Mailboxes missing

I'm using OS X 10.7.5 Lion on a a MacBook from 2009. Everything was fine until just today.
In Mail, all my custom mailboxes, where I have sorted and saved emails, have disappeared, and I can't seem to find them.
I have been using Time Machine to back up to an external hard drive.
Any advice as to how I can restorew all my old mailboxes--AND see all the old, important emails I had stored in them?
Thanks fior your help.

Solved my problem.
In the sidebar, there are various main headings in gray. If I hover the cursor over those headings, I see the words "show" or "hide."
I went to the heading "ON MY MAC," hovered the cursor over it, clicked on "show." Voilà! All my mailboxes, which hold archived emails sorted by topic, are now displayed!
Now the question is: Why is there no reference to this in any of the help documents anywhere?

Similar Messages

Show in Mailbox missing from Smart Folders?

If I create a search, either in Mail.app or via Spotlight, I get the "Show in Mailbox" hyperlink in the message viewer.
If I then save this search as a Smart Folder and then view the same messages from within the Smart Folder, I no longer get the "Show in Mailbox" hyperlink.
Irritating, as it would be very useful for viewing, say, flagged messages from a mailing list in context.
Mail.app 3.5
Bug, feature, I'm missing something obvious?
Best wishes,
Christopher

Hi Christopher,
Did you find out how to enable the "Show in Mailbox" hyperlink in the message viewer from within the Smart Folder? I also would find this feature really useful.
Mail version is 3.5 (930.3).
Thanks!
Gaston

Import Mailbox Missing Some Messages

Hi,
I am trying to move my local mailboxes in Mail from a Macbook Pro with OSX 10.5 to a Macbook Pro with OSX 10.7. I backed up each mailbox on the old computer using Mailbox > Archive Mailbox within Mail. I then copied those files from the old computer to the new computer. On the new computer, I imported each mailbox using File > Import Mailboxes within Mail.
Unfortunately, several of the mailboxes on the new computer don't have all of the original messages. For example, one mailbox that has about 2000 messages on the old computer now has only about 1500 messages on the new computer.
Can anyone tell me why this happening and how to fix it?
Thanks for any help!

Thanks! This helped, but not fully.
On the old computer, I rebuilt each of the mailboxes that hadn't imported correctly. I then archived those mailboxes, copied to the new computer, and imported in Mail. More of the missing messages are now there, but not all.
For example, one mailbox had 5481 messages on the old computer. When I first moved it to the new computer, it only had 1693 messages. Once I went back and rebuilt, then archived, copied, and imported again, it now has 4129 messages on the new computer. But there are still about 1300 messages missing.
I also tried rebuilding the mailboxes once they had been imported on the new computer, but that didn't change anything.
Is there another use of Rebuild that I'm missing?

Smart Mailboxes missing

I recoverd my MBPro after a disc crash from Time Machine, but I am missing all Smart Mailboxes in Mail. I tried to coppy the following files from the backup to the new disk, but this did not help. Can somebody help me?
FlagMailboxes.plist
SmartMailboxes.plist
SmartMailboxesLocalProperties.plist
SyncedSmartMailboxes.plist
VersionedSmartMailboxes.plist
Thank you.
Radoslav

I recoverd my MBPro after a disc crash from Time Machine, but I am missing all Smart Mailboxes in Mail. I tried to coppy the following files from the backup to the new disk, but this did not help. Can somebody help me?
FlagMailboxes.plist
SmartMailboxes.plist
SmartMailboxesLocalProperties.plist
SyncedSmartMailboxes.plist
VersionedSmartMailboxes.plist
Thank you.
Radoslav

Mailboxes missing on my iPad

I hate that you made me type this again. You should KNOW my devices by my Apple ID right?
Myinboxes are missing on my iPad. They were there 3 days ago. They are on my phone and my Mac. This is hampering my productivity.

You aren't talking to Apple here. This is a user to user technical help forum hosted by Apple. We don't know anything about you or your devices.
Simply add the maill accounts back to your iPad.

