Maintenance marketing attributes

Hiii,
can anyone explain me how and where to maintenance the marketing attributes in CRM 5.0. My intention is to remove some marketing groups in Interaction WinClient.
Thanks in advance,
greetings,
John

Hi John,
Even though I am not very much clear what you want to achieve in Interaction Centre below is the procedure to Marketing attribute creation and assignment to BP.
We can create Marketing attribute using t code - CRMD_PROF_CHAR, each of such created attributes have to be grouped under Attribute Set. TO create attribute Set and assign the attributes use t code CRMD_PROF_TEMPL. To assign thus created Attribute set to a Business Partner use t code CRMD_PROF_BP.
If you want to assign attribute set to a Target group then use CRMD_MKT_TOOLS - Expert Tools.
Hope this should help.
Regards
Malikarjun

Similar Messages

Marketing attributes update via survey

Hi experts,
I'm a bit stuck with a survey scenario with the CRM survey suite. I'm working on a CRM 2007 system.
My goal is to eventually send a email to several business partners, with a link to the survey. In this survey there are marketing attributes that can be chosen, so when the business partner completes and sends the survey, the marketing attributes of the business partner in CRM are filled.
What I did so far:
- In the Survey Repository I created a new XML file, under Parameter XMLs -> bsp.
<?xml version="1.0" encoding="UTF-8"?>
<SurveySystemParam
Action="http://**crm05.corp.*******.com:8000/sap/bc/bsp/sap/crm_svy_server/Survey.htm?sap-client=158"
Method="post"
Enctype="application/x-www-form-urlencoded"
AccessURL="http://**crm05.corp.********:8000/sap/bc/bsp/sap/crm_svy_server/Survey.htm"
IncludeStylesheetInOutput="true"/>
- Created a new marketing survey in the CRM survey suite: Here I could select al my marketing attributes I created before.
- In the maintenance of the Survey Attributes:
     o Evaluation without business information warehouse (marked)
     o Callback to PBO: CRM_MKTCA_SURVEY_MKT_PBO
     o Callback to PAI: CRM_MKTCA_SURVEY_MKT_PAI
I found somewhere I had to fill in those values by the interface to application.
Now my problems..
When I try to generate an URL, I select the options:
GET option: BSP
GET file: my xml file
SEND option: BSP
GET file: my xml file
I thought these where the options I had to choose to create the URL, but when I try to test: a blank screens opens.. So no survey is shown.
When I changed the second option to MAILTO (and select the standard available xml), the URL works (survey is shown). Is this the correct way?
And.. Not sure what do next, I don't see how the survey will be linked to the right business partner.. When the survey is send to a business partner, the reply of the filled in survey will automatically be linked to the right business partner in CRM? There are more settings needed?
Thanks in advance for your help! If you need more information please reply!
Jasper.
Just start up a campain with a mailing form, a link to the survey. Than send this as an email? Than the

Hi,
we are using CRM 4.0 and here it works fine.
Regarding update of marketing attributes: See note 638320
I think you did it the right way choosing BSP in both options. Here is how the Parameter file looks in our DCR system and it works:
<?xml version="1.0" encoding="UTF-8"?>                                                                                <SurveySystemParam Action="http://svc1DCR.postdk.net:8020/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=210" Method="post" IncludeStylesheetInOutput="true" Enctype="application/x-www-form-urlencoded" AccessURL="http://svc1DCR.postdk.net:8020/sap/bc/bsp/sap/crm_svy_server/survey.htm?sap-client=210" IncludeStylesheetInOutput="true" />
You can find the Http service in transaction SMICM.
Best regards
Annette

Marketing Attribute Organizatitional Structure - Data Source?

