Mailto links are not working. How do I set mailto: links to open in Outlook?

mailto: links used to open in Outlook. Then they began opening Gmail, so I uninstalled the Google Toolbar. Now mailto: links do nothing when I click on them. I've tried deleting the mimeTypes.rdf as recommended by [http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions File types and download actions]. I also see that my mailto: is set to Outlook as shown by my [http://support.mozilla.com/en-US/kb/Changing%20the%20e-mail%20program%20used%20by%20Firefox#w_setting-firefoxs-mail-client Applications setting], but the links are still not working, even though they work in IE. Ideas?

''I found entries having to do with the Google Toolbar which I no longer have. I guess the entries are left even after the Toolbar is uninstalled?''
'''Will_T''', You are correct. See http://kb.mozillazine.org/Changing_the_mail_program_used_in_Firefox#Extension_issues
The [http://www.google.com/tools/firefox/toolbar/ Google Toolbar for Firefox] includes a [http://www.google.com/support/toolbar/bin/answer.py?hl=en&answer=34800 "Send with Gmail" feature] that changes the mail program used in Firefox to Gmail, regardless of what is set in Firefox options or your system default mail program. It is recommended that you do not select the "Send with Gmail" option in the Google Toolbar. Firefox already has a "Use Gmail" option available by default in the Applications listing for mailto actions. More importantly, uninstalling the Google Toolbar extension with the "Send with Gmail" feature enabled may leave you with Firefox opening nothing at all for mailto links. You can resolve this issue by resetting the Firefox user preference '''network.protocol-handler.external.mailto''' to the default "true" value in [[about:config]]. See [[Resetting preferences]] for details. <br>'''Note: the Google Toolbar is no longer supported by Google''' for Firefox 5 and up.

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Message was edited by: Margie Hansen

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