Mail Won't Open At All
Hello,
I bought the 13-inch i5 Macbook Pro about 3 or 4 weeks ago, and it is Lion. Mail would crash, even when just opened. I have never sucessfully opened Mail on my computer.
The mail didn't crash in the middle of reading emails, when I click the icon from the Applications folder, the dock would budge a bit but the Mail Icon would not appear. If I try to re-open Mail, the icon will bounce for a few seconds then do the 'Quiting' animation and sink back into the dock.
I tried these solutions, but none of them worked.
•Deleting the files in the V2 folder in ~/Library/Mail
•'Get Info' the Mail App and clicking the little lock thing on the bottom
•Deleting all the things in Mail Folder
•Use SpeedMail
Please Help!
installed the mac os update combo and it worked
for anyone else having the problem here is the link: http://support.apple.com/kb/DL1524?viewlocale=en_US&locale=en_US
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Mail won't open....
I've using my imac for 3 months now and I updated it to OS Lion 2 days after I brought it. Yesterday my Mail app suddenly won't open. Everytime I open It say"expectedly shut down". I've shut computer down and restarted, but nothing changed.
Please help me!
here is the report:
Process: Mail [415]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [152]
Date/Time: 2012-02-26 20:43:20.172 -0800
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 56136 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 29 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 6C06E475-8A84-4ADA-A695-0F2A484C5CFB
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001024f6f60
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1024f6f60:
-->
__TEXT 0000000108bc3000-0000000108f76000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[415]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010d9f867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d9f7d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010af186fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010af20e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x000000010af20676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x000000011200231f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00000001120095c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x0000000112009456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x000000010bc81f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x000000010bf3839d -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit 0x000000010bf37fd1 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit 0x000000010bf2b635 -[NSAlert runModal] + 159
13 com.apple.AppKit 0x000000010bcb0d83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit 0x000000010bf313ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit 0x000000010bcb0a1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit 0x000000010bc851d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit 0x000000010bc8502d -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227
18 com.apple.AppKit 0x000000010bc84d9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
19 com.apple.CoreFoundation 0x000000010af7e591 -[NSObject performSelector:withObject:withObject:] + 65
20 com.apple.Foundation 0x000000010b2517eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
21 com.apple.Foundation 0x000000010b250772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
22 com.apple.Foundation 0x000000010b250600 _NSAppleEventManagerGenericHandler + 105
23 com.apple.AE 0x000000010fa39c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
24 com.apple.AE 0x000000010fa39b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
25 com.apple.AE 0x000000010fa399f7 aeProcessAppleEvent + 250
26 com.apple.HIToolbox 0x0000000112010af9 AEProcessAppleEvent + 102
27 com.apple.AppKit 0x000000010bc821a9 _DPSNextEvent + 1247
28 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
29 com.apple.AppKit 0x000000010bc7e19d -[NSApplication run] + 470
30 com.apple.AppKit 0x000000010befcb88 NSApplicationMain + 867
31 com.apple.mail 0x0000000108c9b014 0x108bc3000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d9fa7e6 kevent + 10
1 libdispatch.dylib 0x000000010d7d55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000010d7d414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 5 Crashed:
