Mail won't obey Rules
Recently my Mail program on my iMac (10.4.11)has randomly refused to obey Rules which sort new emails into designated mailboxes. This began happening after I changed my gmail account setup from a POP configuration for Mail to the recommended IMAP configuration. In addition, the Mail program has begun running extremely slowly, making it very frustrating to check emails within the different mailboxes or even to load new emails into the Inbox. On occasion, when I check my gmail account online, I see that there are a few emails that have never made it into the Mail program on my iMac at all. I did not have any of these problems when I had it set up as a POP account, but when I read the preferred set up was for IMAP, I changed it. Any solutions?
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't help & you can afford to redo any Mail Rules...
Trash these files...
/Users/YourUserName/Library/Mail/... MessageRules.plist and MessageRules.plist.backup
Similar Messages
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Mail does not obey rules after 10.4.9 upgrade
Hello Helpers,
Can't no get Mail to obey rules set-up for one of my several email account as before. Even deleted the com.apple.mail.plist and set up accounts all over, including rules, adding new header "subject must" Contains a certain word. Problem did not resolved.
What to do? Help please! I should not have to delete emails that should not be in the account inbox. I did not have this problem in earlier versions.
Ralston
Powerbooks G4/1.04 & G3 Lombard-400 & PB3400 Mac OS X (10.4.9)Hello Guys,
I found the solution. Use mulitple rules for the account. I had follishly thought that each account could only have one rule. By setting up another rule that says "does not contain" the certain "word", move to trach, resolved the issue.
It nice to answer my own question, inspite of the fustration in learning. What a way to learn! I am happy to share.
Ralston
Powerbooks G4/1.04 & G3 Lombard-400 & PB3400 Mac OS X (10.4.7) -
I've upgraded to Mountain Lion and now all my mail.app rules are missing. Worse, I can add a new rule, close and then reopen the app, and the newly created rule is gone. Any ideas?
Mark AllisonHi Mark and others,
I may have a solution to your problem as the following fix worked for me.
Close Mail.
Go to… System Preferences > iCloud…
Uncheck "Documents & Data".
Open Mail and create a new rule. Quit Mail and re-open to confirm you new rule is still there.
You can then turn "Documents & Data" back on.
Everything seems to be working for me correctly since I did this.
Hope this helps,
∞ matt -
I just updated to Leopard from Tiger on my office G5. I had many rules that regulated where incoming messages would go. Under Leopard, none of these rules works. Consequently, all new mail is thrown into the Spam folder under "ON MY MAC" This is NOT the behavior I expected from Mac software. If there is a workaround for this annoyance, I'd like to hear about it.
There have been some changes with file type extension handling for Snow Leopard. It now has a default program for any extension instead of checking the creator code as MacOS has always done in the past.
It should be possible for you to drag the pps file to your desktop, get info and choose which program you want to use to automatically open that file extension. Choose Open with.. and navigate to the program you want to use. Then click on the box to change all files with that extension to the program you chose. All files with a pps extension would then open with the program you've chosen to use.
You will still be able to open files with other programs by either launching the program and using the menu to open a file, or by dragging a file onto a compatible program's icon.
Hope this helps. -
Mail won't automatically apply rules to messages in "sent" folder
The title says it all. Is this a bug? Mail lets you set rules for items in the "sent" folder, but apple won't automatically apply the rules like it will for all other mail. You must highlight your "sent" messages and click "apply rules." This is quite annoying. Am I missing something.
Thanks,
JakeOnce you send an e-mail it gets time stamped, from what I know this timestamp can't be modified. I too have received e-mails with the wrong timestamp. In some mail clients such as Yahoo Mail and Gmail what will happen is that you will get a new message notification but the email won't be at the top of the inbox but rather somewhere down the list. This happens as e-mails are sorted by their timestamps when they arrive to your inbox.
