Major bug in Hardware Acceleration, flash 10.2+10.3

Not sure if it has been reported before but there's a huge bug in the hardware acceleration on flash 10.2 and 10.3 beta.
The issue:
If you run 1080p youtube content fullscreen, hardware acceleration on, the FPS drop to 30-80% of what it should be, AFTER you seek in the video and flip back and forth fullscreen mode (if you don't do that, it just runs fine). If the FPS doesn't drop, then just flip/back fullscreen some more and seek some more, it pretty soon will drop. Once it dropped, it will stay low for the rest of the movie.
It's easy to verify when you put the FPS counter ('show video info') on screen, but you can also see it by just closely watching the video and see how it becomes less smooth.
When you disable the hardware acceleration the issue is gone.
Tested and confirmed on:
Win7, winXP
Chrome, IE, Mozilla
Flash 10.2 and 10.3 beta
Nvidia, ATI (both latest drivers)
So. pretty much everybody suffers from it I guess ...
Random 1080p test movie here: http://www.youtube.com/watch?v=XSGBVzeBUbk

not sure if what i found out today might be a solution or workaround!? i had a framedrop from 60 fps down to 1 (!!!) while working on a game. it happened every time i touched the stage (TOUCH_BEGIN) in order to start a touch-drag-operation. Within the Flash-environment i had made sure to publish the game with player-version 10.3. Then i reset the the environment back to the original player that came with CS5. Guess what: The error disappeared!!!! Now the game is running smooth with 60fps !!!

Similar Messages

Adobe Flash with R9 290 Hardware Acceleration Black Videos

I am not sure what causes this bug. I can restart the computer and it fixes the issue but randomly after a while it goes back to black. I can disable hardware acceleration and sometimes that works and sometimes it doesn't. There are 2 other people I know that had this issue. This happens to me both in Firefox and Chrome.
http://www.tomshardware.com/answers/id-2179088/290-black-screen-issue-possibly-due-adobe-f lash.html#14303459
I would report it to the bug site but it seems to be broken.
Images:
R9 290 Black Video Bug - Imgur

With hardware acceleration, we basically just hand everything off to the video card driver. It's pretty much an on/off proposition. My recommendation would be to install the latest AMD drivers that match that chipset to see if there are bugfixes that the OEM hasn't picked up. Ongoing driver updates on these OEM cards typically aren't as good as what you'd get from an AMD-branded card, but the AMD drivers will typically work (but are unsupported) for the cards made by third-party integrators. Just set a system restore point or keep a copy of the OEM drivers handy in the odd case you need to roll back.
If you're experiencing this with hardware acceleration disabled, make sure that you're looking at Flash video. YouTube serves a lot of HTML5 video these days. If you right click on it and it says About HTML5, disabling hardware acceleration in Flash isn't going to help you.
Anyway, if you're for sure looking at Flash videos that aren't rendering and hardware acceleration is disabled, please send me an exact link to the video that reproduces it.
In addition, detailed information about your OS and the browser version would be helpful in attempting to reproduce it on our end.
Thanks!

Flash Player - Disable Hardware Acceleration - Apple TV-Mac OS 10.4.7/Firefox

Hello all,
I have been going down a fun path getting my 1st Generation Apple TV (160 GB HD) to run Hulu natively (without PlayOn restreaming). After fun times getting Firefox and Flash Player working, I blasted through setting up Hulu Widget to keep the video size small (Apple TV in 480p defaults to an 800x600 res).   Things look pretty good. I maxed out buffering/cache for all Hulu related sites within Global settings, this produced nice improvements. I found a GreaseMonkey script that forces the Flash Player to always render Low Quality video. This helps immensely at stopping stuttering with little trade off in quality. My last piece to try to tweak video playback (aside from monkeying around with the OS X kernel) is the disable Hardware Acceleration.
BUT, I am having a major problem with mouse support or something. Everytime I bring up the Display settings via a Right Click, I cannot uncheck "Enable hardware acceleration". Surprisingly clicking it 500 times still does not make it uncheck.
I have searched high and low but have not found a clearcut way to disable it via script or other non-interactive means.
I wonder if there might be a javascript that could be plugged into GreaseMonkey to accomplish the end goal.   This blog and Adobe document refer to the wmode parameter and how to use it to disable HA.
http://niquimerret.com/?p=159
http://www.adobe.com/devnet/flashplayer/articles/fplayer10_1_hardware_acceleration.html
I am thinking perhaps I can take the Low Quality JS (http://userscripts.org/scripts/review/38994) and replace "quality" with "wmode". Am I on track?    It seems "opaque" might be the right one. http://kb2.adobe.com/cps/127/tn_12701.html
There is a case related to my question: https://bugs.adobe.com/jira/browse/FP-5748
Any tips, clues, pointers, commiserations?