0 ??? 0x000000010b2136be 0 + 4481693374
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x00000001024f6f60 rbx: 0x0000000000000000 rcx: 0x000000010b20a000 rdx: 0x0000000000000041
rdi: 0x00000000011d3000 rsi: 0x000000010b20e000 rbp: 0x000000010b20bff4 rsp: 0x000000010b20bf64
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010b2136be rfl: 0x0000000000010202 cr2: 0x00000001024f6f60
Logical CPU: 1
Binary Images:
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0x11289f000 - 0x112b0dff7 com.apple.QuartzComposer (5.0 - 236.3) <F8B96724-2550-32FE-9DE4-22AC7A6C0942> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x112c6b000 - 0x112cfdfff com.apple.PDFKit (2.6.2 - 2.6.2) <4C8D80F6-09BB-3BD5-983B-A24FBEB5BCF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x112d5e000 - 0x112d8bfff com.apple.quartzfilters (1.7.0 - 1.7.0) <CE1EDD58-7273-38F9-AD33-871A8BA7ABF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x112dbe000 - 0x113034ff7 com.apple.imageKit (2.1.1 - 1.0) <A4A58BBB-70BB-3A0F-84F0-49EC6113BF2F> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x1131b3000 - 0x1132b3fff com.apple.QuickLookUIFramework (3.1 - 500.10) <ABD3BF58-DD33-31CA-AAE3-E0EE274C8B9C> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x11335f000 - 0x1135eafff com.apple.JavaScriptCore (7534.53 - 7534.53.8) <619D6392-D833-3C55-B1C0-4DAA0477796C> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x113675000 - 0x113678fff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x113681000 - 0x113a9eff7 com.apple.SceneKit (2.2 - 125.3) <DDCC8DB6-D5DB-31CD-A401-F56C84216E1C> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x113c78000 - 0x113cbfff7 com.apple.CoreMedia (1.0 - 705.61) <0C34B0D4-DB8A-33C7-B67B-F443AD86482C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x113ce7000 - 0x114085fef com.apple.MediaToolbox (1.0 - 705.61) <F48F2150-0573-354C-BBB2-BA52DD0FD0AB> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x114100000 - 0x114532fef com.apple.VideoToolbox (1.0 - 705.61) <1A70CA82-C849-3033-8598-37C5A72637CC> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x1145bf000 - 0x1145d9fff com.apple.CoreMediaAuthoring (2.0 - 890) <7BE57576-8EF5-3473-95E6-6191E239E3F0> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x1145f7000 - 0x114647fff com.apple.CoreMediaIO (210.0 - 3180) <C5B60D3E-71BE-3CD2-90FC-3B2F9961D662> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x11466c000 - 0x114e00fef com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x114e1e000 - 0x114e71fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x114e7b000 - 0x114e7fff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x114e8b000 - 0x114e8efff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x114e94000 - 0x114eaaff7 com.apple.ImageCapture (7.0 - 7.0) <F15FC6FB-9E88-3BE9-BABE-0454D3A502A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x114ec7000 - 0x114ee4ff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x114efb000 - 0x114efdff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x1150cb000 - 0x1150f6fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x1150fd000 - 0x11518fff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1151dd000 - 0x115239ff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x115274000 - 0x11527fff7 com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x11528b000 - 0x1152dfff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x115320000 - 0x115321fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <92364334-3B11-360B-89D8-447185FEC653> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x115329000 - 0x11539ffff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x1153f0000 - 0x11540cff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <C1DF4A08-3CBA-3EEA-BA6E-3557F09052FE> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x115427000 - 0x115432fff com.apple.dotMacLegacy (3.3 - 267) <A7CC6E73-82CD-3057-9A83-894FA0CD7E6C> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x115444000 - 0x1155b0ff7 com.apple.syncservices (6.2 - 673.4) <A22B836D-5130-3057-AAB7-B2F628CE1975> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x115670000 - 0x1156e4fff com.apple.WhitePagesFramework (10.7.0 - 141.0) <CBEE0967-09B3-3074-AD96-C1CE06FDEA87> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x115727000 - 