Major issue with 8.1.2 and Mac OS 10.4.11

Ok, I ran Apple software update today and installed a security update and the latest iLife updates. Now whenever I open Acrobat Reader 8.1.2 it automatically starts opening (apparently) every pdf on my computer. The only thing I can do is force quit from the dock. Yikes. I tried downloading Acrobat again and reinstalling, but the issue continues. I can't seem to find any mention of the issue here on on the Apple support pages. Any advice?

Yikes. It's also doing the same thing when I browse to a pdf in Safari.
I just deleted everything 8.1+ related off my system, and reinstalled 7.0.9... and that seems to have cleared up the issue. F
Except, of course, for all the stupid nag screens about "upgrading" to 8.1.2.

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Major issues with my iMac- crashes and errors

In the past 2 weeks I have had multiple issues with my computer. 3 times the OS has crashed- twice I had to pull the plug to get it to do anything. I can't open Photoshop. I can't print. Adobe Bridge keeps crashing. I have to turn Airport off/on about once an hour because the internet stops working. This is my first Mac and I've had it about a year and a half, so I don't know a lot about the system. Most of my work is stored on an external hard drive and I have 292.32 GB available. I am looking for suggestions to get running normally agian because I really can't lose several days of working by taking this to an Apple store (45 minutes away). Thanks in advance for any help anyone can give.

It's good to hear that repairing permissions helped resolve the issue. Your Mac logs a lot of data about how the system is performing. Of particular interest is the CrashReporter logs that can be viewed by launching the 'console' application which can be found in the applications/utilities folder. In the left column you can open up the ~/Library/Logs where you will see then see the CrashReporter log. Open it up and you will probably find a number of crash reporter entries which may yield clues. It may be necessary to provide more details from the logs and let some of the expert users provide suggestions. You may find that some of your software is not up to date.
This CNET article provides an overview of the Crash Reporter:
http://reviews.cnet.com/8301-13727_7-10330727-263.html

I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do?

I just had major issues with my Mac and had to get a new logic board. When I got the computer back and tried to reinstall Photoshop- it says error 6. What do I do? It is impossible to get any phone number for adobe.

Try these solutions: Error "Licensing has stopped working" | Mac OS

Hello there, i have a major issue with my iphone 3g, it ran out of battery yesterday and now it won't charge or turn on at all, can anyone help??

hello there, i have a major issue with my iphone 3g, it ran out of battery yesterday and now it won't charge or turn on at all, can anyone help??

Apple Does Not recommend that. Please Read.
http://support.apple.com/kb/HT1490
From that article
"Portables with built-in batteries"
Current Apple portable computer batteries are pre-calibrated and do not require the calibration procedure outlined in this article. These computers use batteries that should be replaced only by an Apple Authorized Service Provider.
MacBook
MacBook (13-inch, Late 2009) and later
MacBook Air
MacBook Air (all models)
MacBook Pro
MacBook Pro with Retina display (all models)
MacBook Pro (13-inch, Mid 2009) and later
MacBook Pro (15-inch, Mid 2009) and later
MacBook Pro (17-inch, Early 2009) and later
Thanks.
Allan Mac wrote:
Apple recommend calibrating the battery when you buy a new Macbook and then every few months, or monthly if it used on mains all the time. This, as Apple says is to keep the battery operating at maximum efficiency. When the battery discharges and shuts the macbook down, it still has reserve power for a good number of hours. There is also a logic board battery to hold various settings.
I rather think I will take Apples advice on using their equipment not yours, but I would be intrigued to discover what is it you know that Apple doesnt about its batteries?
Allan

Major issues with a add-on Emoji Cheatsheet and missing add-ons in Firefox 37.0.2 ?

