Major Computer Issues
Hi,
Recently I have moved to Australia from Canada and just before the move my computer went on the fritz. The logic board had to be replaced twice and the hard drive once, losing all my info. I finally got it back and it worked properly. Once again (now in australia) it has begun to make scratching noises and shuts down or reboots repeatedly.. sometimes up to 10 times consecutively. This has all happened within the first year of purchase. Just wondering if there is anything I can do other goin to a repair shop.. Its kinda a real pain being on the other side of the world with a crappy computer. Ive had Macs since the late 80's and this is the first one to give me any problems whatsoever... let alone so many . Thanks for your time. Im quite disappointed.
If it is still under warranty or care, call 133 MAC, talk to the tech people and request a replacement. They will probably try to convince you that you don't NEED a replacement. Ask for your request to be "escalated" and to talk to a supervisor. They are quite reasonable and will help you.
Similar Messages
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Major computer issues after downloading Adobe CC
Hi There,
I have an Alienware 14 and I started having major issues following the downloading of Adobe CC. After downloading I started getting blue screens, restarts and application errors unrelated to Adobe. I have no idea what the problem is but since downloading I cannot update my Norton security or my Nvidia updates. PLEASE HELP ME!!
My Computer:
Alienware 14
Intel i7 4900mq
16gb ram
256gb ssd
750gb 7500rpm drive
Nvidia 765m w/ 2gb ramCreative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Major performance Issues after upgrading to 10.9.2
Hi,
I have been having major performance issues almost preventing me from using the computer at times. I suspect I don't have enough memory to run Maverick as the computer was great before I upgraded.
If any experts or people with ideas for me to speed up the computer, please respond. If you think the only way to improve performance is add memory or revert back to a previous version of OSX that I have a backup for, let me know.
Here is the info on my system, thank you in advance!!
Hardware Information:
MacBook Pro (15-inch, Late 2008)
MacBook Pro - model: MacBookPro5,1
1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
2 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
NVIDIA GeForce 9600M GT - VRAM: 256 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 3 days 21:20:10
Disk Information:
Hitachi HTS543225L9SA02 disk0 : (250.06 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
:c (disk0s2) / [Startup]: 249.2 GB (67.82 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-868
USB Information:
Apple Inc. Built-in iSight
Apple, Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Fitbit Inc. Fitbit Base Station
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Configuration files:
/etc/sysctl.conf - Exists
/etc/hosts - Count: 29
Gatekeeper:
Mac App Store and identified developers
Kernel Extensions:
[not loaded] com.LaCie.ScsiType00 (1.2.0) Support
[not loaded] com.cisco.nke.ipsec (2.0.1) Support
[not loaded] com.leapfrog.codeless.kext (2) Support
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.39) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.39) Support
[not loaded] net.kromtech.kext.AVKauth (2.3.6 - SDK 10.8) Support
[not loaded] net.kromtech.kext.Firewall (2.3.6 - SDK 10.8) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
Problem System Launch Daemons:
[failed] com.apple.wdhelper.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.adobe.SwitchBoard.plist Support
[running] com.fitbit.galileod.plist Support
[loaded] com.google.keystone.daemon.plist Support
[loaded] com.leapfrog.connect.shell.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[loaded] com.timesoftware.timemachineeditor.backupd-auto.plist Support
[running] com.zeobit.MacKeeper.AntiVirus.plist Support
[running] com.zeobit.MacKeeper.plugin.AntiTheft.daemon.plist Support
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.adobe.CS5ServiceManager.plist Support
[running] com.brother.LOGINserver.plist Support
[running] com.google.keystone.agent.plist Support
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist Support
[failed] [email protected]
[loaded] com.macpaw.CleanMyMac.helperTool.plist Support
[running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
[running] com.zeobit.MacKeeper.Helper.plist Support
User Login Items:
Google Chrome
Internet Plug-ins:
o1dbrowserplugin: Version: 5.3.1.18536 Support
Google Earth Web Plug-in: Version: 7.1 Support
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 2.3.8.1 Support
OfficeLiveBrowserPlugin: Version: 12.2.9 Support
AdobePDFViewerNPAPI: Version: 10.1.9 Support
FlashPlayer-10.6: Version: 13.0.0.201 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.0 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player: Version: 13.0.0.201 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.3.1.18536 Support
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 10.1.9 Support
GarminGpsControl: Version: 2.6.4.0 Release Support
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
Dashlane: Version: 2.4.0.55923
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Dashlane: Version: Dashlane 1.0.0 - SDK 10.7 Support
Move_Media_Player: Version: npmnqmp 071705000010 Support
WebEx64: Version: 1.0 - SDK 10.6 Support
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Flash Player Support
Flip4Mac WMV Support
Growl Support
Time Machine:
Skip System Files: NO
Auto backup: NO - Auto backup turned off
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% SystemUIServer
1% diskimages-helper
1% mds
0% Google Chrome Helper EH
Top Processes by Memory:
94 MB Google Chrome
59 MB GoogleSoftwareUpdateDaemon
57 MB Google Chrome Helper EH
52 MB Google Chrome Helper
39 MB Finder
Virtual Memory Information:
40 MB Free RAM
499 MB Active RAM
481 MB Inactive RAM
465 MB Wired RAM
7.33 GB Page-ins
502 MB Page-outsThe performance issues are due to third party software. Mavericks at the minimum requires 2GB's of RAM but I don't think that's the issue. And you can upgrade RAM anytime.
