Maintenance Optimizer in Solution Manager 3.2

We are experiencing the sheer joy that Solution Manager is, while trying to configure the Maintenance Optimizer.
From the document MOPZ_Component32_vers4.pdf document that is for SP15 for SolMan 3.2, we are confused by this section on Page 6.
"Your system administrator must have performed the following Customizing activities:
&#56256;&#56440; Maintain User for Communication with SAP Service and Support
&#56256;&#56440; Assign S-User for SAP Support Portal functionality or with the transaction AISUSER
Your S-User must be assigned to the same customer or corporate number as
the S-User which your administrator entered in the SAP-OSS RFC destination."
We just don't understand the last sentence. You enter an S-User in the SAP-OSS RFC destination in sm59?? Where??
Currently in AISUER I have an entry, with my SAP User ID (eg. FRED) and my S-User ID in the 'Contact Person' column (e.g. 123456, my S000123456, shortened).
We can access the Maintenance Optimizer, but packages are not visible there. No error is reported. I have the necessary Roles. Are these the correct values?
Our SAPOSS Rfc is functioning, as user OSS_RFC. What the document is trying to say about the relationship between this RFC and a service marketplace S-User is unclear.
Any assistance appreciated. Remember, SM 3.2!

Hi,
You can download this to desktop or you can transfer same to server(/usr/sap/trans/EPS/in/)
You have to uncar using SAPCAR.
Also you can directly upload from front-end using spam/saint as well.
Then apply the same using spam/saint.
Let us know if you need any clarification.
Regards

Similar Messages

How to configuration Maintenance Optimizer in Solution Manager 4.0?

Hi All,
Can any tell me How to configuration Maintenance Optimizer in Solution Manager 4.0?
If any one having the document for same then please give me.
My mail id is : - <email address removed by moderator>
Thanks a lot,
Harshal

Hello Harshal,
Please go to service.sap.com/solutionmanager, click on the "maintenance optimizer" link, then a step-by-step guide is available there.
Another document is attached in Note 990534.
If you have further issues, Note 1024932 might be a good starting point.
Best regards,
Victor

Upgrade button missing in maintenance optimizer of Solution manager

Hi,
We are going to perform upgrade R/3 4.7*110 Non uniocde to ERP 6.0 EHP non unicode.
We used SAP EHP 1 for SAP Solution Manager 7.0 and support packake for SAP EHP 1 for SAP Solution Manager 7.0 is 24.
Applied following OSS notes pertaining to MOPZ :
0001450757
0001461849
0001485385
0001548530
0001590226
COnfigured using tx code SMSY - Product System is SAP ERP and product version is SAP ERP 2004.
Created logical components and assigned to <SID> of R/3 4.7 Development system.
Then created solution and configured solution landscape . Logical component was assigned to solution landscape.
Then clicked on "Create new Optimizer transaction"
Then select product version : ERP 2004
Then select Product system and selected <SID>.
But only "maintenance" button was displayed.
However "Upgrade with enhancement package" button is not showing.
Please help us the solution.
Thanks
ap

A Prasad Rao wrote:
Hi Sunny
> For R/3 4.7*110 product name is ERP and product version is ERP 2004
>
> I want upgrade button or upgrade with Enhancement package button should appear
>
> It seems we need to apply some OSS notes but coul not find anything becasue SP stack for solman installed was 24.
>
> Please help
> Thanks and Regards
> APR
As I said earlier, you need to register it as ERP 6.0 only to get Enhancement Package installation button. There is no other option for it. If you want to confirm then check How to install EHP4 guide on http://service.sap.com/erp-ehp.
Thanks
Sunny

Error with Maintenance Optimizer in Solution Manager 4.0

Hi, I am configuring Solution Manager for download SP, I check marketplace and download the guide, when I try to download a SP following message show me:
"Change requests cannot be displayed or created, because the RFC connection has errors, or is not maintained.
Check whether the RFC connection to the Change Man agement system is under the key CHARM_DEST (APPLI field in the DESTINAT field), in the view BCOS_CUST. You need authorization for the cross-client view/table maintenance (S_TABU_DIS and S_TABU_CLI).
Check the RFC connection in the transaction SM59. If your SAP Solution Manager system is also your Change Manager system, the internal connection must be 'NONE'. You need authorization for the administration of RFC connections (S_RFC_ADM)."
I go to sm59, verify RFC SAP-OSS with correct data, I found at guide following Host :
/H/54.16.44.50/S/sapdp99/H/54.62.200.35/S/
When I try press Connection Test Buttom I can not connect to SAP.
Do you know which can be my error? .....
Regards.

