Mail won't open jpeg attachments
On my MBP, sometimes I'll get emails with a few jpeg photos attached. It won't open all of them. Sometimes it will let me open and save 3 or 4 of them, but not the rest. Anyone know what's up? Any of the things I've tried (right clicking, clicking Save as, or attemtping to do a drag & drop into iphoto) doesn't work.
thanks so much for your help!
The files are intact. If people CC them to my Dell (hotmail account) or my work email, they'll open. I would like to toss the Dell soon but I need to get this thing figured out with my MBP first.
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Mail won't open....
I've using my imac for 3 months now and I updated it to OS Lion 2 days after I brought it. Yesterday my Mail app suddenly won't open. Everytime I open It say"expectedly shut down". I've shut computer down and restarted, but nothing changed.
Please help me!
here is the report:
Process: Mail [415]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [152]
Date/Time: 2012-02-26 20:43:20.172 -0800
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 56136 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 29 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 6C06E475-8A84-4ADA-A695-0F2A484C5CFB
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001024f6f60
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1024f6f60:
-->
__TEXT 0000000108bc3000-0000000108f76000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[415]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010d9f867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d9f7d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010af186fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010af20e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x000000010af20676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x000000011200231f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00000001120095c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x0000000112009456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x000000010bc81f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x000000010bf3839d -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit 0x000000010bf37fd1 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit 0x000000010bf2b635 -[NSAlert runModal] + 159
13 com.apple.AppKit 0x000000010bcb0d83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit 0x000000010bf313ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit 0x000000010bcb0a1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit 0x000000010bc851d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit 0x000000010bc8502d -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227
18 com.apple.AppKit 0x000000010bc84d9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
19 com.apple.CoreFoundation 0x000000010af7e591 -[NSObject performSelector:withObject:withObject:] + 65
20 com.apple.Foundation 0x000000010b2517eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
21 com.apple.Foundation 0x000000010b250772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
22 com.apple.Foundation 0x000000010b250600 _NSAppleEventManagerGenericHandler + 105
23 com.apple.AE 0x000000010fa39c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
24 com.apple.AE 0x000000010fa39b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
25 com.apple.AE 0x000000010fa399f7 aeProcessAppleEvent + 250
26 com.apple.HIToolbox 0x0000000112010af9 AEProcessAppleEvent + 102
27 com.apple.AppKit 0x000000010bc821a9 _DPSNextEvent + 1247
28 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
29 com.apple.AppKit 0x000000010bc7e19d -[NSApplication run] + 470
30 com.apple.AppKit 0x000000010befcb88 NSApplicationMain + 867
31 com.apple.mail 0x0000000108c9b014 0x108bc3000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d9fa7e6 kevent + 10
1 libdispatch.dylib 0x000000010d7d55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000010d7d414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 5 Crashed:
0 ??? 0x000000010b2136be 0 + 4481693374
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x00000001024f6f60 rbx: 0x0000000000000000 rcx: 0x000000010b20a000 rdx: 0x0000000000000041
rdi: 0x00000000011d3000 rsi: 0x000000010b20e000 rbp: 0x000000010b20bff4 rsp: 0x000000010b20bf64
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010b2136be rfl: 0x0000000000010202 cr2: 0x00000001024f6f60
Logical CPU: 1
Binary Images:
