Major iPod Touch problem

Well, yesterday i tried to update my iPod touch firmware from 2.0 to 2.2. Ok, giving me the permission denied error that everyone else is getting.
So i waited till today, tried again, still no dice, ok, i'll just keep waiting. Then i tried to copy a video (in the correct format) from my desktop to my iPod. It transfers INCREDIBLY slowly, like it's on a USB 1.1 connection when it's actually on 2.0. Then suddenly, halfway through, it gives me an error that my iPod is unavailable to sync, it's not recognised etc. Now trying to copy anything over (music, videos, pictures) just completely fails, as in if dragging and dropping from my library onto my iPod, iTunes gives me the dissallowed cursor when i mouse over my ipod.
So then i tried restoring; problem is, it tries to restore and update at the same time, and as the update isn't working, it won't restore.
Just to let you know, I've tried rebooting my PC (i'm on XP pro by the way) and my iPod and i've tried switching USB ports also. Still not working. Any help would be great.
Thanks.

ok, i have the same problem as you, dealing with trying to update ipod touch software on itunes. and it said i didn't have permission. this sounds like a difficult issue. have you tried contacting the apple store yet and talking to a tech? i had a similar problem before on my mac and i called the store and they were incredibly helpful.

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Major iPod touch crash problem.

So when running Apps like Safari, Contacts and other random apps, my new iPod touch 4G (fall 2011 version) will crash ALL THE TIME. I tried making a contact twice and it crashed when I hit done, and then I restarted it and it finally worked. Also what's really annoying is sometimes when I unlock it, it just freezes at the home screen for about five seconds and then it starts working again. If you're wondering, it's not jailbroken.

Try the standard fixes:
- Reset. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.

Xbox and Ipod Touch Problem

Hey, I have and Ipod Touch and an Xbox 360 and want to connect my Touch to the Xbox to play music while playing a game, but my Xbox doesn't pickup the Touch. But my Touch charges, anyone know why or know a link to a similar problem that can help me in anyways?
By the way, my old Ipod worked when I did this, just not the Touch, and also Touch is 1st Gen.

Anyone know how to fix?

IPOD touch problems.. pls help!!!

My son recently received a IPOD touch for Christmas...that was the 25th, were on day 3 now of trying to hook this thing up... we can't please HELP!
I have downloaded itunes... twice. ( uninstall, reinstalled)
I keep getting a meesage that says " make sure your network connection is active and try again" when we try to go to the ITUNES store.
So, I was told to drive to Mcdonalds & try and hook up their.... We were able to connect but before I could get him any games and music, I was told to create an account... I did this.... had to drive back home to activate the account... once I clicked on the link to activate from my email I received a message that says " WE COULD NOT COMPLETE YOUR ITUNES STORE REQUEST. AN UNKNOWN ERROR OCCURED (11222) THERE WAS AN ERROR IN THE ITUNES STORE. PLEASE TRY AGAIN LATER."
I then decided to run the diagnostic in the help section of the ITUNES store.... when I did this a thing failed talking about no audio CD card found. Also, it says " SECURE LINK TO ITUNES STORE FAILED"
I have been through all of the self help. YES... I made sure firewall has ITUNES safe to go through. I have checked marked all the proper locations.
I called my internet provider they were of no help to me but assured me my internet connection is running fine.
Please, help me get thing working for this little guy. PLEASE.. this has been so frustrating... He's 11 ( you can imagine his patience level) Poor kid has been doin triple on chores & straight A's to get this IPOD for x-mas & now I can't get it to work. I feel jsut horrible.
I have a windows vista. cable connection, no wireless, had virus protection I uninstalled & my bonehead husband decided to do a system restore on my computer and now the dang virus protection is STILL on my computer and I cant uninstal it.... is THAT causing the problems?
What? Anything?? Please help!!!