Hi,
Following the note 1024932
Steps to do before configre the maintance optimizer you need to configure sattilite systems in solution manager.
go to SMSY and configre R\3 systems.For these systems you need to create RFC connections and Logical comp.
http://service.sap.com/rkt-solman
for tutors and PDFs how to set up MOPZ.
Points if it helpfull
Regards
Neni

How to configure maintanace optimizer in solution manager

Hi,
How to configure maintanace optimizer in solution manager.
Regards,
Asif

Hi,
Check this link... it has complete step by step configuration of Maintenance Optimizer...
https://websmp105.sap-ag.de/~sapidb/011000358700000235502007E
http://www.sdn.sap.com/irj/scn/elearn?rid=/library/uuid/90454eea-3564-2a10-d0b9-c84d468365ab
http://help.sap.com/saphelp_smehp1/helpdata/en/46/418970cdb45fabe10000000a1553f7/frameset.htm
https://websmp210.sap-ag.de/~sapidb/011000358700000086852008E.sim
https://websmp210.sap-ag.de/~sapidb/011000358700000086862008E.sim
http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3417100)ID1787522650DB00553277662805589317End?blog=/pub/wlg/8217
Also, http://service.sap.com/rkt-Solman --> Technology Consultant & System Administrator -> Technical configuration ->configuaration of Basic settings in solman, Mopz simple usage and normal usage
Thnx,
Waseem.

Maintenance Optimizer - Under Change Management in solman_workcenter

Hello,
If I go to transaction solution_manager and navigate to the Maintenance Optimizer in our solman system, I see dozens of lines of maintenance requests. Furthermore, I go start a new transaction and I will be shown the appropriate logical components which are assigned to the solution landscape that I chose when entering solution_manager/dswp.
However, when I use solman_workcenter instead (which is the direction that we want to go), and then go to the change management tab, and click on maintenance optimizer, I am not shown any maintenance requests. Furthermore, when I try to start a new transaction, the logical components are not displayed and I cannot choose the system for which I want to the transaction for.
Am I missing some configuration or setup within SOLMAN_WORKCENTER which is preventing me from being placed into the appropriate Solution Landscape?
Thank you.

John,
Looks like this is an authorization issue.
Please check the user has these following roles.
SAP_SMWORK_ADMINISTRATOR_COMP
SAP_SMWORK_BASIC
SAP_SMWORK_BPM
SAP_SMWORK_CHANGE_MAN
SAP_SMWORK_DIAG
SAP_SMWORK_INCIDENT_MAN
SAP_SMWORK_JOB_MAN
SAP_SMWORK_LANDSCAPE_MAN
SAP_SMWORK_SETUP
SAP_SMWORK_SYS_ADMIN
SAP_SMWORK_SYS_MON
It's working fine for us.
Our user has these above said roles.
Regards,
Sanjai

Automatic Master Data Maintenance in SAP Solution manager

Hello!
I am doing the settings from the "Configuration of Service Desk for VAR".
I find it difficulty "4.1 Automatic Master Data Maintenance (Standard)".
My questions:
1. Tcode SM30 -> V_AIINSNRS
http://imglink.ru/show-image.php?id=c095122ec4b0119d32ffab4675b174e7
How to insert data into a table "V_AIINSNRS"?
table V_AISAPCUSTNOS:
http://imglink.ru/show-image.php?id=f45703bd65e714ba309ecc3010fc7271
I Used report AI_SC_GET_SAP_CUSTOMER_NUMBERS.
2. I tried to run the report AI_SC_REFRESH_READ_ONLY_DATA.
http://imglink.ru/show-image.php?id=598159ed85a780096de8e5afead42095
What does this message?
Transaction SMSY_SETUP -> Expert Settings: performed
Thanks!

