Maintain the Issue track in SAP Solution Manager
hi
How to maintain issue track in SAP Solution Manager. give me description
Thanks and Regards,
YSR
Hi YSR,
In Solution Manager you must be having Project Template from which other Implementation or Support Projects can derive. In this Template project you can customize you own node or you can chood any extisting node to put the Issue Track in General Documentaion Tab.
Thanks,
Mandar
Similar Messages
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1)
Is there North Bound Interface / API from SAP Solution Manager available for 3rd party integration?
i. The list of the modules that are being managed by SAP Solution Manager(s)
ii. The performance metrics of those modules/components at the high level
iii. The information about Early Watch Alerts (or situations to watch for)
2)
Is there a full SNMP interface for getting the above information from SAP Solution Manager?
3)
Is that understanding that SAP has SNMP support for forwarding alerts to a 3rd party system, correct?
4)
Does SAP has both free and licensed? If yes then what are the advantages of licensed over the open/free version?Mugunthan
Yes we have applied 11i.AZ.H.2. I am getting several errors still that we trying to resolve
One of them is
===========>>>
Uploading snapshot to central instance failed, with 3 different messages
Error: An invalid status '-1' was passed to fnd_concurrent.set_completion_status. The valid statuses are: 'NORMAL', 'WARNING', 'ERROR'FND at oracle.apps.az.r12.util.XmlTransmorpher.<init>(XmlTransmorpher.java:301)
at oracle.apps.az.r12.extractor.cpserver.APIExtractor.insertGenericSelectionSet(APIExtractor.java:231)
please assist.
regards
girish -
FAQ - SAP Solution Manager for VARs
You can find further technical questions around configuration & functionalities in a comprehensive
FAQ to SAP Solution Manager for VARs.
This FAQ covers questions and answers around:
> SAP Solution Manager, enterprise edition
> SAP Solution Manager VAR setup: configuration of Service Desk
> Work Center Service Desk: functions & configuration
> Work Center System Monitoring: setup of SAP EarlyWatch Alert
You can access the FAQ directly thru the following link [FAQ - SAP Solution Manager for VARs|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000722612&_OBJECT=011000358700000490172009E].
Navigation path: SAP Service Marketplace > SAP Support Portal > SAP Support Infrastructure > SAP Solution Manager > SAP Solution Manager for Partners > Information for Service Provider > Training and HowTo Documents > Administrator
Please notice: The FAQ will be updated from time to time.
Edited by: Susanne Schlehf on May 4, 2009 2:48 PM
Edited by: Susanne Schlehf on May 18, 2009 12:56 PMHello Richard,
(1) regarding network connections see document [Draft:Technical Support Network Connections for VAR Scenario|http://service.sap.com/~form/sapnet?_SHORTKEY=00200797470000089947&_OBJECT=011000358700000880802009E] as overview and with a lot of detailed information.
(2) yes, you have to setup once all your customer connections at the beginning but then only add/remove with customer contract changes
(3) the workaround by sending by email can handled a anexception. EWA has to be done for productive systems like nowadays done by SAP. Additional EWA services could meas additional business case for a VAR - that's contract between VAR and customer.
(4) whatever you think may be a business to sell - do it ! (and get a monetary bonus from your boss
Kind regards
Heinrich -
Web service available in SAP Solution Manager
Hi,
Which are the Webservices available in SAP Solution Manager.
I want to Integrate HP Openview change request process with SAP Solution Manager ChaRM.
Regards
PK
Edited by: PK on Aug 9, 2010 3:37 PMAlthough the path vary between release - webservices for Solution Manager are usually available in transaction SICF
under the following path
/default_host/sap/bc/solman
/default_host/sap/bc/bsp/sap/solutionmanager
However I am not aware of an webservice/interface from CHARM to 3rd party service desk products
What is provided as of Solman 7 is an interface between SAP Service Desk and other 3rd party service desk products
- so if you setup Solution Manager Service Desk you can have a business process from
Openview ---> SAP Service Desk ---> SAP Charm
Best wishes
Stuart -
Sap Solution Manager 3.2 installation
hi,
i get the follow message
ERROR 2006-08-18 14:11:55 [iaxxbrunas.cpp:269]
CIaRunAsUser::run_impl()
MOS-01012 PROBLEM: '/oracle/sapmnt/SM1/exe/startsap all DVEBMGS00' returned with '8' which is not a defined as a success code.
can anybody help me ?
thanksHi Shatti,
why do you still install SAP Solution Manager 3.2?
The current version is SAP Solution Manager 4.0 with enhanced functionality, mainstream maintenance until 31.03.2011, SAP Netweaver 2004s Basis, ....
See also:
http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000226502&_SCENARIO=01100035870000000202&
Best regards
Ruediger Stoecker -
Work centers in SAP Solution Manager
Hi!
I have patched my SOLMAN 4.0 to SP 15 and have configured the Work Center functionality.
I have assigned the first Work Center Z_SAP_SMWORK_SETUP, it works.
Now I would like to use the System Monitoring functionality and use this Work Center.
