Mailto: links in Exchange emails

We utilize a system that sends emails with embedded links to either email an approval or disapproval for requests. Each of these starts with mailto: followed by the mailing address.
Prior to upgrading to 3.0 these links worked just fine. Now, with 3.0, they appear as text with no linkage as they should if they were an html page. another link in the same email that starts with http:// links just fine.
Any ideas what broke in this version and what could maybe be done to fix it? This is happening on both a 3g and 3gs with 3.0, but not on a 3g with 2.x software.

Further information...
The issue appears to only occur if the email is sent in Plain Text format. Emails originating as HTML display correctly.
Once again, though, this behavior only started occurring with v3.0. Other mail readers on other non 3.0 phones as well as Outlook properly display the link.

Similar Messages

  • Mailto: link in html email (Yahoo)

    html email - Is there a way to force the users email client to open up when clicking on a mailto: attached to an image/text in Yahoo?
    At the moment there is no response if a customer uses Yahoo.
    Ta
    Os

    html email - Is there a way to force the users email client to open up when clicking on a mailto: attached to an image/text in Yahoo?
    At the moment there is no response if a customer uses Yahoo.
    Ta
    Os

  • Thunderbird hangs when I select a mailto link in an email

    Reproducible under latest version and with extensions disabled see stacktrace attached