0x115765fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x11577a000 - 0x115786ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x115797000 - 0x1157eafff com.apple.iCalendar (5.0 - 104) <F7723132-0AA0-3FB3-AAD7-2112D294FDC3> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x115821000 - 0x11582cfff com.apple.NSServerNotificationCenter (4.0 - 4.0) <5BACAC71-D10E-39D4-B7DC-AFEAFB9CF150> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x115839000 - 0x11589eff7 com.apple.coredav (1.0.1 - 115.20) <9FC6D2B1-2F99-3B38-9F54-3694726B2082> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x1158f7000 - 0x11592ffff com.apple.CalDAV (1.0.1 - 51.3) <F9CEE587-4A98-337F-A3C7-15641FDB6C15> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x11596a000 - 0x115977fff com.apple.KerberosHelper (3.0 - 1.0) <5223379A-8854-36CF-B15C-44E0107EEE4C> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x115989000 - 0x1159a8ff7 com.apple.DotMacSyncManager (6.1 - 488.5) <63D5FE4D-35E4-33A3-BC50-8A48927B82FE> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x1159c4000 - 0x1159d8fff com.apple.syncservices.syncservicesui (6.2 - 673.4) <04BFF3F2-736F-37B2-B585-11D3A16F6A19> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x1159ea000 - 0x1159f3fff com.apple.AOSNotification (1.4.0 - 504.1) <0CD79695-6625-3BF4-A420-2612190EC2E0> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x115a01000 - 0x115a0cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x115a18000 - 0x115a26ff7 com.apple.AppleFSCompression (37 - 1.0) <B6B7A560-DD9E-3601-8ACE-42C1FA738843> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x115a32000 - 0x115a3dff7 com.apple.aps.framework (2.1 - 2.1) <C8EB8D68-5E33-325F-B64D-CEAFE2EBB60C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x115a48000 - 0x11675cfef com.apple.WebCore (7534.53 - 7534.53.11) <E37D145A-0BFD-3BE0-98A9-7F04CE9B6E6E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x116e92000 - 0x116f1fff7 com.apple.imcore (7.0 - 900) <E4E8E633-39D4-343C-99D8-018EA6A670F7> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x116f56000 - 0x116fa6fff com.apple.imfoundation (7.0 - 900) <F3CB80AA-D7A2-3534-BE47-04B8D18EA6BD> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/Frameworks/IMFoun dation.framework/Versions/A/IMFoundation
0x116fde000 - 0x116fe5ff7 com.apple.marco (7.0 - 900) <8312C3DD-BEDC-363A-B04A-A68A668D80B3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x116ff2000 - 0x117032fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x117043000 - 0x117245fe7 com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x117265000 - 0x117290fff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <686A1AA0-AE00-3CFB-8DEE-C84B26C83157> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x1172a6000 - 0x1173a8ff7 com.apple.PubSub (1.0.5 - 65.28) <8251731B-2EAA-3957-82B6-3FF0E096645A> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x11741b000 - 0x11741bfff com.apple.AOSMigrate (1.0 - 1) <7D22554E-EDAE-3B37-AC47-96B0797F1781> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x1189c3000 - 0x1189d9fff dhx.so (??? - ???) <9AB7809C-2651-3FCF-9357-8E1CDEAB6466> /usr/lib/sasl2/dhx.so
0x1189e6000 - 0x1189effff digestmd5WebDAV.so (??? - ???) <8D39C8C0-ACCE-34D4-815A-87825A1A4492> /usr/lib/sasl2/digestmd5WebDAV.so
0x1189f4000 - 0x1189f7fff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x1189fc000 - 0x118a05fff libdigestmd5.2.so (??? - ???) <6DD64225-CFFF-379B-A5BA-5409F777F307> /usr/lib/sasl2/libdigestmd5.2.so
0x118a0a000 - 0x118a0ffff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x118a14000 - 0x118a19fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x118a1e000 - 0x118a25fff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x118a2e000 - 0x118a32fff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x118a37000 - 0x118a3aff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/sasl2/mschapv2.so
0x118a3f000 - 0x118a6dfff com.apple.DirectoryService.PasswordServerFramework (7.1 - 7.1) <B19E865F-0CB1-3B27-9D46-880F627D9930> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x118a82000 - 0x118a85fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x118a8a000 - 0x118a8dfff smb_ntlmv2.so (??? - ???) <7FD517BD-EDCB-3FFD-88A8-8B5F6AEA9585> /usr/lib/sasl2/smb_ntlmv2.so