As soon as Firefox updated me to 37.0.2 installed I started having issues with missing add-ons and missing tool bar buttons.
Instead spending all day reloading add-on from "Refreshing" Firefox I just started going through my add-ons and disabling them and restarting (4-5 at a time) till thinks went right. I spent a hour last night till I got down t last few that could because it . I left FIREBUG disable and things started working as is and Compatibility Reporter started working too.
Well I woke up to start Firefox and to my shagrin it was messed up again. So I went back through and and remembered the few last add-ons I re-enabled right before I disabled Firbug. So I disable it and sure enough things went back to normal.
What Add-on was that?
'''Emoji Cheatsheet :: Add-ons for Firefox'''
[https://addons.mozilla.org/en-US/firefox/addon/emoji-cheatsheet/?src=ss]
When the icon for it shows on my toolbar everything else shows, yet when it goes awal many other things malfunction. I tried reloading Firfox several times and nothing change. So when I disable it and restarted things were normal and working.
Anyone else experience this?

Sorry, the post about clearing your cache was meant for a different question.
I suggest opening a ticket on the issue forums for this plugin: https://github.com/johannhof/emoji-helper/issues
P.s. If it helps, I currently have 16 add-ons installed.

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!

I am having major issues with links in keynote! Even though the links (a navigation system) are on the master page, they are only working on some of my slides. Anyone have ideas on how to fix this or similar issues? Help!
I have created a navigation system on the master pages and set the presentation to links only mode. I also have other links scattered throughout the program, like a linkable table of contents, etc. Some of them work, some of them don't. Not sure why. Anyone out there having similar issues? Or have any idea on how I can solve this issue? Any help would be appreciated!
Thanks!

Links should not create any problems in Keynote. If they are set up correctly on text, the text will be underlined. Objects that have links will have a curved arrow bottom right, if you click the arrow a popup will display the link information.
Try this repair for Keynote, ensure you complete all the tasks and in the order shown:
1
delete all the iWork applications if you have them, not just Keynote, using Appcleaner from Mac Update, its a freeware application
2
empty the trash: Finder > Empty Trash
3
Shut down your Mac, wait 30 seconds, then power on the Mac, immediately after the start chime, hold down the Shift key
When you see the grey Apple symbol and progress indicator (a spinning gear), release the Shift key.
If you are prompted to log in, type your password, then hold down the Shift key again as you click Log in.
4
Let the Mac fully boot up, it will take longer as the OS is repairing the drive
5
when fully booted, go to Applications > Utilities > Disc Utility; click on the boot drive then First Aid tab and click repair disc permissions
6
when complete, restart the Mac normally, Apple menu > Restart
7
install Keynote from the Mac App Store
let us know if this helped

Slow down issue with Premiere CS4 on a Mac pro

I am having a similar slow down issue with Premiere CS4 on a Mac pro, but I don't have bloated prproj file size.
Here is what I am working with:
Mac Pro intel quad core 2.8ghz
OSX 10.6.7 Snow Leopard
6Gigs RAM
3TB storage between 4 drives, each drive with about 50% free space
I am editing a 10 minute HD video from avchd files. The edited video is very heavy in photoshop files with a variety of different fx including green screen. The system has slowed down to almost a standstill. Anytime I move the playcurser, or try to do any action, it displays the spinning top "thinking" icon and takes 15 seconds to several minutes to unfreeze. I am often forced to force quit and I have gotten unexpected quits several times. The program also freezes on startup frequently.
No other programs are running. When I export with media encoder, it took about 4 hours to complete. The last 4 or so photoshop images I added seemed to tip the program over the edge. It had been slowing down some, but those last few really dropped the processing speed. Before those additions, export took 30 min to 1hr.
I did delete the render files (did not check if the file size was bloated beforehand, oops) but it has not significantly affected my performance.

Do you need all of those extra pixels in the stills? Are you panning the full 4976?
Two things to consider are that if you using, say a 1920 x 1080 Sequence Frame Size, you can only see that at any time, regardless of how large the images are in pixels. If there are extra pixels, i.e. the Pan is not using all 4976 pxls., I would Scale to just what you need in PS, prior to Import.
If you are doing any Scale in PrPro, its Scaling algorithms are not as efficient, as those in PS. [Note: CS5 and 5.5 are a major improvement on that statement.]
With many large stills (the max for CS4 is 4096 x 4096, if there ARE extra pixels, pushing those around will use up resources, and quickly. As a test, some years back, I was working on a "photo wall," and was using 4000 x 4000 images. The workstation had no issues with slowness, until I got to the 5th large still. By the 8th, the Project was too slow to edit. I had to wait for everything. Luckily, I have AE, and it handles large stills much more efficiently, and much differently, than PrPro. I just moved to an AE Comp, and completed the Project, finishing up n PrPro, after I Exported from AE.
Just something to think about. With Scaling in PrPro, this is one time, where bigger is not necessarily better.
Good luck,
Hunt

Finder is still crashing with Lightroom 1.3 and Mac OS X 10.5.1

The problem reported with Lightroom 1.2 and Mac OS X 10.5 (Finder crashes when trying to read a JPG whose metadata contain some Lightroom specific development settings) is still present with both updates... Any hope Adobe would provide us with a way to fix existing pictures/metadata?

