Major issues after windows update
Hi,
I have a HP G42-415DX running Windows 7. After a windows update I started have some major issues.
- the sound died, it says there is no audio device installed
- i'm getting an ATI error message saying that graphics aren't functioning
- windows takes a really long time to start up
- it randomly freezes
- plug n play does not start when windows start even though it is set to automatic
i've tried updating the drivers, reinstalling the drivers, rolling the system back a week and running spybot. there is also no sound in safe mode
any help would be greatly appreciated. thank you
Thank you for completing troubleshooting gabbygal68. Let's review options! If there is no damage we can review warranty options. Please accept my follow request, follow me and send me a direct message. If there is any possible damage to the device you can then process an insurance claim here http://bit.ly/07CrqPK Thank you.
TominqueBo_VZW
Follow us on Twitter @VZWSupport
Similar Messages
-
Time sync issues after windows update
Hi,
After running a windows update on VM PDC controller server can't syncronize time with online pool (update took approx 10 minutes). Event log is showing error ID 50 (The time service detected a time difference of greater than 5000 milliseconds for 900 seconds)
and time is off for 10 minutes which causes problems with Exchange and Lync services.
According to event log there has been 4 succesful connections with NTP servers before event 50 appeared on log:
The time service is now synchronizing the system time with the time source 1.uk.pool.ntp.org,0x1 (ntp.m|0x1|0.0.0.0:123->178.79.191.28:123).
The time provider NtpClient is currently receiving valid time data from 2.uk.pool.ntp.org,0x1 (ntp.m|0x1|0.0.0.0:123->87.117.251.45:123).
The time provider NtpClient is currently receiving valid time data from 3.uk.pool.ntp.org,0x1 (ntp.m|0x1|0.0.0.0:123->178.79.160.57:123).
The time provider NtpClient is currently receiving valid time data from 1.uk.pool.ntp.org,0x1 (ntp.m|0x1|0.0.0.0:123->178.79.191.28:123).
After running manual resync time is corrected, but it takes time to populate through domain computers without running gpupdate /force on each PC in domain.
PS C:\Windows\system32> W32TM /query /status
Leap Indicator: 0(no warning)
Stratum: 4 (secondary reference - syncd by (S)NTP)
Precision: -6 (15.625ms per tick)
Root Delay: 0.0447998s
Root Dispersion: 7.8017179s
ReferenceId: 0x557750E8 (source IP: 85.119.80.232)
Last Successful Sync Time: 12/06/2013 16:44:09
Source: 0.uk.pool.ntp.org,0x1
Poll Interval: 6 (64s)
PS C:\Windows\system32> W32tm /query /configuration
[Configuration]
EventLogFlags: 2 (Local)
AnnounceFlags: 5 (Local)
TimeJumpAuditOffset: 28800 (Local)
MinPollInterval: 6 (Local)
MaxPollInterval: 10 (Local)
MaxNegPhaseCorrection: 3600 (Local)
MaxPosPhaseCorrection: 3600 (Local)
MaxAllowedPhaseOffset: 300 (Local)
FrequencyCorrectRate: 4 (Local)
PollAdjustFactor: 5 (Local)
LargePhaseOffset: 50000000 (Local)
SpikeWatchPeriod: 900 (Local)
LocalClockDispersion: 10 (Local)
HoldPeriod: 5 (Local)
PhaseCorrectRate: 7 (Local)
UpdateInterval: 100 (Local)
[TimeProviders]
NtpClient (Local)
DllName: C:\Windows\system32\w32time.DLL (Local)
Enabled: 1 (Local)
InputProvider: 1 (Local)
AllowNonstandardModeCombinations: 1 (Local)
ResolvePeerBackoffMinutes: 15 (Local)
ResolvePeerBackoffMaxTimes: 7 (Local)
CompatibilityFlags: 2147483648 (Local)
EventLogFlags: 1 (Local)
LargeSampleSkew: 3 (Local)
SpecialPollInterval: 3600 (Local)
Type: NTP (Local)
NtpServer: 0.uk.pool.ntp.org,0x1 1.uk.pool.ntp.org,0x1 2.uk.pool.ntp.org,0x1 3.uk.pool.ntp.org,0x1 (Local)
NtpServer (Local)
DllName: C:\Windows\system32\w32time.DLL (Local)
Enabled: 1 (Local)
InputProvider: 0 (Local)
AllowNonstandardModeCombinations: 1 (Local)
VMICTimeProvider (Local)
DllName: C:\Windows\System32\vmictimeprovider.dll (Local)
Enabled: 1 (Local)
InputProvider: 1 (Local)
Server is not taking time from bare metal as it's running on Hyper-V and it seems that it's not syncing during startup correctly. Is there a possibility that there can be a config issue as it's working fine when reboot doesn't take too long?