MacKeeper should be uninstalled. It does far more harm than good.
Do not install MacKeeper: Apple Support Communities
Uninstall instructions > how to uninstall MacKeeper
249.2 GB (67.82 GB free)
Keep an eye on available disk space.
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space. Less can slow your Mac down.
You also need to uninstall CleanMyMac > How To Uninstall CleanMyMac
Third party so called Mac cleaning utilities are not necessary on a Mac. Your Mac runs maintenance in the background for you.
Mac OS X: About background maintenance tasks -
Hey Guys,
I am having major streaming issues with my Macbook and Apple TV. Here is a detailed overview of my setup.
Netgear 802.11G Router
SSID off
WEP 128 Bit hex key
DHCP
Wireless devices
Powerbook G4
Macbook
Apple TV
iPod Touch
XP laptop
Wired device
XP desktop
All these devices are able to access the wireless network fine - and have no problem connecting to the internet.
Apple TV is running SW 2.0 - I don't know if the same issue would have occurred in SW 1.0 as I did the SW upgrade on it straight away (getting close to a system reset though)
I am able to see the Apple TV in iTunes 7.6 and have all the details of my Apple TV.
When I try to play any of "my movies" I sometimes get an error saying can't recognize file type or something along those lines - or it just gets stuck on a black screen with the buffering "spinning gear" winding till the Apple TV goes in to the screen saver.
I tried on many different resolutions but it did not fix the issue.
The same thing happens with TV Shows and Podcasts - haven't tried YouTube just yet.
I am able to play movie trailers though both standard definition and high definition.
Another thing to mention is the load up of the Apple TV is very jittering and stutters.
The thing that makes me wonder is I ran it on another Netgear G router network earlier today and everything went fine - and I was able to playback videos that I am not able to do now - which kind of makes me look at the network - but the fact that HD trailers load almost instantly and play fine makes me think perhaps Apple TV? The fact it doesn't load smoothly concerns me.
Any help would be greatly appreciated.I just removed Apple TV from iTunes and cleared an connections in "Computer" tab of Apple TV and reset everything - still the same issue.
Apple TV loads very jittery and it doesn't load video files to playback - but it does playback music and movie trailers. I am guessing it has no problems with the trailers as that is not something that gets accessed via the Macbook. Really starting to think this could be a bandwidth issue know, just weird that it was all hunky dory on another G network! Besides all my laptops get full reception where the Apple TV is situated and I can't think of any interference in the position that it is in.
Any other ideas people - don't want to have to shell out for a base station just right now. -
when opening safari i get a message that says major security issue please contact apple immediately suspicious activity might have been detected. what is this and how do i get rid of it so i can use my internet?
A misleading and malicious popup. Launch Safari with the Shift key held down; if that doesn't work, temporarily disconnect the computer from the Internet.
(121307) -
[Possible] Major Privacy Issue in Safari 5 - URL Autofill
From what I read on the Apple site, the URL autofill compares what you type to your history. However even if you delete your history, the autofill still comes up with sites that you visited in the past. If I delete my history, where is this info coming from? Seems to me that this is a MAJOR security issue if you're not the only person using the computer.
EDIT: Im seeing all sorts of random URLs popping up in the URL window when I type random letters. Is the URL bar also being used as a web search? (And if so, which search engine does it use for this?) I was under the impression it was only searching your history.
At first I thought these random sites being suggested were sites I have visited in the past and forgotten about... in fact a lot of them seem like sites I would have visited.
Its just so odd how random the results seem. Not just front pages come up, but pages a few levels deep on any given website. Strange thing this is to me.
Message was edited by: FrozoI'm hoping someone will figure out a way to disable the URL history suggestions. It's totally annoying. I'm used to typing in the first few letters of a bookmarked web page to jump to it quickly. Now if I type some letters, I'm inundated with suggestions from keywords in my history, while the actual URL I'm trying to get to is buried beneath a list of other pages that have nothing to do with the page I'm trying to visit. Totally frustrating. Maybe it's good for some, but a way to turn it off is a must.
