Maintaining accuracy of Word TOC links

Hi Folks,
After much messing about I've managed to get Acrobat to maintain the MSWord Table of content hyperlinks in the resulting pdf document. However, the links appear to lose the 'precision' that I require. They no longer link to the specific location of the heading, but instead they only link the the page the heading is on . This is going to look confusing for our end users, if they click the hperlink table of contents they are going to expect to see the topic they clicked on at the top of the page - as they do in MSWord - if the actual heading is on the lower half of the page it will appear to them that the link has taken them to the wrong page (until they scroll down!)
Or to put it simply:
MS Word TOC essentially sets up something like a 'go to a page view' link, however Acrobat is changing this to something like a 'go to a page in this document' link?
Can anyone tell me how to make Acrobat maintain the precise link that is in the MSWord table of contents?
Many thanks,
Running Acrobat 8.0.0 Standard, MS Word 2002 (SP3), Windows XP

I am having the exact same problem as sgsjna.
I'm using Word 2007 and the Adobe Acrobat Pro 8.1.3 "Create PDF" button.
The problem is exactly as described: "They [the TOC listings] no longer link to the specific location of the heading, but instead they only link the [top of] the page the heading is on"
I would REALLY be appreciative of any suggestions to a solution for this, without resorting to the MS plug-in/add-on.
I have tried the plug-in/add-on and it does fix the issue, but my department would rather have end users use the Adobe Acrobat Pro plug-in, so my hands are tied on that point :(
Is there a setting somewhere I can change to fix this?

Similar Messages

Word TOC Links are shifting

This is a new one for me. I am using Word 2003 and Acrobat 8.1.3.
I have a 500 page Word document that is a Master Document containing 13 subdocuments. When I PDF it using PDFMaker, all of the TOC entries are hyperlinked, but this is where it gets strange. Up until around page 113, the hyperlinks work perfectly. After that, they start to shift so that when you click on an entry that should jump to the top of page 114, it jumps to the middle of page 115. It continues to get worse from there, so by the end of the document, the link jumps to a point about 7 pages beyond the point it should.
If you use Ctrl + Click in Word, the entries are all fine, so it appears to be something that is happening during the conversion.
Has anyone seen anything like this before?
Thanks.
Rob

Hello everyone,
I am facing the very same problem (Word TOC links are shifting in the PDF file, the longer the file, the greater the shift - first only by one page and then growing up to a shift of 4-5 pages with a 150p document). Xrefs and other links within the file are not affected, only the TOC.
I use Adobe Standard 8.1.6 (only updated from 8.1.1 yesterday, installing the updates chronologically). Word is 2003 with XP (SP3).
I have gone over the Acrobat settings a zillion times, everything is as it used to be about six months ago when PDFing was still working fine.
Also I followed all sorts of advice such as eliminating any Standard.dots on the machine but one, setting to the Adobe PDF printer before updating the TOC, tags are off, reflow is off, a.s.o.
Yesterday, a closer look at the TOC links using the Acrobat link tool revealed that the links on the page numbers work just fine, only the links on the paragraph titles and paragraph numbers are off target. Created in one and the same PDF and from one and the same Word file.
I cannot remember when the problem started because I mostly tested the links in the TOC from the page numbers and not from the titles... So I may have published many PDF files with this error. What I do remember is that a couple of months ago, when Acrobat converted its first Word file of the day, it started to convert and then broke off without displaying any message. Starting the conversion again produced the PDF file. This is the only change I ever noticed and it persists until today.
Funny thing is, I have another identical Acrobat installation on a different PC which was installed at the same time but is not used very much and is not connected to the network. It has not been updated from 8.1.1 and everything works fine on that machine. Acrobat (or Word?) do not "misbehave".
Anyway, so far I sat here for hours changing the incorrect links (the PC with the correct Acrobat outcome is not available to me all the time) using the link tool and today I found a solution which is considerably faster and less cumbersome: I simply delete all the links on the text and the paragraph numbers and then drag the left border of the page number link boxes all the way across the text and the paragraph numbers to the left. The TOC then has links that cover the entire line, saving the trouble of editing each one of them.
It's nothing but a workaround and does not solve the problem but I thought I'd share...

Word TOC links lost when PDF created

I'm trying out Acrobat Pro XI- the trial version.
The links in the source Word 2007 document work properly, are hyperlinked, all that good stuff. I can PDF using other software and the TOC links work properly.
When I use Adobe Acrobat Pro XI, no TOC links when the PDF is created.
I've searched the forum - the only suggestion I found does not apply.
Thanks

Look at the Preferences in Word's Acrobat tab and see if it's checked properly.

