Mail wont connect to IMAP

Anyone else have problems with Mac Mail connecting to an IMAP?
ive confirmed my settings with my ISP and they have tested them their end and say all my settings are correct and should work and dont kow why they dont.
Any tips i could try?

mumbles2701 wrote:
Anyone else have problems with Mac Mail connecting to an IMAP?
ive confirmed my settings with my ISP and they have tested them their end and say all my settings are correct and should work and dont kow why they dont.
Any tips i could try?
Remove the account and then make it again, backup first.

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Thanks for the responces, both!
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
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Mail: unable to connect to my SMPT server? Also new Mail Account defaults to iMap and won't let me change to Pop?

Dear All,
I've been with the same UK internet and email provider for years and they've given me solid and reliable service. I've worked my way through the Apple Knowledgebase checklist and tests and proved that my isp/esp is working normally so the problem has to be with Mail.
I fiddled about trying to create a Mail Account on my late 2011 but-new-to-me MacBook Pro a couple of days ago and, it might be completely unrelated and simply a coincidence, but since then none of my devices, Iphone 4S, Powerbook G4, iPhone 3G, the MBPro can send email using Mail.
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Dear All,
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I couldn't get the email pop account to recognise my sign-in even though I've been using it continually and without problem for the last several years. It's always been BT and Yahoo so it's more likely to be the fiddle about I did on my temporary, pre migration user account that caused the hiccup.
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this post maybe fit your needs... they solved a similar problem
http://www.macosxhints.com/article.php?story=2007090423071517
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Hi All,
I am using the following program to connect to my organization's imap mail server..
import javax.mail.*;
import javax.mail.internet.*;
import java.util.*;
public class readm
public static void main(String args[]) throws MessagingException
Properties props =System.getProperties();
props.put("mail.imap.host","gwes.wide.corp.gwes.com " );
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Store store = session.getStore("imap");
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store.connect("gwes.wide.corp.gwes.com ", 25 , "user", "password");
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DEBUG: setDebug: JavaMail version 1.4.1
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IMAP
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Exception in thread "main" javax.mail.MessagingException: 220 gwes.wide.corp.gwes.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Sat, 6 Sep 2008 18:07:06 -0400 ;
nested exception is:
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        at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:538)
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but I have not got any solution there. Please help me to correct this code or else give me a code that you feel work with an imap mail server at all conditions , I am running this code in unix. Any help would be a great one....
Advance thanks..

Thankyou for trying to help me...
bshannon wrote:
The FAQ has debugging tips for debugging connection problems.
Did you try them? What happened?Please find in my code.. I have set debuggging(session.setDebug(true);)
I tried to telnet Here is the output
telnet gwes.wide.corp.gwes.com 25
Trying 148.86.36.29...
Connected to gwes.wide.corp.gwes.com .
Escape character is '^]'.
220 gwes.wide.corp.gwes.com Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at Thu, 4 Sep 2008 16:53:24 -0400
quit
221 2.0.0 gwes.wide.corp.gwes.com Service closing transmission channel
Connection closed by foreign host.This means the server accepts conection through port 25. is not it?
"Conection refused" usually means one of:
1. There's no IMAP server on that host.
2. The IMAP server only accepts connections on the secure port.
3. There's a firewall preventing you from connecting.So when I use the 25 port explicitly, I am not getting any conection refused exception, so I need not analyze for the solution in the lines of connection refused. am I right ?
Advance Thanks..

Mail.app doesn't hava connection with imap server when changing network.

Ive got a strange problem after upgrading OSX from 10.6.8 to 10.8.4.
I have got a xserve, with osx 10.6.8. (mail) server installed on it.
When i am in the office (LAN) mail works just fine. if iam home and wake my macbook from sleeping i see in the mail app the attention mark telling my something is wrong with the mail account.
If i open the connection doctor it say's can't connect to IMAP server. if i check my iOS devices there is nothing wrong, everything is working and i can send/recieve mail. on iOS and OSX the settings are the same with SSL enabled and password type.
When i tried to telnet the mailserver address with the IMAP or SMTP port i get a connection. so, there is no firewall blokking my connection.
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That's just to bad, will it be solved in a future release of OSX?
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Mail App Stalls with iMap Connection

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I have had problems in both 10.5 and 10.6 using the Mail app with an iMap account. Here are some of the symptoms:
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- The Activity window occasionally says "Downloading x,xxx,xxx Messages" when there is none to be downloaded. This also stalls out and never seems to finish.
- Finally, quite often Mail takes a long time to fetch and/or connect to get the messages. I know this could be due to my internet connection (or the email server speed), but I can't help but wonder if it is tied in with the issues mentioned above.
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Mail crashes when connecting to IMAP accounts

