com.apple.mail.plist with no luck. I even moved the mailbox folder to the desktop (hoping to get a new mail account and import old mail) - still no launching.
Eventually I will upgrade to 10.6 on this machine, but have to install more memory (tried to install 10.6 refused to load due to too little memory). Can I install mail 4.0 by itself?
Any help would be really appreciated.I also tried two other "virgin" accounts and Mail does not open/launch. So from reading elsewhere this implies it is not the mail data on my wife's account.
This computer was just upgraded from 10.4.x to 10.5.8 through all the updates. I checked tonight and there is no Mail update. But I don't know if Mail was working in 10.4.x as my daughter did not use Mail (she accessed a web mail account).
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Java won't run after latest update
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ITunes won't work after latest update on Windows 8.1
I downloaded the latest update for iTunes yesterday on my new Windows 8.1-enabled laptop, and now, even though I can start the application up, doing literally anything freezes it up and requires a manual restart. It is literally completely broken. I need to find a solution immediately, or I might have to start using different software.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
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tt2 -
Hi there,
I did the 10.5.2 update last night. It went pretty well. Everything was looking normal. I could launch everything. Today when I tried to open Safari, itunes, ichat and mail I got messages saying " The app closed unexpectedly"and I try multiples times to relaunch all of them and so far I just cannot open them.
The log says always the same as below (ichat) for all of the apps (safari, itunes, ichat, mail):
Process: iChat [340]
Path: /Applications/iChat.app/Contents/MacOS/iChat
Identifier: com.apple.iChat
Version: 4.0.2 (604)
Build Info: iChat-6040000~2
Code Type: X86 (Native)
Parent Process: launchd [91]
Date/Time: 2008-04-18 22:02:37.053 +0100
OS Version: Mac OS X 10.5.2 (9C7010)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: 0x000000000000000d, 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x9070c0ea WebCore::Element::setAttribute(WebCore::QualifiedName const&, WebCore::StringImpl*, int&) + 522
1 com.apple.WebCore 0x909e4290 -[DOMElement setAttribute:value:] + 80
2 iChatCommonGUI 0x0070914b -[TranscriptFragmentProvider addFragmentIdPropertiesToElement:forMessage:] + 90
3 iChatCommonGUI 0x00708e5f -[HeaderFragmentProvider fragmentForMessage:] + 156
4 iChatCommonGUI 0x00708d9a -[TranscriptFragmentProvider appendFragmentForMessage:toNode:] + 55
5 iChatCommonGUI 0x00708a60 -[InstantMessageFragmentProvider appendFragmentForMessage:toNode:] + 853
6 iChatCommonGUI 0x0070864c -[TranscriptStyleManager appendInstantMessage:] + 107
7 com.apple.iChat 0x0008faad 0x1000 + 584365
8 com.apple.iChat 0x0008f26c 0x1000 + 582252
9 com.apple.iChat 0x0008ef3e 0x1000 + 581438
10 com.apple.iChat 0x0008e565 0x1000 + 578917
11 com.apple.iChat 0x0008e36a 0x1000 + 578410
12 com.apple.WebKit 0x96ddeb80 CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 112
13 com.apple.WebKit 0x96de685a WebFrameLoaderClient::dispatchDidFinishLoad() + 106
14 com.apple.WebCore 0x90629e52 WebCore::FrameLoader::checkLoadCompleteForThisFrame() + 594
15 com.apple.WebCore 0x90629b22 WebCore::FrameLoader::recursiveCheckLoadComplete() + 194
16 com.apple.WebCore 0x908650ec WebCore::FrameLoader::finishedLoading() + 188
17 com.apple.WebCore 0x90864fe1 WebCore::MainResourceLoader::didFinishLoading() + 33
18 com.apple.WebCore 0x9067f000 WebCore::MainResourceLoader::continueAfterContentPolicy(WebCore::PolicyAction, WebCore::ResourceResponse const&) + 896
19 com.apple.WebCore 0x9067ec46 WebCore::MainResourceLoader::continueAfterContentPolicy(WebCore::PolicyAction) + 134
20 com.apple.WebCore 0x9067bd91 WebCore::MainResourceLoader::didReceiveResponse(WebCore::ResourceResponse const&) + 625
21 com.apple.WebCore 0x90808847 WebCore::MainResourceLoader::handleDataLoadNow(WebCore::Timer<WebCore::MainReso urceLoader>*) + 519