Hi, LOL at my screen moniker. That's interesting that the FF beta has an Option for that. The only problem, is that I have heard that each browser must UNcheck the H.A. I'm sure you'll find out.
Hope that works at least for FF. Let me know if you have time.
I've been checking out Apple TV and Google TV. Just saved the links and some info, haven't had time to go further. I'd prefer Apple TV over Google tho.
I have a 55" HD Sony/Blu-ray Surround Sound Speakers, etc. I hooked up the VGA cable for Internet, and WOW on the Screen/Monitor!! Now I'm thinking about the iPhone 4 with VZ too, on their pre-order list for 2/3/11!
Hard to keep up with the Technology, moving faster today for some reason.
We are under the Snow & Ice warning, getting it now. Hope I don't lose power! If so, I'll be offline for sure.
If I find anything on that H.A. for IE, I'll let you know.
Thanks,
eidnolb

Jittery Flash video on MacBook Pro (2011) with hardware acceleration

When I use hardware acceleration the video either has artifacts or is too jittery to watch, disabling hardware acceleration fixes everything. I'm not sure if this is a flash bug, or perhaps a hardware problem on my MBP.
e.g. Here's what the video looks like: http://db.tt/Nq1omoX
Source: http://www.bbc.co.uk/news/world-africa-14610722
OS X Lion (10.7.1)
AMD Radeon HD 6750M 1024MB
Flash 10.3.183.5
Happens with Safari, Chrome, Firefox, everything appears to be up to date, reinstalled flash, 100% reproducible.
Any ideas?
cs

This appears to be the bug report for my issue:
https://bugbase.adobe.com/index.cfm?event=bug&id=2938518

32-bit Linux flash 10.3.181.34 nvidia hardware acceleration chroot

Hi,
I'm trying to run flash in a chroot in a 32-bit debian linux enviroment (the host is also a 32-bit debian system). I'm running the nvidia proprietary drivers and am able to get iceweasel (the debian rebranded firefox) to run flash with hardware acceleration outside the chroot. At first I could only get the chroot to run flash with software decoding/rendering however i bound the /dev/ directory to the chroot and was informed that flash was running with software rendering but hardware decoding. I was wondering if anyone knew the other pre-requisites for getting flash to run with hardware accelerated rendering inside a chroot.
Thanks,
Allan

There are no 64-bit Flash Players from Adobe released yet. But that does nog have to be an issue for you, you only need to have a 64-bit Flash Player if you have a 64-bit browser. If you do have a 64-bit browser and not a 32-bit browser you could the beta 64-bit player that is currently in beta: http://labs.adobe.com/downloads/flashplayer11.html
The usual warnings to using beta software apply. If you try the beta player and have issues with it make sure you report them in the Flash Player 11 forum or directly in the bugtracker if you are familiar with reporting bugs in a software development environment.

Major bug in flash 10.2/10.3 beta. FPS drop in 1080p, HA.

Not sure if it has been reported before but there's a huge bug in the hardware acceleration on flash 10.2 and 10.3 beta.
The issue:
If you run 1080p youtube content fullscreen, hardware acceleration on, the FPS drop to 30-80% of what it should be, AFTER you seek in the video and flip back and forth fullscreen mode (if you don't do that, it just runs fine). If the FPS doesn't drop, then just flip/back fullscreen some more and seek some more, it pretty soon will drop. Once it dropped, it will stay low for the rest of the movie.
It's easy to verify when you put the FPS counter ('show video info') on screen, but you can also see it by just closely watching the video and see how it becomes less smooth.
When you disable the hardware acceleration the issue is gone.
Tested and confirmed on:
Win7, winXP
Chrome, IE, Mozilla
Flash 10.2 and 10.3 beta
Nvidia, ATI (both latest drivers)
So. pretty much everybody suffers from it I guess ...
Random 1080p test movie here: http://www.youtube.com/watch?v=XSGBVzeBUbk

Thanks for your report; We'll look in to this.

Flash Player often crashes if using hardware acceleration.