Hi Dmitriy,
1.
These tables are maintained by the report AI_SC_GET_SAP_CUSTOMER_NUMBERS.
Also, the report uses the S user is stored in the RFC SAP-OSS to determine all the SAP customer numbers that you support.
So, an S user from the Service Provider, with a password that has authorization to
display all customer information for the VAR customer numbers, must be available in the
RFC SAP-OSS.
For further information you can check note 1151450.
2.
To run the report AI_SC_REFRESH_READ_ONLY_DATA, you should be able to perform the above activitie first and flag customer numbers or installations for generating the data.
Best Regards,
Fernando Rocha

Solution Manage Maintenance Optimizer Installation

Hi,
I am in the process of trying to configure maintenance optimizer for solution manager. I have performed the following pre-requisites as specified in the SAP documentation
1. Support Package 09 for Solution manager
2. Applied OSS Notes 1024932, 1008717, 0950974
3. Set up user with appropriate roles and authorizations SAP_MAINT_OPT_ADMIN
4. Activated BC Sets as dictated by OSS note 990534
5. Define a Solution
6. Assign S-user to MO user
7. Check RFC Destination and assign S-user Login details
When I enter the solution and attempt to configure MO via Change Management -> Support Package Stacks, I get as far as the screen where you select the appropriate product version. I select the product and click to continue however I receive the following message
<i>'Condition REQUEST_IN_PROCESS is not checked without Change Management integration'</i>
Can anyone give me any suggestions to resolve this error.

Hi Stoecker,
I am also getting same problem.i followed that note which you have mentioned.
but where do i deselet the "íntegr' field?i am not getting
can plz exploain me on this.
and also one thing i want to add SAP ECC under systems in smsy transaction.
when i am trying to add it is asking for Product key.
can u plz provide me the key?
Thanx in advance.
Thanks and Regards,
Vinnu.

Help about Solution Manager Maintanence Optimizer

Hi All,
I have a small confusion how to follow the configuration of Maintenance Optimizer in Solution manager.
Yesterday i installed the solution manager and assigned the ECC server to that solution manager using SMSY transaction.
Now i have to configure maintenance optimizer; what are the doubts i have:
1) I choose 001 client to configure; now i have to create any user with all roles or else can i use sap* ?
2) what are the roles i have to assign that new user?
3) Now what step i have to follow; it mean goto transaction SPRO and follow or any other configuration is required?
Please give me some suggestions...
Thanks & Regards,
Vivek N.

> 1) I choose 001 client to configure; now i have to create any user with all roles or else can i use sap* ?
just create user with profile SAP_ALL and sap_new
> 2) what are the roles i have to assign that new user?
give all authirisation sap_all
> 3) Now what step i have to follow; it mean goto transaction SPRO and follow or any other configuration is required?
check http://service.sap.com/solman-mopz and SAP Note: 1024932
Samrat

Support Packs in Solution manager

Hi,
I have a query, when I am going to select patches through maintenance optimizer for solution manager I can see the source and target stack level at SMP and when I am putting the source stack(17) and the target stack as latest, solution manager 7.0 EHP 1-23 and going further for download it shows the support packs corresponding to release 701 but not to 700, as my current support pack level for solman is 16(release 700) and I can see there are support pack level up to 21 for release 700, I am confused why it is not taking account the remaining patches for 700 or can I switch directly to 701 and apply the support packs corresponding to release 701.
Regards,
Mridul