Whoa .... first thing - do not un-install or disable virus protection! You may need to get the virus protection software to recognise your iTunes but don't un-install it!
Next - don't bother driving to any fast-food outlet, there is life without them. (You probably need to get your store account working from a home PC before trying to get online from a public network that anyone can use!)
As you've downloaded iTunes, that suggests your internet connection is okay (so that's exactly what your internet provider will say). The message to "make sure your network connection is active and try again" means ... make sure the firewall is allowing iTunes to get online, you say it is, so is the connection itself active? If you can get to any web site through your browser - then yes, it is.
However, what's disturbing is the message "no audio CD card found". That seems unlikely in this day and age. Can you hear any sounds that are played on the computer, either from a web site or from a CD in the CD drive or sound file? If yes, then there is a sound card. If no, find out what this problem is.
Got through all that?
With iTunes running, load a CD into your computer. Does it appear in iTunes, look on the left of the iTunes window, under devices, the CD should have appeared? The song names should be listed, If not, click on *Advanced/Get CD Track Names.* Click on import CD. It should be imported to iTunes and if you have the correct settings apllied, it should be copied onto the iPod at the next Sync.
If you manage this, try the Store, through your iTunes.
How are you getting on?
Phil

I requested a repair, but there was an error after clicking the button with my credit card info. I was still charged, but the form email I received the next day had incorrect info about my iPod Touch problem. How can I contact CS w/o paying $19?!

My iPod Touch battery is not working. I requested a repair through the Apple Support. On the final page, when I clicked the button that puts the info through with your credit card number, the resulting page gave an error (I wish I'd have saved it!). Anyhow, I checked my credit card and it was charged, so I assumed the repair request went through. The next day I received a form email saying my problem was with "Sync with iTunes (Not iCloud) - Data Backup/Migration (not iCloud)" instead of the battery repair. It also says for iPod customers, to send your iPod to Apple - but I had requested the "iPod Coffin" to be mailed to me so I could send it back. Obviously there was an error between the request and what was received, so I'd like to ask Customer Service about it. However, I can't find a way to contact them. When I replied to that form email, I recieved an automated reply saying emails there were not read. Anything online asks me to pay $19 and I don't have the correct issues to request an exception. The closest store is over an hour away or I'd simply go there to ask. What can I do?! Any suggestions you have are much appreciated. Thank you!
PS - The form email also says if I wait 10 days the repair request will be canceled. Does this mean my credit card will be refunded for the $85 battery replacement charge if it is canceled automatically?

Thanks, but I've been on the phone with AppleCare US (where I am and live) and AppleCare UK. They continue bouncing me back and forth without helping resolve the problem.
Perhaps someones knows how to further escalate the issue at Apple?

Ipod touch problem

Hi folks, I am new to this site and am looking for help please. I am also having problems with the January software screen which keeps showing an 'unknown error message' as soon as I say 'no thanks'. Everything was deleted on my ipod and I could not sync anything for about a week. I still have the error message, however I am now able to sync items to my ipod. The new problem is that the capacity bar at the bottom of the ipod summary page - I have almost half of my ipod taken up by 'other' (orange in colour) and I have no idea what this consists of. It happened after the error message appeared. Has anyone else had this problem? Thanks.

TBH...I would just have to say that you have a defective iPod touch. You might want to go for an exchange!

1st Generation iPod Touch Problems: First freezes, then no music

Hi, I was wondering if anyone else have had this problem.
My first generation iPod touch's screen stops working, but is responsive and the button and works, but since I need to slide it, I wasn't able to use it. When I plugged in my headphones, it fritzes. So I restored it to factory settings and everything is fine until I try to play music. I would click on any song, even the shuffle button, it would show that it would play, but suddenly stops and goes back to the song menu. I tried restoring a few times, but it still won't work. On top of that, when I leave it alone for a minute, it dies unexpectedly. It's been 2 and a half years since I got it. Anyone?

I have the exact same situation! My friend and I both have first generation iPod touches. My friends is 3 years old, however my iPod touch is only 1 year old because I got a new one because my last broke, still 1g. My friend was caught in the rain and got very wet once, and since then his iPod touch wifi hasn't worked. My iPod touch on the other hand has been very well looked after in a switch easy case.
My wifi used to work perfectly, until around september of last year my wifi stopped working. It searches for half a second, like it usually does when it knows there aren't anywhere networks near, and if I am really close to a router it will have 1 bar, but say unable to connect and always ask for password.
However today I had a breakthrough, even tho I haven't used my iPod in a while, I tried searching for wifi today and it worked perfectly, like brand new, I was really excited, I could even get full signal at the bus stop outside my house. 4 hours later, and it was back to square one, exactly the same symptoms as before. iPad and laptop are perfect as usual, my iPod has never been wet and I take great care of it. I don't think iOS has a big difference, as my friend is running like 1.? And I'm running 3.1.? The latest software. I've resetted many times, but no success. I'm going to call apple but please help incase they don't know.