Hi, guys. Flash Player crashes. It crashes when the "Use hardware acceleration" checkbox is checked. And it crashes so bad, that only the Reset button helps.
My PC is flawless. I'm running Winsows XP x64 SP2 (latest service pack for this OS), Nvidia Geforce 8600GT with latest drivers, DirectX 9c, Flash Player 10.3.
If I disable hardware acceleration in the Flash Player settings, there are no crashes. Without HW acceleration videos are a little aliased and ugly.
Why is that happening?

Hi,
I'm sorry you're running into these problems. Could you follow the instructions on our video troubleshooting page and in addition to opening a bug report, please send the results to me at [email protected]? I'll take a look and see if I notice anything out of place.
Thanks,
Chris

Linux Flash Player woes with hardware acceleration

I am trying to get hardware accelerated Youtube video on my Ubuntu 10.04 box. There is nothing unusual about the hardware: Intel C2D, 945G chipset, and nVidia GT210 graphics. (also tried 9600GT and GT440 without success). The OS, nVidia driver, and libvdpau have been kept up-to-date thru Update Manager and Synaptic . But among Flash Player 10.3, 11.0, 11.1, and 11.2 beta that I have tried, none can work consistently with video rendering and video decoding enabled by having "EnableLinuxHWVideodecode=1" to /etc/adobe/mms.cfg. It doesn't matter which version of Firefox I use, or whether the libflashplayer.so is placed in local plugins directory or global.
- Flash Player 10.3 is perfect until it reaches the end of the clip. Click on Replay at that time, the player rewinds and starts to play. But there is only audio. The video window becomes solid black.
- Flash Player 11.0 and 11.1 have no accelerated video rendering until I go full screen. Once with accelerated rendering, they have the same problem with replay as 10.3.
- Flash Player 11.2 beta crashes frequently when I switch video size from the default 360p to something else, or change player mode from default small player to full screen.
11.2 beta seems to be free from the replay issue. But I cannot try enough videos to be certain because usualy it crashes before reaching the end of clips. As 10.3, 11.0, and maybe even 11.1 are already legacy, my only hope is Adobe can make the 11.2 stable for Linux before it is locked down for release. Am I alone on this or there are other Linux users out there having similar problems?
Thanks

Hi Alex1113,
Thanks for your reply and filing of bug 3077372. I searched the BugBase and found another recent report (https://bugbase.adobe.com/index.cfm?event=bug&id=3075575) on 11.2_p3 crash. It happens when switching to "Larger Player" video size. Since I have seen both types of problems, I voted for both ID 3077372 and 3075575 with comments instead of filing duplicated reports.
To others,
The crash seems to be rather gneric. So far it has been reported for Fedora 14, Ubuntu 10.04, Ubuntu 11.10, 32-bit, and 64-bit. I believe it should happen to other configurations with both hardware render and decoding enabled. Please add your votes to raise the priorities of those bugs. Hopefully we will draw enough attention to have them fixed in the next beta.
Thanks,
Franklin

How do I disable the hardware acceleration in Flash player on a Windows XP machine remotely?

How do I disable the hardware acceleration in Flash player on a Windows XP machine remotely?
I have a few hundred computers running Adobe Flash Player.
The operation system is Windows XP.
They are Compaq 6005 desktop PC’s, with an inbuilt ATI radeon HD 4200 video card.
We have a persistent issue where viewing a flash video (e.g. something on youtube) causes the video card driver to crash. You are left with no video signal to the monitor. Audio continues and the computer still responds to commands. This only happens when watching flash video.
We have tried:
Updating flash plugin (numerous versions)
Updating the video card drivers (we have tried the last three video card driver versions, including the HP drivers and ATI drivers)
Updating the browsers (this problem happens with IE8/9 and Firefox10/11/12)
There seems to be two ways to work round this issue. One is to disable the video acceleration in the ‘troubleshoot’ section in the advanced part of the display settings area in windows. The other way is to start a flash video, right click, go to ‘settings’ and untick the box marked ‘Enable Hardware Acceleration’.
Doing either of these things allows the user to view flash videos with no apparent issues.
Is there a way to disable the hardware acceleration in Flash without visiting the PC? Perhaps an undocumented option in the mms.cfg file? I understand that you can use an option to skip the video card check, and so force hardware acceleration on, can you do the opposite?
Thanks in advance
Daniel.

