Maintenance cycle linking to change request

hi all,
we have copied std change request sdcr to zdcr and have modifed it by adding action and conditions to it. please advice on the following:
- when creating a followon document, i am not getting a pop up window asking for selection of maintanance cycle. whereas i am getting the pop up window for standard change reuqest. am i missing something here.
Points will be awarded for helpful answers.
regards,
imran

Hello Imran,
As far as the maintenance cycle and my knowledge concern, this maintenance cycle pop up should come when Change Manager (user in ChaRM) authorizes the Change request Document created by Service Desk Employee provided the required authorizations are given to Change Manager. Please let me know the authorizations for Change Manager in your system. If it is a sandbox or development system, you can try assigning the sap_all to change manager and check whether maintenance cycle pop up coming or not.
Hope it helps.
Regards,
Satish.

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No popup to select active implementation cycle, while creating change Request

Hi,
I have two active Implementation projects.
While creating change requests, it is not giving any popup to select the specific cycle.
It automatically assigns to newly activated Cycle.
Please advise.
Thanks & Best Regards,
Kiran Sathyan

Hi,
if you would mention about sap solution manager version, this critical landscape transport and design before you state the problem, this would saved much time.
Now I dont think so Popup functions applicable for implentation cycles.
check out http://help.sap.com/saphelp_sm40/helpdata/en/1a/c39742042fc86ae10000000a155106/frameset.htm
and regarding closing the project cycle check this out below informations,
933705 - Closing inconsistent project cycles
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question 10.
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Import of maintenance cycle with deleted transport requests in queue

We use Solution manager 7.0 with one maintenance cycle per satelite system landscape.
In this maintenance cycle Regular corrections and Urg. corrections are used.
When a transport request (connected to a correction) is re-imported into the quality assurance system.
The transport request triggers a deletion and "add to buffer" of the same request into the import queue of the production system.
The sequence of the transport in the production queue is correct before the "import all" into production is triggered via the tasklist of the maintenance cycle.
During the "import all" of the maintenance cycle into production the re-imported requests are pushed to the end of the importqueue.
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All our satelite systems have a 3-tier landscape with a simple transport routes configuration.
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Hi Gert-Jan,
We do the same and we don't face this issue. There is thus a solution.
I never had this case, this might be a parameter in your QAS refresh procedure.
1/ If you empty your production import buffer (meaning you import it all to production) before tacking the production copy you will never have this issue.
2/ If you have some transportd left in the import buffer of production , you have this issue ? I guess this is our case
I will try to reformulate the case.
The refresh of QAS is causing the lost of some customizing that were not yet imported in production but was imported in QAS prior to the refresh of QAS.
When you reimport the "overwritten" transports in QAS after the refresh, this transport is removed from the QAS import buffer and going too the import buffer of production.
A/The same transport is now twice in the import buffer of production ? we don't have this in our landscape (I even think this was not possible)
B/Or in between this transport has been imported in production and thus you are right it falls in the import buffer of production again with another sequence.
Thank you to confirm your case A or B ?.

Change Request without development

Is there a way to process a Change Request without actually going through development? We have a situation where some development work will actually be done in another system not linked to Solution Manager, but yet we would like to be able to manage the change request for those changes in Solution Manager. (The idea being that all change requests will be managed in the one Solution Manager system.) As our current system is setup right now, we cannot get past the status of "In Development" without actually making any development changes.
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Hi Rita,
actually i have the same problem and i think about how to connect non-sap-systems to the change request in sap solution manger.
How did you connect theses systems to the solution manager? What did you do in transaction smsy?
Did you create a project and a maintenance cycle for the change requests of your non-sap-system?
Is therer a possibility to report theses change requests?
Thanks in advance,
Jens

Assigment maintenance cycle -- system (IBASE) in CharM

Hello!
I have the problem to establish CharM functionality.
When I try to set a urgent correction in status "In Development" I get the following error:
No maintenance cycle is open for the current system
My question are:
- How do this assignment maintenance cycle <--> system (IBASE) work?
- Is it perhaps possible to execute this assignment manually?
- Is there some log files that can be analysed for this problem?
Thanks & regards
Thom

Hi,
About this issue, there is a detail information about this in blog point 6 u201CChanges in the logical components of a project where Charm is already activatedu201D.
This is the link: http://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/15116
So, you have to change the transport route accordingly and then close current maintenance cycle and generate a new one.
Following is the steps.
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1: change transport route from DEV > PREPROD >PROD to DEV > USER > PROD on the domain controller system.
2: close current maintenance cycle.
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Hi,
We have enabled checkin checkout functionality for ChaRM in solman_directory,
Once we create change request for a business process from solman_directory,e we checkout structure object for that change request into assigned maintenance project., before authorizing change request.
Once change request is completed ,we want to check in the structure object, but not getting the option under Change Request->Transaction Type=>Customer fields->Solution->right click on assigned business process.
Also tried by changing the phases of maintence cycle but no use, all requests are remained pending in check out,
Please suggest.
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Sonal