    0:003> |* ~* kp
    0 Id: e48.1520 Suspend: 1 Teb: 00000000`ffb9b000 Unfrozen
    Child-SP RetAddr Call Site
    00000000`00dfe618 00000000`778f2738 wow64cpu!CpupSyscallStub+0x2
    00000000`00dfe620 00000000`7791323a wow64cpu!Thunk0Arg+0x5
    00000000`00dfe6d0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`00dfe720 00007fff`4a2b533b wow64!Wow64LdrpInitialize+0x172
    00000000`00dfec60 00007fff`4a2a826a ntdll!LdrpInitializeProcess+0x157b
    00000000`00dfef80 00007fff`4a259c6a ntdll!_LdrpInitialize+0x4e5ae
    00000000`00dfeff0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    1 Id: e48.13f8 Suspend: 1 Teb: 00000000`ffb96000 Unfrozen
    Child-SP RetAddr Call Site
    00000000`011aea48 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`011aea50 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`011aeb00 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`011aeb50 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`011af090 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`011af100 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    2 Id: e48.c4 Suspend: 1 Teb: 00000000`ffb93000 Unfrozen "StartupCache"
    Child-SP RetAddr Call Site
    00000000`0297f008 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`0297f010 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`0297f0c0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`0297f110 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`0297f650 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`0297f6c0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    # 3 Id: e48.1a40 Suspend: 1 Teb: 00000000`ffa6d000 Unfrozen
    Child-SP RetAddr Call Site
    00000000`029bf698 00007fff`4a2b1ac4 ntdll!DbgBreakPoint
    00000000`029bf6a0 00007fff`4a244411 ntdll!DbgUiRemoteBreakin+0x34
    00000000`029bf6d0 00000000`00000000 ntdll!RtlUserThreadStart+0x25
    4 Id: e48.1844 Suspend: 1 Teb: 00000000`ffa6a000 Unfrozen "Gecko_IOThread"
    Child-SP RetAddr Call Site
    00000000`029fed98 00000000`778f24af wow64cpu!CpupSyscallStub+0x2
    00000000`029feda0 00000000`7791323a wow64cpu!RemoveIoCompletionFault+0x3d
    00000000`029fee50 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`029feea0 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`029ff3e0 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`029ff450 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    5 Id: e48.98 Suspend: 1 Teb: 00000000`ffa67000 Unfrozen "Link Monitor"
    Child-SP RetAddr Call Site
    00000000`06deeec8 00000000`778f2286 wow64cpu!CpupSyscallStub+0x2
    00000000`06deeed0 00000000`7791323a wow64cpu!WaitForMultipleObjects32+0x1d
    00000000`06deef80 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`06deefd0 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`06def510 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`06def580 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    6 Id: e48.19f4 Suspend: 1 Teb: 00000000`ffa64000 Unfrozen
    Child-SP RetAddr Call Site
    00000000`06f2ebc8 00000000`778f24af wow64cpu!CpupSyscallStub+0x2
    00000000`06f2ebd0 00000000`7791323a wow64cpu!RemoveIoCompletionFault+0x3d
    00000000`06f2ec80 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`06f2ecd0 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`06f2f210 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`06f2f280 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    7 Id: e48.18cc Suspend: 1 Teb: 00000000`ffa61000 Unfrozen "Socket Thread"
    Child-SP RetAddr Call Site
    00000000`0706ef18 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`0706ef20 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`0706efd0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`0706f020 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`0706f560 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`0706f5d0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    8 Id: e48.15a0 Suspend: 1 Teb: 00000000`ffa5e000 Unfrozen "JS GC Helper"
    Child-SP RetAddr Call Site
    00000000`071aefc8 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`071aefd0 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`071af080 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`071af0d0 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`071af610 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`071af680 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    9 Id: e48.1430 Suspend: 1 Teb: 00000000`ffa5b000 Unfrozen "JS Watchdog"
    Child-SP RetAddr Call Site
    00000000`071eea48 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`071eea50 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`071eeb00 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`071eeb50 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`071ef090 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`071ef100 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    10 Id: e48.20 Suspend: 1 Teb: 00000000`ffa58000 Unfrozen "Timer"
    Child-SP RetAddr Call Site
    00000000`0793ec18 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`0793ec20 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`0793ecd0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`0793ed20 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`0793f260 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`0793f2d0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    11 Id: e48.1b9c Suspend: 1 Teb: 00000000`ffa55000 Unfrozen "Hang Monitor"
    Child-SP RetAddr Call Site
    00000000`07a7f068 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`07a7f070 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`07a7f120 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`07a7f170 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`07a7f6b0 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`07a7f720 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    12 Id: e48.d50 Suspend: 1 Teb: 00000000`ffa52000 Unfrozen "Analysis Helper"
    Child-SP RetAddr Call Site
    00000000`07bbeb48 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`07bbeb50 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`07bbec00 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`07bbec50 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`07bbf190 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`07bbf200 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    13 Id: e48.1928 Suspend: 1 Teb: 00000000`ffa4f000 Unfrozen "mozStorage #1"
    Child-SP RetAddr Call Site
    00000000`08e7ece8 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`08e7ecf0 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`08e7eda0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`08e7edf0 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`08e7f330 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`08e7f3a0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    14 Id: e48.1ba0 Suspend: 1 Teb: 00000000`ffa4c000 Unfrozen
    Child-SP RetAddr Call Site
    00000000`07e3ea88 00000000`778f2286 wow64cpu!CpupSyscallStub+0x2
    00000000`07e3ea90 00000000`7791323a wow64cpu!WaitForMultipleObjects32+0x1d
    00000000`07e3eb40 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`07e3eb90 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`07e3f0d0 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`07e3f140 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    15 Id: e48.ec4 Suspend: 1 Teb: 00000000`ffa49000 Unfrozen "Cache2 I/O"
    Child-SP RetAddr Call Site
    00000000`0807ed18 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`0807ed20 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`0807edd0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`0807ee20 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`0807f360 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`0807f3d0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    16 Id: e48.700 Suspend: 1 Teb: 00000000`ffa46000 Unfrozen "HTML5 Parser"
    Child-SP RetAddr Call Site
    00000000`084feb08 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`084feb10 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`084febc0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`084fec10 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`084ff150 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`084ff1c0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    17 Id: e48.1a44 Suspend: 1 Teb: 00000000`ffa43000 Unfrozen "Cert Verify"
    Child-SP RetAddr Call Site
    00000000`0ed3eaf8 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`0ed3eb00 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`0ed3ebb0 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`0ed3ec00 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`0ed3f140 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`0ed3f1b0 00000000`00000000 ntdll!LdrInitializeThunk+0xe
    18 Id: e48.1b80 Suspend: 1 Teb: 00000000`ffa40000 Unfrozen "MediaManager"
    Child-SP RetAddr Call Site
    00000000`0cf5eb48 00000000`778f25be wow64cpu!CpupSyscallStub+0x2
    00000000`0cf5eb50 00000000`7791323a wow64cpu!Thunk0ArgReloadState+0x5
    00000000`0cf5ec00 00000000`7791317e wow64!RunCpuSimulation+0xa
    00000000`0cf5ec50 00007fff`4a259d79 wow64!Wow64LdrpInitialize+0x172
    00000000`0cf5f190 00007fff`4a259c6a ntdll!_LdrpInitialize+0xbd
    00000000`0cf5f200 00000000`00000000 ntdll!LdrInitializeThunk+0xe