0x119382000 - 0x11938ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <CBA71562-050B-3515-92B7-8BC1E2EEEF2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x119399000 - 0x1197fbff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x119924000 - 0x11994fff7 com.apple.CoreServicesInternal (113.12 - 113.12) <C37DAC1A-35D2-30EC-9112-5EEECED5C461> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1199a9000 - 0x1199adfff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <37517279-C92E-3217-B49A-838198B48787> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x1199b4000 - 0x1199f7ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <85D00F5C-43ED-33A9-80B4-72EB0EAE3E25> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff687c3000 - 0x7fff687f7baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1046
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=213.4M resident=135.4M(63%) swapped_out_or_unallocated=78.0M(37%)
Writable regions: Total=73.1M written=18.2M(25%) resident=24.4M(33%) swapped_out=0K(0%) unallocated=48.7M(67%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 300K
CG image 4K
CG raster data 64K
CG shared images 3408K
CoreGraphics 16K
CoreServices 1084K
MALLOC 44.0M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 156K
__CI_BITMAP 80K
__DATA 22.6M
__IMAGE 528K
__LINKEDIT 42.3M
__RC_CAMERAS 232K
__TEXT 171.1M
__UNICODE 544K
mapped file 38.7M
shared memory 316K
=========== =======
TOTAL 391.4M
Model: iMac12,2, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.4-P2P
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa130000 / 5I'm having the exact same problem. Mail won't open. The icon (a different icon) bounces once and then stops. I'm using OSX 10.4.3 and Mail version 2.05. This problem started when I upgraded from OSX 10.3.9 to 10.4.3. Mail, with the stamp icon, worked in 10.3.9. I had the same problem with Safari when I first upgraded to OSX 10.4.1, but upgrading to 10.4.3 solved the Safari problem. Does anyone have any idea what might be going on here?
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Mail won't open. . . I think I've tried EVERYTHING!
Okay. I think I've tried EVERYTHING to get Mail to work on my Powerbook G4, 1.33 GHz/1.25 GB.
Here's the backstory. A few weeks ago, all my applications kept quitting unexpectedly. I got kernel panics all the time, and eventually got a persistent kernel panic when trying to start the computer.
I troubleshooted at home and reinstalled the OS, troubleshooted at the store, finally sent it in. The computer is out of warranty, so I paid the flat service fee to have the computer fixed. They definitely replaced the logic board, and may or may not have replaced the hard drive.
Got the computer back, and started having problems again - applications quitting and got kernel panics. Over the phone, the mac people decided I probably had a problem with my extra memory (which I upgraded to when I bought the computer; customized it). They sent new memory, I installed it.
So, the computer starts now, and now no kernel panics. BUT, lots of my applications keep quitting - Mail is the worst. It won't open at all.
To sum up: new logic board, maybe a new hard drive, new memory. That's pretty much a whole new computer, right? Minus the hard drive, if they didn't actually do that.
Here's the error I get: "The application Mail quit unexpectedly. Mac OS X and other applications are not affected. Click Reopen to open teh application again. Click Report to see more details or send a report to Apple."
When I click Reopen (or Try Again, which seems to be an option every other time), it crashes. I try reporting, but obviously that doesn't help anything.
Things I've tried:
-taking the Mail folder out of preferences in ~Library
-taking the Mail folder out of the Caches in ~Library
-taking the Mail folders out of the Library folder for the whole computer
-restarting in safe mode
---nothing works!
So. I created another user account (as suggested in other posts), and setup the same mailboxes through mail in that account. IT WORKS ON THE NEW USER ACCOUNT.
But I don't think that it's a problem with a specific message, because I'm having problems with other applications. . . iChat, iCal, sometimes Safari. . .
Here's the most recent crash log. . . I wasn't sure how much to put in because, while I am generally very informed, I also don't actually know anything.
