Mailbox Quota Wrong

Hello,
I keep getting a message saying that I've exceeded my mailbox quota. When Get Info on the IMAP mailbox, it reports:
Currently Used 20.8 MB
Capcity 15.0 MB
Then it lists:
Inbox: 10.3 MB
Sent: 110 KB
Personal Folder: 37.2 KB
Junk: 0
Trash: 0
Just looking at the folder list I don't see the total anywhere near 20.8MB.
When I actually add up the sizes of all messages in my Inbox, it totals around 146 KB (not MB).
So I'm confused. Anyone have any clue what's going on?
Thanks
Tony.

Hello Tony.
You may try using another mail client, such as Thunderbird, and see what happens there.

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Percentage free in mailbox quotas are wrong

Mostly a cosmetic issue, but kind of worrying.
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This doesn't bother me too much, because the actual values are there as well. The only issue might be whether users are getting their warning messages in time to actually do anything about it.
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I have a similar problem, in Server Admin, under Mail > Maintenance > Accounts.
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Here is how send/receive quotas impact things:
Quota Handling for Outside Caller Messages
By default, if an outside caller attempts to send a message to a user whose send/receive quota has been exceeded, Cisco Unity Connection allows the caller to record a message for the recipient. This can be changed by checking the Full Mailbox Check for Outside Caller Messages check box on the System Settings > Advanced > Conversation page.
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Quota Handling for User-to-User Messages
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If a user attempts to send a message to another user whose mailbox has exceeded the send/receive quota, or if the quota is exceeded in the act of delivering the message, Connection sends a nondelivery receipt to the message sender.
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HTH,
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Best Practices for Setting up MailBox Quotas in Unity Connection.

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D. Tran,
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Please rate helpful posts!

Mailbox quota on Cisco unity, quick question

Hello guys,
I was facing a probleme with an unity connection cluster. I had a message which tell something like that
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I changed the mailbox quota for my users from 15 to 40MBytes and all is right now.
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I would consider implementing a aging policy. You could notify users via email before aging out messages.
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http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1050845

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Hi,
Is it possible to allow mail to continue coming to
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Hi
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Is this in Exchange 2013 or 2010? I ask because in Exchange 2010 you can use "StorageLimitStatus" when you run Get-MailboxStatistics, but in Exchange 2013 the information store doesn't cache the limits.
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Exchange 2013 SP1, Win2012-based AD.
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HR wrote:
I keep getting this message even though Ihave deleted all my e-mails. people also get this message below when they send me an e-mail:
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Hi,
Please check the following link
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1069399
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