Hi Expert,
we want to use the Oranisation Structure CRM: PPOMA_CRM (Company Organisation) as Data Source to generate Marketing Attributes. => Result is to select for the target group the employee in the specific department.
Question, is this simple possible and how to find the correct data table of the Organization structure to set the filter which will work in combination with BP (Role Employee) and Organistation (Department)?
Merci, Anja

Hi!
So in the UI there is no option to do this maintenance?
Thanks your answer,
Gábor

Populating marketing attribute of bp in new field created by eew in crm

Hi all,
    I have created new field in transaction types(lead opp, quotation and order) through eew.
    how do i populate a value of a marketing attribute that i have maintained for a business partner(TABLE for marketing attribute:- AUSP) in the new fields created in all the transaction types.
    Can anyone help me in how to achieve this as it is an high priority issue for me?
    I have tried doing by writing a code in pbo of the screen in which fields are created but it gives me a dump at item level if item is maintained otherwise it works but item is compulsary.
Regards,
Rahul

Hi Rahul,
Check the BADI 'CRM_CUSTOMER_H_BADI'
Implement the method 'CRM_CUSTOMER_H_MERGE'
First of all select the data from the table.
Fill in the appropriate corresponding field in the structure 'CS_CUSTOMER_H_BADI',of the method, with the data extacted. Finally(very important), In the table 'IT_INPUT_FIELD_NAMES', of the method, append a line with the field FIELDNAME containing the name of the field in the Customer_h structure and field CHANGEABLE containing space.
I think this should solve your problem.

Error in Marketing Attribute Update

HI All,
I need to update the Marketing attribute of the BP. For this i tried using below mentioned FM
1. CRM_MKTBP_ASSIGN_ATTRIBUT
2. CRM_MKTBP_CHANGE_BP
Now i am facing a strange issue here. My code is able to update BP half of the time and half of the time Not at all.
Doesn't return any error OR warning, but not working.
Is there any thing else which i can try Or any limitation on Marketing attribute, I simply have no idea how to resolve this.
Any help is deeply appreciated.
Dave

HI Prerna,
Thanks a lot for the reply...
I tried your approach, but still not able to resolve it.
I am not getting any error in the return table. It shows success. But when i go to BP transaction and then to Marketing attribute tab, i don't see any Attribute Set assigned to BP.
When i go to Edit Mode and manually assign attribute set, It shows me the values passed by me, but even there also if i save BP, Attribute set is not getting saved.
I am thinking it might be a bug, did any body else has faced similar problem with Marketing attributes?
If yes, what is the Solution for this and did you raised any OSS?
FYI, We are working on CRM 7 Ehp1.
I am able to find One Error. When my program is calling FM CRM_MKTBP_ASSIGN_ATTRIBUT_TAB. It is raising an exception.
Exception is 'CX_SY_OPEN_SQL_DB'. In the FM at line 340 there is a statement:
INSERT ausp FROM TABLE lt_i_ausp.
This is the place where exception is raised.
I am looking for a Note for this, but if some body has any idea on this, Please share.
Dave
Edited by: Dave on Sep 19, 2011 12:28 PM

Error message while creating marketing attributes

I get a message 'express document "update was terminated" recieved from author' while creating and saving a marketing attribute. The attribute gets created and I can assign them as well. I would like to know why I am getting this message and am I missing something?
I am using CRM 5.0 online.
Regards
Ani

You should check if there is a dump in ST22..... If there is one, then you can find the cause there... Most of the times it is an Authorization Issue.
Thanks,
Ranjan

Urgent: How to Remove assignment of a marketing attribute for an BP

Hi Guys,
In my project we are maintaining two marketing attributes for all the business partners.
But there is a need now based on some condition we want to remove one of the assignment for the BP (I.e which ever BP matching the condition)..
I dont want to remove this manually using the transaction code..
Is there any function module to remove the assignment of the marketing attribute for the BP.
Would appreciate an early reply...Since it is very urgent...
Regards,
Sundar

HI Sundar you should follow the following steps.
1. Create a target group in the segment builder selecting all the business partners that meet your criteria.
2. Go to the Expert tools (transaction CRMD_MKT_TOOLS)
3. Select the Deletion of an Attribute for All BP Assignments to a Target Group option.
4. enter in the name of your target group, the attribute set and attribute you want to remove.
Nima

How to deactivate the marketting attributes for BP in CRM

Hi,
how to deactivate the marketting attributes for BP in CRM
I can add and maintain the same using tcode crmd_prof_char
But how do I deactivate.
Points will be rewarded
Thanks

.