22 com.apple.WebCore 0x90808632 WebCore::Timer<WebCore::MainResourceLoader>::fired() + 82
23 com.apple.WebCore 0x90831129 WebCore::TimerBase::fireTimers(double, ***::Vector<WebCore::TimerBase*, 0ul> const&) + 137
24 com.apple.WebCore 0x90830eb2 WebCore::TimerBase::sharedTimerFired() + 162
25 com.apple.WebCore 0x90830df4 WebCore::timerFired(__CFRunLoopTimer*, void*) + 68
26 com.apple.CoreFoundation 0x967d6b5e CFRunLoopRunSpecific + 4494
27 com.apple.CoreFoundation 0x967d6d18 CFRunLoopRunInMode + 88
28 com.apple.Foundation 0x920dcb15 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
29 com.apple.iChat 0x0008d4f0 0x1000 + 574704
30 com.apple.iChat 0x0008d3e4 0x1000 + 574436
31 com.apple.iChat 0x0008d346 0x1000 + 574278
32 com.apple.iChat 0x0008cd3a 0x1000 + 572730
33 com.apple.iChat 0x0008c49e 0x1000 + 570526
34 com.apple.iChat 0x00087053 0x1000 + 548947
35 com.apple.iChat 0x00086dd7 0x1000 + 548311
36 com.apple.iChat 0x00036e47 0x1000 + 220743
37 com.apple.iChat 0x00032ad5 0x1000 + 203477
38 com.apple.Foundation 0x920dcfce __NSFireDelayedPerform + 382
39 com.apple.CoreFoundation 0x967d6b5e CFRunLoopRunSpecific + 4494
40 com.apple.CoreFoundation 0x967d6d18 CFRunLoopRunInMode + 88
41 com.apple.HIToolbox 0x900336a0 RunCurrentEventLoopInMode + 283
42 com.apple.HIToolbox 0x900334b9 ReceiveNextEventCommon + 374
43 com.apple.HIToolbox 0x9003332d BlockUntilNextEventMatchingListInMode + 106
44 com.apple.AppKit 0x9517d7d9 _DPSNextEvent + 657
45 com.apple.AppKit 0x9517d08e -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
46 com.apple.AppKit 0x951760c5 -[NSApplication run] + 795
47 com.apple.AppKit 0x9514330a NSApplicationMain + 574
48 com.apple.iChat 0x00002eb2 0x1000 + 7858
Thread 1:
0 libSystem.B.dylib 0x968979e6 machmsgtrap + 10
1 libSystem.B.dylib 0x9689f1dc mach_msg + 72
2 com.apple.CoreFoundation 0x967d60de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x967d6d18 CFRunLoopRunInMode + 88
4 com.apple.IMUtils 0x95b14dc7 -[IMRemoteObjectBroadcaster _workerThread] + 246
5 com.apple.Foundation 0x920a85ad -[NSThread main] + 45
6 com.apple.Foundation 0x920a8154 _NSThread__main_ + 308
7 libSystem.B.dylib 0x968c8c55 pthreadstart + 321
8 libSystem.B.dylib 0x968c8b12 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x968979e6 machmsgtrap + 10
1 libSystem.B.dylib 0x9689f1dc mach_msg + 72
2 com.apple.CoreFoundation 0x967d60de CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x967d6d18 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x95d856cc CFURLCacheWorkerThread(void*) + 396
5 libSystem.B.dylib 0x968c8c55 pthreadstart + 321
6 libSystem.B.dylib 0x968c8b12 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9689ebce _semwaitsignal + 10
1 libSystem.B.dylib 0x968c98cd pthreadcondwait$UNIX2003 + 73
2 com.apple.viceroy.framework 0x0036af7d CameraList_Thread + 349
3 libSystem.B.dylib 0x968c8c55 pthreadstart + 321
4 libSystem.B.dylib 0x968c8b12 tAnything at http://www.thexlab.com/faqs/multipleappsquit.html helpful?
The link you posted didn't work for me so I tried this one:
http://thexlab.com/faqs/multipleappsquit.html
To dmick,
The suggestions on the page were written for Tiger, but seem to apply just as well to Leopard. Their number one solution, because of the multiple programs failing, is a possible system font problem. A free program that might help you manage and clean up font problems is here:
http://www.linotype.com/2631/freedownloadmac.html - It's been updated for 10.5.2 and specifies that you turn off “Automatic font activation” in Font Book’s preferences.
In addition, repairing permissions (which I mentioned first because you should do it anyway) may not be enough so you might use a tool like CockTail LE to clean the system caches and a host of other repairs and settings.
http://www.versiontracker.com/dyn/moreinfo/macosx/33453
I use tools like CockTail very sparingly, but when you have a system running as poorly as yours is, you don't have much to lose.
Back up your important files and/or turn off Time Machine before making major changes to the system.
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