Mail won't open after Security Update 2012-004

At some point, Apple started doing this annoying stupid thing with certain app updates (among them QuickTime Player, and iTunes, and Mail) where if those apps do not reside in /Applications they will not be updated properly. In some cases, a new copy is installed in /Applications, and you just have to manually replace your older copy. Annoying, but doesn't break anything. I installed the latest security update today, after which Mail would not launch, with the error message, "You cannon run this version of Mail on this version of MacOS X." There was a new Mail item in /Applicaitons (my unupdated copy lives in /Applications/Communication) with a generic app icon that doesn't launch at all.
I tried copying the package contents from the new version to the old, but that didn't work. (Maybe if I'd logged out or restarted it would have, but I didn't try that.) I called Apple and they had me download a combo update. That did absolutely nothing except waste my time. I called back, and a Mail Specialist said I would need to archive and install from the original disc that came with my computer.
Bad support is so much worse than no help at all. If you don't know what you're doing are not skilled and just reading from a horrible, unhelpful script, say so, and don't make bad suggestions. What a waste of time A. to call support, B. to follow their suggestions, C. it would have been to follow the last of their suggestions.
Actual solution:
Move unupdated Mail.app (and, if you're like me, QuickTime Player, too) to /Applications
Download the security update from http://support.apple.com/kb/DL1586 (one-fifth the size of the combo update)
Run the installer
That's it. That's what support should have told me to do. Of course, shouldn't have had to do this at all; Software Update should be smart enough to update apps wherever they live.

At some point, Apple started doing this annoying stupid thing with certain app updates (among them QuickTime Player, and iTunes, and Mail) where if those apps do not reside in /Applications they will not be updated properly.
Correct. It has always been that way in OS X. Applications, particularly from Apple, belong in the Applications Folder, where update installers can find them and link to associated system files that may be updated as well without you realising it.

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