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0x113681000 - 0x113a9eff7 com.apple.SceneKit (2.2 - 125.3) <DDCC8DB6-D5DB-31CD-A401-F56C84216E1C> /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
0x113c78000 - 0x113cbfff7 com.apple.CoreMedia (1.0 - 705.61) <0C34B0D4-DB8A-33C7-B67B-F443AD86482C> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x113ce7000 - 0x114085fef com.apple.MediaToolbox (1.0 - 705.61) <F48F2150-0573-354C-BBB2-BA52DD0FD0AB> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
0x114100000 - 0x114532fef com.apple.VideoToolbox (1.0 - 705.61) <1A70CA82-C849-3033-8598-37C5A72637CC> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbo x
0x1145bf000 - 0x1145d9fff com.apple.CoreMediaAuthoring (2.0 - 890) <7BE57576-8EF5-3473-95E6-6191E239E3F0> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x1145f7000 - 0x114647fff com.apple.CoreMediaIO (210.0 - 3180) <C5B60D3E-71BE-3CD2-90FC-3B2F9961D662> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x11466c000 - 0x114e00fef com.apple.CoreAUC (6.11.04 - 6.11.04) <FFC336DF-C71F-3C93-8E93-5CBD9EEAE940> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x114e1e000 - 0x114e71fff com.apple.AppleVAFramework (5.0.14 - 5.0.14) <45159B9E-05BF-35B2-AF76-D933490FBFB1> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x114e7b000 - 0x114e7fff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x114e8b000 - 0x114e8efff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x114e94000 - 0x114eaaff7 com.apple.ImageCapture (7.0 - 7.0) <F15FC6FB-9E88-3BE9-BABE-0454D3A502A0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x114ec7000 - 0x114ee4ff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x114efb000 - 0x114efdff7 com.apple.print.framework.Print (7.1 - 247.1) <8A4925A5-BAA3-373C-9B5D-03E0270C6B12> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x114f07000 - 0x114f0aff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x114f11000 - 0x11500efff com.apple.avfoundation (2.0 - 180.30) <061DDF4C-E7BB-33D0-BEB9-0443ADF6EC8C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x1150cb000 - 0x1150f6fff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x1150fd000 - 0x11518fff7 com.apple.CorePDF (3.1 - 3.1) <F81F99A9-7FF6-3A6A-92C7-78C76BA35777> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x1151dd000 - 0x115239ff7 com.apple.QuickLookFramework (3.1 - 500.10) <35BF320E-26F5-310C-9FA9-D60919B218EC> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x115274000 - 0x11527fff7 com.apple.DisplayServicesFW (2.5.2 - 317) <D1FE33BD-1D71-343F-B790-685253F1F701> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x11528b000 - 0x1152dfff7 com.apple.ImageCaptureCore (3.0.2 - 3.0.2) <68147E63-C211-361E-8B24-B5E0675B4297> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x115320000 - 0x115321fff com.apple.MonitorPanelFramework (1.4.0 - 1.4.0) <92364334-3B11-360B-89D8-447185FEC653> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x115329000 - 0x11539ffff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x1153f0000 - 0x11540cff7 com.apple.frameworks.preferencepanes (15.0 - 15.0) <C1DF4A08-3CBA-3EEA-BA6E-3557F09052FE> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x115427000 - 0x115432fff com.apple.dotMacLegacy (3.3 - 267) <A7CC6E73-82CD-3057-9A83-894FA0CD7E6C> /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x115444000 - 0x1155b0ff7 com.apple.syncservices (6.2 - 673.4) <A22B836D-5130-3057-AAB7-B2F628CE1975> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x115670000 - 0x1156e4fff com.apple.WhitePagesFramework (10.7.0 - 141.0) <CBEE0967-09B3-3074-AD96-C1CE06FDEA87> /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x115727000 - 0x115765fff com.apple.bom (11.0 - 183) <F300B9EC-995E-33A7-9175-9F07D4B68F16> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x11577a000 - 0x115786ff7 com.apple.CrashReporterSupport (10.7.3 - 349) <5EB46C20-5ED2-37EE-A033-4B3B355059FA> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x115797000 - 0x1157eafff com.apple.iCalendar (5.0 - 104) <F7723132-0AA0-3FB3-AAD7-2112D294FDC3> /System/Library/PrivateFrameworks/iCalendar.framework/Versions/A/iCalendar
0x115821000 - 0x11582cfff com.apple.NSServerNotificationCenter (4.0 - 4.0) <5BACAC71-D10E-39D4-B7DC-AFEAFB9CF150> /System/Library/Frameworks/ServerNotification.framework/Versions/A/ServerNotifi cation
0x115839000 - 0x11589eff7 com.apple.coredav (1.0.1 - 115.20) <9FC6D2B1-2F99-3B38-9F54-3694726B2082> /System/Library/PrivateFrameworks/CoreDAV.framework/Versions/A/CoreDAV