"Office 365 Mailbox" missing for users that are member of Ricipent Management role

Hi,
I have a hybrid setup with Office 365 and one exchange 2013 standard server on-premises.
I currently have an issue with that I have a button after pressing the + under recipient to create a Office 365 mailbox from the ECP, but users that are members of the Recipient Management role don't have that button visible.
What extra permissions are required to be able to create an Office 365 mailbox from the on-premises Exchange?

Hi SeidKrv,
Thanks for your update.
Following article introuduces the permissions that need to assigned before running "New-Mailbox" command.
Please focus on "Recipient Provisioning Permissions" session.
Recipients Permissions
http://technet.microsoft.com/en-us/library/dd638132(v=exchg.150).aspx
Based on the article, it seems both Recipient Management role and Organization Management role are required.
More detailed information on both management role as below:
1. Administrators who are members of the Recipient Management role group have administrative access to
create or modify Exchange 2013 recipients within the Exchange 2013 organization.
2. Administrators that are members of the Organization Management role group have administrative access to the entire Exchange 2013 organization and
can perform almost any task against any Exchange 2013 object, with some exceptions. By default, members of this role group can't perform mailbox searches and management of unscoped top-level management
roles.
Thanks
Mavis Huang
TechNet Community Support

Public Folder Mailbox- Missing Primary Hierarchy Exchange 2013

Hi guys,
I was attempting to create a Public Folder using the Exchange Admin Center but when i tried it came up with the error "Couldn't find the public folder mailbox."
When I went back to check on the Public Folder Mailbox that I had created I noticed that there was no Primary Hierarchy even though Secondary Hierarchy where visible.
Is it Possible to recreate the Primary or change one of the existing Secondaries.
Thanks
A K richardson

Hello,
Is there any update?
Cara Chen
TechNet Community Support

"search mailbox' missing

We have two computers running OS 10.3.9, on one the area at the top where "search mailbox" appears is blank. It is Mail 1.3.11 (v622). The good Mail on the other computer is Mail 1.3.11 (v622/624). can I turn on this function, or download a new mail application, or is it part of Safari?

Are there any icons visible on your toolbar? If so, it sounds like the search box has gotten bumped off. To reinstate it, click View from the Mail menu, then Customize Toolbar.
Good luck
srb

Lion Mail search: 'All' search missing some mailboxes - anyone seen this?

Yet another Mail search issue in Lion - at least I have not seen this one documented before.
Noticed in searching Mail after move from Snow Leopard to Lion: a search on 'All' mailboxes misses items that are present in one particular (very large) mailbox, although a search on that mailbox alone finds them. Because we have two Macs, one already migrated to Lion, the other still with Snow Leopard, we can see that a search in SN finds everything whereas the Lion search does not.
But there's more: a possible explanation occurred to us: the 'missing' mailbox was titled "INBOX" (some levels down - comes from an Entourage archive). Renamed that OLD INBOX, and results started coming up (with 'All' mailboxes selected) including its contents.
However: changing the search string to different senders produced inconsistent results. Use one name, that person's incoming mail in that folder showed up with search set to 'All'. Change to another sender, still no results from that mailbox, even tho' (as ever) the messages showed up when the search was restricted to that mailbox.
All very confusing!
What's going on?
Thanks.

Seems to work here ok:

Is there a way to fix 'Sent mailbox could not be created?'