The Lightroom XMP data for snapshots, which is totally valid XMP data makes Leopard barf because Apple's implementation of XMP in Leopard is not capable of parsing the snapshot XMP. This is most totally Apple's fault...and only Apple can fix it...
The Photoshop CS3 & Leopard issue with text entry in certain tools is another Apple Leopard fault that Apple will need to fix...
There is also an issue with Epson print drivers running under Leopard and Lightroom 1.3 where printing is not picking up the correct data and print come out light...the same drivers will work with CS3 because CS3 is using the older, none Leopard pipeline. Also note that CS3 will NOT be able to print out using the Leopard 16 bit pipeline while Lightroom 1.3 will be able to...as soon as Epson revs their drivers...
Look, Leopard has introduced MAJOR changes well above and beyond the marketing features Apple promotes....eveybody is scrambling...but to Adobe's credit, they HAVE responded well and quickly to those issues Adobe can fix. Those Adobe CAN'T fix will have to be fixed by the companies responsible....

10.6.2 - Major issue with 8800gt

Hi, I've got a Mac Pro Early 2008 with 8800gt.
I just updated to 10.6.2 and I have been experiencing major issues with nvidia 8800gt: my mac don't boot. When I push the power button, nothing appears on my monitor and I can hear the 8800gt fan @ maximum speed. It seems there's no disk activity, too.
I've tried to remove the video card and start the mac without it: now I can hear the Hard disk run, but obviously I can see nothing on my screen.
any suggestion?
thanks,
Luzio

I can't count how many, but a good 5-10% of the problems with updates are due to a lack of pre-update maintenance.
And you can't rule out what or why if you don't have 10.5.8 and/or 10.6.1 on another hard drive to see what is wrong. You can't navigate from a DVD.
And you can't boot from a DVD if the hard drive directory/catalogue is severely corrupt. Which your situation suggests is the case.
Unplug your hard drive.
Boot from the DVD
Install Mac OS to another drive.
Never go without working backups and emergency boot drives.
It is normal for 8800s fan to kick in for half a minute during startup to cool it down and expel any heat that may have built up. So it suggests the 8800 is working properly.
Backups PREVENT problems. As does Disk Warrior (best used with SuperDuper or Carbon Copy Cloner).
Of course if you have a 2nd 'spare' video card all the easier to troubleshoot and rule out what the cause is.

Tap to click not working properly in Mountain Lion. How do I get apple to fix this major issue with mountain lion?

The tap to click does not work with mountain lion as it did before the mountain lion install. I purchased a brand new imac in August of 2011 and got a wireless keyboard and selected the wireless trackpad instead of a mouse. The trackpad worked wonderful pre upgrade with tap to click. Now after the install of the newest beast, I have to actually press the trackpad rather than a slight tap. I have carpel tunnel and this is causing great stress upon my hand. How do I get apple to fix this major issue with mountain lion?

Perhaps, I was not clear enough.
I have an imac purchased in Aug. 2011 which came with Lion 10.6 (two uprades before mountain lion)
Recently, I just purchased a macbook pro retina with Mountain Lion
On my imac, my settings allowed me to "tap to click" everything EXCEPT the initial log in at the star up of my imac, again running Lion 10.6
On my macbook pro retina which has Mountain Lion, I set up the "tap to click" option, but notice that a "hard" click was neccessary when trying to click things. I thought this was a macbook thing (my first one) so I went and upgraded my imac to Mountain LIon, BIG MISTAKE! Now both my imac AND my macbook only have limited "tap to click" options. Before mountain lion I could "tap" to highlight and select text, tap and drag, and many other thiings that Mountain Lion has disabled.
I am truly surprised that no one has noticed this MAJOR issue.
Is there a way to uninstall this update, similar to how on a PC you can go back to a restore point.
On another note even the way PREVIEW has changed is less user friendly, there used to be icons on the bottom right corner of the screen, now I have to double tap and select the option I would like to switch between contacts and thumbnails. This is really annoying and is causing me time when reviewing files.
Just in case anyone was wondering, I did go to system preferences -> trackpad -> select tap to click
In fact almost all of the trackpad functions have been selected.