  • Apply mailto: link in accordion content tab

    I would like to create a special "mailto:" link in the email
    section of the accordion on the page listed below.
    I want it to mail to the email address listed in the XML data
    record AS WELL AS to a second address. (I don't want the second
    address displayed in the content panel)
    I'm new at this but I've gotten pretty good at just copying
    and pasting code into my files, so long as I know WHICH FILE and
    WHERE to paste it. I think I need to add another line in each XML
    record and then add some kind of an "a href=" type code somewhere
    in my HTML file. I've pasted the first bit of my XML file below.
    My attempts resulted in making ALL of my content panels link
    to the content email address selected (I've since fixed it and put
    it back to normal - without any link). I would really appreciate it
    if someone could layout the specifics of what I need to do and
    where. Thank you so much.
    BTW, You might notice that I dealt with the IE li ul list
    problem (in the upper menu) by just "designing" the menu to look
    like the ugly IE version because I couldn't figure out how to make
    it look half-way decent in IE when it was designed to look nice in
    Safari and Firefox! Grrr.
    XML FILE:
    <?xml version="1.0" encoding="UTF-8"?>
    <coaches>
    <coach id="00">
    <coach_image>../competitive_dw/coaches_pics/select_a_coach.jpg</coach_image>
    <team></team>
    <fname></fname>
    <lname></lname>
    <email></email>
    <phone></phone>
    <license></license>
    <wp_since></wp_since>
    <also></also>
    <achievmts></achievmts>
    </coach>
    <coach id="01">
    <coach_image>../competitive_dw/coaches_pics/ph_cmg_soon.jpg</coach_image>
    <team>Boys Academy U09 Trainer/Director</team>
    <fname>Sam</fname>
    <lname>Koleduk</lname>
    <email>[email protected]</email>
    <phone>727-389-7850</phone>
    <license></license>
    <wp_since>2008</wp_since>
    <also></also>
    <achievmts></achievmts>
    </coach>
    <coach id="02">
    <coach_image>../competitive_dw/coaches_pics/ph_cmg_soon.jpg</coach_image>
    <team>Boys Academy U09</team>
    <fname>Ron</fname>
    <lname>Moon</lname>
    <email>[email protected]</email>
    <phone>727-505-1607</phone>
    <license>NSCAA Advanced Regional</license>
    <wp_since>1990 when we were called "Spirit" and again
    in 2008</wp_since>
    <also></also>
    <achievmts>Played in college at St. Leo from 1992-94.
    Captain-National Champion AAU 1987 Pasco Blast</achievmts>
    </coach>
    THE HTML PAGE:
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    Mrs. Dollywobbler,
    THANK YOU! It took me a LOT of tries and variations but I did
    it, thanks to your model. It's interesting to note that with all of
    these experts in this forum answering VERY complex questions, it
    was only another newbie that took the time to help me. Again, thank
    you!
    Now, I'd like to find out how to make it send an email to one
    recipient and also send to a BLIND COPY recipient. I'll work on it.
    Here's the code I ended up using in case someone else needs
    it.
    IN THE XML FILE:
    <coach id="01">
    <coach_image>../competitive_dw/coaches_pics/ph_cmg_soon.jpg</coach_image>
    <team>Boys Academy U09 Trainer/Director</team>
    <fname>Sam</fname>
    <lname>Koleduk</lname>
    <email><![CDATA[<a
    href="mailto:[email protected],[email protected]">[email protected]</a >]]></email>
    <phone>727-389-7850</phone>
    <license></license>
    <wp_since>2008</wp_since>
    <also></also>
    <achievmts></achievmts>
    </coach>
    IN THE HTML FILE: (including the code around the part I
    added...so you can see where it goes in the file)
    <script type="text/javascript">
    <!--
    var ds1 = new Spry.Data.XMLDataSet("coach_data_set.xml",
    "coaches/coach",{sortOnLoad:"team",sortOrderOnLoad:"ascending",distinctOnLoad:true});
    ds1.setColumnType("email", "html")
    //-->
    </script>
    <link href="../SpryAssets/SpryAccordion.css"
    rel="stylesheet" type="text/css" />
    <style type="text/css">
    <!--
    .style1 {color: #CC0000}

  • Firefox and Thunderbird do not communicate anymore : I can't open links from TB emails ( a href... ) and can't send mail from FF pages (mailto)

    Hi there,
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    Second case :
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    Third case :
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    As in the second case, if TB is closed when i click on the mailto, TB opens properly and send the email.
    If Internet Explorer is set as my default browser, it works fine for "Thunderbird -> link -> IE" but the "IE-> mailto -> TB" still doesn't work.
    I already looked up for some answers on google but can't find something which works.
    Thank you in advance for your answers.
    Vincent

    Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
    Always make sure to start at least the default profile without the -no-remote command line switch.
    If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.
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  • How do I get "mailto:" links to work with my web based email?

