Mailbox store prohibit send and receive limits not working

Hi,
Exchange 2010 SP3
Database management Quota is:
issue warning at 1800 MB checked
prohibit send at 2048 MB checked
prohibit Send and Receive Unchecked and there is nothing in there.
Warning message interval (Run Daily at 1:00 AM)
Users:
Use Mailbox Database Defaults is checked
What is happening:
The mailbox for individual users are exceeding their send quota and they can still send emails outbound and within the organization. They do not get a bounce back email message at all.
Help
Alexis

Hi
For one of the users that have exceeded their quota can you run this command:
Get-MailboxStatistics username | select displayname,storagelimitstatus,totalitemsize
Reply with the result.
Steve

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