Date/Time: 2007-06-20 22:37:10.481 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [404]
Version: 2.1 (752)
Build Version: 22
Project Name: MailViewer
Source Version: 7520000
PID: 521
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 ...apple.AddressBook.framework 0x94dfa220 c4_HandlerSeq::Prepare(unsigned char const**, bool) + 352
1 ...apple.AddressBook.framework 0x94dfaf68 c4_FormatV::SetupAllSubviews() + 160
2 ...apple.AddressBook.framework 0x94dfc660 c4_FormatV::Get(int, int&) + 44
3 ...apple.AddressBook.framework 0x94dfc5d0 c4_Handler::GetBytes(int, c4_Bytes&, bool) + 44
4 ...apple.AddressBook.framework 0x94dfc588 c4_Sequence::Get(int, int, c4_Bytes&) + 88
5 ...apple.AddressBook.framework 0x94dfc4d8 c4_ViewRef::operator c4_View() const + 76
6 ...apple.AddressBook.framework 0x94dfb924 c4_Storage::Description(char const*) + 96
7 ...apple.AddressBook.framework 0x94dfd084 c4_Storage::GetAs(char const*) + 100
8 ...apple.AddressBook.framework 0x94dfe2ec cacheViews + 240
9 ...apple.AddressBook.framework 0x94df8674 -[ABAddressBook nts_OpenContactManagerWithMode:cacheSchema:] + 452
10 ...apple.AddressBook.framework 0x94df71d0 -[ABAddressBook nts_InitDefaultContactManager] + 1052
11 ...apple.AddressBook.framework 0x94df6d0c +[ABAddressBook nts_SharedAddressBook] + 76
12 ...apple.AddressBook.framework 0x94df6c40 +[ABAddressBook nts_CreateSharedAddressBook] + 76
13 ...apple.AddressBook.framework 0x94df6b64 +[ABAddressBook sharedAddressBook] + 80
14 com.apple.MessageFramework 0x9a3f6f60 +[Account myFullName] + 52
15 com.apple.mail 0x0011e77c 0x1000 + 1169276
16 com.apple.mail 0x00004e18 0x1000 + 15896
17 com.apple.Foundation 0x92bebc04 __NSFireDelayedPerform + 304
18 com.apple.CoreFoundation 0x907f2578 __CFRunLoopDoTimer + 184
19 com.apple.CoreFoundation 0x907deef8 __CFRunLoopRun + 1680
20 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
21 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
22 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
23 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
24 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
25 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
26 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
27 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
28 com.apple.mail 0x000871d8 0x1000 + 549336
29 com.apple.mail 0x00087080 0x1000 + 548992
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000094dfa220 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24044228 xer: 0x0000000000000006 lr: 0x0000000094dfa21c ctr: 0x0000000094f24eb0
r0: 0x000000000000005c r1: 0x00000000bfffdd00 r2: 0x00000000004823e0 r3: 0x0000000000000000
r4: 0x0000000000000001 r5: 0x0000000000000000 r6: 0x00000000ffffffff r7: 0x0000000000000000
r8: 0x0000000000001000 r9: 0x0000000000481a60 r10: 0x0000000000001000 r11: 0x00000000a0006208
r12: 0x0000000094f24eb0 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x000000000040d740
r16: 0x0000000000000000 r17: 0x00000000aa340ecc r18: 0x0000000000004303 r19: 0x0000000000413290
r20: 0x0000000010177d56 r21: 0x00000000bfffe1b0 r22: 0x0000000000000007 r23: 0x000000000046a040
r24: 0x00000000bfffe1a0 r25: 0x00000000bfffe070 r26: 0x0000000000475bc0 r27: 0x00000000bfffe1d0
r28: 0x0000000000000001 r29: 0x0000000000000002 r30: 0x00000000bfffde14 r31: 0x0000000094dfa0d0
Binary Images Description:
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0x90294000 - 0x90345fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90374000 - 0x9072ffff com.apple.CoreGraphics 1.258.75 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bc000 - 0x90895fff com.apple.CoreFoundation 6.4.7 (368.28) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
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0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.12 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x91122000 - 0x912ddfff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
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0x91550000 - 0x91622fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
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0x9174d000 - 0x91804fff com.apple.QD 3.10.24 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x919bb000 - 0x91a01fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a18000 - 0x91adffff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2d000 - 0x91b42fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b47000 - 0x91b65fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6b000 - 0x91c22fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c71000 - 0x91c75fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c77000 - 0x91cdffff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce4000 - 0x91d21fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d28000 - 0x91d41fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d46000 - 0x91d49fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4b000 - 0x91e29fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e49000 - 0x91e49fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4b000 - 0x91f30fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f38000 - 0x91f57fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc3000 - 0x92031fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203c000 - 0x920d1fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920eb000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a6000 - 0x929d1fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a01000 - 0x92aeffff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af2000 - 0x92b7afff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbb000 - 0x92de6fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f13000 - 0x92f31fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3c000 - 0x92f96fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb4000 - 0x92fb4fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb6000 - 0x92fcafff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92ffe000 - 0x93013fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93025000 - 0x930acfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
