Mailbox effect between shared and quicktime video output

Here are some screenshots from a movie I'm making. You'll see the kid doing the limbo in the clip at the centre of the top image is mailboxed with black top and bottom. I've added some type to the frame (lower portion of bottom screenshot) and it looks like it'll fall outside the image, but when I export the movie as a medium shared video, it turns out fine (upper part of bottom screenshot). Make sense? I can't figure out why this is happening and where the edges of my frame are. The problem gets serious if I export to Qucktime because the mailbox effect shows while it doesn't show in the medium shared video output.
Any advice appreciated.

Hi this worked for me... After you've changed the stuff within the browser close it out completely, Open the actual QuickTime on your PC edit-preferences then you will see both player and QuickTime separately. You need to uncheck automatically start play in both preferences, in the second one it has a browser tab when you click that the default is set checked for automatically play in browser uncheck that go through each tab in both preferences and make sure autoplay is not enabled anywhere, Good luck Rhondar35

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Sorry,
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We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place. Click HERE to participate
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Mailbox effect between shared and quicktime video output

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