Mail won't open after 10.5.4 update
Hi can anyone help me please.
I updated to OS 10.5.4 this morning and immediately after restarting I tried to open my mail app. and I keep getting the message "The application Mail quit unexpectedly".
Has anyone else had this problem and does anyone know how to fix it please.
Thanks in advance for any help
Jen
I always make a back up of my apple mail folder and save the copy in my documents or user folder.
Go into Library file, in your user folder, find the file in your preferences folder
com.apple.mail.plist (delete this file.)
Then open your apple mail. You will need to re enter user info, click OK
Try it, see if mail still quits.
If that doesn't work
Find the mail folder in your user Library folder, make sure you have a back up of your emails.
Delete this folder. You will need to enter some of the settings again.
Open mail and see if it quits. If it doesn't quit the you can import your mail back into the new mail folder that was generated when you entered your settings.
If all else fails take the computer to your Apple Service Provider
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===== Sunday, January 10, 2010 7:28:50 PM US/Pacific =====
Host Name: daniel-finans-computer
Date/Time: 2010-01-10 19:29:04.696 -0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [72]
Version: 2.0.6 (749.2)
PID: 309
Thread: 0
Exception: EXCBADACCESS (0x0001)
Code[0]: 0x0000000a
Code[1]: 0x972410cb
Thread 0 Crashed:
0 dyld 0x8fe27ef4 strcmp + 84
1 dyld 0x8fe03572 dyld::findExportedSymbol(char const*, bool, ImageLoader::Symbol const**, ImageLoader**) + 290
2 dyld 0x8fe036bf dyld::flatFindExportedSymbol(char const*, ImageLoader::Symbol const**, ImageLoader**) + 25
3 dyld 0x8fe0ef7e ImageLoaderMachO::resolveUndefined(ImageLoader::LinkContext const&, macho_nlist const*, bool, ImageLoader**) + 310
4 dyld 0x8fe0f5dc ImageLoaderMachO::setupLazyPointerHandler(ImageLoader::LinkContext const&) + 404
5 dyld 0x8fe116a8 ImageLoaderMachO::doBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 32
6 dyld 0x8fe0a3fa ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 362
7 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
8 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
9 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
10 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
11 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
12 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
13 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
14 dyld 0x8fe0a352 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness) + 194
15 dyld 0x8fe0cb86 ImageLoader::link(ImageLoader::LinkContext const&, ImageLoader::BindingLaziness, ImageLoader::InitializerRunning, unsigned) + 108
16 dyld 0x8fe03982 dyld::link(ImageLoader*, ImageLoader::BindingLaziness, ImageLoader::InitializerRunning) + 160
17 dyld 0x8fe059fd dyld::main(machheader const*, int, char const**, char const**, char const**) + 1525
18 dyld 0x8fe09d19 dyldbootstrap::start(mach_header const*, int, char const**, long) + 841
19 dyld 0x8fe01037 dyldstart + 39
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000bbe ebx: 0x8fe10a91 ecx: 0x9723e238 edx: 0x000000bb
edi: 0x972410c3 esi: 0x9e4be442 ebp: 0xbffff318 esp: 0xbffff274
ss: 0x0000001f efl: 0x00010217 eip: 0x8fe27ef4 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x9ffa6000 - 0x9ffe4fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter faceHello, have you tried this full route?
This can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't help & you can afford to redo any Mail Rules...
Trash these files...
/Users/YourUserName/Library/Mail/... MessageRules.plist and MessageRules.plist.backup -
Help please! I have upgraded one of the school secretaries eMac to OS 10.2.8 and now mail will not open. Instead, I get the message "Mail wants acess to keychain password or phrase".
Mail worked fine in 10.2.4 before the upgrade.
I have read several posts and keychain help but have found no solutions. Administrator password and mail password are not the same, if that makes any difference.
Any help here is appreciated.
Tom LFor future reference, when you're having keychain issues, you can always reset your password without having the old one by booting to install disk 1. 10.3.9 or earlier click the installer menu and choose reset password. 10.4 or higher, click the Utilites menu and choose reset password. Enter password, verify it. Quit reset password, quit installer, restart system. When you get back to the OS, go to System Preferences, go to accounts and choose to change your password. Even if you use the same password, it's okay because it will reset your keychain password to match your admin password.