I have OS 10.8.5 and am using Mail as the mail program, since November. I have not had this problem before. I have four accounts in mail, iCloud, Gmail, Roadrunner and Earthlink. The main one i use is Gmail. Today i noticed that there was an exclaimation point next to my Gmail Sent mailbox. i opened the mailbox and it showed only one sent message that i sent earlier today. There should have been a few months of mail in the mail box, maybe 30 to 50 messages. i clicked on the exclaimation point and the message said:
The Sent mailbox could not be created on the mail server. The local "Sent Messages (Gmail) mailbox was created instead. Mail has changed your account's Mailbox Behaviors preferences to use the local "Sent Messages (Gmail)" mailbox.
i don't know what this even means. My other account mailboxes have their mail in them, only the Gmail mailnbox is not created (although it does have that one message in it). There wasn't anything different i did that would change any preferences that i know of. I see the Gmail Sent messages mailbox at the bottom of the mailbox list and the missing messages are there, but instead of listing the name of the recipient under a To: column, instead there is a From: column, and my name is all that is listed. There is no To: column. I need to know who the messages were sent to if i need to search for one later. i want the recipient to be idendified in the header, as it is in my other Sent mailboxes.
There is one thing that happened right before this occurred. I got a brand new Time Capsule and replaced my very old Airport Extreme with it. I didn't change anything. i just replaced the old base station with the new one, keeping all settings, network names and passwords the same, i just switched the hardware.
After setting up the Time Capsule, when i checked my email, i found this problem with my Gmail mailbox missing.
I found this problem raised in a few other postss on these discussion forums, but there was little or no discussion on the threads. None of them mentioned a new Time Capsule. i'm hoping someone who reads this can say what might have caused this and where the mail box is, and how to get it back.

Glenn--thanks for the reply. I think i tried your first suggestion---i highlighted the Gmail account Sent mailbox and went to the Mailbox menu, went to 'Use this mailbox for,' but all of the four options were grayed out (Sent, Junk, Trash, Drafts). i tried highlighting (or selecting) other mailboxes in the column on the left, including the ones on the server and the ones 'on this mac.' No matter which one i selected, the options were grayed out. Do you know why they would be grayed out? Am i not understanding what to do, or is there some other reason? i'm in Classic mode, in case that matters as to what's in the left column.
I have not yet tried disabling the Gmail account. i was going to, but when i went to Preferences > Accounts > Gmail, i saw and remembered that i had changed one of the settings not long ago, a week or so--where it says "Use only this server" under Outgoing Mail Server (SMTP) i had unchecked 'use only this server,' since none of the other accounts had that checked. So i rechecked it and am wondering if that would protect against what happened.
I feel nervous about disabling the account and removing it from Mail and wanted to ask you, will everything come back when i re-enable it?
Thanks

Missing mailboxes: upgraded from Mac OS 10.6.2 to 10.8.4

hi, I upgraded from Mac OS 10.6.2 to 10.8.4 and mailboxes are missing. I tried using IMPORT - it does not see those folders which i could easily see using using 10.6.2. Now, the /library/mail folder is not visible when i use FINDER.
Somebody told me if i hold the OPTION key when using the GO-TO it will see files that have been made invisible - but this does not work on my mac.
can anybody help?
many thanks
david

Holding option doesn't show invisible files.
Holding Option allows access to the Library from the Go menu in Finder.
Always back up, first.
Check to make sure the mailboxes still exist in the user/Library/Mail/V2/Mailboxes folder.
If so, you might try removing the Envelope Index from the V2/MailData folder, then start Mail. That will cause it to reindex everything.

Some of the messages in a gmail mailbox are missing. I tried to select rebuild but this option is not available (i.e. it is greyed out). Any suggestions? The mail is all there when I go into the Google Mailbox.

Some of the messages in a gmail mailbox are missing. I tried to select rebuild but this option is not available (i.e. it is greyed out). Any suggestions? The mail is all there when I go into the Google Mailbox.

I've ran the connection doctor and it's showing that the connection to the internet is fine
What about the connections to the mail servers?

Mailbox folders are missing, like priority, follow up, etc. How do I get them back?