Hi all,
I have mail set up to check 5 different accounts. One is a POP account and 4 are IMAP accounts (2 gmail, 2 other mail providers).
Initially I had no problems at all with this setup. Mail had mirrored all 4 IMAP accounts and was downloading new messages without a problem. One day, however, something went awry and every time I took one of my Gmail accounts online, Mail would crash. I figured I'd leave that account offline and keep checking that gmail account the regular way.
This worked for a while. More recently though Mail has started crashing when any of my IMAP accounts are taken online. If I leave the 4 IMAP accounts offline and only the POP account online, it does not crash.
Here is what I've tried so far:
Repair permissions/disk.
Erase and Install Tiger (up to 10.4.11)
Moving .mbox files to the desktop and letting mail download the inboxes again (not ideal, the largest inbox is 800MB and a gmail one)
Removing the accounts and starting from scratch.
Nothing seemed to change a thing, Mail now crashes on startup if the IMAP accounts are online (if I take that Mailbox offline, Mail works fine).
I checked the crash reports (which I have been reporting to Apple like crazy, not that they seem to have noticed), and it always seems to be Thread 0 that crashes. Here are the last two crashed Thread 0s:
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a594c7 objc_msgSend + 23
1 com.apple.Foundation 0x9281042f __NSFireMainThreadPerform + 434
2 com.apple.CoreFoundation 0x90860375 __CFRunLoopPerformPerform + 82
3 com.apple.CoreFoundation 0x9082cf32 CFRunLoopRunSpecific + 1213
4 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
5 com.apple.HIToolbox 0x92def878 RunCurrentEventLoopInMode + 285
6 com.apple.HIToolbox 0x92deeeb9 ReceiveNextEventCommon + 184
7 com.apple.HIToolbox 0x92deedd9 BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x93275485 _DPSNextEvent + 572
9 com.apple.AppKit 0x93275076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
10 com.apple.AppKit 0x93364a80 -[NSButtonCell performClick:] + 851
11 com.apple.AppKit 0x93362dbc -[NSApplication sendAction:to:from:] + 107
12 com.apple.AppKit 0x93410d0f -[NSMenu performActionForItemAtIndex:] + 455
13 com.apple.AppKit 0x93410a51 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 103
14 com.apple.AppKit 0x934106a8 -[NSMenu performKeyEquivalent:] + 766
15 com.apple.AppKit 0x934100ca -[NSApplication _handleKeyEquivalent:] + 254
16 com.apple.AppKit 0x93343dbb -[NSApplication sendEvent:] + 3542
17 com.apple.mail 0x00038d0e 0x1000 + 228622
18 com.apple.AppKit 0x9326ee1e -[NSApplication run] + 547
19 com.apple.AppKit 0x93262d4f NSApplicationMain + 573
20 com.apple.mail 0x00094df2 0x1000 + 605682
21 com.apple.mail 0x00094d19 0x1000 + 605465
and
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a594c7 objc_msgSend + 23
1 com.apple.Foundation 0x9281042f __NSFireMainThreadPerform + 434
2 com.apple.CoreFoundation 0x90860375 __CFRunLoopPerformPerform + 82
3 com.apple.CoreFoundation 0x9082cf32 CFRunLoopRunSpecific + 1213
4 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
5 com.apple.HIToolbox 0x92def878 RunCurrentEventLoopInMode + 285
6 com.apple.HIToolbox 0x92deeeb9 ReceiveNextEventCommon + 184
7 com.apple.HIToolbox 0x92deedd9 BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x93275485 _DPSNextEvent + 572
9 com.apple.AppKit 0x93275076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
10 com.apple.AppKit 0x93364a80 -[NSButtonCell performClick:] + 851
11 com.apple.AppKit 0x93362dbc -[NSApplication sendAction:to:from:] + 107
12 com.apple.AppKit 0x93410d0f -[NSMenu performActionForItemAtIndex:] + 455
13 com.apple.AppKit 0x93410a51 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 103
14 com.apple.AppKit 0x934106a8 -[NSMenu performKeyEquivalent:] + 766
15 com.apple.AppKit 0x934100ca -[NSApplication _handleKeyEquivalent:] + 254
16 com.apple.AppKit 0x93343dbb -[NSApplication sendEvent:] + 3542
17 com.apple.mail 0x00038d0e 0x1000 + 228622
18 com.apple.AppKit 0x9326ee1e -[NSApplication run] + 547
19 com.apple.AppKit 0x93262d4f NSApplicationMain + 573
20 com.apple.mail 0x00094df2 0x1000 + 605682
21 com.apple.mail 0x00094d19 0x1000 + 605465
Any help would be greatly appreciated

Have no idea whether this will help or if it's even what resolved my same recent imap problems that involved primarily *GMAIL imaps*, but it seems to be helping.
First, make sure all imap accounts are dragged up to the very top of the inbox/accounts list: *imaps above pops*
(Any IMAP accounts that have multiple folders should be at the top of the imaps).
Second, go into Mail > preference > accounts > [ each imap account ] > Advanced Tab
Above the box for the Port is *_IMAP Path Prefix_:* Type in INBOX
(reminder: If it's gmail, make sure your port is 993 and Use SSL is checked.)
Hope this helps. so far this is what seems to have helped w/mine (i have other problems such as zero results in my smart mailboxes--they no longer work).
I also have a different imap account not google/gmail and I don't use INBOX in the path prefix on that one and it has always worked just fine; the problems started with gmail imaps.
i'll be interested to know if it helps anyone else.
(Note: I manually synchronize the gmail IMAP accounts because having the auto synch box checked also seems to cause problems but your experience may vary)
cheers!
now if anyone can tell me why after all these years apple has not fixed the lookupd / dns / network bugs that result in this (among other similar failures)
Message was edited by: MacMacster

Mail wont connect to IMAP

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