Mail wont start - can i reset all settings
I haven't used mail on my leopard until now, been using entourage. Now I want to switch. I have used mail since OSX came out until quite recently so I am familiar with it.
Its all set up correctly but on 'get mail' the progress window shows it is 'gathering children' and thats all I get - no progress and a force quit is required.
Can I get back to vanilla and start all over? How can I get a clean start again on Mail?
Nick,
Exit Mail and remove/or Move the folder ~/Library/Mail and Mails plist's to your desktop or trash. The plist's are located in ~/Library/Preferences I believe there is a com.apple.mail.plist and possibly if you have downloads associated with your mail, I don't so I don't know the exact name but my guess is com.apple.mail.download.plist. Please note the ~ = Your Home directory.
Then open Mail it will be like you never ran it before. Oh and You can go ahead and delete the plist's the Files in the Mail folder are your old emails if you have any that have been downloaded.
Hope that helps,
Weston
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Thank you for visiting Apple Support Communities.
I would need a little more information regarding this issue to better assist you. However, here is an article that will walk you through some troubleshooting steps that may help with this issue.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
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