    I use the web based email from godaddy.com called workspace. I can't get the mailto: links to work with firefox. I did find a code that makes the correct compose window to open up but it doesn't input the email address.
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    Welcome to the Apple Community.
    Try adjusting the dolby digital setting.

  • Bug in editing email addresses - Mailto: link doesn't update

    Numbers has a bug in the way email addresses work when they are edited. When entering an email address, it automatically is recognized as an email address and is made blue with a mailto: link when you hover over it. But when you edit the address, the text is changed but the _old link_ stays.
    Try this:
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    2) Triple click to the right of the text (so you don't activate the link). This selects the whole text. Type a new address [email protected] and hit enter. The new text shows up blue.
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    1) same as 1) above.
    2) double click on the cell to make the cursor appear in the cell. Using the arrow keys, edit the email to [email protected] and hit enter.
    3) Hover. The link is not updated!
    Or like this:
    1) same
    2) using the arrow keys, come to the cell. Click once to make the cursor appear. Edit. Hit enter.
    3) same problem!
    Here's the only way that seems to work:
    2) using arrow keys, come to the cell, do NOT CLICK. Start typing - this will replace the entire contents of the cell.
    3) hover now shows the correct link.
    So editing an email address in Numbers does not update the link. You have to completely replace the email address.
    I discovered this while trying to figure out why people whose addresses had been updated were not receiving email, and happened to hover, and saw the old address in the mailto: link.
    I am now going through all my email lists, hovering to see if the link is what it's supposed to be, and correcting the ones that are wrong. If you have updated email addresses in Numbers, you will no doubt need to do this as well.
    I sent Apple feedback, and also called them. They are able to reproduce the bug and escalated it. Does anyone else have this issue with email addresses in Numbers?
    If so, please send feedback to Apple at
    http://www.apple.com/feedback/numbers.html
    and let them know.

    Terrell,
    I understand your feelings. Until we're familiar with a process, and especially if the process isn't well enough documented, it may seem to be poorly thought out (designed) or even improperly executed. It's been my experience through about four and a half years of Applecare support that after you've been watching this forum for six months or so you know more about iWork than 90% of the first responders at Apple Support. The bottom line is that if you're passionate in making your case about something that you are having trouble with, it's pretty easy to convince them that something is broken when it may be just fine. The worst several months of my computer life experience came after that support crew led me through an ill-advised and improperly executed OS reinstall, for no good reason. But I digress.
    So how do you want the Hyperlink insertion/editing process to work? The current process is as follows:
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    Regards,
    Jerry
    Message was edited by: Jerrold Green1

  • FF10 Mailto links to gmail no longer populate email address, subject, or body.

    I click a mailto link and this same link (craigslist links) has always populated email address, subject, and body. Now it does not do any of that. Anyone know what the problem might be?

    thanks for checking! after numerous tests, i've realized that it must be because i have gmail set as my default email client. so... although gmail recognizes html text links, flash not so much. at least i can stop driving myself crazy with the flash file!

  • How do I change email client when clicking mailto links?

    I have reformatted my computer about 1 month ago. Everything almost as I had it before. Just 1 thing that is bugging me.
    '''My email client is IncrediMail'''. When clicking mailto links in Internet Explorer, my IncrediMail opens as it should do, but in Firefox (which is my preferred default web browser) it opens another tab, wanting me to sign in to GMail to compose my mail.
    I do have GMail accounts, '''BUT''' I want Firefox to open up my IncrediMail to compose my emails, just like it did before my reformat.
    Any ideas would be gratefully received ;)

    To make Firefox use Incredimail for mailto links, do the following.
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    hi Hank! thank you for replying- I thought the same thing until I found the following link and learned that in InDesign it is different apparently although i'm finding my mailto doesn't work even though it is formatted perfectly.
    http://forums.adobe.com/message/4131053#4131053#4131053
    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
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    Message was edited by: foxy007rocks

  • When i send a test email from Mailchimp which contains a mailto link it crashes Thunderbird.

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