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0x930d5000 - 0x93102fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311c000 - 0x9312bfff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93137000 - 0x9319dfff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
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0x936ee000 - 0x936fafff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x93773000 - 0x93773fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
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0x942f6000 - 0x942f6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945bafff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
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0x94725000 - 0x94769fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478d000 - 0x9479cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a4000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x94810fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94df5000 - 0x94f25fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fb7000 - 0x94fc6fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
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0x95002000 - 0x95012fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95016000 - 0x95045fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
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0x95875000 - 0x9590bfff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95948000 - 0x95c54fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95ddd000 - 0x95e06fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95e0e000 - 0x95e8afff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x96033000 - 0x96065fff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96fe6000 - 0x97005fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97676000 - 0x9769bfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x9811f000 - 0x9812dfff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x9833e000 - 0x9840ffff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9848c000 - 0x9848cfff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98605000 - 0x9861dfff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x989da000 - 0x98a1dfff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98a43000 - 0x98a6afff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98b94000 - 0x98bd7fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a323000 - 0x9a32efff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a339000 - 0x9a492fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
HEEEEELLLLLLLLLLPPPPPPPPP!
-pollyHi Polly.
What I would have suggested in your case is the following.
Verify/repair the startup disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
The problem is probably that either ~/Library/Preferences/com.apple.AddressBook.plist or a cache file or one of the files stored in ~/Library/Application Support/AddressBook/ has become corrupt. If you have a backup, use it to restore those files. If not, you may try removing them one at a time, as follows:
1. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
2. In the Finder, go to ~/Library/Application Support/AddressBook/. Make a backup copy of this folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your contacts are stored.
3. Now, go to ~/Library/Preferences/ and move com.apple.AddressBook.plist out of there (e.g. to the Desktop). Check whether the problem is fixed.
4. If Address Book keeps crashing, go to ~/Library/Caches/ and move the Address Book and com.apple.AddressBook folders to the Trash (there is no need to empty the Trash yet). Check whether the problem is fixed.
5. If Address Book keeps crashing, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Check whether the problem is fixed.
6. If Address Book keeps crashing, try again trashing both AddressBook.data and any ABPerson.skIndex files that may have been re-created, then rename AddressBook.data.previous to AddressBook.data.
The above procedure may introduce synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices, so be sure to back up your Address Book data now if the problem is fixed.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there. -
Mail won't open, how do I fix it?
My mail won't open, the error message says I may need to reinstall the application and also check for updates. Everything is up to date and how do you reinstall mail?
You would have to reinstall the OS using the Recovery Volume.
Try running the combo update.
10.8.5 Combo Update
If that doesn't work,try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - Abou -
When I open email in my inbox, they continually load and flash. I often have to use the "back" arrow several times to make it stop. Sometimes the message just won't open at all. Also, I can't open "sent" mail at all.
There's an HTML5 compatibility issue with Windows Live / Hotmail that affects the Firefox 4.0 betas. A Hotmail rep has said that will be fixed before the Firefox 4.0 Release Candidate comes out.
Try hitting the '''Esc''' key to stop that "cycling". -
Mail won't open reply window & can't type since upgrading to 10.4.6
like the subject says, ever since I updated my OS to 10.4.6, Mail won't open a reply window when trying to reply to a received e-mail. Also, when trying to type a new email message, can only type until the space bar is hit, then get the error sound and no more characters can be typed. Tried repairing/verifying disk permissions several times and checked disk as well, but still won't work properly. Mozilla mail works without any problem, so it must be a Mac Mail thing...
thanks for any ideas...maybe this stuff needs to be tested better before OS updates are put out...will this and all of us be abandoned to Intel MacOS in the near future?Most people having this issue have successfully solved it cleaning up the LaunchServices cache. The following article describes how to manually reset LaunchServices. The notes at the bottom of the article also provide information about the side effects of deleting each of the files involved.