Dear Mirdul,
Check SAP note 1169247. In which it is mentioned that:
ABAP stack requirements
      You can start the SAINT update from any Solution Manager 7.0 ABAP Stack.
Java stack requirements
      A direct JSPM update to Solution Manager 7.0 Java Stack 18 and higher is not possible from some of the Java stacks. Therefore, proceed as follows: First, use the JSPM update to update the Java stack only to Solution Manager 7.0 Java stack 17 and then update to the relevant Solution Manager 7.0 Enhancement Package 1 Java stack.
      Take the numbering into account: Solution Manager 7.0 Java stack 17 contains NetWeaver 7.0 Java stack 16.
Also, check point number 5 in that.
I think now it will be clear.
Thanks
Sunny
Edited by: Sunny Pahuja on May 13, 2010 6:10 PM

SOL MAN - Maintenance Optimizer

Hi all
I configured Maintenance Optimizer in Solution Manager 4.0 but when launching:
dswp -> change management -> support package stack - > maintenance optimizer
select product versrion
select system
-> continue
only procedure 8000000x saved displayed on status bar. No further screen is displayed.
I read note 1032322 and attached file Setup_Maintenance_Optimizer.zip
RFC connection is working well.
Is anything missing in customizing?
Thanks
R

Hi raffaele,
I'm getting problems with setting RFC connection. Can i get your help ?
topic: Maintance optimizer - connection settings
mail: [email protected]
Thanks in advance,
Dimitry Haritonov

AISUSER not assigned - Giving error during Maintenance Optimizer

Hi Tech Masters,
I am trying to set up Maintenance Optimizer on Solution Manager 7.0 SP15 ( WIndows 2003).
I am using wizard to do this. But I am getting error when I am trying to update "Assign S-User for SAP Support Portal functionality" ( Basically the AISUSER Tcode does ) :
When I am entering new entries, Its allowing me to enter User , SAP Customer No, but whenver I am trying to input Contact Person Its giving me the following error :
"Partner number 0000000000 was not found in table AICONTACTS."
Please help me out.
Thanks
Rabi Pal

Are you sure that you are entering the correct Customer Number and the corresponding S-userid is correct ?
May be this problem is related with several customer number administration ? check these notes
Note 1151450 - FAQ: Managing several customer numbers - Support Package 15
Note 1082010 - Administration of several customer numbers

Applying support packs in ECC6.0 through solution manager

Hi,
Can you explain me how we can configure to apply a support pack in ECC 6.0 (Dev, Quality & Production) through solution manager.
For that 4.0 is enough or it should be upgraded to 7.0

Mohammed,
1. First, You have to configure Maintenance Optimizer in Solution Manager.
2. Then create the systems in SMSY.
3. Finally create solution for each system in DSWP, Apply support packages to the systems ECC6.0(DEV, QAS and PRD).
Refer these threads:
    Configure Manintainance optimizer
    UPGRADE SESSIONS: What's SAP Solution Manager Maitenance Optimizer?
These SAP tutors explain in detail(Step by Step)
    https://websmp209.sap-ag.de/~sapidb/011000358700000086852008E.sim
    https://websmp209.sap-ag.de/~sapidb/011000358700000086862008E.sim
Let me know if you still need any help
Regards,
Sanjai

Solution Manager Optimizer mainance

Hi
I am trying to setup optimizer in solution manager.
I am getting the error
No destination for SAP customer number 2354460
Message Number: AISDK_SP_MESSAGES056
Diagnosis
Searching for an RFC destination of the form
SM_SP_0001234567
where 0001234567 is the SAP customer number with leading zeros
it is allowing me to download kernel , but not support patches.
what could be the problem in setting?

I tried after removeing the custmor no , it is giving error
No customer numbers in transaction AISUSER
You don't need to remove anything... just add the user in AISUSER.
Regards
Juan

How to download ABAP support packs from solution manager ?

Hi Guys,
can somebody explain how to download the ABAP support packs from the maintance optimizer. Are there any configuration settings before we download.
I have s-user account and i have installed download manager and configured and also download some support packs previously. Now the latest support packages should be downloaded with only maintance optimizer in solution manager.
any help would be appreciated
Thanks,
Srini

That requires special authorization, please ask your Admin/Basis guys to do it for you.
Rewards if helpful.
BR,
Alok

Maintenance Optimizer in Solution Manager 3.2

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