Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Similar Messages

  • Having big problems with Creative Zen Micro Photo!! I need much urgent help!

    Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
    I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

  • Problem with Creative Zen Micro software detecting certain C

    Hi,
    I hope someone can help me. I recently purchased a Creative Zen Micro MP3 player. So far, I have very few complaints, apart from the fact that while travelling on the bus, it won't seem to detect any radio stations.
    The problem re: the software though is that it will only detect the last track on three of my CD's. None of these CD's are damaged in any way, but all are from the same record label. Anyway, I was wondering if anybody had any tips on how I might be able to transfer these albums onto my player?
    Thanks a lot.

    My zen micro problem:
    Brief Problem description :.When I put a battery in the Zen micro, it automaticly turn on andshow "hardware problem" and freezed.2. If I connect to power adapter, i it automaticly turn on and show"hardware problem" and freezed.3. If I connect to my computer via usb cable, my computer can not findthe player and the player do not turn on even I switch on. As long asI put the battery in it, it automaticly turn on and show "hardwareproblem" and freezed. My computer still can not find it. I'm sure thecomputer and usb cable is working because all of my other device isworking ( include mouse, keyboard, logitech web camera, canon digitalcamera, samsung 52MB mp3). I try to take off all of theother usb equipements and the zen micro still not work. I can not rewrite the firmware because the zen micro freezed at"hardware problem" and my computer can not find it.
    Help!!!!!!

  • Problems with Creative zen Micro Pho

    Hello.
    Today my creative zen Micro Photo came.
    Eeverything works, the software, the player, but i cant put files on it. Hes loading the battery if i take the player on my USB.
    But the software (Zen Micro Photo Media Explorer) doesnt recognice the player, so what shall i do?
    sorry for my mad englisch, im from germany

    Have you tried going into Device Manager and updating the driver for the Micro? You don't actually have to install a driver update, you can just elect to use the driver that is already installed, and Windows will attempt to refresh the pairing between the installed driver and your specific player.

  • Creative Zen Micro 6GB probl

    I've some problems with my Creative Zen Micro 6GB MP3-player.
    It won't go on anymore because the on/off button is broken.
    The MP3-Player already had some problems with getting stuck while it was?starting up, so the new problem with the on/off button was new. I've send an e-mail to Creative support but I already did that for 2 months ago and I got no answer. Does anybody knows what I should do or what the adress of Creative is in The Netherlands so I can send my Zen to them?Message Edited by Mattijs on 02-4-200703:53 AM

    To send in a unit you have to arrange that with Customer Support first, they will arrange everything and give you the address details along with a reference number that must be on the front of the package when you send it to us.
    When you e-mailed us before, did you get an auto response back? That always goes out, if you didn't receive that, it's possible that either your request didn't arri've with us, or that you did get a response but it got stuck in a spam filter (if you have one set up).
    Cat

  • Problem with Creative Zen Touch DAP-HD0014

    Hey,
    I have the Creative Zen Touch DAP HD004 as listed in the subject. Version .0.03
    In the "Information" part of the player, it lists it as having GB of music available, but in the menu only the 59 default classical music songs appear. (These are not knowingly mine!)
    I was wondering whether there was any way to turn the player into Hard Dri've mode to retrieve these songs, or to use some sort of program to view them and put them back onto the player? Everytime I use My Computer to browse the MP3 Player, all that appears are the same 59 songs.
    I hope this information can help someone to solve my problem!!

