Major delays when I launch Acrobat X (Acrobat Not Responding)

I have Acrobat X (and Adobe CS6) installed on a relatively fast Windows machine.  When I click on Photoshop, Illustrator, etc they launch within 2-3 seconds.
When I click on a PDF file, Acrobat X launches immediately but then it stops (the Acrobat window fades and I get an "not responding message") for as long as 60-120 seconds. After the delay, everything is fine. If I close the existing PDF file (not terminating Acrobat) and open another PDF file, all is still fast and OK. But if I close Acrobat and re-launch another PDF file, the same behavior is displayed.
Based on my initial observations (but I cannot clearly pinpoint it) it may be related to my wired and wireless connections. I am not 100% sure, but may be when the wireless adapter is enabled, this happens. Both my wired and wifi connections are very stable and steady.
Any thoughts? This has been quite annoying.

Hello,
Try the following steps,
- close all Adobe applications.
- Navigate to :
C:\Users\<user name>\AppData\Roaming\Adobe\Acrobat
- You can also navigate by Typing %appdata% into Run command window.
- Rename Acrobat folder to Acrobat.old and then try to launch the program.
Regards,
Yuvarj.

Similar Messages

  • Error "Licensing for this product has stopped working" when you launch Acrobat 9

    Hi,
    I'm part of service desk and my company has several thousand users of Acrobat. There has been strange issues reported since upgrading from 7.0.5 to 9.1 and a lot of them are uhappy. The latest issue is users started to receive the following error,
    Error "Licensing for this product has stopped working" when you launch Acrobat 9 or Adobe Creative Suite 4 products. The link http://kb2.adobe.com/cps/405/kb405970.html#ErrorCodes has solution, but i tried everything given for 147-178, and nothing works. The users are highly frustrated. Any other possibilities? one collegue claims running simple reg cleaner could solve this issue.

    Wow,
    I went through a "font crisis" on my MacBook about two weeks ago, and I reinstalled Snow Leopard, then restored everything from Time Machine backup. Everything but Office 2008 and CS4 was able to run from the restore, because there were preferences for both that wouldn't copy back to my Library (permissions).
    I reinstalled both from the "original media" (dmg's)  with my Time Machine and 2 other external HDs connected and mounted. I had no problems with either. In fact since I was re-installing from dmg's stored on my Time Machine drive, I had to have it connected to do this. Installing Office and CS4 from the dmg's took all of twenty minutes for both with no errors at all.
    I'm glad you got everything taken care of, but anectdotal evidence tells me CS4 can be reinstalled with external drives connected and mounted.

  • Acrobat not responding mac

    I have Adobe Acrobat Pro version 11.0.10 on OS X Yosemite 10.10.1 and I've had issues with my acrobat not responding for a while now on my mac. I've searched the forums and have tried purging the temp files in preferences, I've even uninstalled and re-installed. I also read something about installing a font manager and moving fonts but I work as a designer and I have things set up the way I like them, I'd rather not move around my fonts. What do I have to do to get Acrobat to open a pdf and respond? Thanks in advance.

    Hello evancic,
    Please refer the KB doc link mentioned below and let me know if that helps:
    Can't open PDF
    Hope to hear from you.
    Regards,
    Anubha

  • Mac osx 10.6.8 itunes launches automatically and will not respond to quit or force quit

    mac osx 10.6.8 itunes launches automatically and will not respond to quit or force quit in the Activities Monitor.  When I quit or go into the Activities monitor and try to quit, it goes off, briefly, then immediately relaunches.  If i turn the computer off, and then on, iTunes launches automatically.  ITunes 10.4.  The only thing I remember doing different, lately, is I just updated a couple of days ago.  Has anyone else had this issue?  Thanks!

    Reset the page zoom on pages that cause problems, make sure that the window is not maximized:
    *<b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
    *http://kb.mozillazine.org/Zoom_text_of_web_pages

  • TS3219 my ipad2 when connected to my laptop is not responding nor accepting the connection

    my ipad2 when connected to my laptop is not responding nor accepting the connection. My ipad was blocked to  return  to main menu while trying to updating  its IOS. How can we return to main menu?

    Take it to Apple

  • When using Foxfire I keep getting "not responding", how can I fix this?

    When using foxfire I keep getting "not responding" How can I correct this?

    If this is happening with one or two specific sites, those site may have been hacked, or they may simply be bad sites.
    If it's happening with a larger number of sites, and with sites that are legit (like Google, Yahoo, Facebook, etc), then it's likely that your wireless router has been hacked. See:
    How to manage a hacked wireless router
    (Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

  • I got a new computer and all applications were transferred to the new one. When I launch Acrobat 8 Professional, I get a warning that Acrobat cannot be launched now and that I need to launch another application e.g. Photoshop which is already launched. An

    I got a new computer and all applications were transferred from the old one. However, when I tried launching Acrobat 8 Professional, I get a message that says: "Adobe Acrobat 8 Professional cannot be opened at this time and I need to launch another application in the suite e.g.Photoshop" which is already launched. Is there some help around this?

    It appears that you have the CS. What new OS do you have. If it is Win 8.1, you may have to purchase a new version of Acrobat for that system. Folks have succeeded with AA 8.1 on Win 7, but I have not heard of any successful installs on Win 8.1. As for the issue you have with the new OS, you do have to follow the CS install process that is different than the stand-alone Acrobat (there are some posts that discuss the process if you search).