0x1158f7000 - 0x11592ffff com.apple.CalDAV (1.0.1 - 51.3) <F9CEE587-4A98-337F-A3C7-15641FDB6C15> /System/Library/PrivateFrameworks/CalDAV.framework/Versions/A/CalDAV
0x11596a000 - 0x115977fff com.apple.KerberosHelper (3.0 - 1.0) <5223379A-8854-36CF-B15C-44E0107EEE4C> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x115989000 - 0x1159a8ff7 com.apple.DotMacSyncManager (6.1 - 488.5) <63D5FE4D-35E4-33A3-BC50-8A48927B82FE> /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x1159c4000 - 0x1159d8fff com.apple.syncservices.syncservicesui (6.2 - 673.4) <04BFF3F2-736F-37B2-B585-11D3A16F6A19> /System/Library/PrivateFrameworks/SyncServicesUI.framework/Versions/A/SyncServi cesUI
0x1159ea000 - 0x1159f3fff com.apple.AOSNotification (1.4.0 - 504.1) <0CD79695-6625-3BF4-A420-2612190EC2E0> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x115a01000 - 0x115a0cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <9807F306-4081-34DA-9970-83A136E1E53F> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x115a18000 - 0x115a26ff7 com.apple.AppleFSCompression (37 - 1.0) <B6B7A560-DD9E-3601-8ACE-42C1FA738843> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x115a32000 - 0x115a3dff7 com.apple.aps.framework (2.1 - 2.1) <C8EB8D68-5E33-325F-B64D-CEAFE2EBB60C> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x115a48000 - 0x11675cfef com.apple.WebCore (7534.53 - 7534.53.11) <E37D145A-0BFD-3BE0-98A9-7F04CE9B6E6E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x116e92000 - 0x116f1fff7 com.apple.imcore (7.0 - 900) <E4E8E633-39D4-343C-99D8-018EA6A670F7> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/IMCore
0x116f56000 - 0x116fa6fff com.apple.imfoundation (7.0 - 900) <F3CB80AA-D7A2-3534-BE47-04B8D18EA6BD> /System/Library/PrivateFrameworks/IMCore.framework/Versions/A/Frameworks/IMFoun dation.framework/Versions/A/IMFoundation
0x116fde000 - 0x116fe5ff7 com.apple.marco (7.0 - 900) <8312C3DD-BEDC-363A-B04A-A68A668D80B3> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x116ff2000 - 0x117032fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x117043000 - 0x117245fe7 com.apple.AOSKit (1.02 - 91) <78F90BCC-414B-38E0-908D-A17906CF31FF> /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
0x117265000 - 0x117290fff com.apple.speech.LatentSemanticMappingFramework (2.8.10 - 2.8.10) <686A1AA0-AE00-3CFB-8DEE-C84B26C83157> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x1172a6000 - 0x1173a8ff7 com.apple.PubSub (1.0.5 - 65.28) <8251731B-2EAA-3957-82B6-3FF0E096645A> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x11741b000 - 0x11741bfff com.apple.AOSMigrate (1.0 - 1) <7D22554E-EDAE-3B37-AC47-96B0797F1781> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x1189c3000 - 0x1189d9fff dhx.so (??? - ???) <9AB7809C-2651-3FCF-9357-8E1CDEAB6466> /usr/lib/sasl2/dhx.so
0x1189e6000 - 0x1189effff digestmd5WebDAV.so (??? - ???) <8D39C8C0-ACCE-34D4-815A-87825A1A4492> /usr/lib/sasl2/digestmd5WebDAV.so
0x1189f4000 - 0x1189f7fff libcrammd5.2.so (??? - ???) <5EEE3304-D132-3C9B-A54D-C21D7C34DA28> /usr/lib/sasl2/libcrammd5.2.so
0x1189fc000 - 0x118a05fff libdigestmd5.2.so (??? - ???) <6DD64225-CFFF-379B-A5BA-5409F777F307> /usr/lib/sasl2/libdigestmd5.2.so
0x118a0a000 - 0x118a0ffff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x118a14000 - 0x118a19fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x118a1e000 - 0x118a25fff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x118a2e000 - 0x118a32fff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x118a37000 - 0x118a3aff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/sasl2/mschapv2.so
0x118a3f000 - 0x118a6dfff com.apple.DirectoryService.PasswordServerFramework (7.1 - 7.1) <B19E865F-0CB1-3B27-9D46-880F627D9930> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x118a82000 - 0x118a85fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x118a8a000 - 0x118a8dfff smb_ntlmv2.so (??? - ???) <7FD517BD-EDCB-3FFD-88A8-8B5F6AEA9585> /usr/lib/sasl2/smb_ntlmv2.so
0x119382000 - 0x11938ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <CBA71562-050B-3515-92B7-8BC1E2EEEF2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x119399000 - 0x1197fbff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x119924000 - 0x11994fff7 com.apple.CoreServicesInternal (113.12 - 113.12) <C37DAC1A-35D2-30EC-9112-5EEECED5C461> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1199a9000 - 0x1199adfff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <37517279-C92E-3217-B49A-838198B48787> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x1199b4000 - 0x1199f7ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <85D00F5C-43ED-33A9-80B4-72EB0EAE3E25> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff687c3000 - 0x7fff687f7baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1046
