Mailto: link not working from a particular website but works from others

the mailto: links on my website are not working in firefox v26.0 but other sites mailto links work perfectly well and open gmail has i would expect them to. i know the links on my site are working has i have tested them in chrome and work has expected so the issue is purely within firefox.
Can anyone give me any clues

hi
This is where things are upto:
Tried everything that has been suggested so far without success,
I therefore unistalled firefox and rebooted computer and reinstalled FF and retested the links from the top level frameset then clicking the Contact Us link in the left frame.
The mailto: links when clicked on now open a newly composed message by firstly initiating a new tab within chrome its self (mailto: set to use google chrome within Options-> Options->Applications). If I set this to be Use Gmail then the problem i was having returns.
Does anyone have any suggestions of why this is.

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