Ipod Touch Problems

My Ipod Touch is running with Windows Vista and the latest Itunes. When I try to charge it with the computer USB cord the Itunes keeps coming up and synching the Ipod and then I close the Itunes and turn the Ipod power off with the slide switch on the Ipod screen after Itunes says it's o.k. to disconnect a little while later the Itunes keeps coming back on to synch the Ipod. If I ever get the Ipod charged up after I disconnect it from the computer I can't turn the Ipod on with the power switch on top of the Ipod and it keeps coming on and off by itself with the Apple logo on the screen going on and off about every minute or so until all the power of the Ipod is depleted. Thanks very much for any help.

Start here: http://manuals.info.apple.com/enUS/iPod_touch_3.1_UserGuide.pdf
Turn off "iTunes opens when this iPod is connected" and that will solve one problem
Don't turn your iPod off, just put it in Sleep mode - once you fixed it
1. Unplug your iPod from the computer
2. Hold down the Sleep/Wake switch and turn the iPod off
3. Start iTunes
4. Hold down the Home button and plug your iPod back in to your computer. Keep hold it down until you get "an iPod in recovery mode has been detected by iTunes". Follow the on screen instructions to restore your touch.
Next time, learn how your device works before you start plugging it in, unplugging it, etc.

Well its another 3rd gen. 8gb ipod touch problem. Apparently they don't exist and that really ticks me off because the apple packaging clearly stated it was an 8gb 3rd gen. and now i can't update it. Apple lied and now im paying for it.I better get a new1

A year or two back i dad just used up all of my money to buy a brand new ipod touch 3rd gen. 8gb. I bought it at a local sams club and i even still have the packaging that says it was an 8gb 3rd gen. But Apple lied to me because it is only an 2nd gen. I looked it up and they don't exist. Now i can't get any games or anything because of thier false advertisement and ripping us off (as you can't update from iOS 4.2.1). This also happened to many of my friends and other Apple customers throughout the U.S. It was an unopened product from Apple. Since they tricked us i hold Apple accountable. I demand a refund and anyone else in this delemma please share your story. APPLE OWES ME A REFUND.

I see that you have the same problem as guys in the sites I found.
http://apple.stackexchange.com/questions/54866
http://apple.stackexchange.com/questions/55334
http://apple.stackexchange.com/questions/55180
I think most of them manage to came out either with FULL REFUND, with 75-90% DISCOUNT for iPod 4G purchase, or FREE iPod touch 4G 8GB.
I'll tell you this, it's not Apple who lied to you, it's the misled DEALERS. I've been collecting evidences and it seems from the beginning (the time of press release) until the release of iPod 4G, Apple never stated that they intended to release iPod touch 3G in 8GB.
See this image of Apple online store back in early 2010 :
The 8GB model were only UPDATED with iOS 3 however the true NEW iPod touch at that time (Apple hadn't used the terms Generation yet) was available in larger capacity. The iPod touch 8GB wasn't RENEWED but rather RE-RELEASED with lower price as previous 8GB iPod touch were more expensive. If you still not convinced enough to believe it, well search the youtube and watch Phil Schiller's presentation in 09/2009. He shown 8GB model (he didn't say new) would only experience updated price of $199 but later on, he pushed the 8GB aside and explained the NEW larger capacity models would be granted double capacity and improved performance
Hence, I'm truthfully sorry to say that the one whom to be wronged isn't Apple but dealers themselves for false advertising. I suggest you to bring up your complain to the dealer with valid evidences because if you don't, I'm afradi you might lose your chance due to the time being.

What is Apple's position on iOS4 ipod Touch problems?

Considering all the posts regarding battery drains, sync problems, crashes, and slow operation since the iOS4 release for the ipod Touch 3g it is time for Apple to provide an updated iOS4 and/or fix the problems.
Has anyone seen or heard of any information from Apple?

