Mail works on WLAN but not on 3G or Edge

Hello,
I am having a interesting problem with my iphone. My emails will not send i get a "failed to connect to SMTP" server or similiar error message, however, when i walk into my house, my emails are sent over my wlan. I can receive emails and i know my account settings are ok otherwise it wouldn't work over the Wlan, just not over my 3G connection which is what I really need to work, when I am at home I can use my macbook pro to send emails!
Help....!!

Is this email account provided by your internet service provider at home?
Most internet service providers block the use of SMTP servers that are outside of the ISP's network or not provided by the ISP unless the SMTP server is authenticated. When connected to the internet via the carrier's cell phone network is no different in this regard. These restrictions are in place as part of an overall effort to prevent spam emanating from the ISP's domain.
Most ISPs do not provide an authenticated SMTP server for the email account they include with monthly internet access.
If this email account is provided by your internet service provider, this is why you are able to send messages when connected to your wireless network at home since you are connected to your internet service provider's network when doing so.
If you are in the U.S., Apple includes AT&T's SMTP server on the iPhone for sending email with an account that does not have an authenticated SMTP server when connected to the internet via AT&T's cellular network.
Go to Settings > Mail, Contacts, Calendars.
Select the account.
Under the Outgoing Mail Server section, select the SMTP server selected to be used with your account.
Below the Primary Server section, there is an Other SMTP Servers section. If you are in the U.S., AT&T's SMTP server is available and probably turned off. Select the server and turn it on.
Below the Other SMTP Servers section, the following is provided when an additional SMTP server available is turned on:
If mail is unsuccessful using the primary server, it will try the other SMTP servers in succession.
This will take longer than usual since the primary SMTP server won't work when connected to the internet via AT&T's network. After sending is unsuccessful using the primary SMTP server, the 2nd SMTP server turned on will be used.
If this works, you can try using AT&T's SMTP server to send messages when connected to the internet via your ISP at home, but the same will likely apply in reverse. AT&T's SMTP server is not authenticated so your ISP at home will likely prevent you from being able to use this SMTP server when connected to the internet via their network.
I access two email accounts with my iPhone, and both have an authenticated SMTP server. I never have problems sending with either account regardless the ISP being used for my internet connection - via my wireless network at home, various wi-fi networks I have access to and frequent on occasion with different internet service providers, or when connected via AT&T's cellular network.

Similar Messages

  • IPhone4 - Exchange Mail works on WiFi but not Cellular Network

    I am not getting much help from my network admin so I am asking you guys. My mail works beautifully while connected to my corporate network via wifi. When I try to connect via the cellular netweork I get the "connection to the server failed" message. I think we are running exchange server 2003 and a cisco router/firewall. Any ideas that I can pass on to our IT admin?
    Thanks!

    CJ,
    I fixed my issue and it was my fault. My Exchange account on the iPhone 4 works just fine over the cellular network now. My company uses IMAP for email and I had set up the IMAP account first on the iPhone because of VPN protocols set up by IT so I thought I needed to. Remember no support from my IT department for non Microsoft products...
    I then set up the Exchange account for company email using my co-workers settings. The Exchange account was confusing the outgoing server from the IMAP account and would give me the "connection to server failed" message whenever I tried to use the company email over the cellular network.
    I deleted both the IMAP account and the Exchange account and then set up only the Exchange account and it works perfectly now. With the IMAP account gone, the Exchange doesn't have that server getting in the way and works as it should.
    You probably didn't make the same mistake I did, but thought I'd share my experience, just in case.
    Message was edited by: KennyA

  • Junk Mail working on Mac but not iPhone

    Hi,
    Using Mail on Yosemite, I keep getting annoying spam which I add to my Junk mail rules. It automatically goes to junk on my Mac but always goes to my Inbox on Mail on my iPhone.
    Any reason why? It's quite annoying!

    OK. Since this started happening after installing the Mac OS X 10.4.7 Update, let's make sure that the update is installed properly before proceeding any further.
    Verify/repair your disk first (not just permissions), as described here:
    The Repair functions of Disk Utility: what's it all about?
    After having fixed all filesystem issues, if any, reinstall the update using the Combo installer:
    Mac OS X 10.4.7 Combo Update for PPC
    Mac OS X 10.4.7 Combo Update for Intel
    Take a look at the following articles for guidelines on how to properly install system updates:
    Troubleshooting installation and software updates
    Installing software updates
    Basically, you should verify/repair the startup disk before installing the update, and no applications should be running while installing it.