Hope this helps! -
I updated my firmware to 4.2.8 successfully, logged back in and now Safari and Mail won't launch. I noticed another post in work, but didn't want to tag a long. So, here is my Crash Log:
Feb 7 15:25:15 localhost ConsoleMessage: Loading Shared IP extension
Feb 7 15:25:15 localhost ntpdate[244]: ntpdate [email protected] Fri Sep 12 18:30:10 PDT 2003 (1)
Feb 7 15:25:15 localhost syslogd: /dev/console: Input/output error
Feb 7 15:25:15 localhost init: kernel security level changed from 0 to 1
Feb 7 15:25:16 localhost ConsoleMessage: Starting Apple File Service
Feb 7 15:25:17 localhost ntpdate[244]: step time server 17.254.0.28 offset 1.070421 sec
Feb 7 15:25:17 localhost ntpd[265]: ntpd [email protected] Fri Sep 12 18:30:03 PDT 2003 (1)
Feb 7 15:25:17 localhost ntpd[265]: precision = 9 usec
Feb 7 15:25:17 localhost ConsoleMessage: Starting printing services
Feb 7 15:25:17 localhost /usr/sbin/AppleFileServer: Sent launch request message to DirectoryService mach_init port
Feb 7 15:25:17 localhost DirectoryService[283]: Launched version 1.8.3 (v258)
Feb 7 15:25:20 localhost ConsoleMessage: Loading IP Firewall extension
Feb 7 15:25:23 localhost kernel: IP packet filtering initialized, divert enabled, rule-based forwarding enabled, default to accept, logging disabled
Feb 7 15:25:23 localhost kernel: IPv6 packet filtering initialized, default to accept, logging disabled
Feb 7 15:25:23 localhost kernel: IP firewall loaded
Feb 7 15:25:23 localhost ConsoleMessage: Starting internet services
Feb 7 15:25:23 localhost xinetd[306]: 306 {init_services} no services. Exiting...
Feb 7 15:26:16 localhost mach_init[2]: Server 0 in bootstrap d03 uid 0: "/usr/libexec/fix_prebinding": exited with non-zero status 1 [pid 326]
Feb 7 15:29:53 localhost crashdump: Started writing crash report to: /Users/markwirk/Library/Logs/CrashReporter/Safari.crash.log
Feb 7 15:29:53 localhost /usr/libexec/crashreporterd: crashdump[357] exited due to signal 5
Feb 7 15:55:59 localhost crashdump: Started writing crash report to: /Users/markwirk/Library/Logs/CrashReporter/Safari.crash.log
Feb 7 15:55:59 localhost /usr/libexec/crashreporterd: crashdump[367] exited due to signal 5
Feb 7 15:59:11 localhost crashdump: Started writing crash report to: /Users/markwirk/Library/Logs/CrashReporter/Safari.crash.log
Feb 7 15:59:11 localhost /usr/libexec/crashreporterd: crashdump[372] exited due to signal 5
Any ideas? It is really strange! Thanks in advance!
G4 AGP 500Mhz Mac OS X (10.3.9) 1 Gb Ram<Here is the Mail Crash Log:
Mac OS X Version 10.3.9 (Build 7W98)
2006-02-07 15:28:41 -0800
2006-02-07 15:28:47.152 Mail[352] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:29:47.184 Safari[356] An uncaught exception was raised
2006-02-07 15:29:47.204 Safari[356] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:29:47.204 Safari[356] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:55:56.728 Safari[366] An uncaught exception was raised
2006-02-07 15:55:56.728 Safari[366] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:55:56.728 Safari[366] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:59:08.809 Safari[371] An uncaught exception was raised
2006-02-07 15:59:08.810 Safari[371] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 15:59:08.810 Safari[371] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 16:19:23.578 Mail[374] Exception raised during posting of notification. Ignored. exception: * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 16:19:31.769 Safari[375] An uncaught exception was raised
2006-02-07 16:19:31.770 Safari[375] * -[NSCFArray insertObject:atIndex:]: attempt to insert nil
2006-02-07 16:19:31.770 Safari[375] * Uncaught exception: <NSInvalidArgumentException> * -[NSCFArray insertObject:atIndex:]: attempt to insert nil -
HT1277 Mail won't come in unless I open and close mail each time! help!