All of my personal mailbox folders are missing like follow up, priorities, reservations, online receipts, etc. How do I get them back? I did soft reset but it did not resolve the problem. I recently updated the software but that was about a week ago. This just happened a day ago. Any help would be so appreciated.
THanks!
Lori

I think that Dominic is giving a suggestion for the mail application on a Mac computer, not an iPad.
If you had additional mailboxes on the iPad, that means that your email account is IMAP and the mailboxes should sync across devices. Are the mailboxes/folders still in existence when you log into your email account in a web browser? If they era still there, then they should sync to the iPad and yo all of your other devices.
Try closing mail completely and reset your iPad. Then see if they reappear.
In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

"The EXCH provider section is missing from the Autodiscover response." On single mailbox

We have a single mailbox with this issue, the RCA tool returns the message:
The EXCH provider section is missing from the Autodiscover response.
No other mailboxes have issues with Outlook anywhere but this one user is unable to use their mailbox from Outlook. I tried creating a fresh mailbox for this user and completely deleted the old one but this didn't seem to work. anyone have any ideas on how
I can resolve this?
This is Exchange 2010, SP1 with all update rollups applied.

This workstation's network connectivity is okay. And a test with any other user account information from the same station is successful. I've tried this from both a domain and non-domain station with the same results. But this test was from a domain machine.
Also note that our internal and external URIs are identical as the CAS server is the same for both.
Here is the full RCA output.
Testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
ExRCA is attempting to test Autodiscover for
[email protected].
Autodiscover was tested successfully.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service was tested successfully.
Test Steps
Attempting to test potential Autodiscover URL
https://research.osu.edu/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name research.osu.edu in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 140.254.87.75
Testing TCP port 443 on host research.osu.edu to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Attempting to test potential Autodiscover URL
https://autodiscover.research.osu.edu/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.research.osu.edu in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.research.osu.edu couldn't be resolved in DNS InfoDomainNonexistent.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.research.osu.edu in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.research.osu.edu couldn't be resolved in DNS InfoDomainNonexistent.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
ExRCA successfully contacted the Autodiscover service using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.research.osu.edu in DNS.
The Autodiscover SRV record was successfully retrieved from DNS.
Additional Details
The Service Location (SRV) record lookup returned host mail.research.osu.edu.
Attempting to test potential Autodiscover URL
https://mail.research.osu.edu/Autodiscover/Autodiscover.xml
Testing of the Autodiscover URL was successful.
Test Steps
Attempting to resolve the host name mail.research.osu.edu in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 131.187.90.221
Testing TCP port 443 on host mail.research.osu.edu to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
ExRCA is attempting to obtain the SSL certificate from remote server mail.research.osu.edu on port 443.
ExRCA successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mail.research.osu.edu, OU=Office of Research, O=The Ohio State University, STREET=154 W 12th Avenue, L=Columbus, S=OH, PostalCode=43210, C=US, Issuer: CN=InCommon Server CA, OU=InCommon, O=Internet2, C=US.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.research.osu.edu was found in the Certificate Subject Common name.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
ExRCA is attempting to build certificate chains for certificate CN=mail.research.osu.edu, OU=Office of Research, O=The Ohio State University, STREET=154 W 12th Avenue, L=Columbus, S=OH, PostalCode=43210, C=US.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=AddTrust External CA Root, OU=AddTrust External TTP Network, O=AddTrust AB, C=SE.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
