Mailbox purges and restores when checking

When checking mail against exchange 2007, the mailbox will erase itself and then begin the painfully slow process of redownloading all mail from the server. This has only recently begun to happen and has been working without issue since launch. Also, it is only happening with this one user and we have many against our exchange server that do not experience this. Important to note that they have all been upgraded to 2.1
Thanks!

I suggest this one user delete and recreate the account on their iPhone.

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