Hi.
I have had over 200 views, and no suggestions as to how this could be fixed.
I have also posted in the general flash forum, that thread has fewer views.
If I should put this question in a different forum please let me know which one.
If what I am asking is not possible is there a mechanism for escalating this issue or requesting a feature for the next version of flash?
Thanks.

Multiple crashes fixed by turning off hardware and Flash acceleration; very slow now. Takes five seconds to exit and still listed as a running process

A workaround was suggested by a member of the community to turn off both hardware and Flash acceleration. It worked fine (no crashes since), but runs very slowly. In particular, takes five seconds to exit and is often still listed as a running process. Very slow in connecting to Web pages, and very slow loading them because of the graphics. Very slow in loading video. I expected slower responses, but this is REALLY slow. I'm running 64-bit Windows 7 and an Nvidia GE Force 7800 graphics card with all the drivers updated and the plugins for Firefox mostly set on "ask to activate". Should I expect this much reduction in performance when the workaround I mentioned was put into place? If so, it's half a loaf at best. The only thing questionable is that I have two Youtube downloaders that I am trying, but I made the assumption that these were only applied when you downloaded something from Youtube.

In case you are using "Clear history when Firefox closes": do not clear the Cookies
If you clear cookies then Firefox will also try to remove cookies created by plugins and that requires to start plugin-container processes that can slow down closing Firefox.
Instead let the cookies expire when Firefox is closed to make them session cookies.
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: Keep until: "I close Firefox"

Color management for flash player with hardware acceleration

I have tested the color management for flash player 10.2 with and without hardware acceleration (GPU) on different PCs with different video cards.
Videos that are played via flash without hardware acceleration on PC have proper color as designed in After Effects.
When I switch on hardware acceleration, the color shifts, for example green becomes lighter, although grey values are OK. I have tried this by writing a small Flash programme for playing a movie; I wrote two programmes one with color management as described in the article "Color correction in Flash Player" http://www.adobe.com/devnet/flash/quickstart/color_correction_as3.html and another one without color management. In both cases I got the same color shift when hardware acceleration was turned on. From the result I concluded that color management does not work when hardware acceleration is on.
My question is: are there any plans to have color management for flash player with hardware acceleration (GPU) in the near future?
We need to play complex high definition movies streaming through a high speed local area network that need hardware acceleration to avoid stuttering.
V. S.

Hi, LOL at my screen moniker. That's interesting that the FF beta has an Option for that. The only problem, is that I have heard that each browser must UNcheck the H.A. I'm sure you'll find out.
Hope that works at least for FF. Let me know if you have time.
I've been checking out Apple TV and Google TV. Just saved the links and some info, haven't had time to go further. I'd prefer Apple TV over Google tho.
I have a 55" HD Sony/Blu-ray Surround Sound Speakers, etc. I hooked up the VGA cable for Internet, and WOW on the Screen/Monitor!! Now I'm thinking about the iPhone 4 with VZ too, on their pre-order list for 2/3/11!
Hard to keep up with the Technology, moving faster today for some reason.
We are under the Snow & Ice warning, getting it now. Hope I don't lose power! If so, I'll be offline for sure.
If I find anything on that H.A. for IE, I'll let you know.
Thanks,
eidnolb

Flash Player 10.1 hardware acceleration problems

Just to join the chorus of people having problems with this, we have a custom Flash based video player which is showing behaviour that resembles packet loss when playing back streaming media, ie blocks of empty green content on the frame.
The thing is there is no packet loss. This happens in any browser running Flash 10.1, however in those same browsers if we turn hardware accelleration off in the Flash settings menu the problem goes away. All machines this is occuring on are running OS and GPU chipset combinations which are listed as being compatible with Flash 10.1 h/w accelleration.
What I'd like to know from Adobe is, will someone be identifying why this is happening? e.g. is this simply a mis-match between GPU and Flash?
Its difficult to imagine users with 10.1 installed being able or willing to either disable accelleration or even worse have to upgrade their video drivers?
thanx in advance,
Dean Stringer

You have correctly identified the cause of the display problems; video drivers that do not fully support hardware acceleration, and must therefore either be updated, or hardware accleration turned off.
Dean Stringer wrote:
What I'd like to know from Adobe is...
This is a user forum; you do not communicate with Adobe here.