ExRCA can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 6/23/2011 12:00:00 AM, NotAfter = 6/22/2012 11:59:59 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
ExRCA successfully retrieved Autodiscover settings by sending an Autodiscover POST.
Test Steps
ExRCA is attempting to retrieve an XML Autodiscover response from URL
https://mail.research.osu.edu/Autodiscover/Autodiscover.xml for user
[email protected].
The Autodiscover XML response was successfully retrieved.
Additional Details
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Alba, Andrea</DisplayName>
<LegacyDN>/o=Research Foundation/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Alba, Andrea</LegacyDN>
<DeploymentId>75b2e554-1712-4be1-94e6-ed12513f8395</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="Basic, Fba">https://mail.research.osu.edu/owa/</OWAUrl>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://mail.research.osu.edu/owa/</OWAUrl>
</External>
</Protocol>
</Account>
</Response>
</Autodiscover>
Autodiscover settings for Outlook Anywhere are being validated.
ExRCA wasn't able to validate Outlook Anywhere Autodiscover settings.
Additional Details
The EXCH provider section is missing from the Autodiscover response.
And then a test with a different user:
Testing RPC/HTTP connectivity.
The RPC/HTTP test completed successfully.
Test Steps
ExRCA is attempting to test Autodiscover for
[email protected].
Autodiscover was tested successfully.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service was tested successfully.
Test Steps
Attempting to test potential Autodiscover URL
https://research.osu.edu/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name research.osu.edu in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 140.254.87.75
Testing TCP port 443 on host research.osu.edu to ensure it's listening and open.
The specified port is either blocked, not listening, or not producing the expected response.
Tell me more about this issue and how to resolve it
Additional Details
A network error occurred while communicating with the remote host.
Attempting to test potential Autodiscover URL
https://autodiscover.research.osu.edu/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.research.osu.edu in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.research.osu.edu couldn't be resolved in DNS InfoDomainNonexistent.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.research.osu.edu in DNS.
The host name couldn't be resolved.
Tell me more about this issue and how to resolve it
Additional Details
Host autodiscover.research.osu.edu couldn't be resolved in DNS InfoDomainNonexistent.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
ExRCA successfully contacted the Autodiscover service using the DNS SRV redirect method.
Test Steps
Attempting to locate SRV record _autodiscover._tcp.research.osu.edu in DNS.
The Autodiscover SRV record was successfully retrieved from DNS.
Additional Details
The Service Location (SRV) record lookup returned host mail.research.osu.edu.
Attempting to test potential Autodiscover URL
https://mail.research.osu.edu/Autodiscover/Autodiscover.xml
Testing of the Autodiscover URL was successful.
Test Steps
Attempting to resolve the host name mail.research.osu.edu in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 131.187.90.221
Testing TCP port 443 on host mail.research.osu.edu to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
ExRCA is attempting to obtain the SSL certificate from remote server mail.research.osu.edu on port 443.
ExRCA successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mail.research.osu.edu, OU=Office of Research, O=The Ohio State University, STREET=154 W 12th Avenue, L=Columbus, S=OH, PostalCode=43210, C=US, Issuer: CN=InCommon Server CA, OU=InCommon, O=Internet2, C=US.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.research.osu.edu was found in the Certificate Subject Common name.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
ExRCA is attempting to build certificate chains for certificate CN=mail.research.osu.edu, OU=Office of Research, O=The Ohio State University, STREET=154 W 12th Avenue, L=Columbus, S=OH, PostalCode=43210, C=US.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=AddTrust External CA Root, OU=AddTrust External TTP Network, O=AddTrust AB, C=SE.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