The appropriate role therefor is SAP_SMWORK_SYS_MON.
Unfortunately this role does not contain any profile or objects.
Can some one tell me which objects do I need to add to this role in order to use the Work Center System Monitoring?
Thank you very much!
regards
ThomHi Thom,
Most Work Center Roles are delivered without assigned roles.
The Work Centers are using the standard roles of SAP Solution Manager
Please see the updated [Security Guide SAP Solution Manager 4.0|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000673252&_SCENARIO=01100035870000000112&_OBJECT=011000358700007187872005E] on page 24 for an overview of relevant roles on Solution Monitoring.
Best regards,
Ruediger -
Where can i find the configuration guide for a solution manager beginner
dear all:
as the title,expect your reply.
thanks!Hi Zuiyong,
the configuration guide of SAP Solution Manager contains only same general information like strategy, required SPs in sat. systems, authorization and notes.
The 'REAL' configuration guide can will find in the system in the transaction SPRO->Referenz.IMG ->Solution Manager->Solution Manager-> Basic Settings. These settings you have to make to use standard SAP Solution Manager. In the are enhanced settings you can find additional settings for additional features.
Regards,
Udo Lang -
Installation of SAP Solution Manager 4.0
Hello!
I have one question regarding the installation of SAP Solution Manager 4.0
Do I need to consider the Unicode-installation of SAP Solution Manager 4.0?
We use SAP Solution Manager just for the following scenarios:
<b>Maintenance Optimizer</b> (to patch the existing SAP-systems from SAP Solution Manager)
and <b>monitoring-functionality (CCMS)</b>
Thank you!
AxelHi,
Thank you very much to Dolores Correa and Markus Döhr for replying for my querry.FYI-My system users only use English and I do not have any problem of chineese.My problem is that I am not able to install Non-unicode kernel.The Solution manager installation program(sapinst) only takes Unicode kernel CD whereas my satellite systems are non-unicode.Now if unicode solution manager can work with non-unicode satellites,then the problem is solved.
Warm Regards,
Syamkrishnan -
Relationsship Sap Solution Manager SR2, SR3 to Support Package
Hi!
I am about to install SAP Solution Manager.
On the service marketplace I could found the following SR's
SAP Solution Manager SR2
SAP Solution Manager SR3
I would like to know which SR belong to which Support Package?
SAP Solution Manager SR2 = SP 10 ??
SAP Solution Manager SR3 = SP ?? ??
Thank you very much!
regards
ThomCheck note 781448 - Support Package levels of SolMan installations/upgrades
Markus -
A problem on Sap Solution Manager
Hi all,
I got a problem with Sap Solution manager and i hope that you will be able to help me
Ill try to do my best to be understood in English =)
So, here is my goal :
I want to use SolMan as a workbench for test with eCATT. I made a very simple test with the transaction SECATT : A script for a customer creation by the transaction XD01.
This script works well, so Ive done the test configuration, the Test data and the system data.
At this point, I dont have any problem. If I launch the test, it works. (Important point maybe : I work in remote from an environnement dedicated to SolMan toward a production one).
When I try to put this test in SolMan, there appear my problems.
I dont really know SolMan for the moment, but it seems that I have to begin by the transaction SOLAR01 which lead me to the Business blueprint change. But I cant modify anything in it, as the system always tells me the following error : You cannot change (or There are no) Structure nodes.
Maybe Im not going in the good way, but I try every transaction in SolMan, like Configuration, Test plan management or project overview & Administration. I filled all field I could, but its not working for the moment.
I just want to know how to get my test in a workbench, in a test plan on SolMan
Can you help me ?
Thx a lot
R.P.
(P.S : Of course, if you got a step by step document, I would be pleased to receive it ! =))Hello Papillon,
What I understand from your contribution: You do not seem to have a problem working with the Test Workbench in general but would like to know how to work with the Test Workbench as integral part of SAP Solution Manager.
The basic idea of SAP Solution Manager is that you have the possibility of doing a process-oriented testing (instead of straight module or functioned-oriented testing with regular Test Workbench functionality).
This is why in SAP Solution Manager you would start of with setting up a project (in transaction SOLAR_PROJECT_ADMIN), in which you define a <i>process-oriented</i> blueprint structure in the next step (transaction SOLAR01) and attach test cases to your process-oriented structure (in transaction SOLAR02) afterwards.
You will find a guide dedicated to testing topics in SAP Solution Manager here:
<a href="http://service.sap.com/form/sapnet?_SHORTKEY=01100035870000538663&_SCENARIO=01100035870000000202&_OBJECT=011000358700000213552006E">http://service.sap.com/form/sapnet?_SHORTKEY=01100035870000538663&_SCENARIO=01100035870000000202&_OBJECT=011000358700000213552006E</a>
This guide should provide sufficient guidance and walks you through the whole process, explaining why and how you operate the above mentioned transactions and much more.
Best regards,
Doreen Baseler -
Performance issue within SAP Solution Manager
We use SAP Solution Manager 4.0, SPS 13 for System Monitoring of almost 100 systems.
