Mails forms in Campaign Management

Hi Experts,
I need to create a new mail for for the camapaign management.
I have created a new mail form for the campaign, using the Attributes, Address and BP NO
In Campaign creation under the Channel, Communication is selected as Email and in the Form: my mail form is displaying. When I try to execute,Error : TREX is not configured.
please let me know how to configure this mail forms in sap crm 7 in campaign mgt, or whether some steps has been missed out by me.
regards.
karthik
Edited by: Karthik J on Feb 19, 2012 12:20 PM
Edited by: Karthik J on Feb 19, 2012 12:24 PM

Hi Karthik,
In case of HV segmentation, may be you can check whether the TREX settings are maintained for the object ID : BPARTNER
Path :CRM ->Marketing->Segmentation->High Volume Segmentation ->Define RFC Destination and Settings for TREX Index
Hope this helps to resolve the error.
Regards,
Rashmi

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Hi Srinivas,
I want to give some customer attributes to make the users able to insert them when they create mail forms.
For example, I would like to proved the attributes like Current Service ticket ID, current IBSE reference etc.
I read in SAP help and created a structure in SE11. then created attribute context ZSERVICE and added the created structure to it.
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Dear Friends,
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You can also go back to the SAP help page.

Hi,
Check if below helps you (Maintain Attribute Contexts for Mail Forms)
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[http://help.sap.com/saphelp_crm60/helpdata/en/4a/35d4fa296a4064a53c929d79983362/frameset.htm]
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