Major iPod Problems! Please help!

Recently, my iPod was running very slugish. The videos would skip and take a very long time to load, and then sometimes my menus would freeze or seem to take longer than expected to change. My friend told me that I should reset it by pressing the Menu button and Select button because that should stop the sluggish movement. I did so and when the iPod turned back on, I was prompted with a folder(!) and: apple.com/support/ipod
It seems now that my iPod is stuck in disk mode. I have tried restoring my iPod to factory settings and still nothing because it is stuck in Disk Mode. Whenever I try to run iTunes, it won't find it because the iPod seems to freeze windows and nothing moves (sometimes the start bar will) and all of my running applications freeze as well. The moment I unplug my iPod, all of the applications unfreeze and work properly.
Can someone please help me? Thank you very much!

im sorry i cant seem to start a new topic PLEASE HEEEEEEEEEEEEEEEEEELLLLLLLLLLPPPPPPPPPPPPP
all of a sudden about half an hr ago my computer froze & went all spastic. i retsarted & now ALL MY SONGS ARE GONE FROM MY IPOD!!! I HAD 10 000+ SONGS HOW DO I GET THEM BACK!?!?!??
please tell me theres a way. when i check the ipod itself it says 0 songs 0 videos but strangely my 87 photos are still on there. also when i reconnect it to the computer it says to restore its factory settings but when i go to update/restoe it says i have 10GB left (its a 60Gb video ipod) so i think the songs are still stored there but i cant access them or something please help me!!

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