Maintenance cycle - Charm

Dear All,
I am in process of implementing CHARM and i am facing issue in the process flow for maintenance cycle.
In normal changes - we create change request and a maintenance cycle (MC) is attached to it. Once we change the status to Dev with release then changes are moved to Test system (transport of copies) and after successful testing (actual transport request is released) we change MC status to Test then changes moves to Test system. Then MC moves to Go live and then changes are imported to production. Now when status of MC is go live then we need to change the status back to dev with release which is not working instead it gets insync with the project phase. Kindly let me know if anyone has faced the similar situation.
Can you someone please clarify how mc status should work in case of normal changes.
Regards
Sushant

Hi Sushant,
1. try to change the phase of the project cycle without assigning any Change Document to it .
2. Number Ranges
"Before you can begin using Change Request Management transaction types, you must ensure that a number range is defined for these transaction types. The number range interval determines the sequential numbers assigned to newly created transactions. "
To do so you can use transaction SNUM and enter CRM_SERVIC as the number range object.
The number range interval which the system uses is defined in the transaction customizing in the Transaction Numbering section.
Please check the below link for more details in 3.2.7
https://websmp208.sap-ag.de/~sapidb/011000358700001056012011E.PDF (3.2.7)
Rg,
Karthik

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Maintenance Cycle - ChaRM - Operation type SDMN

HI, Gurus.
I need to come back the status of the operation SDMN (Maintenance Cycle). The status was changed to "Being Completed" but this operation doesn't be closed. How i can change (rollback) the status
to "Go Live"?
Below, the error messagens:
"Phase change from 'Being Completed' to 'Go-Live' is not possible"
E /TMWFLOW/PHCNTRL 51 Change transaction is locked
E /TMWFLOW/PHCNTRL 56 Phase transition from 'Being Completed' to 'Go-Live' is not possible
Thanks for all help.
FS.

Fabio,
goto solar_project_admin and choose maintenance transaction
You need to go to the sdmn transaction or the maintenance cycle transaction here click the error tab and check for errors
Also check the tast list if there is no lock in the Completion task
for e.g there is a lock Icon in front of task so if you hav to perform this then make it unlock for the go live task in the task list
hope it helps.
Regards
Prakhar
Edited by: Prakhar Saxena on Jun 3, 2009 10:03 AM

Not able to closing the maintenance cycle of charm

Hi Team
I am not able to close the maintenance cycle of charm.
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Hi Rishav,
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Hi Experts,
I'm deploying ChaRM with SolMan 4.0 SP09.
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Gurus,
I'm in implementation project to use charm.
I've created SDCR using charm_create, and choose transaction type subject "Development (implementation)"
After approving the change request, so that the status become "Approved", I re-open the request to set into "in development", but there's error:
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I've checked notes and search the forum but not relevant to my subject.
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Hi Cesar,
I'm facing this issue now. I have followed Dolores blog
- The IBase is wrong: The IBase/component must represent the production system in the project landscape. RP1 is my production
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- Project is locked in table /TMWFLOW/PROJMAP: If an error is detected during the processing, then the project might be locked in this table. The customer can unlock it by pressing the refresh button under tab "System Landscape" -> "Change Requests". If there are other error messages shown during the refresh process, the customer must fix those errors beforehand. Refreshed it many times without errors
I'm on the latest level of Solman 7.1 SP8, I have implemented all the new notes as well.
I have attached a screenshot
To me it seems like a bug, but haven't found anything on marketplace. Any help is much appreciated.
Cheers
Jimmy

Not able to complete Maintenance Cycle in CHARM Maintenance Project

Hi,
While completing the CHARM Maintenance Project, getting following error:
"Error RFC destination
/TMWFLOW/TL_COMPL_CHK_TR_WO_TL: New Maintenance
Cycle M000000177"
Because of this error I am not able to complete the Maintenance Cycle, i.e. not able to change the status of Maintenance Cycle to 'Completed'
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PK

hi PK
please refer the posiblities on
[cannot close maintenance cycle|Cannot Close Maintenance Cycle in CHARM;
jansi