Mail won't come in unless restart "mail" each time. IMAP cox trying to setup new email addresses....connection doctor shows mail checked and 'light' is green but mail will not display until restarting. I know there is a simple solution, just can't see what it is! Can anyone help? I tend to make things more difficult than I need to!
Okay, I solved the problem... FINALLY!!! Added "pop" to my email address when re-setting up account in Mail. This allowed me to set it up as a pop account and all works well!! Problem "Solved"!!
-
Mail won't open....
I've using my imac for 3 months now and I updated it to OS Lion 2 days after I brought it. Yesterday my Mail app suddenly won't open. Everytime I open It say"expectedly shut down". I've shut computer down and restarted, but nothing changed.
Please help me!
here is the report:
Process: Mail [415]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [152]
Date/Time: 2012-02-26 20:43:20.172 -0800
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 56136 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 29 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 6C06E475-8A84-4ADA-A695-0F2A484C5CFB
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001024f6f60
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1024f6f60:
-->
__TEXT 0000000108bc3000-0000000108f76000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[415]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010d9f867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d9f7d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010af186fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010af20e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x000000010af20676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x000000011200231f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00000001120095c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x0000000112009456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x000000010bc81f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x000000010bf3839d -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit 0x000000010bf37fd1 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit 0x000000010bf2b635 -[NSAlert runModal] + 159
13 com.apple.AppKit 0x000000010bcb0d83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit 0x000000010bf313ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit 0x000000010bcb0a1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit 0x000000010bc851d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit 0x000000010bc8502d -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227
18 com.apple.AppKit 0x000000010bc84d9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
19 com.apple.CoreFoundation 0x000000010af7e591 -[NSObject performSelector:withObject:withObject:] + 65
20 com.apple.Foundation 0x000000010b2517eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
21 com.apple.Foundation 0x000000010b250772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
22 com.apple.Foundation 0x000000010b250600 _NSAppleEventManagerGenericHandler + 105
23 com.apple.AE 0x000000010fa39c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
24 com.apple.AE 0x000000010fa39b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
25 com.apple.AE 0x000000010fa399f7 aeProcessAppleEvent + 250
26 com.apple.HIToolbox 0x0000000112010af9 AEProcessAppleEvent + 102
27 com.apple.AppKit 0x000000010bc821a9 _DPSNextEvent + 1247
28 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
29 com.apple.AppKit 0x000000010bc7e19d -[NSApplication run] + 470
30 com.apple.AppKit 0x000000010befcb88 NSApplicationMain + 867
31 com.apple.mail 0x0000000108c9b014 0x108bc3000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d9fa7e6 kevent + 10
1 libdispatch.dylib 0x000000010d7d55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000010d7d414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 5 Crashed:
0 ??? 0x000000010b2136be 0 + 4481693374
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x00000001024f6f60 rbx: 0x0000000000000000 rcx: 0x000000010b20a000 rdx: 0x0000000000000041
rdi: 0x00000000011d3000 rsi: 0x000000010b20e000 rbp: 0x000000010b20bff4 rsp: 0x000000010b20bf64
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010b2136be rfl: 0x0000000000010202 cr2: 0x00000001024f6f60