Is there an issue with Safari in Iphones and Ipads where it does not recognize option disabled="disabled" tag properly?

Greetings everybody,
I have run into a peculiar problem with the Safari browser on mobile platforms (IPad, IPod, IPhone) which I hope I can find a solution for in this community.
I just launched a new website where I sell products with certain variations, for example please view this link: http://www.finerribbon.com/aegean-single-face-satin-ribbon.html
On this particular product, the product variants are supposed to work in such a way where:
If you select the value "1/8" from the "Choose Ribbon Width" field
THEN
The only options active and available to choose from in the "Choose Roll Size" field should be: 500 Yds, 20 Yds & Sample Swatch
Now, if we browse to the above link in Safari using a desktop or a laptop, there are no problems at all, but if we browse to the above link using an IPhone or an Ipad, then we have a problem where all the options are available regardless of the values chosen, basically the above functonality does not work.
I was told that there an issue with Safari in Iphones and Ipads where it does not recognize option disabled="disabled" tag properly, is this true? Can anyone advise me if there is a solution to this problem? I would sincerely apperciate it.
Thank you very much for your time and help!

Hi...
I have run into a peculiar problem with the Safari browser on mobile platforms (IPad, IPod, IPhone) which I hope I can find a solution for in this community.
Now, if we browse to the above link in Safari using a desktop or a laptop, there are no problems at all, but if we browse to the above link using an IPhone or an Ipad, then we have a problem
At the top of this window you'll see the following:
Apple Support Communities > Mac OS & System Software > Safari > Discussions
This the Safari forum for the Mac OS X.
Better that you post your topic here > Developer Forums: Apple Support Communities
I do see on my iPad what you are rreferring to. But you shoudl get the feedback you need in the developer forum.

Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

Having major issues with InDesign CS6

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!!

SherwoodGirl wrote:
Having major issues with InDesign CS6.
Then post your qeustion on the Adobe forums is it's their software you're having problems with:
http://www.adobeforums.com

Having major issues with InDesign CS6. will upgrade fix???

Having major issues with InDesign CS6. Not only is it crashing, but it is corrupting the existing file. Then when I relaunch, it is not allowing me to open the file again.
In another instance, yesterday I opened an file created 3 months ago and it allowed me to make changes, however I could not save them to the existing file, or not even to a new name.
I had to copy each layer on each page to create a new document. NOT GOOD!!! Just saw that ADOBE has an update for InDesign. WILL THIS FIX THE PROBLEM??

Yes, I would certainly get the latest update. That we often solve issues like these, for this is not normal. Some further tips would be quite InDesign, then to trash your InDesign preferences and then re-start InDesign (it will rebuild them again). Some further areas to look into would be:
* Corrupt Font(s) (or corrupt font caches - see below)
* Corrupt Image(s)
* Power Failures (power surges)
* Placing images via drag-and-drop from an Internet page
* Working on an InDesign file over a network or on a remote server
If all else fails, we as Markzware (I work for them) also offer a Service to fix corrupt InDesign documents. See:
http://markzware.com/support/faq/recover-bad-file-service/
Hopefully this helps you.
David Dilling of
Markzware

I downloaded Yosemite last week, having major issues with typing

dw yosimite last week and have had major issues with typing, cursor leaving page

Hi KevinfromGeneva,
Welcome to the Support Communities! Are you working with a wireless keyboard or mouse, or are you having issues with a trackpad? The article below offers general troubleshooting tips for issues with these input devices:
Troubleshooting wireless mouse and keyboard issues - Apple Support
Cheers,
- Judy

Major issue with 8.1.2 and Mac OS 10.4.11

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