Assigment maintenance cycle -- system (IBASE) in CharM

Hello!
I have the problem to establish CharM functionality.
When I try to set a urgent correction in status "In Development" I get the following error:
No maintenance cycle is open for the current system
My question are:
- How do this assignment maintenance cycle <--> system (IBASE) work?
- Is it perhaps possible to execute this assignment manually?
- Is there some log files that can be analysed for this problem?
Thanks & regards
Thom

Hi,
About this issue, there is a detail information about this in blog point 6 u201CChanges in the logical components of a project where Charm is already activatedu201D.
This is the link: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15116
So, you have to change the transport route accordingly and then close current maintenance cycle and generate a new one.
Following is the steps.
1: please import all the transport requests which were associated in the current maintenance cycle task list by STMS manually import.
1: change transport route from DEV > PREPROD >PROD to DEV > USER > PROD on the domain controller system.
2: close current maintenance cycle.
3: change the system landscape to DEV > USER > PROD in solar_project_admin.
4: generate a new maintenance cycle.
Thanks
Regards,
Vikram

ChaRM Error - "No maintenance cycle is open for the current system"

Hello All,
I am setting up ChaRM in development system after EGI session with SAP support. I have copied standard transactions to custom ones and created Maintenance and Implementation project to run test of all scenarios.
I now come across error of "No maintenance cycle is open for the current system" after I create a change request and in the change document, I cannot see it link with task list and the error message is displayed. I tried it with custom transaction as well as standard SAP transaction (SDCR) and get the same error.
What links a document to a maintenance cycle? Where can I see the config of this setup? I am trying to see where it is broken. I am using the correct IBASE number (production client in logical component), I tried to create a new logical component, new projects with correct settings but it still gives this error message. Please advice.
Thanks and regards,
Nischal

Hi
did you also unlock the maintenance cycle and open for changes in solar_project_admin by right click
do check this blog
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples
/people/dolores.correa/blog/2009/07/23/change-request-management-scenario-working-examples-final-points-and-appendix
Question no 17
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
Hope it solves
Regards
Prakhar

Cannot Close Maintenance Cycle in CHARM

Hi,
I'm testing CHARM and I'm trying to set the Maintenance Cycle (SDMN) to "Complete", but it's giving me an error.
Error: "Move to Next Maintenance Phase Rejected"
I was able to go through all the maintenance phases successfully as part of my testing, but for some reason the system will not let me close the maintenance cycle.
How can I find the problem?

Hi,
Follow this note to 1134993.
This should solve your problem.
Feel free to revert back.
-=-Ragu

Object to change the SCMA maintenance cycle phase in CHARM

Hi Everyone,
Can anyone let me know what is the Object which can perform the activity of changing the Maintenance cycle phase in SCMA Tcode in CHARM? i know only the change manager will have authorization to do that. i want to know the Role name and the particular object which will perform this activity.
thanks,
Guru

Hi ,
You can follow the below steps.
-> Goto Tcode SUIM
-> Roles -> By authorization object
-> object name : B_SMAN_WPL
-> Execute
This will give you the list of roles that are holding this object.
Cheers!
Veena BJ

ChaRM: new challenge with maintenance cycle

Dear colleagues,
I have got the following messages for transaction 8157 SDMJ (created from 8156 SDCR):
Header Data No maintenance cycle is open for the current system
Item 1 The item category 'SRVP' is not permitted for product 'SUPPORT_HOTLINE'.
My questions are:
1) Is the product maintenance obligatory for ChaRM?
2) how to detour these errors?
Regards,
Artem Ivashkin