Logical CPU: 1
Binary Images:
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0x109071000 - 0x109394ff7 com.apple.AddressBook.framework (6.1 - 1083) <9C23C164-B9E1-3F80-83F4-C027AF282DE6> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x10958a000 - 0x109675fff com.apple.backup.framework (1.3.1 - 1.3.1) <C933E52C-5BA6-386D-9B6A-8F98D8142A6F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1096f0000 - 0x10991bff7 com.apple.CalendarStore (5.0.2 - 1166) <053C1171-5E43-353B-8D3C-678C4D4EC7D0> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x109a51000 - 0x109a53fff apop.so (??? - ???) <B40CE86C-1757-3261-848C-F166F3D513EA> /usr/lib/sasl2/apop.so
0x109a57000 - 0x109a57fff com.apple.Carbon (153 - 153) <C1A30E01-E113-38A0-95CA-99360F92A37A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x109a5e000 - 0x109a5efff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x109a63000 - 0x109ac9ff7 com.apple.coreui (1.2.1 - 165.3) <378C9221-ADE6-36D9-9944-F33AE6904E4F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x109b09000 - 0x109b32fff com.apple.datadetectors (3.2 - 172.5) <DCCD9903-0D01-3956-B4EB-F91CBF2C9414> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x109b50000 - 0x109bb1fff com.apple.ExchangeWebServices (2.1 - 125) <63CEE24A-FF2B-3787-ABFB-B60E24A859CE> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x109c40000 - 0x109c42fff libanonymous.2.so (??? - ???) <99136B94-8BE0-3563-9E2A-9C826971B6E9> /usr/lib/sasl2/libanonymous.2.so
0x109c46000 - 0x109cd4ff7 com.apple.iLifeMediaBrowser (2.6.2 - 502.2.12) <C9DB1BC7-67F3-3B7D-B508-27BA86715E15> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x109d37000 - 0x109d4aff7 com.apple.iChat.InstantMessage (6.1 - 2010) <901FB08B-71A8-36F2-BB55-B24A249098B5> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x109d5b000 - 0x109d5dfff libplain.2.so (??? - ???) <C98A873A-4373-3E3A-8257-D9BB5F857C85> /usr/lib/sasl2/libplain.2.so
0x109d62000 - 0x109d89fff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x109daf000 - 0x109e19ff7 com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x109e44000 - 0x109e46fff login.so (??? - ???) <48CD069F-68F5-32C4-BFAC-AC0EFB7B9489> /usr/lib/sasl2/login.so
0x109e4a000 - 0x10a1a4ff7 com.apple.MessageFramework (5.2 - 1257) <79752F7B-5663-3AB0-BE1F-013F605E39DB> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x10a35a000 - 0x10a35cfff smb_nt.so (??? - ???) <CA57451C-A407-365D-A953-185167177CE8> /usr/lib/sasl2/smb_nt.so
0x10a360000 - 0x10a387ff7 com.apple.PerformanceAnalysis (1.10 - 10) <DD87C994-66D6-330A-BAF9-AB86BE125A62> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10a3a5000 - 0x10a52fff7 com.apple.QTKit (7.7.1 - 2315) <BFC33B70-34F2-3940-A14A-3C51036589F0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x10a632000 - 0x10a632fff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10a637000 - 0x10a919fff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10aa37000 - 0x10aa6cfff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10aa9d000 - 0x10aaf4fff com.apple.Suggestions (1.1 - 85.1) <DE511C42-D2F2-309C-80EE-53862245DE22> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x10ab37000 - 0x10acc1ff7 com.apple.WebKit (7534.53 - 7534.53.11) <2969964C-2759-3407-9EBB-C1304A556755> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10ada8000 - 0x10add5fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x10ade7000 - 0x10aecbe5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x10aee4000 - 0x10aee4fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10aee8000 - 0x10b0bcfff com.apple.CoreFoundation (6.7.1 - 635.19) <57B77925-9065-38C9-A05B-02F4F9ED007C> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10b210000 - 0x10b210fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x10b218000 - 0x10b531ff7 com.apple.Foundation (6.7.1 - 833.24) <6D4E6F93-64EF-3D41-AE80-2BB10E2E6323> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10b718000 - 0x10b8b7fff com.apple.QuartzCore (1.7 - 270.2) <F2CCDEFB-DE43-3E32-B242-A22C82617186> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10b966000 - 0x10bb8efe7 com.apple.CoreData (104.1 - 358.13) <F1DA3110-C4DF-3F0A-A057-AEE78DE8C99D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x10bc79000 - 0x10c87dfff