-
Aperture 3.1 won't open after 10.6.8 update
I've been working with Aperture 3.1 for awhile and recently updated to Snow Leopard 10.6.8. Aperture will not open after the update. I receive an error message that says I need to update Aperture, that it may not be compatible with my current version of Mac OSX. I tried downloading and installing the Aperture 3.1.1 update but the install package won't run displaying a message that I need Aperture 3 or later. Pretty sure I have Aperture 3 because I'm watching the application icon bounce in my dock with no response.
Any suggestions? Please don't suggest updating my OSX to Lion or later because 10.6.8 is as recent an operating system as my model can allow apparently. I can't find the Aperture disc to reinstall either....so hoping the responses aren't all just "you're screwed!".I installed snow leopard with the disc purchased from Apple. I will try downloading the 3.2.4 update. Thanks for the link. Here's a screenshot of the error message.
Process: Aperture [632]
Path: /Applications/Edit/Aperture.app/Contents/MacOS/Aperture
Identifier: com.apple.Aperture
Version: 3.1 (3.1)
Build Info: Aperture-1290000~2
Code Type: X86-64 (Native)
Parent Process: launchd [106]
Date/Time: 2014-12-15 10:26:19.715 -0600
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 144681 sec
Crashes Since Last Report: 5
Per-App Crashes Since Last Report: 5
Anonymous UUID: 180C3EED-A873-40D2-A4CE-367E173FBAF3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _OBJC_CLASS_$_MRMarimbaTextView
Referenced from: /Applications/Edit/Aperture.app/Contents/MacOS/Aperture
Expected in: /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
in /Applications/Edit/Aperture.app/Contents/MacOS/Aperture
Binary Images:
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0x100d47000 - 0x100d5aff7 com.apple.AERegistration 1.2 (401) <B524A5ED-0877-5CF1-9EEA-9F18CFD228D0> /Applications/Edit/Aperture.app/Contents/Frameworks/AERegistration.framework/Ve rsions/A/AERegistration
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0x7fff89922000 - 0x7fff89982fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff89983000 - 0x7fff899cbff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff899cc000 - 0x7fff89aa9fff com.apple.vImage 4.1 (4.1) <C3F44AA9-6F71-0684-2686-D3BBC903F020> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff89b02000 - 0x7fff89b22fff com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff89b23000 - 0x7fff89b48ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff89c4e000 - 0x7fff89c76fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff89c77000 - 0x7fff89ee0fff com.apple.QuartzComposer 4.2 ({156.30}) <C05B97F7-F543-C329-873D-097177226D79> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff89ee1000 - 0x7fff89eebfff com.apple.DisplayServicesFW 2.3.3 (289) <97F62F36-964A-3E17-2A26-A0EEF63F4BDE> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff89eec000 - 0x7fff89f17ff7 libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
0x7fff89f18000 - 0x7fff8a08ffe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8a090000 - 0x7fff8a11ffff com.apple.PDFKit 2.5.5 (2.5.5) <18C99AB3-DACC-3654-200E-0BD09EBFB374> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8a12e000 - 0x7fff8a213fef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8a214000 - 0x7fff8a536fff com.apple.JavaScriptCore 6534.59 (6534.59.11) <992F7C39-0ADA-C5EF-0405-55F81A5B2F76> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8a537000 - 0x7fff8a543fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
0x7fff8a560000 - 0x7fff8a56ffef com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff8a570000 - 0x7fff8a57bfff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8a5ac000 - 0x7fff8a5acff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8a5ad000 - 0x7fff8a5aeff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff8a5af000 - 0x7fff8a5b6fff com.apple.OpenDirectory 10.6 (10.6) <4FF6AD25-0916-B21C-9E88-2CC42D90EAC7> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8a5f7000 - 0x7fff8a618fff libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib
0x7fff8a619000 - 0x7fff8a757fff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8a758000 - 0x7fff8a7c2fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MHY2120BH, 111.79 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000 / 2
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