Adobe Acrobat 9 Standard MS Word TOC

MS Office Word 2007
I Have created documents with a TOC.
The document headings are linked to the TOC for point and click functionality
After converting to PDF with Adobe 9 Standard I do have bookmarks but no TOC links.
I can create links manually from the TOC by highlighting and then creating the link in Adobe.
This is a painfully manual process for a large document. How can this be done through the application.
I have worked with all of the settings and cannot get this to work, so that the Adobe document TOC will have point and click functionality.

After trying out various options suggested in this forum, I have found another solution for Word TOC links in PDF.
My environment is as follows:
Windows Vista
Acrobat 9.0
Word 2007
Solution:
Open the Word document.
Place the mouse cursor at the beginning of the TOC field.
Right-click and choose Edit Field from the shortcut menu.
Click Table of Contents to open the Table of Contents dialog.
Select the Show page numbers checkbox.
Select the Use hyperlinks instead of page numbers checkbox.
Note: While the preview on the dialog removes the page numbers, they are not removed from your TOC page.
Click OK.
In the Word document, hover your mouse over a TOC entry. You will notice that the entire string (and not just the page number) is now hyperlinked.
Generate the PDF and verify if the TOC links work.

Save as PDF option in MS Word 2007 does not create TOC links

Hello All,
i am using Microsoft Office Word 2007 to create How to Guides, Installation Manuals, and other technical documents. I send these documents to customer in PDF format.
When i use "Save as PDF" option of MS Word 2007 to generate PDF file, it creates the PDF but without TOC links. TOC entries are there but hyperlinks are missing.
Can anyone please provide me a solution to work around this issue.
Thanks in Advance.
Anax Thomas
http://www.msentouragerecovery.com

Hi,
It seems that you are trying to insert a Hyperlink in you document which you want to save as a PDF file from Word 2007,
but when you open the PDF file there is no such a Hyperlink but only the website address.
If there is anything misunderstanding, please feel free to let me know.
Try this:
When you have inputted the website address, enter an “Space” or “Enter” behind it to make it
turn into a Hyperlink before you save the document into PDF file.
Sincerely,
Fangfang

Acrobat 9 Pro: Links to Word TOC and cross references are lost

I'm testing Acrobat 9 Pro and while it successfully creates a PDF from Word 2003 with bookmarks, all my TOC and internal page reference links are lost.
I have triple checked the conversion settings from the Adobe PDF menu option in Word, and the "Convert cross-references and table of contents to links" check box is definitely selected.
I used the same Word document on another machine with Acrobat 6 Pro installed - and the TOC and cross ref links were created successfully. As far as I can see the Adobe PDF settings in Word 2003 on both machines are the same - the only difference is that one uses Acrobat 6 Pro and the other uses Acrobat 9 Pro.
The only setting in 9 Pro I turned off was the 'enable accessibility tagging' one; it's also turned off in 6 Pro. The remaining settings are the default.
A clickable TOC and internal links is essential for my clients who often have 400+ page documents.
Anybody have any suggestions? Or can anybody confirm that they do/don't get the same behavior in Acrobat 9 Pro?

Thanks Abhigyan - your test PDF worked fine for me.
This is what I've done today:
1. Checked for all instances of pdfm*.dot files and removed any that were lurking in old Application Data and Microsoft Office folders.
2. Deleted all Acrobat 5 and 6 folders and subfolders still lurking in Program Files.
3. Used Add/Remove to delete Adobe Reader 8 and its updates. I figure I can always install Reader 9 if I need it as a separate app.
4. Checked that everything was gone using the Windows Installer CleanUp utility (it was).
5. Restarted my machine.
6. Turned off my anti-virus software.
7. Did a search for any pdfm*.dot files - found one only in the current Microsoft Office folder and left it there.
8. Reinstalled Acrobat 9 Professional.
9. Opened my test Word 2003 document.
10. Checked all the Acrobat conversion settings and left them as the defaults.
11. Converted the doc to PDF and checked for internal links. Yes! The TOC links worked! But my joy was short-lived as the page link didn't work...
12. Tried various other conversion settings based on some suggestions from Lance in first level Adobe Support yesterday - still no page link. And I also lost the TOC links when I cleared the Enable Accessibility check box on the Settings tab of the conversion settings.
13. Checked the Edit > Preferences > Convert To PDF settings for Word in Acrobat 9 - add bookmarks and add links are both selected (default).
14. Used Acrobat 9 to create the PDF (File > Create > From File) hoping that this might might a difference. Nope. No TOC or page links.
15. Changed conversion settings back to default via Word 2003, and created a PDF from a longer document. Again the TOC links worked, the URLs worked (they always did), the bookmarks worked (they always did too), but the none of the internal page cross-reference links worked.
So my summary is this:
* I can only create TOC links *if* Enable Accessibility is turned on, but I have always turned this off in earlier versions of Acrobat as I don't need it and it made the process of creating a PDF from a long document incredibly slow - I'm wary of using it!
* I cannot get internal page links to work at all, no matter which method I use to create the PDF (from within Word or within Acrobat), and no matter which conversion settings I select.
I really don't know what to try next. Manually creating links for what could be hundreds of cross-references in a single document is NOT an option, especially as I have many of these long documents.
Any further suggestions?