Dear Anzar,
What is the error message you are getting. check the CMS logs for the more information.
Please check n verify location of the inbox folder when you click on checkin tab.
refer to SAP Notes 872892.
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Close Maintenance Cycle

Hi Team,
I am trying to close the maintenace cycle. Currently the phase of the maintenance cycle is "Being Completed". When i try to complete the cycle, i am getting below error.
Note: I am using Sol MAn EHP1, ST:SAPKITL433
Move to next maintenance phase rejected
Message no. SOCM_ACTION_LOG 026
Diagnosis
The next maintenance phase cannot start (see below).
System Response
The system terminated the action.
Procedure
Obtain the conditions required for the next maintenance phase.
Additional Information:
Messages from task list M000000070
Error RFC destination /TMWFLOW/TL_COMPL_CHK_TR_WO_TL: New Maintenance Cycle M000000070
No transport requests for the CTS project ZCLOSE_CLC
Your valuable input will be very much appreciated.
Thanks
PSK

hi
pls check the note
[933986-Phase transition not possible|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=933986]
this may help
jansi

Error while trying to complete a maintenance cycle

Hi,
I created a maintenance cycle and had some requests created underneath it, some of them gone into production and some of them till QA and one in Dev stage. Created another project along with created another maintenance cycle. Have some requests on that.
Now when i try to close the first cycle it showed all the requests completed and the one still in the cycle (testing stage, dev stage) and also it gave a message like if you complete now it will not be reused in this cycle but when next cycle for that project is created it will be transferred there. I went ahead and tried to complete (close) the cycle, but it is not doing it. The following is what the error showing:
CTS projects for Solman project ZMAINT_1 could not be releaed
CTS project DR1_P0004 in system DR1 client 130 could not be released
Status is showing as Being Completed and it is not allowing to create new cycle since the previous is not completed properly.
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Murali.

Hi Ruben,
Thanks for the reply and it worked after releasing the modifiable requests under that cycle. But when i created another cycle under that project it transferred all the urgent correction transports (some of them went to production, some of them not) from the previous closed one but it is not showing any normal correction related transport requests, what happened to those normally when you close a cycle ?
Thanks,
Murali.

Moving Change requests to new Maintenance cycle after approval

Good Day
I was wondering, is there an easy way to move any give change request from one maintenance cycle to another one. An example would be.
I have a change request that currently has 1 ABAP, 1 Config and 1 Security transport assigned to our current maintenance cycle. I have been requested to move the change request (along with all the transports) to a future maintenance cycle.
Is it just a case of re-assigning the change request to the future cycle, ?
Regards
Don Newton

Hi Don,
It's a very interesting question... I think that a lot of people here need this functionality and SAP finally hear that from us.
This new functionality came with SP15. You should have a look to SAP notes 1071412, 1134993 and 1141086, it may help you to solve your problem.
regards,
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Move change request from a maintenance project to another project

Hello all,
we want to close a maintenance project A and create a new maintenance project B. We have a lot of change request they aren`t finish, so we want to move them to the new maintenance project.
The following steps we have done:
1. Doing all phases of the maintenance cycle of project A.
2. Close maintenance cycle project A.
3. Create a new project B.
4. create a new maintenance cycle for project B.
Now, we have the problem, that all change request from project A and maintenance cycle A didn't move to the new project B and cycle B.
If you create a new maintenance cycle in project A, all open change requests move to the new cycle. But we want to move them to a new project and a new cycle.
Have anybody a suggestion how to do this?
Kind Regards
Marc

Hello Marc,
there are a couple of methods in a class that might help you if you DO have to do it... but SAP will not support you in case you have any problem.
you can take a look to methods of class CL_HF_HELPER.
Methods :
SET_BO_LINK_TO_CHNG_DOC is used to set link between SDMJ and SDMN
SET_BO_TASKLIST_OF_CHNG_DOC is used to set link between SDMJ and tasklist
as there are those methods, to create links SAP, provides some others that are supposed to break them (If i remember well they are not activated or finished but you can still have a look !!)
Those methods are
DELETE_BO_LINK_OF_CHNG_DOC
DELETE_BO_TASKLIST_OF_CHNG_DOC
RECREATE_BO_LINK_OF_CHNG_DOC
RECREATE_BO_TLIST_OF_CHNG_DOC
Hope this helps
One more time... be carefull with those methids... I think it s quite dangerous to handle those kind of things without SAP's support.
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Regards
Khalil

Linking Documents in Change Request Management

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We are using Solution Manager 4.0 and the change request management functionality.Before implementing this we were storing the test results in the test case management of project management.But now when a tester do the testing,in urgent correction transaction,there is a option to upload the document to the particular urgent correction in the transcation tab.Can we link this document we store in the urgent correction to the test case tab in solar02 of the particular maintenance cycle?
Thanks in advance,
Avinash.

