Mail won't show or recognize an attachment

I sporadically experience a situation in Mail.app with my Exchange Mailbox where a received email will not recognize that there is an attachment to the email. When this happens, sometimes the mail list view shows the paperclip icon, sometimes it doesn't.
If I go to View - Message - Raw Source, I can see that there is an attachment. But the individual email doesn't recognize that there is an attachment. Sometimes, the next day or so, it will show up. But usually I have to go use another email client to get to the attachment.
Here's the Content-Type header from the raw source:
------=_NextPart_00101C807A9.193D4F58
Content-Type: application/msword;
name="somefilename.doc"
Content-Transfer-Encoding: base64
Content-Description: somefilename.doc
Content-Disposition: attachment;
filename="somefilename.doc"
I've also noticed that it mostly happens with MS Word documents. I can't remember if I've experienced it with other document types.
I've also tested moving the email to a local folder, and it attachment still doesn't show up.
Thanks in advance,
csytsma

Hi csytsma,
Just chiming in and bumping this thread as I'm experiencing a similar problem whereby Gmail messages with attachments do not show up in Mail.app.
I receive the message:
"This message cannot be displayed because of the way it is formatted. Ask the sender to send it again using a different format or email program.
multipart/mixed"
I'd love to find a solution for this.
TIA.
Anthony.

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