Convert TOC Links from Word to PDF?

In a recent conversion of a Word document to PDF using Create PDF, the TOC links didn't make it through the process though most/all other links did. Is there a way to include TOC links in the converson process?

Thanks for the reply.
I have already inserted the links within the pdf, so I do have a working document. It is only a draft, though, and any subsequent editing requires going back to the original Word document, editing and converting again to pdf and then re-establishing the links - with over 30 images (linked to pre-exixting pdf documents) this last step is both tedious and error-prone! Thanks for the warning re Acrobat 9 and Word 2000. I had been thinking of upgrading ...
Mike

Page numbers in Word TOC not correct; have to open doc and update

I'm using RoboHelp HTML 9 and Word 2010.
I generate a Word doc (.docx) as one of my outputs. The Word TOC works -- that is, if I Ctrl-Click one of the items in the TOC, I'm taken to that item.
A user just came up to me asking why the page numbers are off. Here's what I see.
I use SSL to generate the Word doc.
In the TOC, I look for the topic "Setting Up Comments." It's listed as being on page 30.
I Ctrl-Click that TOC item and it takes me to the topic, but when I look at the footer, it says this is page 28.
If I go back to the TOC, right-click, and choose "Update page numbers only", Word updates the TOC, which now shows the correct page number, page 28.
In other words, generating my printed doc is now a multi-step process:
Use SSL to generate the Word doc.
Open the Word doc and update the TOC.
Save the Word doc.
Shouldn't the TOC be right the first time around? Am I forgetting to do something?

Your example was not the best, many chapters have such a topic. However, I am seeing issues there.
In another project I am finding the page numbers correct so I will need to do some more digging.
Meantime, given the problem can be recreated using the sample, you should report it as a bug.
Please follow this link.
http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

No TOC links in PDF

I'm not sure where to post this, so here is as good as any
when you're indecisive I hope ;)
The problem I'm having is that I don't have TOC links in the
PDF when outputting from Word using 1-Step RoboPDF (Save as PDF) or
printing to Adobe PDF. I'm sure I'm missing a setting somewhere,
but I can't for the life of me find it...
I have RoboHelp 6 and Word 2003. (I think the 1-Step RoboPDF
was installed from X5... which, of course, has been uninstalled but
I had this problem intermittently with X5)
Any help appreciated, thanks,
Byron

That's a defect (bug) in Adobe(Mac) that has been going on for 15 years and Adobe refuse to admit it and fix it. In Reference to Links.
The only work around is to use iWork's Pages.
The links should be active. Then Create the PDF from there The links should be live.
I've heard you can do the same thing with Preview, But haven't tried. I know Pages will.
Its no wonder that Apple won't allow Flash on the iPad. Besides not fixing Flash issues on the Mac paltform, They have a history of refusing to fix problems with Acrobat on The Mac Platform.

Toc Links randomly not working

Robohelp HTML 9.0.2.271
Word 2010 - documents hosted on SharePoint 2007
Windows 7 OS
Published in a merged Help project
Each time i generate a project one or more of the toc links do not expand when clicked.
The links which dont work change randomly.
Aboslutely no idea why this happens. Each of them have worked at some time or other but often not all completely.
I have spent the last two days generating and regenrating a project with tow linked word documents and each time the same issue recurs.
Any ideas how to resolve this ?
No errors show in the Errors list

I am wondering if those TOC items are in your main TOC and you have updated the document. That could break them.
Could changes in the document be the answer?
Do you have this problem before you put the output on Sharepoint?
Are you generating locally and then publishing to Sharepoint or generating directly to Sharepoint?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