Resetting Launch Services
The following article also describes the side effects of cache cleaning:
Side effects of System cache cleaning
The following article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner.
In addition to the utilities mentioned above, you may also consider OnyX, if for no other reason, because it's free. If you want to try OnyX, after installing it, do this (be sure to read the articles about the side effects of cache cleaning first):
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you've already done them using other utilities.
5. Click the Execute button.
If that doesn't solve the problem, you may try again checking the Links between documents and applications option in step 3 instead.
Please let me know whether you were able to solve the problem, what worked for you and what didn't. -
my mail won't open or close
Okay, that works for closing mail, but how do I open mail?
When I click the icon, the mail menu appears at the upper left of my screen. However, that's all I get. Further, most of the drop down menus don't work. -
Latest updates now mail won't open
Down loaded the latest updates today now mail won't open??
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall any updates that may not have been installed properly. It may also be necessary to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
Mac OS X 10.3.9 Combo Update
Security Update 2007-003 for Mac OS X 10.3.9
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed. -
Reinstalled, now won't open at all!
Posted earlier with a problem of not being able to burn in idvd, going all the way through and failing during multiplexing. Also can not do a disk image. Have redone the plist. Burner works for other files. Do not have other software avaliable to burn with.
Just did a re-install and an update and now iDVD won't open at all.
I am stumped and ready to trash my project and just using this thing for e-mail and internet.... what a waste of money. I have been a staunch supporter of Macs since '94. sure can't recommend a mac to anyone now.Okay, so we have down loaded the app delete, and deleted and reinstalled, TWICE more now. Still no luck.
idvd will open, I can build a dvd, however now when i press the preview and the virtual dvd comes on the screen, I can only choose whatever is already highlighted and preview, if I try to choose any other item in the menu the program crashes. Still tried to go ahead and burn and/or burn disc image and crashed at end of encoding, multiplexing/burn . No errors come up, just drops out. I have no errors/yellow triangles and anything. This is me completely stumped and bummed! -
Mail won't open (Lion ate my mail redux)
Read through lengthy thread on the subject of lost mail with Lion upgrade, but didn't see a solution that would work since they all seemed to suggest removing envelope (or other) files. I just upgraded to Lion a short while ago and all seems okay, save that Mail won't open—it starts to optimize the database, then quits a fw moments later. When I go into the Library/Mail folder all I find is another folder called Account Types which is empty.
I hope someone can offer a suggestion. THANKS
Below is the console readout for the issue. I wonder, in reading the line "initialized before the Library was ready!" means that it is still in a [hidden] process of optimizing the Mail database. Should I just hang tight for now?
Paul
8/13/11 12:51:26.721 PM Mail: *** Assertion failure in -[LibraryUpgrader run], /SourceCache/Message/Message-1244.3/Library.subproj/LibraryUpgrader.m:554
MailAccounts were initialized before the Library was ready!
