Mainstage not responding when I select Ivory Upright Pianos

Hello,
I am trying to set up a new "Concert" in Mainstage 2.1.1. When I try to set an instrument to a 3rd party instrument that I have, Synthogy's Ivory Upright Pianos, it looks like it is ready to work but then Mainstage stops responding and I get the infinite spinning beach ball of frustration. I have yet to successfully get Ivory to work with Mainstage. Ivory works without a single problem in the standalone application and in Logic Pro.
Has anyone experienced this and/or does anyone have any suggestions for possible fixes?

i apologize for not having written back sooner. for some reason, i didn't receive notification of a reply to my question.
i'm experiencing the problem on both my iMac (early 2008 aluminum 2 GHz with 4 GB of RAM) running OSX 10.6.4 and on my MacBook Pro (late 2009 2.26 GHz with 4 GB of RAM) also running 10.6.4.
i still haven't figured out a remedy, though my current workaround has sufficed in the interim (just using Ivory with Logic Pro rather than MainStage).
thanks.

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