ExRCA can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 6/23/2011 12:00:00 AM, NotAfter = 6/22/2012 11:59:59 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Attempting to send an Autodiscover POST request to potential Autodiscover URLs.
ExRCA successfully retrieved Autodiscover settings by sending an Autodiscover POST.
Test Steps
ExRCA is attempting to retrieve an XML Autodiscover response from URL
https://mail.research.osu.edu/Autodiscover/Autodiscover.xml for user
[email protected].
The Autodiscover XML response was successfully retrieved.
Additional Details
Autodiscover Account Settings
XML response:
<?xml version="1.0"?>
<Autodiscover xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006">
<Response xmlns="http://schemas.microsoft.com/exchange/autodiscover/outlook/responseschema/2006a">
<User>
<DisplayName>Bossley, Peter A</DisplayName>
<LegacyDN>/o=Research Foundation/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Bossley, Peter A</LegacyDN>
<DeploymentId>75b2e554-1712-4be1-94e6-ed12513f8395</DeploymentId>
</User>
<Account>
<AccountType>email</AccountType>
<Action>settings</Action>
<Protocol>
<Type>EXCH</Type>
<Server>MAIL.rf.ohio-state.edu</Server>
<ServerDN>/o=Research Foundation/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MAIL</ServerDN>
<ServerVersion>738180DA</ServerVersion>
<MdbDN>/o=Research Foundation/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Configuration/cn=Servers/cn=MAIL/cn=Microsoft Private MDB</MdbDN>
<ASUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://mail.research.osu.edu/OAB/e5ee959b-e4f0-4bd3-b254-bc2f822455f6/</OABUrl>
<UMUrl>https://mail.research.osu.edu/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<PublicFolderServer>MAIL.rf.ohio-state.edu</PublicFolderServer>
<AD>DC3.rf.ohio-state.edu</AD>
<EwsUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</EwsUrl>
<EcpUrl>https://mail.research.osu.edu/ecp/</EcpUrl>
<EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt>
<EcpUrl-ret>?p=organize/retentionpolicytags.slab&exsvurl=1</EcpUrl-ret>
<EcpUrl-sms>?p=sms/textmessaging.slab&exsvurl=1</EcpUrl-sms>
</Protocol>
<Protocol>
<Type>EXPR</Type>
<Server>mail.research.osu.edu</Server>
<ASUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</ASUrl>
<OOFUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</OOFUrl>
<OABUrl>https://mail.research.osu.edu/OAB/e5ee959b-e4f0-4bd3-b254-bc2f822455f6/</OABUrl>
<UMUrl>https://mail.research.osu.edu/EWS/UM2007Legacy.asmx</UMUrl>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<SSL>On</SSL>
<AuthPackage>Ntlm</AuthPackage>
<EwsUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</EwsUrl>
<EcpUrl>https://mail.research.osu.edu/ecp/</EcpUrl>
<EcpUrl-um>?p=customize/voicemail.aspx&exsvurl=1</EcpUrl-um>
<EcpUrl-aggr>?p=personalsettings/EmailSubscriptions.slab&exsvurl=1</EcpUrl-aggr>
<EcpUrl-mt>PersonalSettings/DeliveryReport.aspx?exsvurl=1&IsOWA=<IsOWA>&MsgID=<MsgID>&Mbx=<Mbx></EcpUrl-mt>
<EcpUrl-ret>?p=organize/retentionpolicytags.slab&exsvurl=1</EcpUrl-ret>
<EcpUrl-sms>?p=sms/textmessaging.slab&exsvurl=1</EcpUrl-sms>
</Protocol>
<Protocol>
<Type>WEB</Type>
<Port>0</Port>
<DirectoryPort>0</DirectoryPort>
<ReferralPort>0</ReferralPort>
<Internal>
<OWAUrl AuthenticationMethod="Basic, Fba">https://mail.research.osu.edu/owa/</OWAUrl>
<Protocol>
<Type>EXCH</Type>
<ASUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</ASUrl>
</Protocol>
</Internal>
<External>
<OWAUrl AuthenticationMethod="Fba">https://mail.research.osu.edu/owa/</OWAUrl>
<Protocol>
<Type>EXPR</Type>
<ASUrl>https://mail.research.osu.edu/EWS/Exchange.asmx</ASUrl>
</Protocol>
</External>
</Protocol>
</Account>
</Response>
</Autodiscover>
Autodiscover settings for Outlook Anywhere are being validated.
ExRCA validated the Outlook Anywhere Autodiscover settings.
Attempting to resolve the host name mail.research.osu.edu in DNS.
The host name resolved successfully.
Additional Details
IP addresses returned: 131.187.90.221
Testing TCP port 443 on host mail.research.osu.edu to ensure it's listening and open.
The port was opened successfully.
Testing the SSL certificate to make sure it's valid.
The certificate passed all validation requirements.
Test Steps
ExRCA is attempting to obtain the SSL certificate from remote server mail.research.osu.edu on port 443.