    Re: Problem with Creative Zen Touch DAP-HD004
    SmallBlue wrote:
    Unfortunately not since the Zen has broken whilst I am travelling. Is the Nomad Explorer possible to download as Freeware? If so I will give that a shot. Thanks for the reply.
    EDIT: I downloaded a trial version of "Notmad Explorer" and I can now see 2590 Data Files. Once I download a full version, is it simple to just conver Data Files into Audio Files?
    Thanks so much for even getting me to this stage! I've spent weeks downloading all sorts.
    Message Edited by SmallBlue on 2-29-2008 03:26 PM
    Nomad Explorer find it here last app on the page? http://support.creative.com/download...le=033&nPage=2? What format are the files in now(wm,mp3,aac)

  • Problems with Creative Zen V plus software

    *Problems with Creative Zen V plus software Dear friends,
    I'm trying to install the software included with creative Zen V Plus but it is not possible - it stops at 63%
    I get this following error:
    "CTIntrfu.dll can not be installed"
    "DoInstall fails to launch E:\PDE\CTXInst\Setup.inx"
    I'm using "Windows XP 2002 home edition - serivce pack 2"
    I'll appreciate any help.
    At the moment my PC doen't recognize the Zen V
    Sorry for my english... It's not my language.

    Hey Guys,Here is a link to instructions on how How to obtain and to install USB 2.0 drivers in Windows XP Service Pack . http://support.microsoft.com/default...;EN-US;Q329632?Win2000 and later have the capability to support USB 2.0, but USB 2.0 was released after XP was release, so there weren't any drivers installed before Windows XP service pack 2. Make sure you've installed all your windows updates including service pack 2. You can check if you have SP2 by right-clicking on my computer and choosing "properties", it will say on the general tab. Also the way to tell if you have USB 2.0 drivers installed is to right-click on my choose "Manage", then choose "device manager" look down to "uni'versal serial Bus controllers" and click on the + . This will expand the USB devices. Look for the word "enchanced" (USB enhanced host controller). If you see it, then you have USB 2.0 support. If not, use the link above and get the drivers. Hope this helps!?JT

  • Creative Zen Micro 6GB/Problems with Power Switch and Firmw

    The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
    So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
    So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
    As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
    What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
    Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

    Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
    If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
    MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
    Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

  • One of a kind problem with the zen micro(which i love)......... PLEASE HELP me bring it back to l

    [color="#ff6600" size="4" face="Verdana">I have a creative zen micro and when i try to turn it on?i get?the blue glow but it only goes to the screen that says creative with the copyright info?then it'sfreezes?there and i have to take the battery out to turn it off. Also when i try to connect it to my computer it does the exact?same thing. This is basically all i get out of my zen lately, and its been doing this for a few months now. Ive tried the take out battery while holding on thing... but i dont even get the recovery screen or whatever. And the worst part..... i dont have a warranty. A few things that?might?have led to this problem are
    [color="#ff6600" size="4" face="Verdana">I have lost the actual zen micro usb charger<
    [color="#ff6600" size="4" face="Verdana">People dont understand the touch pad and use it like a gameboy<
    [color="#ff6600" size="4" face="Verdana">I cant fit anymore music <
    [color="#ff6600" size="4" face="Verdana">When it'sstarted to freeze?id take the battery out and restart it(poor thing)<
    [color="#ff6600" size="4" face="Verdana">I got this as a present last christmas, and it stopped working around the summer time, maybe its just old.. but i dont want to give up on it... even if i do get the zen vision M for christmas

    An update...
    I downloaded Apple's (rather large!) list of software updates today, and I was finally able to recognize my iPod again. I did a restore using the iPod updater from 06-2006, and all seemed to work OK. (I'm afraid to try the new one again!)
    Then I tried to re-load my music library from iTunes, and got stuck. It froze up after a while and wouldn't go any further.
    When I disconnected my iPod from my computer, I find 2 podcasts and nothing else, though iTunes told me it had transferred 600+ songs. Those 2 podcasts do play fine, and the basic iPod software all seems to be intact.
    So -- anyone get through this connection problem and have any ideas to share??
    iMac Mac OS X (10.4.7)