-
Two Macbooks, same spec, yet one has major connectivity issues
Hi,
I have two (old - 2006) macbooks, bought at exactly the same time, exactly the same spec, probably off the same factory line. Yet one has serious Airport issues which are proving very difficult.
It will pick up a maximum of one wireless network, which it barely is able to connect to. There are 3 wireless networks in this house yet it only picks up the nearest one. The other macbook can pick up at least 15 other networks despite being exactly the same spec and on the desk next to it.
Even when it connects to my network, connections are frequently dropped - over 50% packet loss generally.
Both are running the same OS and are exactly the same spec. I have tried resetting the PRAM, deleting the airport prefs, resetting the SMC; you name it I've tried it. I noticed that this is quite a common issue with Snow Leopard + Airport, but I am now thinking it could be a faulty Airport card. Could this be the case?You already mentioned that you thought that "it could be a faulty AirPort card". I agreed and offered another possibility as well.
Whether or not you are using Snow Leopard, if you have a faulty wireless card or a faulty antenna connector, you will most certainly have major connectivity issues.
You've already performed all the standard troubleshooting steps and mentioned that you felt it may be a hardware issue.
If you have changed your mind and feel that it's a Snow Leopard issue, (logic would dictate that it would have also affected your other identical computer the same way) you have the option of reinstalling the operating system to see if that might help. -
I am trying to reinstall Dreamweaver CS3 from the CD after having computer issues. Now getting error "You can only install one Adobe product at a time. Please complete the other installation before attempting to install ......." There is no other Adobe product installing. I have used the Adobe Cleaner Tool many times and uninstalled other Adobe Products but neither has worked. I have uninstalled/reinstalled this CD version of Dreamweaver several times when changing computers and after having computer issues. A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues. Please help.
A google search of the problem suggested it may be an error related to the number of times I can reinstall this product due to licensing issues.
Absolutely not. You are misinterpreting things. The activation check never happens when just running the installer, only much later. It means what it says - there is another "install" pending/ active on your system, meaning somewhere there is an (invisible) process still blocking things. Either way, since you haven't provided any real technical info, we can't advise specifically. if you are on Windows, you may want to check your task manager and terminate any setup.exe and msiexec.exe processes plus potentially may need to manually fix/ delete some registry keys. For anything beyond that you will have to be much more specific.
Mylenium -
i own acrobat 9 pro and had to re-download the program from a computer issue but when i get the serial code from the adobe website it give me serial code invalid error. i am using copy and paste to prevent miss typing the code.
Hi Lawrence,
Please try the steps mentioned in the KB: https://helpx.adobe.com/creative-suite/kb/error-invalid-serial-number-acrobat.html
Regards,
Rave -
My internet keeps freezing on me and I hane to constantlygo thru network diagnostics to reconnect. My provider insists this is a computer issue.
Can someone help???I agree with @sabretooth. The connection status showing 100Mbps is only the local Ethernet network speed and since your router uses the Wireless-G technology, then you can get a maximum of 54Mbps for the wireless network speed. This network speed is significant when communicating within the local network of the router but it is still the 10Mbps internet subscription speed that is used when sending and receiving data or information through the internet.
It seems you’re experiencing a dropping connection and it would be better to isolate the issue before buying another router. Connect a computer wired directly to your Arris modem and observe the connection. If connection is good then it will give you a hint that it’s a possible router issue. You can then press and hold the reset button on the router for 30 seconds, power cycle, reconfigure the internet connection and check if the problem persists. -
I am having a major color issue in 10.3.9.
Issue #1:
Setting Color Labels...
even though the names of the colors are there, the colors are actually shades of blue and gold.
Issue #2:
Mac Icon...
normally on the dock, it's 2 shades of BLUE.. however on mine, it's 2 shades of GOLD.
Issue #3:
Adobe Programs...
In Photoshop, Illustrator and Acrobat, ALL PHOTOS have this duotone look (blue and black) and the ONLY way to preview a photo in true color, is if I save for web and in that screen, it shows correctly. I'm a graphic designer and it makes it VERY difficult to adjust photos.
I know its not the photos themselves, because they preview correctly when imported into Quark and also when printed. I have also tried switching monitors, to see if that was the issue and I still have the same problem. I had this problem back in January, when I upgraded to 10.3.9, and my supervisor fixed it through DUMB LUCK! I recently had to re-install everything, including the OS and this problem resurfaced. Now it's almost a year later and we've tried everything we could think of, but no such luck. This is my last hope!