TOC Links and Bookmarks

Hello InDesign community,
I seek your advice and assistance with resolving an issue related to Table of Contents and Bookmarks created in books in InDesign CS6 for Mac (v8.0.1).
I have created a book in ID which contains a few chapters. There is a TOC at the beginning of the book based on Headings created in Paragraph Styles . In TOC style, I have selected the option to create PDF bookmarks. When I have exported the book, using the book panel, I have used the following settings for interactive and print respectively.
(I have also tried creating interactive without the 'Use Structure for Tab Order' checkbox marked)
My problem is when one clicks on the bookmarks (in Acrobat) the bookmark navigates through the document to the respective page only, rather than to the heading which the bookmark refers. The same occurs if one clicks on the documents TOC links (that appear on page iv).
What is even more interesting is that a colleague sent me a PDF that was created in MS Word and converted to PDF using Acrobat X and the links behave perfectly, that is, they go directly to he heading requested. ID is a a professional page layout software, yet I am unable to get bookmarks and TOC links behave in the same fashion as a PDF created by Word and Acrobat. I must be doing something wrong....
I looked at the bookmarks (in Acrobat) for each document and noticed some differences see pictures below.
Properties of bookmarks created from a Word Document using Acrobat X (Windows)
Properties of bookmarks created from Adobe InDesign
My questions, therefore are:
1. How can one edit the links in the document's own Table of Contents (as generated using TOC funtion of ID) so that the links link directly to the heading they are suppose to.
2. How can one modify automatically the way bookmarks are created by ID so that they behave in the same fashion as ones created by Acrobat during Word Document conversion.
3. What are 'named destinations' and how can one create them and/or link them to the TOC links?
I know this sounds complicated, but I would like to be able to have users of documents click a link and be taken directly to the information they have requested to view rather than just to the page. Is this possible with ID or is it just the domain of PDF created from Word Docs (surely not?) ?
I thank you in advance for your comments and feedback.

What PDF are you making Interactive or Print ?
Bookmarks and hyperlink automatically work in Interactive PDF however while making the Print PDF you have to manually check the option under "General option" in Export PDF screen to include the interactivity.

Upgraded to CS5; TOC Links don't work in the created PDF from InDesign

We recently upgraded to CS5. When we convert our InDesign User Guide to PDF, the main TOC links don't work. The TOC does function from each chapter page but not from the main TOC. We have done our normal steps in Acrobat to link them. Same issue with various user guides that we have. Any suggestions would be great. Thanks

Thanks for your reply. The problem is the whole page is one image and there should be several clickable areas which point to different links.
To solve this we have put a textbox over the clickable area, disabled the background and stroke and then right clicked on the textbox and used the hyperlink option to turn the whole box in to a hyperlink.
We tried several free PDF convertors which couldn’t handle this combination. Then we trailed it with the full desktop version of Adobe Acrobat Pro and it worked a treat. Unfortunately the client didn’t have that software so we signed them up to the online PDF convertor from Adobe and that isn’t handling it.
Here's the sample document: Dropbox - sample-link.docx we have been doing the tests with.

Word document links won't open in IE 9

I got a user who cannot open up a word document link in sharepoint online that should display a word dialog box basically in IE 9. When clicking, nothing happens even if pop up blocker is off, but he can access the word documents from the link in Firefox.
I also found out that I am able to open it up under my windows profile on that machine so it must be a corrupted windows profile.
I reset IE
Cleared cache
Verified in registry in class roots that .html is set to htmlfile
Anything I can do besides redoing the user's windows profile?
Best regards, Joe C Partner Online Technical Community ----------------------------------------------------------------------------------------- We hope you get value from
our new forums platform! Tell us what you think: <a href="http://social.microsoft.com/Forums/en-US/partnerfdbk/threads">http://social.microsoft.com/Forums/en-US/partnerfdbk/threads 
</a>------------------------------------------------------------------------------------------ This posting is provided "AS IS" with no warranties, and confers no rights <hr>

Can you try Firefox Safe Mode to see if the problem goes away? You can restart in Firefox Safe Mode by either:
* Clicking the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and selecting ''Restart with Add-ons Disabled'', or;
* Holding the '''option''' key while starting Firefox.
If the issue is not present in Firefox Safe Mode your problem is probably caused by an extension, theme, or hardware acceleration.
Let us know how you get on.

RH 10: How do I get Heading 1 to appear in printed Word TOC

Hi,
I can't get any Heading 1s to appear in printed Word TOC.
Using Books and Topics (with titles as Heading 1 as a test).
All other headings appear fine in the Word TOC.
RH TOC example
Functionality (Book)
     Function 1 (Topic) - has Heading 1 title, doesnt show in word TOC
     Function 2 (Topic) - has Heading 2 title, shows in word TOC
Known Issues (Book)
     Issues 1 (Topic)
Sure I can change the TOC field codes to include Heading 1 in the Word doc.
Does RH only include Heading 2 and lower in the Word TOC, by default?
Anyway to change this or what am I doing wrong?
Many Thanks,
David

I just tried that one and it worked correctly. I also see the same code so this is a bit baffling.
Have you tried both DOC and DOCX?
Are you generating the Word document to a local drive.
If the problem was with one document or project, I would suggest other things but this is common to all Word outputs.
Try generating a printed document but selecting a CSS file rather than a Word template.
Can you try on another machine using the trial version for test purposes?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

Firefox is set as the default browser, but if I click a link in MS Word, the link is opened with MS Internet explorer. Why?

What version of Windows and Office is it? I had this issue with an older version of office and Windows XP. Basically, MS are using their browser (IE) because it's their software (MS Office). If you go to options in MS word though, you should be able to find an option to set the default browser to open links.

Maintaining accuracy of Word TOC links

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