  • VERY BIG PROBLEMS WITH MY ZEN MICRO AND MEDIASOURCE! PLEASE PLEASE PLEASE HELP ME! PLEASE RESPOND

    Ok so a while back I had to give up my computer because it wasn't working.
    I thought that with my new computer I'd be able to transfer all of my music from my zen micro onto my new computer.
    Now my new computer is set up and I have installed creative mediasource and everything. I started to transfer my music from my zen onto my computer. My first 2 songs transfered successfully onto my computer. On the third song, I get this message:
    "Unable to read file, file may be in use, missing, or corrupted."
    I thought that maybe it was just that one song so I shrugged it off. But then it says the same thing for every single other song that i have! Only my first 2 songs out of my entire music library on my zen will transfer!!!
    Please i really need your help!!!
    And say that there is no hope in getting the rest of my songs to transfer and i have to download 094 songs from limewire? I'll surely be arrested for downloading that much! What should i do if i must download all of them?
    And one more problem with my zen: Some of my Jump Little Children songs are doing something weird. The song will be fine and then a clip from another song will play during it! And then press next and it just keeps playing all of my Jump songs in order even though my player is on shuffle and they do the same thing with the clip from another song interupting it. Whats going on?
    Most importantly though, i really need the questions answered about transfering from my zen to my computer because i'll be getting a new player soon. But this is my entire music library at stake!! PLEASE RESPOND!!!

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

  • Problems with creative zen mi

    I've recently started having problems with my creative zen micro. It will connect to the computer to charge and as a removable disk but wont connect to the computer to let me put anymore music on it/take music off etc. It just doesn't register it. Before I could connect it to the computer and it would automatically bring up creative mediasource but it wont do that and when i click on creative mediasource it doesnt register that my zen is connected at all ! ! !
    Can anybody help me please

    Have you tried going into Device Manager and updating the driver for the Micro? You don't actually have to install a driver update, you can just elect to use the driver that is already installed, and Windows will attempt to refresh the pairing between the installed driver and your specific player.

  • 10.4.9 - Major audio problems with digital audio

    I have a Digital XMPCR radio with Edirol MA-20D Digital speakers
    I now have major audio problems, the audio is garbled and doesn't sound as strong. Kinda like a FM radio in a car that is loosing signal when you are traveling.
    I use this XMPCR for a couple of hours a day and had no problems this morning prior to installing the update.
    I have a XMPCR that was modified for Toslink/Digital connection. I connect the XMPCR to my Mac Pro 2.66 with toslink cables and connect my Edirol MA-20D digital speakers with toslink cables. I use Amoeba's "LineIn" for audio pass through.
    I thought it might me the FTDIUSBSerialDriver so I reinstalled it, did not fix the problem.
    I also have a real bad "buzzing" sound going on in the background. When I quit JXM (the application for changing channels on the XMPCR), the "buzzing" goes away but I have a rapid ticking sound coming out of the speakers until I quit LineIn.
    Anyone else have any problems with their digital audio input/outputs?

    I dont use the digital XMPCR radio, but I use Digital Performer to record audio and MIDI and I use exclusively the Built-In Audio input and Output and everything is working fine after the 10.4.9 Upgrade.

  • Help Me, problems with my Zen Micro. (please see inside for scenar

    I turned on my Zen Micro
    then it is stucked at the CREATIVE LOGO
    so I did the Recovery Mode
    I chose Clean Up
    So a window came out that says something like are you sure you want to clean up so I chose YES.
    then a window came out that says "Scan Disk or Scanning Disk"
    I thought that my problem is already over
    but, Oh My God! I've already been waiting for like 8 hours and the window saying "Scan Disk" is still not finish. waaaaaa!
    then I thought, probably Clean Up is not the solution
    I tried Format All
    then a window came out saying "Formatting"
    What the! I did it like in the evening and I slept for like 0 hours to check in the morning, but still, it is still not finished.
    What is this?
    I also have a problem, my computer doesn't recognize my Zen, and just to double my bad luck I lost my warranty receipt.
    Oh my Lord, please help me.