  • Dropbox attachment sync with yahoo mail works in Chrome but not firefox.

    In the beginning on April 2013, Yahoo mail added the feature of attaching a files straight from dropbox. This feature works fine when I select it in Google Chrome. When I select the option in Firefox it opens up the little window and has the loading wheel. It just stays at that stage forever. Where as in Chrome the dropbox window opens in 2 seconds. Is there as setting I need to change or and add on that I need to get? What's the problem?

    hello, does it wkor when you launch firefox in safe mode for testing purposes once?
    [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

  • My yahoo mail works on safari but not firefox

    tonight i still can receive yahoo mail but the top line is gray so i can't send mail, i can't delete mail with the top trash can, i cannot edit or add a new contact. please advise. apple laptop, all up to date

    Please update to the most recent version of Firefox:
    *[[Update Firefox to the latest version]]

  • How do I delete an e.mail on my 5s that has a mime attachment,the e.mail can be read but not deleted.

    How do I delete an e.mail  on my 5s iphone that has a mime attachement? the e.mail can be read but not deleted. A message comes up saying that it cannot be moved! The e.mail was sent to me and I forwarded it. The e.mail is not in any other folder in the phone or on my mac. But it might be in my backup to the mac via itunes.

    This is for your protection, its not supposed to be easy.
    You should be keeping a record of all your passwords, security answers, etc.
    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • How to send active links in email from firefox. Works in IE but not Firefox... Is there a setting to change?

    how to send active links in email from firefox. Works in IE but not Firefox... Is there a setting to change?
    == This happened ==
    Every time Firefox opened
    == Always

    Check with your web mail service provider for help with that issue.

  • Custom F4 help in a BSP application working in Mozilla but not in IE

    Hi,
    I have created a custom F4 help in a BSP application.
    It is working in Mozilla but not in IE. I tried enabling javascript as well but still it is not working.
    Can someone please suggest a possible solution for this?

    Hi,
    See simmilar discussion in thread /thread/1883519 [original link is broken]
    I think this may be helpful for you.
    Thanks,
    Chandra

  • Why does the counter work in MAX, but not Labview?

    Please help, I have been away from Labview for over 3 months, and I am quite rusty....
    Last year, I successfully configured NI9401 to measure period (seconds) by counting the rising edges of my sensor signal.  Since then, I have aquired a new PC, and loaded all my software into it, including the Labview VI's that successfully worked on the old computer.
    I can see the digital signal using MAX and the test panel for the NI9401, so, I know my wiring and my TTL signal is OK, but, when I try to run the attached VI, nothing happens except the error below..  How do I tell this VI to look for the signal on MOD3/CTR0 and channel 14?
    Thanks. I am sure it is a small adjustment...this worked fine a few months ago...not sure what is wrong now.
    Thanks,
    Dave
    Solved!
    Go to Solution.
    Attachments:
    continuously measure period buffered_singlechannel_forum_feb_23_2012.vi ‏20 KB

    OK, now.  Resolved the issue. The vi is fine, but, some shaky wires were identified...worked in MAX but not in the vi.  Now that the connections have been tightened up, it works for both.  Sorry for the inconvenience.
    Dave

  • Works on emulators but not on mobile devices

    Hello,
    My project works on emulators but not on mobile devices (no image and on Samsung it says "unsupported file").
    Please help, I don't know what to do. My configurations: MIDP 2.1, CLDC 1.1.
    Thanks in advance.
    Edited by: Vitali.pom on Oct 27, 2011 12:01 PM

    Edit: I succeeded to solve it accidentally. I did the following: Sign the jar in Netbeans, clean and build, the jar didn't work, I wiped out the .ks from the jar and clean and build again. Now it worked.
    Edited by: Vitali.pom on Oct 30, 2011 1:28 AM

  • Wifi works at home but not when away from home

    My Wifi works at home but not when away from home, what is wrong?  I thought with a phone plan I didn't need to have a wifi connection.

