Major failure on BT network

I cannot access several Internet since yesterday. They include bing.com, iTunes Store, tesco.com, eBay.co.uk, adobe.com and many more. In any browser on any machine here at the office I get "connection timed out".
Phoned BT just now and they reckon I need to reboot my router and that all these websites are working perfectly fine for them.
However our hosting provider in London have emailed me the following: "There seems to be an issue with BT at the moment. We have had 2 or 3 other customers also on the BT network call in and say that they experiencing the same issues. We have checked on our end and everything seems to be fine on our network."
The issue they speak of is being unable to access certain websites, including our own!!
Is anyone else having a problem?

I'm having the same problems in Cumbernauld. Some sites not loading or partly loading after 5+ minutes.
A chat with a BT support person online suggested there was a known problem with 3rd party websites and that I wait up to  48 hours for it to be resolved!
Annoying thing is that the service status page does not reflect what must be a major issue. Apparently there were 'problems accessing web pages' yesterday which have been 'resolved'.
Even worse is that my missus can't get online to do the Christmas shopping so Amazon might be in danger of going under.

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