com.apple.AppKit (6.7.3 - 1138.32) <A9EB81C6-C519-3F29-89F1-42C3E8930281> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x10cfd7000 - 0x10cfe3fff com.apple.DirectoryService.Framework (10.7 - 146) <65C78AE3-89B8-3372-8359-31FD520781D5> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x10cfed000 - 0x10d028fff com.apple.LDAPFramework (3.1 - 120.2) <5633BDE9-BDCB-35CC-BC6B-B8E4CD011D51> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x10d03a000 - 0x10d086ff7 com.apple.SystemConfiguration (1.11.2 - 1.11) <A14F3583-9CC0-397D-A50E-17217075953F> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10d0b7000 - 0x10d1c3fff libcrypto.0.9.8.dylib (44.0.0 - compatibility 0.9.8) <3A8E1F89-5E26-3C8B-B538-81F5D61DBF8A> /usr/lib/libcrypto.0.9.8.dylib
0x10d22d000 - 0x10d232fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
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0x114ec7000 - 0x114ee4ff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x114efb000 - 0x114efdff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x114f07000 - 0x114f0aff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x114f11000 - 0x11500efff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x1150cb000 - 0x1150f6fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x1150fd000 - 0x11518fff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1151dd000 - 0x115239ff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x115274000 - 0x11527fff7 com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x11528b000 - 0x1152dfff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x115320000 - 0x115321fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <92364334-3B11-360B-89D8-447185FEC653> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x115329000 - 0x11539ffff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x1153f0000 - 0x11540cff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <C1DF4A08-3CBA-3EEA-BA6E-3557F09052FE> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x115427000 - 0x115432fff com.apple.dotMacLegacy (3.3 - 267) <A7CC6E73-82CD-3057-9A83-894FA0CD7E6C> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
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0x115670000 - 0x1156e4fff com.apple.WhitePagesFramework (10.7.0 - 141.0) <CBEE0967-09B3-3074-AD96-C1CE06FDEA87> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x115727000 - 0x115765fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x11577a000 - 0x115786ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x115797000 - 0x1157eafff com.apple.iCalendar (5.0 - 104) <F7723132-0AA0-3FB3-AAD7-2112D294FDC3> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x115821000 - 0x11582cfff com.apple.NSServerNotificationCenter (4.0 - 4.0) <5BACAC71-D10E-39D4-B7DC-AFEAFB9CF150> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x115839000 - 0x11589eff7 com.apple.coredav (1.0.1 - 115.20) <9FC6D2B1-2F99-3B38-9F54-3694726B2082> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x1158f7000 - 0x11592ffff com.apple.CalDAV (1.0.1 - 51.3) <F9CEE587-4A98-337F-A3C7-15641FDB6C15> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x11596a000 - 0x115977fff com.apple.KerberosHelper (3.0 - 1.0) <5223379A-8854-36CF-B15C-44E0107EEE4C> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x115989000 - 0x1159a8ff7 com.apple.DotMacSyncManager (6.1 - 488.5) <63D5FE4D-35E4-33A3-BC50-8A48927B82FE> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x1159c4000 - 0x1159d8fff com.apple.syncservices.syncservicesui (6.2 - 673.4) <04BFF3F2-736F-37B2-B585-11D3A16F6A19> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x1159ea000 - 0x1159f3fff com.apple.AOSNotification (1.4.0 - 504.1) <0CD79695-6625-3BF4-A420-2612190EC2E0> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x115a01000 - 0x115a0cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x115a18000 - 0x115a26ff7 com.apple.AppleFSCompression (37 - 1.0) <B6B7A560-DD9E-3601-8ACE-42C1FA738843> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x115a32000 - 0x115a3dff7 com.apple.aps.framework (2.1 - 2.1) <C8EB8D68-5E33-325F-B64D-CEAFE2EBB60C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