0 Message 0x00007fff90299fdb -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 116
1 Message 0x00007fff9029a171 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 185
2 Message 0x00007fff9024c0dd __-[LibraryUpgrader run]_block_invoke_5 + 151
3 CoreFoundation 0x00007fff8fd65b5c __CFRUNLOOP_IS_CALLING_OUT_TO_A_BLOCK__ + 12
4 CoreFoundation 0x00007fff8fd1dc52 __CFRunLoopDoBlocks + 322
5 CoreFoundation 0x00007fff8fd458f6 __CFRunLoopRun + 934
6 CoreFoundation 0x00007fff8fd45216 CFRunLoopRunSpecific + 230
7 HIToolbox 0x00007fff874394ff RunCurrentEventLoopInMode + 277
8 HIToolbox 0x00007fff87440c21 ReceiveNextEventCommon + 355
9 HIToolbox 0x00007fff87440aae BlockUntilNextEventMatchingListInMode + 62
10 AppKit 0x00007fff899ca191 _DPSNextEvent + 659
11 AppKit 0x00007fff899c9a95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
12 AppKit 0x00007fff89c7fa4d -[NSApplication _realDoModalLoop:peek:] + 610
13 AppKit 0x00007fff89c7f681 -[NSApplication runModalForWindow:] + 120
14 Mail 0x0000000104d467b9 Mail + 1050553
15 Mail 0x0000000104d46671 Mail + 1050225
16 Mail 0x0000000104c49aa9 Mail + 15017
17 Mail 0x0000000104c4933c Mail + 13116
18 Foundation 0x00007fff8be7a716 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 47
19 CoreFoundation 0x00007fff8fd5951a _CFXNotificationPost + 2634
20 Foundation 0x00007fff8be669cb -[NSNotificationCenter postNotificationName:object:userInfo:] + 65
21 Mail 0x0000000104c47b49 Mail + 6985
22 AppKit 0x00007fff899ce779 -[NSApplication _postDidFinishNotification] + 212
23 AppKit 0x00007fff899ce4df -[NSApplication _sendFinishLaunchingNotification] + 78
24 AppKit 0x00007fff899cd250 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 242
25 AppKit 0x00007fff899ccfb1 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
26 CoreFoundation 0x00007fff8fda2f51 -[NSObject performSelector:withObject:withObject:] + 65
27 Foundation 0x00007fff8be9d1c7 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
28 Foundation 0x00007fff8be9c14e -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
29 Foundation 0x00007fff8be9bfdc _NSAppleEventManagerGenericHandler + 105
30 AE 0x00007fff8876ca85 _Z20aeDispatchAppleEventPK6AEDescPS_jPh + 200
31 AE 0x00007fff8876c963 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
32 AE 0x00007fff8876c857 aeProcessAppleEvent + 250
33 HIToolbox 0x00007fff8744812d AEProcessAppleEvent + 102
34 AppKit 0x00007fff899ca3dd _DPSNextEvent + 1247
35 AppKit 0x00007fff899c9a95 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
36 AppKit 0x00007fff899c63d6 -[NSApplication run] + 463
37 AppKit 0x00007fff89c4452a NSApplicationMain + 867
38 Mail 0x0000000104d1ec34 Mail + 887860Launch Activity Monitor (in /Applications/Utilities folder), find the Mail process, and force quit it from there. If this is NOT an admin-privileged account, then log out, log back in to an admin-privileged account, run Disk Utility Verify Disk. IF problems are reported, reboot from installer DVD and run Disk Utility Repair Disk from the installer DVD. Launch it from Utilities menubar item once the menubar is visible. If you are now running booted off the installer DVD, when repair disk is complete reboot normally and log back in to admin account and download 10.6.2 combo update from http://support.apple.com/kb/DL959 and reapply it. Then run software update from the menubar item. Let us know if that works or not.
-
All of a sudden, Mail won't open a link when I click on it. No other apps are affected, and I can copy a link from Mail and open it in a browser with no problem. This seemed to coincide with installing the new iLife, but i'm not sure. Has anyone else had this problem; can anyone offer a suggestion?
had the same problem and solved it thanx to the apple hotline!
I have: iMac, OS X 10.4.11.
Observation: the problem appeared only for one user. The other users on the computer did not have the problem.
Solution:
1. in homefolder/library/ there is a folder "Mail": I did rename it to "Mail1". You can also archive it and place the archived file on an external HD. (safe way to proceed)
2. in homefolder/library/preferences I dragged the file "com.apple.mail.plist" to the desktop.
3. launch Mail: it will ask you to re-install your mail account. Do it. Make sure that you don't accidentally delete all your mails on the server if you wanted to keep a copy on the server!
4. Now the links to safari should work.
5. then I replaced the content of the old Mail folder (content of "Mail1") into the new mail folder. It still worked!
hope that helps!
Message was edited by: Yann Roth
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