ExRCA successfully obtained the remote SSL certificate.
Additional Details
Remote Certificate Subject: CN=mail.research.osu.edu, OU=Office of Research, O=The Ohio State University, STREET=154 W 12th Avenue, L=Columbus, S=OH, PostalCode=43210, C=US, Issuer: CN=InCommon Server CA, OU=InCommon, O=Internet2, C=US.
Validating the certificate name.
The certificate name was validated successfully.
Additional Details
Host name mail.research.osu.edu was found in the Certificate Subject Common name.
Certificate trust is being validated.
The certificate is trusted and all certificates are present in the chain.
Test Steps
ExRCA is attempting to build certificate chains for certificate CN=mail.research.osu.edu, OU=Office of Research, O=The Ohio State University, STREET=154 W 12th Avenue, L=Columbus, S=OH, PostalCode=43210, C=US.
One or more certificate chains were constructed successfully.
Additional Details
A total of 1 chains were built. The highest quality chain ends in root certificate CN=AddTrust External CA Root, OU=AddTrust External TTP Network, O=AddTrust AB, C=SE.
Analyzing the certificate chains for compatibility problems with versions of Windows.
Potential compatibility problems were identified with some versions of Windows.
Additional Details
ExRCA can only validate the certificate chain using the Root Certificate Update functionality from Windows Update. Your certificate may not be trusted on Windows if the "Update Root Certificates" feature isn't enabled.
Testing the certificate date to confirm the certificate is valid.
Date validation passed. The certificate hasn't expired.
Additional Details
The certificate is valid. NotBefore = 6/23/2011 12:00:00 AM, NotAfter = 6/22/2012 11:59:59 PM
Checking the IIS configuration for client certificate authentication.
Client certificate authentication wasn't detected.
Additional Details
Accept/Require Client Certificates isn't configured.
Testing HTTP Authentication Methods for URL
https://mail.research.osu.edu/rpc/rpcproxy.dll.
The HTTP authentication methods are correct.
Additional Details
ExRCA found all expected authentication methods and no disallowed methods. Methods found: Negotiate, NTLM
Testing SSL mutual authentication with the RPC proxy server.
Mutual authentication was verified successfully.
Additional Details
Certificate common name mail.research.osu.edu matches msstd:mail.research.osu.edu.
Attempting to ping RPC proxy mail.research.osu.edu.
RPC Proxy was pinged successfully.
Additional Details
Completed with HTTP status 200 - OK
Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server MAIL.rf.ohio-state.edu.
The endpoint was pinged successfully.
Additional Details
RPC Status Ok (0) returned in 546 ms.
Testing the Name Service Provider Interface (NSPI) on the Exchange Mailbox server.
The NSPI interface was tested successfully.
Test Steps
Attempting to ping RPC endpoint 6004 (NSPI Proxy Interface) on server MAIL.rf.ohio-state.edu.
The endpoint was pinged successfully.
Additional Details
RPC Status Ok (0) returned in 483 ms.
Testing NSPI "Check Name" for user
[email protected] against server MAIL.rf.ohio-state.edu.
Check Name succeeded.
Additional Details
DisplayName: Bossley, Peter A, LegDN: /o=Research Foundation/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Bossley, Peter A
Testing the Referral service on the Exchange Mailbox server.
The Referral service was tested successfully.
Test Steps
Attempting to ping RPC endpoint 6002 (Referral Interface) on server MAIL.rf.ohio-state.edu.
The endpoint was pinged successfully.
Additional Details
RPC Status Ok (0) returned in 492 ms.
Attempting to perform referral for user /o=Research Foundation/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=Bossley, Peter A on server MAIL.rf.ohio-state.edu.
ExRCA successfully got the referral.
Additional Details
The server returned by the Referral service: MAIL.rf.ohio-state.edu
Testing the Exchange Information Store on the Mailbox server.
ExRCA successfully tested the Information Store.
Test Steps
Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server MAIL.rf.ohio-state.edu.
The endpoint was pinged successfully.
Additional Details
RPC Status Ok (0) returned in 15 ms.
Attempting to log on to the Exchange Information Store.
ExRCA successfully logged on to the Information Store.
Any other ideas?
thanks!

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