Any official information from Apple will almost certainly come in the form of a KnowledgeBase article, which would probably be referenced from the iPod touch support page, or in the form of an actual OS update.

IPod touch problems grey pixels and stuck sleep/wake button

I got my iPod touch 2g in January of this year and I noticed that my sleep wake button was inside the iPod not sticking out like it is suppose to and I also saw that I have about 15 rows of greyed out pixels. I'm wondering if my warranty can fix both of these problems for free or do I need to pay money. I have tried the stuck pixel fix but nothing happened.

Did you try to restore in iTunes?
iPhone and iPod touch: Frozen and unresponsive

Synching iPhoto & iPod Touch Problems?

I have always synched my macbook iPhoto library with my iPod Touch and until recently this has always worked well. The last 2 times I have tried to do it though, the synch has only copied 4 photos from the last 2 new events uploaded into iPhoto. I have checked the photos and they are all jpeg formats. I cant think of anything else to do. I am using iPhoto 11, 9.3
Has anyone else experienced this problem? If you have, how did you resolve it.
Thanks
Heather

Go to your Pictures Folder and find the iPhoto Library there. Right (or Control-) Click on the icon and select 'Show Package Contents'. A finder window will open with the Library exposed.
Look there for the iPod Photo Cache.
Trash it. Start iPhoto and try sync again.
Regards
TD

Really weird ipod touch problem

so the day i got my ipod touch i was really careful with it i pretty much kept it in one place all day and night but in the morning a strang mark had appeared on the back of it, kind of dark greyish with little dots, looks almost like a small fingerprint, small though, a litle smaller than the apple logo on the back...so anyway i took it to the apple store yesterday they told me they have never seen this problem before and they gave me a brand new one....everything worked perfectly fine with my new one and i took extra care to make sure it wasnt damaged or near anything hot or something like that i pretty much just kept it in the same place all day and night again but then this morning i woke up and the same mark was there again on the back of it cant remmeber if its in the same place or not but its on the same level as the other one was but i cant remember if the first one was on the right or left side, but its on the left side adjacent to the apple logo on the back about a quarter of an inch away from it....i hadnt dropped it, put it next to anything hot, it was sitting in the same place almost all night just like the first one..... the apple people are baffled they offered to give me a new one but i think it will just hapen again...so what could be the problem!?!?
at this point im starting to think its a poltergeist

The second ipod was in a different location on top of my wooden dresser in my room, in a one story house, inside the ipod sock, when it wasnt in the sock it was on a wooden table plugged into my macbook for activation
first time it was on top of a wooden table not near any windows, and the temperature inside my room is rather cool
here, in the suburbs of san diego CA, the temperature is mild right now, not too hot not too cold so...
the ipod was on its back both times
both times it took me one day to see it, from the time of purchase to the next morning...
thanks!

Extremely annoying iPod Touch problem

Hello, I have the iPod Touch 3g 64gb version and have run into an annoying problem recently.
Well, first, let me say that I love having my music organized in iTunes. I'm sure I'm not alone in this. I make sure every single artist, album, and song is spelled correctly and is in the right place. Also, the album art..that's what my problem is.
Recently, when I'm looking at albums on my iPod, for some reason the album art is all screwed up; the artwork is switched between different artists and albums for no reason whatsoever. I tried deleting the artwork, then copying and pasting the artwork into the song file, yet it still gets jumbled up. Plus, the problem is starting to get worse, with more and more albums getting mixed up.
Also, sometimes when I view the cover flow, the artwork changes when I select the album, and the thumbnails are sometimes different when viewing the album when I select an artist.
Has anyone else had this problem? Is there any solution? I would appreciate any help, thanks.

There might be some corruption there. I've heard of these album art malfunctions before. Your best bet is a restore. If it's a software issue, that will always deal with it. First though, check you iTunes song and zoom out of the album art for each individual song. You may see 2 or more covers assigned to that song which may be the source of the problem. If that's the case, delete the extraneous covers.

IOS 5 iPod Touch Problems

My iPod will no longer charge on my iHome but will play music, anyone know if it has something to do with iOS 5? since it started doing this the same day I upgraded

I have not seen any one else reporting this problem for iOS 5. Users have reported similar problems for earier updates though.. Have you tried resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.

Major iPod Touch problem

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