Mail won't sync all folder from Microsoft Exchange

I have been using Mail to connect to my office Exchange account from past 6 months and the experience has not been great so far.
Each day when I open Mail, it syncs only the folder which is currently selected and does not sync other folders at all. I need to synchronize multiple times and restart Mail multiple times to get this working correctly. And Mail also intermittently stops receiving mails with no error.
I tried it on both iMac desktop and MacBook pro and results were the same. Whenever I face this, I try to use Connection Doctor and Ping to monitor server and it seems to be fine.
Anybody else facing the issue? Any troubleshooting tips or fixing tips are welcome.
Thanks a lot for your time in advance.

Which version of exchange are you connecting to? How did you set it up?

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