We configured SOLMAN as CEN system and activated the CCMSPING with push option.
For almost the 2/3 of the systems we configured SAPCCM4X agents.
Our current problem is a performance issue in tcode DSWP. When we try to enter into one of the solutions there (by pressing on it) we get the following warning:
Determining warning messages from CCMS
It tooks a while and then it is possible to access the desired solution.
My important question is of course:
How can this issue be solved?
Is there some techniques to analyse and change the problem
How can I check whether the SOLMAN works in a pull or push mode, when the data from the satellite systems will be collected and how can this be changed?
As I know there are two ways of sending/retrieving the data:
via RFC (pull)
via CCMS (push)
Which method is faster?
Is there some changes in CCMSPING possible? (interval for sending/retrieving the data)?
Is there some other settings, e.g. like profle parameters (e.g. rdisp/...) that could be performed to solve the problem?
Thank you very much for any helpful information
Regards
ThomPush is beter for performance. SAP advice.
Maybe activating Central Data Cache on the CEN and SolMan with parameter alert/cache/size_MB can help.
more info here: http://help.sap.com/saphelp_nw70/helpdata/EN/10/75ea3b6d73e807e10000000a11402f/frameset.htm -
Install SAP Solution Manager with DEV instance in the same server (MCOD)
Hello, i would like to install SAP Solutions Manager together with DEV ECC 6.0 in the same host, DEV is currently installed and working fine.
I followed note 551915 to convert MS-SQL 2005 to MCOD (change of schema from dbo to dev) and worked fine. But when i am installing the SolMan through the sapinst i don´t see the option MCOD
The only option i am confussed is
MS SQL Server
Database reuse o - New Database (DBSID = SAPSID)
o - Use Existing Database
Database ID (DBSID)
Witch option should i choose to perform a MCOD installation? new db or use existing db (DEV)?
Kind RegardsHi Merchan, if you want to use MCOD you need to select the option: o - Use Existing Database
Database ID (DBSID) .
Regards,
Darwin C. -
How to Unlock the Object in SAP Solution Manager
Hi all,
Iam trying to Upload the TS into Solution manager, but the Project Documentation TAB is locked by another User.So i am unable to get ADD button enable
I dont have access to SM12 or SE03. How to Unlock this
RegardsThis is not the right forum to ask your doubt. Post this in Solution Manager forum
SAP Solution Manager
Regards,
Prateek -
Connecting an existing CEN to the SAP Solution Manager
Hi,
I have running a CEN (Central Monitoring).
To use this Monitoring Data into the SAP Solution Manager for CPH and E2E Monitoring , a connection is needed between CEN and Solution Manager.
It seems that this information is available on SDN but I can not find it.
Has anybody experience with it?
Thanks
Paulthe extensions should be connected to the terminals on the faceplate as that enables you to connect to test socket and eliminate all your internal wiring which is essential when checking your broadband conenction. in addition the bt incoming wires on the back of the master belong to openreach. connecting to terminals A&B is star wiring and will just cause problems with any broadband conenction and should you need an openreach engineer then he would disconnect the wires and may connect to faceplate or may not connect them as that is customers responsibilty
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’. -
SAP SOLUTION MANAGER 7.0 EHP 1 - need to update the stack?
I'm trying to understand the enhancement pack concept and what I need to do to update our solution manager.
currently we are on:
SAP SOLUTION MANAGER 7.0 EHP 1 - Stack 21
ST-ICO 150_700: patch 0022
CPRXRPM 400: patch 0015
CRMUIF 500: patch 0003
PI_BASIS Support Package 04 for 7.01
BI_CONT 704: Support Package 04
ABA Support Package 04 for 7.01
Basis Support Package 04 for 7.01
ST 400: Patch 0021, CRT for SAPKU50015
ST-SER 701_2008_2: patch 0005
ST-PI 2008_1_700: SP 0001
SAP_AP 700: Support Package 0016
Support Package 15 for SAP CRM 5.0
BW Support Package 04 for 7.01
I understand the current stack is 24. Is this also EHP 1 ?
I believe I need to update to stack 24 in order to stay current. Is that correct?
In addition, EarlyWatch indicates that the ST-A/PI is missing. Actually it exists but is not the current package. I believe by updating the stack, the ST-A/PI will also be updated. Is this correct?
Should I update the stack to 24? or just update the ST-A/PI?
Thanks
Laurie McGinleyHi,
>
> I understand the current stack is 24. Is this also EHP 1 ?
>
Yes, check SAP note 1244225.
> I believe I need to update to stack 24 in order to stay current. Is that correct?
>
Yes
> In addition, EarlyWatch indicates that the ST-A/PI is missing. Actually it exists but is not the current package. I believe by >updating the stack, the ST-A/PI will also be updated. Is this correct?
>
Yes. Current support package for ST-A/PI is ST-A/PI 01M_CRM570.
> Should I update the stack to 24? or just update the ST-A/PI?
SAP always suggest to be on current support package. But I always prefer to upgrade to n-1 strategy.
Thanks
Sunny
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