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0x116e92000 - 0x116f1fff7 com.apple.imcore (7.0 - 900) <E4E8E633-39D4-343C-99D8-018EA6A670F7> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x116f56000 - 0x116fa6fff com.apple.imfoundation (7.0 - 900) <F3CB80AA-D7A2-3534-BE47-04B8D18EA6BD> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/Frameworks/IMFoun dation.framework/Versions/A/IMFoundation
0x116fde000 - 0x116fe5ff7 com.apple.marco (7.0 - 900) <8312C3DD-BEDC-363A-B04A-A68A668D80B3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x116ff2000 - 0x117032fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x117043000 - 0x117245fe7 com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x117265000 - 0x117290fff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <686A1AA0-AE00-3CFB-8DEE-C84B26C83157> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x1172a6000 - 0x1173a8ff7 com.apple.PubSub (1.0.5 - 65.28) <8251731B-2EAA-3957-82B6-3FF0E096645A> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x11741b000 - 0x11741bfff com.apple.AOSMigrate (1.0 - 1) <7D22554E-EDAE-3B37-AC47-96B0797F1781> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x1189c3000 - 0x1189d9fff dhx.so (??? - ???) <9AB7809C-2651-3FCF-9357-8E1CDEAB6466> /usr/lib/sasl2/dhx.so
0x1189e6000 - 0x1189effff digestmd5WebDAV.so (??? - ???) <8D39C8C0-ACCE-34D4-815A-87825A1A4492> /usr/lib/sasl2/digestmd5WebDAV.so
0x1189f4000 - 0x1189f7fff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x1189fc000 - 0x118a05fff libdigestmd5.2.so (??? - ???) <6DD64225-CFFF-379B-A5BA-5409F777F307> /usr/lib/sasl2/libdigestmd5.2.so
0x118a0a000 - 0x118a0ffff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x118a14000 - 0x118a19fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x118a1e000 - 0x118a25fff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x118a2e000 - 0x118a32fff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x118a37000 - 0x118a3aff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/sasl2/mschapv2.so
0x118a3f000 - 0x118a6dfff com.apple.DirectoryService.PasswordServerFramework (7.1 - 7.1) <B19E865F-0CB1-3B27-9D46-880F627D9930> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x118a82000 - 0x118a85fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x118a8a000 - 0x118a8dfff smb_ntlmv2.so (??? - ???) <7FD517BD-EDCB-3FFD-88A8-8B5F6AEA9585> /usr/lib/sasl2/smb_ntlmv2.so
0x119382000 - 0x11938ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <CBA71562-050B-3515-92B7-8BC1E2EEEF2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x119399000 - 0x1197fbff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x119924000 - 0x11994fff7 com.apple.CoreServicesInternal (113.12 - 113.12) <C37DAC1A-35D2-30EC-9112-5EEECED5C461> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1199a9000 - 0x1199adfff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <37517279-C92E-3217-B49A-838198B48787> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x1199b4000 - 0x1199f7ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <85D00F5C-43ED-33A9-80B4-72EB0EAE3E25> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff687c3000 - 0x7fff687f7baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1046
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=213.4M resident=135.4M(63%) swapped_out_or_unallocated=78.0M(37%)
Writable regions: Total=73.1M written=18.2M(25%) resident=24.4M(33%) swapped_out=0K(0%) unallocated=48.7M(67%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 300K
CG image 4K
CG raster data 64K
CG shared images 3408K
CoreGraphics 16K
CoreServices 1084K
MALLOC 44.0M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 156K
__CI_BITMAP 80K
__DATA 22.6M
__IMAGE 528K
__LINKEDIT 42.3M
__RC_CAMERAS 232K
__TEXT 171.1M
__UNICODE 544K
mapped file 38.7M
shared memory 316K
=========== =======
TOTAL 391.4M
Model: iMac12,2, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.4-P2P
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa130000 / 5I'm having the exact same problem. Mail won't open. The icon (a different icon) bounces once and then stops. I'm using OSX 10.4.3 and Mail version 2.05. This problem started when I upgraded from OSX 10.3.9 to 10.4.3. Mail, with the stamp icon, worked in 10.3.9. I had the same problem with Safari when I first upgraded to OSX 10.4.1, but upgrading to 10.4.3 solved the Safari problem. Does anyone have any idea what might be going on here?