    So -
    I have received a message from support, stating that the player most certainly is irreparable - and instructions on how to return it to have it replaced.
    It seems to me that the player harddisk is broken/damaged. This may be a result of using it while jogging/running... (in my view) It is dissapointing that the player can't handle this - which of course must be considered a fairly normal usage. I have experienced some skipping earlier, but never thought this would affect the player to such an extent.
    Hopefully - this is not a fault that applies to every Zen Micro out there, although your posts may indicate that this may be an issue with several players.
    regards,
    BjOlav

  • Problem with my Zen Micro's sound j

    Okay, I am getting very, VERY sick of all the hassle with this litlte piece of junk.My Zen Micro has had a series of problems and, personally, I just want rid of the little beast. But, unfortunately, I'm not one of those cliche upper-class Canadian kids who can harass their parents into getting them a new one. So, I guess I just want to know if anyone's got any suggestions for me in my predicament.My Zen Micro's headphone jack recently became faulty and, as I have had multiple problems with it, I'm used to this. So I brought it back to the place I got it from and requested, very calmly, for them to ship it out for repairs. And, just my luck, that complany recently got into an argument with Creative and will no longer carry, service, or support their products. WONDERFUL.My warranty is going to be void in a matter of days and I'm very, VERY frustrated. This means they're no longer honouring my warranty, and, to me, that's just NOT COOL. I would like to stress that this is the HEADPHONE JACK AND NOT MY HEADPHONES. And, yes, I'm sure. I believe I was unlucky enough to get one of the ones where it wasn't properly sautered... and I don't know what to do about it. I guess, at this point, seeing as it seems like I'm left without any other options, I'm just gonna crack the thing open and try to fix it myself unless someone can suggest anything more logical. All I'd like from you guys is to know if anyone has had similar experiences or problems and can give me any suggestions or tell me how I might go about repairing it.

    Yep, Philazen, that's it exactly. The jack is really sensiti've, and I usually end up in some really obscure position - with the cord of my headphones wrapped around my finger or a piece (or 20) of tape holding the headphone jack in a very specific place - if I want an at all reliable connection. I was told by the people who sold it to me a few months ago (only AFTER I returned my first one) that there were some faulty models of Zen Micros near the very beginning where the sound jack only had 2 pieces of sauter and let go very easily. However, it's also apparently a topic they're very touchy about and deny ever happening, but hey, at this point, I can only assume that's the case for me.Beasts indeed.
    Message Edited by Sevyn on <SPAN class=date_text>08-6-2006 <SPAN class=time_text>05:34 PM
    Message Edited by Sevyn on 08-6-2006 05:35 PM

  • Creative webcam dell studio 17 problems with creative zen

    hi there, ive got a dell studio 17 with a built in webcam.
    When i try to install the drivers for the creative zen, and put the disk in, a message comes up saying 'we could not find the driver software for your device'
    then windows trys to solve the problem and comes up with a message saying 'this problem was caused by a compatibility issue between this version of windows and yor webcam which was made by creative' 'go online to download and install the update for your webcam'
    however i try the website they gave me, which is the creative support page, but i cant find a built in webcam for the dell studio 17
    i was just wondering whether the answer is right in front of my eyes, or if anyone else had this problem

    Hello MichelleStudio!
    The only thing that comes to mind to help you out here is to try to visit Dell's support website and update your hardware drivers and/or firmware.  To get to your model's specific downloads click on "Drivers & Downloads" and choose the Service Tag option.  It asks you for your Service Tag which is on the bottom of your laptop.  Then it will bring you to a list of available downloads.
    Make sure the operating system is set to Windows Vista 64-bit, as this is what your laptop came with.  The important ones to update are BIOS and Chipset.  But since I don't know specifically what is causing your problem, it's kind of a guessing game.
    This is assuming you can get your laptop to boot up long enough to perform these updates.  You said that the error said something about a driver, so hopefully updating your hardware drivers and firmware help.
    Hope this helps, thank you for posting!
    Jacob|Web Planner | Best Buy® Corporate

Maybe you are looking for