    You either need WiFi or Cellular (or both). If you have neither, you can't connect to the internet.
    Most people use WiFi at home and Cellular while away from home, or connect to public WiFi networks where there are some.

  • Can't FaceTime anymore?  iPad states wifi connected and iPhone 4 states not connected?  I have wireless in my home? Not sure what happened.  Password works for iPad but not on phone?

    iPhone won't connect to wifi.  iPad is connected.  Password working on iPad but not on phone.  Can't upload software update of IOS 7.1 because phone not connecting to wifi?

    Connect iPhone to computer and open iTunes.  You will be prompted to update to iOS 7.0.  Keep your phone connected until the update is finished.

  • My apple id works on itunes but not on my ipod touch, what gives ?

    my apple id works on itunes but not on my ipod touch, what gives ?

    What are you trying to do on the iPod?
    Have you went to Settings>Store and sign out and then sign back in?

  • Album Art works for most, but not all

    I was reading previous forums on the subject, but no clear answer was given..
    The album art shows up fine in itunes and my library and works for most of my music on my ipod, but how come some album's art does appear? I have it set manually and select 'Get Info' then 'Artwork' and add it from there, then drag in the finished product to my ipod. I've been doing that and it works fine for most of the albums, but every so often, the album art will not appear on my ipod. Am I doing something wrong? I take them all from the same source (amazon.com) but it makes no sense to me how some randomly don't appear.
    I tried deleting the artwork and re-adding it, but nothing happened again. If you could answer why it works for most but not all or how I can get the album art to appear for the ones it will not by re-doing something, it would be appreciated. thanks.

    I encountered the same problem in the beginning. When I compared the size of the original images, the working ones seemed to be smaller in general, so I reduced the size of all covers I intended to upload on the pod to 300x300 pixels.
    This seemed to work - for 2 days. I bought the pod on friday, had pictures on sunday, but on Monday (after the first time the pod was fully discharged) none were left left.
    So I ended searching this forum for related problems...
    And decided to join my problem to this entry.

  • Medical app from Intuit works in IE, but not Firefox.

    Encrypted medical app works in new IE, but not Firefox. Everything works down to the end, and click on "continue" and nothing happens. A tech and I have spent hours on this. Did not work on FF5 or 6. Did not work on old IE, but did on fresh new version with no data files copied in.

    If it works in IE but not FF, then it has nothing to do with the mp3s. More likely it's because of the HTML on the page.
    To start, page is missing DOCTYPE declaration... a MAJOR problem. The DOCTYPE declares which set of rules the browser will use to display the page. Without it, different browsers go crazy or do not work at all.
    http://www.w3schools.com/tags/tag_DOCTYPE.asp
    Validate the html code here:
    http://validator.w3.org/
    You will have to fix all the errors if you want this to work in all browsers.
    Best wishes,
    Adninjastrator

Maybe you are looking for

  • Sending metaData with netStream.send is not working

    I'm trying to send metaData from client to FMS server when recording Webcam video and have implemented sending of metaData as stated on Adobe's help page at: http://help.adobe.com/en_US/FlashMediaServer/3.5_Deving/WS5b3ccc516d4fbf351e63e3d11a0773d5 6

  • Can I download firefox for windows with my phone

    I lost all of my web browsers that were on my laptop. I would like to know if I could download firefox using my phone, then using my microsd card to load the app into my computer. Have already reset laptop using system restore, but my browser doesn't

  • List Implementation

    I have an application in which different kinds of messages are sent to the User..i.e. I have a base abstract MESSAGE class , with certain attributes and abstract methods. Now I have sub classes : MESSAGE1 , MESSAGE2 ...so on, with each class having d

  • Strange behavior with pageRange property (specifying ranges)

    Hello everyone, I'm trying to export two PDFs from one INDD in script. I want the first to include the first two pages and the second to include pages 3 through the last. When specifying a page range like this: app.pdfExportPreferences.pageRange = '3

  • How to install Oracle Policy Automation in Oracle Application Server?

    We are planning to use OPA with Oracle Ebusiness Suite Release 12.1. We are running Oracle Application Server 11g. We want to deploy the Oracle Policy Automation components in same application server as Oracle Ebusiness Suite. (a) How to install Orac