Mainly this errors occurs due to locked maintenance cycle so goto solar_project_admin and then unlock by right click on the top or it may be due to wrong ibase other ,possible reasons are
- The IBase is wrong: The IBase/component must represent the production system in the project landscape.
- Lack of authorizations: Assign role "SAP_SOCM_ADMIN" or "SAP_CM_ADMINISTRATOR_COMP" (or equivalent) to the user who would like to approve the change request.
- Project is locked in table /TMWFLOW/PROJMAP: If an error is detected during the processing, then the project might be locked in this table. The customer can unlock it by pressing the refresh button under tab "System Landscape" -> "Change Requests". If there are other error messages shown during the refresh process, the customer must fix those errors beforehand.
P.S. The 'Check' button under tab 'Change Requests' (the same as transaction /TMWFLOW/CHARMCHK) will only do the checking. On the other hand, the 'Refresh' button will do the checking and update the relevant database entries.
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
check the above reasons mainly refresh
Edited by: Prakhar Saxena on Jun 3, 2011 5:36 PM

ChaRM: Several maintenance cycles in one maintenance project?

Hi!
We are working with urgent correction within ChaRM and thinking about to implement the normal corrections as well.
Our ChaRM workflow for normal corrections is characterized by:
a)corrections with different Life cycle (those who will be processed within 1 week, other with 2 week, etc.)
Questions:
1) Is it possible to have several maintenance cycles for one maintenance project to handle condition u201Ca)u201D?
2) What will happen with all the normal corrections and urgent corrections that have a long life cycle (status: in development, test, etc.) when the charm manager set the status of maintenance cycle in u201CGo liveu201D?
Thank you very much!
H. Thomasson

Hi Holger,
Maintenance cycle and SMI project is a 1:1 relationship.
In status GoLive you will be able to continue developement/work on normal corrections but you will not be able to release any transport requests/create transport of copies so your testings in QA will be limited.
In phase GoLive you are able to import requests into production.
Normal Corrections which have not been released yet are not lost. Depending on your scenario you may switch phases back to "in dev with rel." after you imported into production. It is not necessary to close and recreate maintenance cycles if you use one project for daily/weekly maintenance.
/cheers

ChaRM and Maintenance Cycles

All,
I am just starting out with implementing the ChaRM functionality on Solution Manager 4.0 SP12.
I have activated the BC Sets and can see how to customise the Change document behaviours but am struggling to understand and prototype the integration of transports & Maintenance Cycles.
I am planning to implement SP15 but until then, I wondered if you could point me in the correct direction for understanding how they work and how to customise the settings for them?
Ideally, I would like a reference site to view this in an operational sense.
Any help is appreciated.
Simon

Simon,
Here you go - there is more on the SAP Service Market Place and e-Training, but this link below is also a great source of information on how to get everything working.
If you have any more specific needs, please don't hesitate to ask - if this answers you question, please set this thread to answered.
http://help.sap.com/saphelp_sm40/helpdata/en/0c/5b2160f6fa4b83a3674a210b1cdeb0/frameset.htm

Completing / closing Charm Maintenance Cycle

Hi All,
I am trying to close the CHARM Maintenance Cycle. But get an RFC related error as mentioned below.
"Error RFC destination
/TMWFLOW/TL_COMPL_CHK_TR_WO_TL: New Maintenance
Cycle M000000177"
The user id which is trying to close the maintenance cycle in Solman,Is it necessary to have the same user id in Satellite system Development '000' client, with proper RFC connections.
Regards
PK

Hi,
Regarding the error "Error RFC destination
/TMWFLOW/TL_COMPL_CHK_TR_WO_TL" when closing the cycle:
This is usually an issue with the READ RFC user authorizations.
Please add to the READ RFC users to your DEV system (in all
clientsincluding client 000) the appropriate authorizations (e.g.
profile S_TMW_CREATE).
Please see also point 19 of this SDN blog:
Change Request Management scenario: Usual questions
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
Hope this helps.
Cheers
SH

ChaRM Maintenance Cycle

Can anyone tell me how to close a maintenance cycle in status of withdrawn that looks like there are still unprocessed transports even though the transport objects have been moved to a different transport, and transported to production? Thanks

Hello Linda,
Can you pleae reviw these Notes, as I am pretty sure they talk about what you are trying/wanting to do
933705 Closing inconsistent project cycles
1134993 Checking transport requests outside ChaRM
Hope this helps you resolve.
Regards,
Paul

Maintenance cycle - Charm

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