Adobe Flash Media Live Encoder 3 - Video Hardware Acceleration Warning

I have been looking for an answer for this error for a few days without any luck.
I just loaded the Adobe Free Encoder 3 and the Flash Media Server (Free Version) on a Dell PowerEdge 1950 running Windows 2003 server standard edition with Service Pack 2. The computer has an Intel Pentium III Xeon 2.66GHz Quad core processor with 4GB RAM. I am using an Osprey 240 video capture card.
The computer was previously running Windows Media Encoder and it was working fine, but I needed to upgrade to a flash stream.
Whenever I start the Adobe Flash Media Live Encoder I get the following error:
"The video card's hardware acceleration level is set too low. Open the Display Properties, Settings tab and click Advanced, then select the Troubleshoot tab and increase the Hardware acceleration setting. Then restart the application, etc...
I did as instructed and it did not work. I also tried changing the display settings to lower and higher resolutions. I also updated the video card to the latest drivers. I double checked the hardware requirements. http://www.adobe.com/products/flashmediaserver/flashmediaencoder/systemreqs/ and it looks like I'm ok.
I also checked the approved hardware list http://www.adobe.com/support/documentation/en/flashmediaencoder/FMLE_DeviceMatrix3.0.pdf.
The Osprey 240 is not listed, but that seems to be working fine.
I'm thinking that the internal video card that I have may not be compatible with the Adobe Encoder. The video card that I have is an ATI ES1000 embedded video that has only 16MB of RAM.
I have the latest version of DirectX - I ran DxDiag and it shows that I'm running DirectX 9.0c (4.09.0000.0904), Under the Display tab it says that the DirectDraw Acceleration, Direct3D Acceleration and AGP Acceleration are not available.
Any help would be greatly appreciated.
Thanks.
Anthony

http://forums.adobe.com/community/flash/flash_media_live_encoder

Firefox Flash hardware acceleration broken in Windows 8 for AMD 4870

I've been having performance issues with Flash in Firefox on Windows 8 ever since I installed it, so I decided to try and get to the bottom of the issue, since Chrome's Pepper Flash plugin works flawlessly on the same machine. I decided to install Windows 7 as a dual-boot environment to do some testing, and installed the same version of Firefox (21), with all the same extensions, the same version of Flash (11.7) and the same display driver (Catalyst 13.1 Legacy). I was surprised to find that the performance issues I'd been having in Windows 8 were completely gone.
On closer inspection, that seems to be because the 'Use hardware acceleraton' checkbox is doing nothing in Windows 8. Whether it's checked or not, playing a beefy Flash video (one of Giant Bomb's HD progressive streams) uses 35-40% CPU and is pretty choppy. The exact same video, delivered via the exact same software but under Windows 7 is entirely smooth and CPU usage is around 5-10% with the checkbox ticked, and comparable to Windows 8 with hardware acceleration turned off.
In another test, I compared videos on Youtube with the information box turned on. In Windows 7 it's showing as software video rendering and accelerated video decoding regularly, changing to accelerated for both in full screen. With the exact same setup on Windows 8, it shows software rendering and decoding no matter what, with the associated higher CPU use and poorer video performance. Incidentally, reverting to Flash 10.3 on Windows 8 completely fixes the problem. Hardware acceleration works as it should in all scenarios. It seems to just be the 11 series that's affected.
Is this a known issue at all, and is there any sort of fix planned? Or is there a way to fix it now? Any help would be appreciated.

it seems that the problem might not be from adobe side after all!
Windows 8 user,
open firefox and type about:config in the address bar and hit enter. Type “webgl” into the Filter box and then double click on the webgl.force-enabled option to change its value from false to true.
Problem solve...Radeon HD-7310 dont know for Nvidia but i assume it will work to.

Flash Player refuses to make "display" tab available in settings; cannot disable hardware acceleration.

Windows 8.1 64-bit laptop. Multiple Flash Player issues. (1) Sites say I do not have Flash Player installed but Adobe download page says I do. (2) Right clicking the test video, or any other video, give access to "settings" but there is no display tab. (3) Some video sites suggest watching in HTML5, which does work, but most simply present the green screen. I have spent the better part of three days reading every forum I can find, and they all point to disabling hardware acceleration, but I cannot access it. None of the recommended fixes work.

HI ,
Please provide the following information :-
1)Snapshot of your "Flash player Settings " ..
2) Url links for which you are facing the green screen issue .
Also ,please provide additional information like GPU card information,browser version information and flash version

Major bug in Hardware Acceleration, flash 10.2+10.3

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