-
Mail won't open with the windows
I noticed this started happening after I installed a program called growl. I installed this app and every since then my mail app opens but I don't get a window with it. I have to manually go to the menu and select file new mail windows. Also after I am done mail won't quit. I tried cmdQ but nothing, quit from the file menu, nothing works i have to force quit. it just isn't responding normally. Now i went through and uninstalled growl and all of its files that it created and also the gowl plug-in for mail that i installed also. I tried repairing disk permissions, running the 10.4.4 combo update again and still nothing. I removed the mail preference file and still I get nothing. When i trashed the preference file I lost all my mailboxes and accounts nd now I got some generic icons for trash junk and outbox. They are just folders and thats it.I was thinking about removing the mail folder from my library all tigether but then I would have to set mail up all over again. Please any help would be appreciated. thanx in advance.
Any chance of describing exactly how you did it. I have exactly the same symptoms having tried to load the plugin that enables you to retrieve hotmail (I know I know, why bother).
Thanks very much! -
Mail won't open after computer falls asleep - forced to force quit!
Hi there,
My mail won't open 85% of the time unless I force quit and restart my computer. Then, after my computer goes to sleep, I click on the stamp on my dock, and nothing happens. My computer says its still open. I've tried quitting mail and reopening from my Applications folder, but still, nothing happens, and I have to force quit my computer and restart so I can get/send my mail.
Any one have an idea for me? I have my gmail and another personal email set up as IMAP. Could there be a glitch in the way I set that up? Mail seems to come and go fine, when it's active.
Thanks in advance for your time and any helpHas anyone found a solution to this? I'm having the exact same problem and it really just started a couple days ago.
-
Mail won't open and it won't let my computer shut down
mail won't open, the little light by the icon in the dock won't go away, it won't quit, and it won't let my mac shut down even if i let the battery die, it just goes to sleep until you plug it in. Someone please help me!!
Launch Activity Monitor (in /Applications/Utilities folder), find the Mail process, and force quit it from there. If this is NOT an admin-privileged account, then log out, log back in to an admin-privileged account, run Disk Utility Verify Disk. IF problems are reported, reboot from installer DVD and run Disk Utility Repair Disk from the installer DVD. Launch it from Utilities menubar item once the menubar is visible. If you are now running booted off the installer DVD, when repair disk is complete reboot normally and log back in to admin account and download 10.6.2 combo update from http://support.apple.com/kb/DL959 and reapply it. Then run software update from the menubar item. Let us know if that works or not.
-
My mail won't open and keeps on "not responding"
My mail won't open and keeps on "not responding"
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this. -
Mail won't open after software update
I just did a software update (I think it was itunes update) and now mail won't open. Mail is still located in the apps folder. Message says to reinstall mail. Any ideas?
Thx!Welcome to the Apple Support Communities
http://support.apple.com/kb/TS4424 -
I updated the maverick and now mail won't open at all
i updated the maverick and now mail won't open at all
Have you tired opening it from the Applications folder?
What happens when you try to open Mail? -
hi everyone. since last night i cannt start my mail program. i tried the SHIFT key trick but still won't start. i have repaired permissions and verify the disk. still the mail won't boot. i have tried with a diferent user and all seems ok. here is a copy of the crash report thanks in advance for your help.
