MAJOR HELP IPOD FROZEN!

okay here's the deal. i have a ipod mini thats a little more than a year old. i got it last april. a couple of months ago i was using it while working out and all the sudden it completly froze and shut off. now whenever i try to turn it on all that comes up is a apple and a frowning ipod with the website underneath www.apple.com/ipod/support. so i went to the site and it told me that i need to retstore my ipod so i tried doing that but the ipod wont even turn on so my computer wont restore it. does anyone know what i can do to restore it from my computer or if i go to an apple store will they exchange or fix it and how long will it take for them to get me a new ipod or fix my ipod now?

Welcome to Apple Discussions!
If you didn't buy an extended warranty from Apple, then your one-year warranty is over. I doubt Apple could/would help at the store, other than telling you that you need a new one. You could try though.
As for fixing this
You need to get your iPod into Disk Mode before you will be able to restore it. See if you can get it into Disk Mode...
Putting iPod into Disk Mode
btabz

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