Mainstage asks for serial number everytime I start the program :(

I just upgraded my laptop to one of the new i7 macbok pro and installed logic pro 9 on it. Now Mainstage asks for my serial number 95% of the time I start up the program. Logic works fine and does not display this behavior. For one day I started logic first then used Mainstage and it didn't ask for the serial. I thought it was fixed but today it asks for my serial everytime I open up Mainstage 2.1.1 One of the times it asked for me to register with Apple and send them my info. I have already done this yet I turned on airport to send it again. This did not help.
Why does it continue to need the serial number everytime I start up.
Why the erratic behavior conserning this issue?
I only have logic pro 9 installed, Soundtoys plug-ins, and Melodyne. This laptop is to be an audio only machine for stability. That's why I want airport off. Could that be causing the problem? It ***** I'm having problems even on a stripped down, no internet, brand new top of the line Macbook pro.
Extremely frustrating after spending my life savings on one of these laptops
Any help would be extremely appreciated!!
Todd

This is still a problem. I thought it was solved before but it came back. After contacting Apple support and spending hours spanning multiple days they realized this is a bug. Here is the current reply from tech support:
Hello Todd, I'm afraid you will not be notified
directly if/when the serialization issue is resolved.
Regarding troubleshooting your system, you could
keep the Activity Monitor up and running when you
are using MainStage, set to show All Processes,
and see if you notice any spike in CPU usage of
one of the process that corresponds with when a
spike occurs in MainStage.
Sincerely,
David Paulson
Apple Inc.
So according to apple they MAY fix this bug. "IF" it gets fixed. I spent top dollar for the latest macbook pro i7, and I purchased my own copy of Logic pro. I find this heartless reply to me, the customer very saddening. Randomly Mainstage and Logic will continually ask for me to enter my serial number and maybe one day there will be a fix or it could be an indefinite issue? ....and that's it case closed?
I am one very very unhappy apple customer. If you are planning on purchasing a top of the line macbook pro to use Mainstage problem free in a live concert setting then you could be in for extreme frustration with a large dose of buyer's remorse:(
-Todd

Similar Messages

  • Repeatedly asks for serial number everytime I open the program?

    I had my laptop replaced by Apple due to a hardware error. I re-installed all software doing a time machine backup. Everytime I opened Apple remote desktop I had to enter my serial number and it was driving me nuts. I deleted the program and re-installed and am still having the problem. Any suggestions?
    Thanks!

    Look at this thread:
    http://discussions.apple.com/thread.jspa?messageID=8733344&#8733344
    Hope that helps

  • Logic keeps asking for serial number after upgrade to 9.1.3

    I know this has been asked before, but I'm wondering if there is a solution other than erasing my hard drive etc. I had to do a re-install of my system 10.5.8 and I upgraded to 9.1.3 and now Logic keeps asking for serial number after every shut down (not if I only quit). any ideas?
    Thanks!

    Thanks for your response. I had already re-installed my OS because computer wouldn't boot up. I had downloaded Onyx and run it which I think was the start of my problems including the missing serial number - so it was looking for serial number even before my upgrade to 9.1.3. I could not find anything called a reg keyfile in either my user or startup disk /Library/Preferences/. When I put in my serial number, I can boot and quit as many times as I want until I shut down.
    Here are the 3 console messages that appear when I try to boot up and they are the same that come up after shutting down or on a launch which does NOT ask for serial number:
    1/4/11 11:31:35 AM Console[149] Can't open input server /Library/InputManagers/LCC Scroll Enhancer Loader
    1/4/11 11:31:52 AM Logic Pro[150] Can't open input server /Library/InputManagers/LCC Scroll Enhancer Loader
    1/4/11 11:31:52 AM [0x0-0x1b01b].com.apple.logic.pro[150] ECMemReserve: allocating in MainStage mode
    Any help is greatly appreciated!!!

  • Photoshop CC keep asking for Serial Number

    Photoshop CC keep asking for Serial Number. Adobe has charged my credit card 5x since June, but my Photoshop CC still doesn't work.

    This is also happening to me.
    I've been a subscriber for the last year and a bit.
    I've moved to a new computer at home and since then I've been getting this prompt even though I'm signed in, everytime I've opened photoshop. Now the trial has expired and I'm cut off from using it.
    This is total BS.
    I've spent the last 2.5 hours going thru every adobe support doc they've posted. Nothing works. Two hour wait on the phone, 2.5 hour wait to chat (if I'm lucky and the window manages to stay open).
    Oh hey, I can see my breach notification from here too!
    You are on thin ice with me Adobe.

  • Lightroom (Cloud version) keeps asking for serial number. [was: HELP!]

    I purchased the creative cloud photography plan. I downloaded creative cloud and tried to start using lightroom but it keeps asking for a serial number and I dont have one I bought it all online and it wont let me use lightroom help!

    Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Student version Creative Cloud asks for serial number

    I have paid for Creative Cloud for several months. Now when I try to open Photoshop, Illustrator or something else, it started to ask me for serial number. I've tried signing out and reinstall, but it does't help!

    Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    or
    This is an open forum, not Adobe support... you probably need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

    I have an invoice that I paid to use photoshop and now it is asking for serial number however it does not show a serial number when I log in

    Please then use your web Browser  address http://www.adobe.com/  and sign in with your Adobe User ID and Password to your account the has your Subscription and use https://www.adobe.com/account/my-products-services.html capture the page which shows you have a subscription like I showed you I have.
    Open Adobe Creative Cloud desktop application use the APP tab and capture that scree to show Photoshop is installed and up to date like I did. Capture that screen. Show us you have installed Photoshop and its up to date.
    Open Photoshop and use menu Help it should show tha its activated because there will be a menu item Sign Out. If it is Sign In, Sign in  using the account that has the subscription the one you used above to Activate Photoshop.

  • Aperture purchased from the App Store asking for Serial Number?

    Aperture purchased from the App Store asking for Serial Number?
    Has anyone seen this? I just updated the app and now I can't get in.
    I don't understand.

    First thing to try is delete the app. Open the Mac App Store and the status in the Purchases section should update to "Install". Click to download the full app rather than an update.

  • Ive downloaded csk6 design and web premium trial its asking for serial number

    I've downloaded cs6 design and web premium trial its asking for serial number,  WHERE DO I GET SERIEL NUMBER FOR TRIAL

    There are no serials for trials. it simply has expired. Read this:
    Adobe trial software expired early
    Mylenium

  • Cc lightroom trouble asking for serial number

    I purchased the cc photography package. I was able to download and open Photoshop but unable to open lightroom. It ask for a serial number. I tried the trouble shooting tips still having trouble.

    Hi Kirstygem,
    If the above mentioned steps have not helped , can you please try the below mentioned article. Although its for LR3 but its still effective for the newer version .
    Lightroom 3 asks for serial number launching in non-admin account
    Updated kb For LR5 : Preference and other file locations in Lightroom 5
    Do let us know if this worked for you or not .
    Cheers,
    Kartikay Sharma

  • ARD asking for Serial Number after Upgrade to OSX 10.9 and ARD 3.7?

    Hello All,
    I bought ARD 3.6.1 back in 2012 from MAC Store. Yesterday, I decided to upgrade to OSX Mavericks and the upgrade forced ARD to update to 3.7 from 3.6.1 and now ARD is asking for serial number...  Never had a Serial Number since I bought it from Mac Store. Anyone with same problem?
    Many Thanks in Advance!
    App Store Update says I have 3.7 already installed.

    Not sure how that would happen but you should be able to revert to the Mac App Store version with the following steps:
    1. Launch the App Store app
    2. Go to the Purchases secton and verify that Apple Remote Desktop is showing in your list
    3. Assuming it's in your list, delete Remote Desktop.app from /Applications
    4. Verify that Remote Desktop.app is not installed on any other mounted volumes using Spotlight
    5. If it is installed then either unmount those volumes or delete the app from those other locations
    6. Go back to the Purchases section of the App Store app
    7. If Apple Remote Desktop is shown as "Installed" then select "Reload Page" from the "Store" menu
    8. The entry for Apple Remote Desktop should now give you the option to "Install"
    9. Click "Install"
    After installation you should have the correct Mac App Store version that does not prompt for a serial number.

  • Photoshop CC shows a screen asking for serial number. How do I fix this?

    We purshased a signature of Photoshop CC, and I already had the evaluation version. Now, when I try to open Photoshop and make login with my Adobe ID, appears a screen asking for serial number. I´m not finding the serial or any other solution to this. Please, it´s urgent! I have tons of work to do

    Hi Ana,
    Take a look at this document and see if it helps:
    Creative Cloud applications ask for serial number
    regards,
    steve

  • Launching Photoshop CC from dock asks for serial number [was:what is this?]

    What is this? I just want to use photoshop on my laptop using the same license I use for my desktop. Please help

    Hi.
    photoshop CC
    Laptop = OSX 10.8.5
    Desktop = OSX 10.8.5
    Launching photoshop from dock. It asks for serial number. I enter serial number copied directly form my account with adobe.
    Error says "This serial number is not valid for Adobe Photoshop CC."
    I'm confused as to why Photoshop worked before on my laptop but now it does not. Did something expire? Do I need a separate serial number for a different computer (ie. my laptop). I don't understand.
    Thanks.

  • I have purchased Photoshop CC but I'm still unable to download and open lightroom, it still asks for serial number?

    Can any one help me being able to download LR as I've purchased photoshop and lightroom, but i'm still unable to open lightroom it keeps asking for serial number and won't open.
    Regards
    Jason

    Uninstall the serial-number LR5, the one you have installed, now, then quit the CC Desktop application (gear/quit or right-click quit), then restart the CC Desktop application, which will rescan and see that LR is no longer installed, and will offer LR in the CC Desktop apps list with an Install button next to it, so install that version.

  • Trial version is asking for serial number ... helpp

    I selected "try" from the adobe CS5 page and when I am in the install window it asks for serial number.
    Why ???
    Now there is option to "try as a trial version" however it will not allow me to progress and select this option.
    Very Frustrating...

    Did you run any other trials already? in any case, try the suggestions listed in the respective section regarding licensing here and also have a look at the specific CS5 stuff.
    Mylenium

Maybe you are looking for