Does anyone know how to fix this problem, or has anyone ever HAD this problem? Is it just my negative energy that is feeding into it and making it want to lash out at me?!?!I am having a very similar issue, and am really pulling my hair out. I have one user that is having this problem - FROM ALL MACHINES! I have deleted ALMOST every preference in ~/Library/Preferences to no joy. Just started yesterday. (I am using network Home Folders - with no other major issues)
Everything looks like it is in 8 bit color.
I have done all the standard fixes. It does it no matter which machine this user logs into, so it is not a hardware or /Library/ issue. It definitely is a ~/ issue.
PB G4 Al (2), MDD G4 Dual (3), AGP, Cube, W3K Server, B&W G3 Server & others (in Mac OS X (10.4.8) Server 10.3 -
I'm experiencing major synchronisation issues on ICloud, especially for documents created on my Mac in pages, keynote and numbers. Contacts and agenda items work fine. I checked all my account settings. But while I can upload documents from my MAC onto ICloud, they don't show on my IOS devices (whereas previously this worked without issues).
On this Mac I did move all the visible iCloud documents out of iCloud, into another folder, then disabled syncing, exactly as you suggested. But there were, apparently, documents remaining in my Mac's local iCloud store, "~/Library/Mobile Documents/" that I could not see (so could not remove). The Pages file "CSU-PD-UN1.pages" was one such document.
The act of disabling iCloud's document sync'ing, in System Prefs, just renames the local "iCloud" store to "~/Library/Mobile Documents/<appleid#>/" effectively shielding the it from the sync'ing mechanism. Looking at this renamed folder (the screenshot above) revealed that "CSU-PD-UN1.pages" (and other files) had not been removed; it would be reasonable to assume that one, or more, of these "undeletable" files were related to my original problem, and when I re-enabled doc sync'ing, those bad files would just clog up the works again.
So I deleted them with the Finder on both Macs (the other Mac had bad files too, but different ones), then re-enabling sync'ing on the two Macs and doc sync'ing between the Macs (and iCloud.com) appears to now work as intended.
Sadly, iOS devices (iPhone and two iPad) now do not sync at all. Newly created documents do not migrate to any other devices, and documents on other devices do to migrate to the iOS devices.
Your suggestions have certainly done some good, but something is now keeping my iOS devices out of the the iCloud doc sync'ing process. I suspect it's a similar problem as the Macs had ("invisible" files gumming up the works), so I'm going to apply some nasty tricks to explore the iOS devices file system and see if I can find them, and delete them by brue force. -
I recently uninstalled itunes to work on other computer issues. I was told I would be able to reinstall itunes, and through my apple account retrieve all of my music. I just don't know how to do that. Can someone please help me? Thanks!
okay, I figured it out. But for anyone else with this same issue. Open up your itunes. On the panel, on the left hand side, click downloads. It won't show your old stuff, but on the botttom right hand side, there will be a button you can left click that reads "download previously purchased" and everything shows. You just select all and confirm download. YAY! Glad I got my music back :-) Hope this helps
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My iMac is not staying connected to the wireless internet. My provider tells me it's a computer issue and not their problems. Any suggestions?
Please test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
Step 1
Take the applicable steps in this support article. The Wireless Diagnostics program generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
Step 2
Disconnect all USB 3 devices. If you don't know which are USB 3, disconnect all USB devices except keyboard and mouse.
Step 3
If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. If you find that Wi-Fi works better with Bluetooth disabled, you should use the 5 GHz Wi-Fi band. Your router may not support it; in that case, you need a new router.
Step 4
Open the Network pane in System Preferences and make a note of your settings in the Wi-Fi service. It may be helpful to take screenshots of the various tabs in the preference pane. If the preference pane is locked, unlock it by clicking the padlock icon and entering your administrator password. Delete Wi-Fi from the service list on the left by selecting it and clicking the minus-sign button at the bottom. Then recreate the service by clicking the plus-sign button and following the prompts.
Step 5
Reset the System Management Controller.
Step 6
Reset the PRAM.
Step 7
Launch the Keychain Access application. Search for and delete all AirPort network password items that refer to the network. Make a note of the password first.
Step 8
Make a "Genius" appointment at an Apple Store, or go to another authorized service center. -
Ipods do no sync anymore , is this computer issue?
we have 3 pods and when we try to synch nothing happens. it used to synch perfectly, just had to click on playlists boxex, but now, not even i tunes starts i hook pod to cable. i have to manully open itunes and then nothing. wondering if this may be a computer issue. anyone ever have this problem? thanks!
The Surface forum has their own experts. They will help you further.
-- pa
(I am lucky enough not to be concerned with this fine product)
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