  • Acrobat not responding when saving

    I use Adobe Acrobat X and Windows 7 (incase that makes a difference). Everytime I save it hangs and then it says "not responding" and if I leave it long enough it will recover and save. It happens everytime I save a file, doesn't matter how big or small the file is, or where I get it from, if I download it from the internet or create my own. Does anyone know how to fix this?

    You might want to try to empty the TEMP folder to see if that is part of the problem.

  • Acrobat 'not responding' while exporting a pdf

    I am attempting to export my physics notes into a PowerPoint format. However, the process stops and Acrobat is 'Not Responding.' I just downloaded Acrobat today and need these notes for tomorrow. Is there any troubleshooting that I can do?

    As a quick possible solution, I would suggest you print the PDF to a new PDF. Then try the export on the new one. This is not normally considered a good route, but it might solve the problem in the short term. Also, be sure you have installed the updates (from the Help menu).

  • Firefox starts up, and when home page pressed, program does not respond. What can be done?

    When Firefox is started, the circular think button continues to run, but the program has only started one new tab. When the Home Page button is clicked, program seems to lock in a 'Firefox not Responding' error message. When I try to shut it down by using upper right corner X, it gives two choices, "Wait for the program to respond" of "Shut down program". I choose Shut down program, and in the background a message saying 'Windows checking for a solution' although it never comes back with one. What I'd like to know is will Firefox save my bookmarks if program is deleted and a newer version of Firefox is downloaded?

    Please update to the current Firefox 27 release.
    *Help > About Firefox
    You can find the full version of the current Firefox 27.0.1 release in all languages and for all Operating Systems here:
    *http://www.mozilla.org/en-US/firefox/all.html
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do NOT click the Reset button on the Safe Mode start window.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
    See:
    *https://support.mozilla.org/kb/Server+not+found
    *https://support.mozilla.org/kb/Firewalls

  • I updated to itunes 11.3 and now when i open itunes it is not responding

    I just updated iTunes to 11.3 and now every time I go to open iTunes its saying that iTunes is not responding and closes. I do not know what to do or how to fix this problem at all. please someone help!

    Hello elizabethfromvineland
    Check out the article below to troubleshoot the issue of iTunes crashing on you upon startup. Start with seeing if you can start up in Safe Mode. If you are still having issues, try to open in Tunes in another user on your computer to see if the behavior still exists. One of the last troubleshooting steps is to remove iTunes; there is a link in the article that will assist you to sort you out. 
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/TS1717
    Regards,
    -Norm G.

  • HT1339 Error: This game cannot be launched. Ipod will not respond

    I have an error message on my iPod classic.  It states, Error:  This game cannot be launched.  And now my iPod wheel will not respond.  I am unable to shut it down or connect it to my iTunes.

    Try a hard reset.  This procedure does not erase any content stored on the device. It is similar to rebooting your PC.  To reset the iPod, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    B-rock

  • When attempting to print, firefox does not respond

    When I attempt to print a page, Firefox does not respond and I lose the information from the page.

    Look this one
    http://kb.mozillazine.org/About:config_entries
    go to PRIVACY and read the following
    privacy. item. cache
    privacy. item. cookies
    privacy. item. downloads
    privacy. item. formdata
    privacy. item. history
    in about:config all the above put it to TRUE if there are FALSE
    thank you

  • Nothing happens when I launch Acrobat 10 as part of Design & Web Prem CS6 - Win 7 64bit

    I had this problem in the past and called support. Here are some notes:
    No Adobe PCD Folder[C:\ProgramFilesx86\CommonFiles\Adobe]
    uninstall Acrobat Pro 10; Acrobat 10 from Design & Web Prem CS6
    reinstall Acrobat Pro 10 as part of Design & Web Prem CS6
    Installed updates
    Issue resolved.
    This time I checked for PCD Folder and it is there, so do I just uninstall Acrobat 10 and reinstall and hope it works?

    Bill,
    Thanks for your advise but I had already uninstalled Acrobat 10 and reinstalled and then updated Acrobat. It works fine now.

  • Major delay when switching between folders in Mail

    More often than not when I switch between folders (inbox-to-trash or junk-to-inbox, etc) none of the messages in that folder show up and it says on top "0 messages".
    Sometimes they come back after 5 or 6 seconds. Other times it takes over a minute. There usually aren't that many messages in either the folder I'm coming from or going to.
    Any thoughts?

    Based on the tons of new messages showed up in the Trash, I suggest the following.
    Quit Mail first and using the Finder go to Home > Library > Mail.
    Copy the Mail folder and place the copy on the Desktop for backup purposes.
    Using the Finder, go to Home > Library > Mail > Envelope Index.
    Delete the Envelope Index file and empty the Trash.
    The Envelope Index file stores an index of all mailboxes and messages.
    Launch Mail and you will be prompted to import mailboxes. Select OK and allow the process to complete. This isn't really importing anything but creating a new Envelope Index file within the Mail folder and re-indexing all mailboxes and messages within.
    This may cause more previously deleted messages to re-appear but this should resolve the delay problem.
    After confirming all mailboxes are available and there is nothing unusual, you can delete the copy of the Mail folder placed on the Desktop.

Maybe you are looking for