Stefan,
Have you checked SAP note 987927? It can help.
Regards,
Raquel Cunha

Error "no link to maintenance cycle" happens after reset to previous phase

Experts:
I have a CHaRM project which has successfully transported a few changes into production.
Then I use action "set to previous phase" several times to set this project to "development without release".
Then I create another change request by selecting the maintenance cycle of above project.
After authorizing and saving above change request, a normal correction is created. However this normal correction
has an error "no link to maintenance cycle" even its document flow shows the maintenance cycle mentioned above.
The IBase is the same as previous selected and is verified to be right.
Could you help decide what else is wrong?
Thanks!

Hi
Please go to your project and PRESS REFRESH button in System landscape-Change Requests Tab
this update the entries in database then now
goto this table /TMWFLOW/PROJMAP
Check if the Project is still locked in table /TMWFLOW/PROJMAP: If an error is detected during the processing, then the project might be locked in this table.
The refresh button will help you to get out of this problem and check also if there any other errors.
Regards
Prakhar

No link to maintenance cycle

After generating a change request to be sent to development the following error occurs. No link to maintenance cycle. Could someone please help me?

Hi,
did you create a maintenance cycle like described in the guide:
http://service.sap.com/solutionmanager -> Downloads -> Documentation -> "3.2 SP08 PDF Documentation Change Request Managmt. English" on page 32 ff. ("Creating a Task List for a Project")?
Bye

Set Change to 'Development' : ERROR: No maintenance cycle

Hello,
i have customized the change management scenario in SolMan 4. Now that I have approved a change request I want to set the change to 'development'. But the error No Maintenance Cycle appears.
I have assigned a maintenance project to my Solution. I have actived the change management in the maintenance project, but as i wanted to push on the create task list button the message appears that my project ist not released yet, cycle can not be created.
Please could you explain me how to create a maintenance cycle, what are exactly the necessary steps and why I need a maintenance cycle, for example for creation of a new user??
Thank you in advance!!
Regards
Marcus

Hi Ausra,
Please, take a look at this topic:
Change Request Management scenario: Usual questions and known errors
/people/dolores.correa/blog/2009/07/22/change-request-management-scenario-usual-questions-and-known-errors
17. Error: "No maintenance cycle is opened for the current system"
Best Regards,
Fernando Rocha

Urgent plz...CHanging project/maintenance cycle phase

i have implementation project and activated ChaRM for it.
the task list and project cycle has been created scuccessfully.
i created change request and assigned to that task list. when i set status "Development Complete" i need to import the TRs manually (SDMJ), but for that the phase of the cycle should be "DEVELOPMENT WITH RELEASE"
i can change the task list phase by executing report /TMWFLOW/PHCNTRL_DB_UTILITY and the TR is imported to QAS successfully as well but the project cycle (SDDV) is still in :DEVELOPMENT W/O RELEASE" ???
and when i try to change the phase (CRM_DNO_MONITOR -> SDDV -> Next phase) it gives error
Message no. SOCM_ACTION_LOG 090
Diagnosis
An exception has been triggered in PPF action processing.
System Response
Action processing has been terminated. The status of the transaction is still incorrect.
Procedure
You cannot execute the action until the cause of the error has been removed.
The error messages will be kept until the transaction is next checked for subsequent analysis.
Procedure for System Administration
If necessary, analyze other messages in the application log for the incorrect transaction. To analyze the termination, you can activate the breakpoints in the checkpoint group socm_exception.
Additional Information:
Exception CX_SOCM_CONDITION_VIOLATED occurred (program:
CL_IM_CHM1_HF_CHECK_SET=======CP, include:
CL_IM_CHM1_HF_CHECK_SET=======CM002, line: 327).
Please Help

Hasan Sidra wrote:
thank you Prakhar for ur reply..
>
> Prakhar can you plz correct me..
> when we activate charm, it creates a Task List and a Project cycle. Is it necessary that these two must be synchronized??
> Means the status (i.e dev with release, test, go live) should be same or we can transport all the TRs only by maintaining Task List??
yes ..task list and project cycle must be in sync
> Because i can not change the status of SErvice DEsk Project any means but i can transport TRs by changing Task List status by /TMWFLOW/PHCNTRL_DB_UTILITY..
>
> Please help
there is no service desk project...but a service desk transaction wihch in turn automatically updates the status of task list..this transaction and task list both are attached to corr changes of ur project
generally the process is to change the status using service desk transaction not using that report that report is used in case of problem occured....therefore used for force closing the cycle.
Hope it clarifies
Regards
Prakhar
Edited by: Prakhar Saxena on Jan 9, 2012 11:00 AM

Maintenance cycle linking to change request

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