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=213.4M resident=135.4M(63%) swapped_out_or_unallocated=78.0M(37%)
Writable regions: Total=73.1M written=18.2M(25%) resident=24.4M(33%) swapped_out=0K(0%) unallocated=48.7M(67%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 300K
CG image 4K
CG raster data 64K
CG shared images 3408K
CoreGraphics 16K
CoreServices 1084K
MALLOC 44.0M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 156K
__CI_BITMAP 80K
__DATA 22.6M
__IMAGE 528K
__LINKEDIT 42.3M
__RC_CAMERAS 232K
__TEXT 171.1M
__UNICODE 544K
mapped file 38.7M
shared memory 316K
=========== =======
TOTAL 391.4M
Model: iMac12,2, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.4-P2P
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa130000 / 5I'm having the exact same problem. Mail won't open. The icon (a different icon) bounces once and then stops. I'm using OSX 10.4.3 and Mail version 2.05. This problem started when I upgraded from OSX 10.3.9 to 10.4.3. Mail, with the stamp icon, worked in 10.3.9. I had the same problem with Safari when I first upgraded to OSX 10.4.1, but upgrading to 10.4.3 solved the Safari problem. Does anyone have any idea what might be going on here?
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Mail won't open after computer falls asleep - forced to force quit!
Hi there,
My mail won't open 85% of the time unless I force quit and restart my computer. Then, after my computer goes to sleep, I click on the stamp on my dock, and nothing happens. My computer says its still open. I've tried quitting mail and reopening from my Applications folder, but still, nothing happens, and I have to force quit my computer and restart so I can get/send my mail.
Any one have an idea for me? I have my gmail and another personal email set up as IMAP. Could there be a glitch in the way I set that up? Mail seems to come and go fine, when it's active.
Thanks in advance for your time and any helpHas anyone found a solution to this? I'm having the exact same problem and it really just started a couple days ago.
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Mail won't open and it won't let my computer shut down
mail won't open, the little light by the icon in the dock won't go away, it won't quit, and it won't let my mac shut down even if i let the battery die, it just goes to sleep until you plug it in. Someone please help me!!
Launch Activity Monitor (in /Applications/Utilities folder), find the Mail process, and force quit it from there. If this is NOT an admin-privileged account, then log out, log back in to an admin-privileged account, run Disk Utility Verify Disk. IF problems are reported, reboot from installer DVD and run Disk Utility Repair Disk from the installer DVD. Launch it from Utilities menubar item once the menubar is visible. If you are now running booted off the installer DVD, when repair disk is complete reboot normally and log back in to admin account and download 10.6.2 combo update from http://support.apple.com/kb/DL959 and reapply it. Then run software update from the menubar item. Let us know if that works or not.
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My mail won't open and keeps on "not responding"
My mail won't open and keeps on "not responding"
Do a backup.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail. Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there.
Information learned from Linc Davis. Thanks to leonie for some information contained in this. -
Mail won't open after software update
I just did a software update (I think it was itunes update) and now mail won't open. Mail is still located in the apps folder. Message says to reinstall mail. Any ideas?
Thx!Welcome to the Apple Support Communities
http://support.apple.com/kb/TS4424 -
I updated the maverick and now mail won't open at all
i updated the maverick and now mail won't open at all
Have you tired opening it from the Applications folder?
What happens when you try to open Mail? -
Mail won't open, how do I fix it?