Obtain list of fields for marketing attributes against BP

Hi All,
I'm working on a data extraction routine for BP data and need to be able to allow the user to select which fields will be extracted and added to the output file. I've got some standard code that so far uses a data dictionary structure to create a pop up of fields with checkboxes so the user can select which fields to output - it uses FM DDIF_FIELDINFO_GET to simply list all fields for a given structure.
My requirement is to extend this so that all possible marketing attributes against business partners are also available for selection in the field list. I guess to do this I need to find a way of reading all fields defined for any BP type attribute sets.
Does anyone know of any FM's that do this or have any ideas around tables I can read?
Note: I'm after the atttribute names not the actual values.
Thanks,
Gareth.

Hi Gareth
I think the function modules in group CRM_MKTPFTPL_OW are really valuable.
Maybe you could call CRM_MKTPFTPL_GETLIST and then call CRM_MKTPFTPL_READ_CHR for each one.
They aren't called by Pratik's FM's though .
Cheers
Dom

Populating CRM marketing attributes using the APD

Hi Experts
We are having problems with populating CRM marketing attributes using the APD. When we run our process we get the error message:
CRMBW_ATTR_WRITE005: Error when processing function module CRMBW_UPDATE_BPMKT_5. Message no. RSAN_MDL024
As you can see, we are using the new function module CRMBW_UPDATE_BPMKT_5 since the old CRMBW_UPDATE_BPMKT did not work either.
Do we have to add a reference to a infoobject in transaction CRMBWTARGETS? We have not done this because the marketing attribute in CRM doesnt have decimals and all the objects in BI have. Could this be the cause of the error?
Kind regards
Erik

Hi Ramesh,
Thanks for quick reply.
I have already followed the procedure you have described. Since there is not common objects between ODS and Bpatner infoobject, i am not able to do mapping.
for eg. my ZBPARTNER infoobject has attributes like zfooty, ztennis and zrugby but my ODS has char name , char value, counter for multiple values infoobjects.
I am following the example in the demo content to work out the process but could not understand how the data is getting uploaded from ODS to Business partner.
http://help.sap.com/saphelp_nw70/helpdata/en/bf/5df63bf9deaf09e10000000a114084/frameset.htm
Thanks,
Sandeep Jogde

Description of marketing attribute not transfered to MSA

Hello,
we have created new BPs in CRM Online 4.0 and assigned marketing attributes.
After replication we've seen that the description of some attributes is not visible on mobile clients and clients on the workgroup server.
Only the value of the attribute is shown but not the description. In CRM Online everything is still fine.
I have found out that this happens obviously always with one special attribute set.
Kind regards
Thomas

Hi,
is this a different issue as already mentioned in thread
[Table SMOAUSP not filled]?
Long texts is customizing data and therefore doesn't come along with the BP master data but needs to be synchronized manually (in case it has been changed).
Regards,
Wolfhard

Marketing Attributes not updating in BP through Suvery

Hi friends,
I m working in CRM 5.0, i want to update marketing attribute of BP using survey response, i have created survey which include marketing attributes, in survey setting i have maintained
Callback to PBO CRM_MKTBP_SVY_ATTRIBUTE_PBO
Callback to PAI CRM_MKTBP_SVY_ATTRIBUTE_PAI
further i have generated survey url using BSP option, next i have assign this survey url to mail form, Customers/BPs can open the mail and able to fill the survey successfully, but when i checked in master data of BP no marketing attributes are assign to them(Marketing attributes are not updating).
Please help me to resolve this,do i will have to add marketing attribute anywhere in FM code ?? i have also read sap note : 638320 but no success.
Thanks,
Vivan