Host Name: Intel-Laptop
Date/Time: 2007-06-05 04:36:44.936 +0100
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [59]
Version: 2.1.1 (752.3)
PID: 361
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000005
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x9081973c CFHash + 17
1 com.apple.CoreFoundation 0x9081967f __CFDictionaryFindBuckets2 + 91
2 com.apple.CoreFoundation 0x90838395 CFDictionaryCreateex + 268
3 com.apple.CoreFoundation 0x908381d1 __CFBinaryPlistCreateObject + 4260
4 com.apple.CoreFoundation 0x9082e6b3 __CFTryParseBinaryPlist + 177
5 com.apple.CoreFoundation 0x9082da20 _CFPropertyListCreateFromXMLData + 150
6 com.apple.CoreFoundation 0x9082d987 CFPropertyListCreateFromXMLData + 54
7 com.apple.CoreFoundation 0x9083702c _loadXMLDomainIfStale + 387
8 com.apple.CoreFoundation 0x908432c2 fetchXMLValue + 38
9 com.apple.CoreFoundation 0x90842ff7 _CFPreferencesDomainCreateValueForKey + 35
10 com.apple.Foundation 0x927d7c5c -[NSUserDefaults initWithUser:] + 765
11 com.apple.Foundation 0x927d77d0 +[NSUserDefaults standardUserDefaults] + 131
12 com.apple.mail 0x000030c6 0x1000 + 8390
13 com.apple.mail 0x00094df2 0x1000 + 605682
14 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x90819739 ecx: 0xbffff4ac edx: 0x9081972b
edi: 0x01802000 esi: 0x00000000 ebp: 0xbffff408 esp: 0xbffff3e0
ss: 0x0000001f efl: 0x00010282 eip: 0x9081973c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
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0x965f7000 - 0x965f7fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96ade000 - 0x96b00fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x974aa000 - 0x974b7fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x97649000 - 0x97720fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x977a9000 - 0x977a9fff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97912000 - 0x9792cfff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x97cab000 - 0x97ceffff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x97d14000 - 0x97d3dfff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x97e4b000 - 0x97e90fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x99617000 - 0x99622fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9962c000 - 0x99798fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi ruidasilva.
It looks like the preferences file has become corrupt. Try this:
1. If you have a .Mac account and .Mac synchronization of Mail data is enabled either in Mail > Preferences > General or in System Preferences > .Mac, disable it before proceeding.
2. Quit Mail if it’s running.
3. Make a backup copy of the ~/Library/Mail folder, just in case something goes wrong while trying to solve the problem. You can do this in the Finder by dragging the Mail folder to the Desktop while holding the Option (Alt) key down, for example. This is where all your mail is locally stored.
4. In the Finder, go to ~/Library/Preferences/. Locate com.apple.mail.plist and move it to the Desktop (to be deleted if this solves the problem).
5. Open Mail. You’ll have to set up your non-.Mac accounts from scratch all over again. If given the option to import existing mailboxes or something like that, don’t. Just enter the account information and Mail will automagically rediscover the data in ~/Library/Mail/ when done.
6. You’ll have to re-configure most of your settings in Mail > Preferences. For spam-related security reasons, the first thing you should do is go to Preferences > Viewing and disable Display remote images in HTML messages if it’s enabled.
7. You may also need to re-install or re-enable any Mail plug-ins you have installed for Mail to recognize them.
8. As a side effect of re-creating com.apple.mail.plist, Mail might rename Outbox (which is where messages waiting to be sent are stored) to Delivered. The name of that mailbox is actually a misnomer, as it would contain messages (if any) that couldn’t be delivered for some reason. You can delete that mailbox if you wish.
9. If the problem is fixed now and .Mac synchronization of Mail data was enabled at the beginning, enable it again, go to System Preferences > .Mac > Advanced, click Reset Sync Data, and choose the appropriate options to reset the Mail data stored on the .Mac server with the data locally stored on the computer, i.e. sync data must flow from the computer to the .Mac server.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
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