My mail won't open, the error message says I may need to reinstall the application and also check for updates. Everything is up to date and how do you reinstall mail?
You would have to reinstall the OS using the Recovery Volume.
Try running the combo update.
10.8.5 Combo Update
If that doesn't work,try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - Abou -
I just downloaded the OS X Lion mountain and Mail won't open. I get an error message everytime I try to open the app.How can I fix that?
I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
Which version of iPhoto did you upgrade from?
The upgrader is only necessary, if you have been running iPhoto7.1.2 or earlier. -
Mac Mail won't open after waking computer up. Have to force quit & restart
Hi there,
My mail won't open 85% of the time unless I force quit and restart my computer. Then, after my computer goes to sleep, I click on the stamp on my dock, and nothing happens. My computer says its still open. I've tried quitting mail and reopening from my Applications folder. I've deleted the icon on the dock and tried to access from Applications, but still, nothing happens, and I have to force quit my computer and restart over and over again to use the mail.
Any one have an idea for me? I have my gmail and another personal email set up as IMAP. Could there be a glitch in the way I set that up? Mail seems to come and go fine, when it's active.
Thanks in advance for your time and any helpHas anyone found a solution to this? I'm having the exact same problem and it really just started a couple days ago.
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Mail won't open reply window & can't type since upgrading to 10.4.6
like the subject says, ever since I updated my OS to 10.4.6, Mail won't open a reply window when trying to reply to a received e-mail. Also, when trying to type a new email message, can only type until the space bar is hit, then get the error sound and no more characters can be typed. Tried repairing/verifying disk permissions several times and checked disk as well, but still won't work properly. Mozilla mail works without any problem, so it must be a Mac Mail thing...
thanks for any ideas...maybe this stuff needs to be tested better before OS updates are put out...will this and all of us be abandoned to Intel MacOS in the near future?Most people having this issue have successfully solved it cleaning up the LaunchServices cache. The following article describes how to manually reset LaunchServices. The notes at the bottom of the article also provide information about the side effects of deleting each of the files involved.
Resetting Launch Services
The following article also describes the side effects of cache cleaning:
Side effects of System cache cleaning
The following article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner.
In addition to the utilities mentioned above, you may also consider OnyX, if for no other reason, because it's free. If you want to try OnyX, after installing it, do this (be sure to read the articles about the side effects of cache cleaning first):
1. Quit all applications.
2. Launch OnyX and enter your administrator password.
3. Click Maintenance. In the Reset section, check LaunchServices database.
4. You may uncheck any other pre-checked options if you've already done them using other utilities.
5. Click the Execute button.
If that doesn't solve the problem, you may try again checking the Links between documents and applications option in step 3 instead.
Please let me know whether you were able to solve the problem, what worked for you and what didn't. -
I don't believe the last Thunderbird update worked, there was a very fast error message. But since then I cannot open jpeg attachments in Windows Picture and Fax Viewer. If I go to Tools, then options, the jpeg line is grayed out, and the drop down menu does not show Windows Picture and Fax Viewer. The windows picture and fax viewer still works on my computer, but not for opening attachments.
I did as you said - deleted the entry for jpeg, but when I tried to open one there is not an option for Picture and Fax Viewer in the drop down, and it can't be found by browsing. It's just not there anywhere even though I can see pics in it except in email attachments.
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my mail won't open or close
Okay, that works for closing mail, but how do I open mail?
When I click the icon, the mail menu appears at the upper left of my screen. However, that's all I get. Further, most of the drop down menus don't work. -
HT1338 now my version of mail won't open with my version of OS-X
I just updated my software...now my version of mail won't open with this version of OS-X.
What do I do?Which version do you have? If outdated, use Software Update.
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Latest updates now mail won't open
Down loaded the latest updates today now mail won't open??
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall any updates that may not have been installed properly. It may also be necessary to reinstall the Combo Update for the type of computer and the version of Mac OS X you’re using, unless this is the version of Mac OS X that came with your computer:
Mac OS X 10.3.9 Combo Update
Security Update 2007-003 for Mac OS X 10.3.9
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, no applications should be running while installing it, and you may experience unexpected results if you have third-party system software modifications (not normal applications) installed.
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