Hello together,
I would like to describe my own problem with updating Marketing Attributes in a Business Partner via a CRM Survey.
Currently I am working with SAP CRM 7.0 EHP1. The Survey is maintained in SAP Survey Suite in the Application "Marketing".
Furthermore I am using the following function modules:
Callback to PBO CRM_MKTBP_SVY_ATTRIBUTE_PBO
Callback to PAI CRM_MKTBP_SVY_ATTRIBUTE_PAI
The Marketing Attributes should be updated within a Contact. This contact have assigned the role "Internet User". Behind this role I have defined my CRM User name.
For testing the Attribute update I have generated an URL with BSP. Afterwards I opened this URL and logged in with my CRM User name. After filling in the survey and submitting no business partner were updated. It seems that the "conversion" from my CRM User to the CRM contact doesn't work. I think there could be a problem with the PBO and PAI modules. Because the functionality "Evaluation" within the Survey Suite shows a number of evaluated questionnaires and answers after submitting my survey.
So my questions:
Are the mentioned PBO and PAI modules up to date? (Last change date was in 2005)
Is the Application "Marketing" within the SAP Survey Suite the correct one?
I would be glad if anyone could give me tip for my problem. Thanks a lot and best regards,
Oliver

Marketing Attribute Display Order on Account Overview Page (Web Client)

Hi All,
I am using CRM 7.0 EhP 1 and I have encountered a item I need to address in regard to the display of a Marketing Attribute set on the Account Overview page (BP_HEAD/BPHEADOverview) on the Web Client.
The component in question on the page is BP_DATA/MarketingAttributesEOVP.
Once the Attribute set is selected on this component, I require that the Atributes display in the order which there are maintained in the Attribute Set Template Profile in transaction CRMD_PROF_TEMPL.
However, currently they are displaying alphabetically by attribute description on the Web Client as default.
Any idea how to achieve the requirement above as standard if possible?
Thanks,
Jonathan

Hi Jonathan
We experienced the exact same issue.
We raised this with SAP OSS. There is no standard mechanism for altering the display order unfortunately.
The only options are custom are we were not prepared to make this sort of adjustment to the system.
Sorry I cannot give you better news.
Regards
Arden

Marketing Attribute Date Validity

In table CAWN there is a 'value from' and a 'value to' field on this table.
However when we create new marketing attribute and it's description there appears to be no way of setting a valid to/from date for it.
We are using CRM 4.0.Can anyone tell me how this is possible, or even if it is possible in CRM4.0,
Many Thanks
David

Hi,
Sorry to say this, but even in CRM 5.0 it is not standard.
I am not aware of any BAdI which does this out of box. I think you need to build custom functionality, because these attributes are used in various functional areas and you need to take care of this by your own
<b>
Do not forget to reward if it helps,</b>
Regards,
Paul Kondaveeti

Marketing attribute not assignable with language PL

Hi *,
I have detected a strange behaviour when maintaining "some/special" marketing attributes for BP in logon language PL.
The affected attributes are configured as follows.
Format                   No. Chars      Dec.Places      Meas. unit      Sing-val
Numeric Format         3                    0                    %                   X
The usage for EN/DE is fine but when trying to maintain a value like '30' using logon language PL the below mentioned error occurs. But obviously I don't use intervals etc. Just a single figure.
Attributes with the following settings do not lead to an issue:
Format                   No. Chars      Dec.Places      Meas. unit      Sing-val
Numeric Format        10                    0                                          X
DETAILS ON ERROR-MESSAGE
Diagnosis
Possible causes:
Intervals can only be specified if you have set the indicator Intervals
Allowed.
You must specify the interval in the form value 1 - value 2 (there must be a
space both before and after the hyphen). No other character except a hyphen may
be used to separate the values.
A value can contain up to the same number of decimal places as specified in
the Decimal Places field.
The value in the field Number of Chars defines the total number of
characters, including decimal places (for example: If the number of characters =
3, and the number of decimal places = 1, then 20.1 is valid, but 300.1 is not
valid).
You must define the decimal point and the thousand separator according to
your user settings.
Procedure
Use the value help, if available, to select a permitted
value. If there is no value help available, check the data type of the marketing
attribute."
To exclude the possibilty the attribute could be "damaged" I created a new one with same options and got the same language dependend behaviour.
Any ideas?
Kind regards
Thomas

Any ideas/impressions?

Maintenance marketing attributes

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