Regards,
Marcin1. For sure, there in VM settings you have time synchronization from host unchecked.
2. Network monitor will reveal what happens when you stop annd start Windown Time service and Systém Event log contains relevant data.
M. -
Major issues after Lion update - need help fast (please!)
Following instructions learned on this discussion board I attempted to do a clean install of FCP X & Lion on a wiped drive. I first cloned my main (Mac) drive onto another internal drive, then wiped the original Mac drive clean. Next, I installed Lion on that drive and then was stymied at the Migration Assistant as it only gave the option to transfer ALL apps, and not specify which of those I would like to transfer. I was under the impression that FCP 7 and FCP X should not reside on the same drive. Therefore I manually copied all but the "FCP Studio" folder back onto the main drive and then used the Migration assistant to transfer all the rest of the files. Trouble is that I now somehow have 2 user accounts, and they are both acting very differently:
- In the new user account FCP X opens with almost all files intact yet there is no audio and since Aperture doesn't appear on this account there are no stills in my project(s).
- In the old (orginal) user account FCP X opens with nothing more than my project names visible, yet Aperture (and all other apps) ARE visible on this account
My questions are as follows:
1. Is there a way to combine these accounts?
2. How do I recover audio files (these are primarily V/O tracks and Smart Sound music tracks)
3. Is there some other workaround or re-do that I should do?
Thanks in advance!You might want to post the user account issue in the Lion discussion group. Sounds like you created a user account when you installed Lion and then moved over a user account, which is why you have two accounts.
I believe you can work around this, but it would be best to get advice from a Lion OS X expert. Hence the other discussion group. -
MAJOR Wireless, Safari, Dock & Finder issues after latest updates
I'm having major issues after the latest AirPort, Security Fix and Safari updates in 10.5.2: Safari keeps crashing every hour, Wireless connections time out and Airport occasionally crashes when I try to turn it off/on. Sometimes the systems gets stalled and has lag - I'm not sure if Safari crashing is causing this or it's the system that causes Safari to freeze and crash - often the dock becomes unresponsive too and makes me force shutdown and reboot. I've had to reboot like this more than 4 times today, something isn't right. My questions, therefore:
1) Is there a way to restore my Mac to the state BEFORE the latest upgrades?
2) I can't recall the exact names and versions of the updates, is there a way to access the update log files, so that I can take notes on what actually was updated and when?
3) Is there any other way to access log files that may have more information on the crashes that I've had lately?
Thanks in advance!Hi Reinis,
In this situation, the first thing I would do is log into a different user account (if you do not have one, create one) and then see if the symptoms persist with the new user account. To directly answer your questions:
1) Is there a way to restore my Mac to the state BEFORE the latest upgrades?
Archive and Install using the OS DVD or by using Time Machine if you have it enabled.
2) I can't recall the exact names and versions of the updates, is there a way to access the update log files, so that I can take notes on what actually was updated and when?
Fire up System Preferences, click on the Software Update icon and then select the Installed Updates tab.
3) Is there any other way to access log files that may have more information on the crashes that I've had lately?
Console, which is in your Applications/Utilities folder.
Kryten -
Internet Explorer issues after installing Update KB2955163 on Windows 8
Dear,
Since we've installed Windows update KB2955163 on Windows 8, we've been experiencing the following issues:
- After using Internet Explorer for a long while (one hour or longer), some websites won't work properly anymore. For example: list boxes and pop-ups don't appear.
- After using Internet Explorer for a long while (one hour or longer), employees can't access any external webpages. They receive a message saying the webpage isn't available. Reconfiguring the Proxy-settings will temporarily fix this problem.
*The above problems don't appear on all of our computers running Windows 8.
We've found the only fix for these problems, is to uninstall Windows update KB2955163.
All of our affected systems are running Windows 8 Enterprise x64, and come from various manufacturers (Dell / HP etc.).
Is anyone of you guys familiar with these specific issues regarding Windows update KB2955163?
Many thanks in advance,
ThomHi,
Did this issue occur on all computers which installed that update?
In generally, it's not most likely be Windows update cause.
Let's narrow down the issue:
Have you tried to reset the Internet Explorer to check the result:
1.Close all Internet Explorer windows that are currently open.
2.Open the desktop, and then tap or click the Internet Explorer icon on the taskbar. Changing your settings will affect both Internet Explorer and Internet Explorer for the desktop.
3.Tap or click the Tools button, and then tap or click
Internet options.
4.Tap or Click the Advanced tab, and then tap or click
Reset.
5.In the Reset Internet Explorer Settings dialog box, tap or click Reset.
6.When Internet Explorer finishes applying default settings, tap or click
Close, and then tap or click OK. You'll need to restart your PC for these changes to take effect.
If it persists, perform a clean boot to see if it caused by some third-party software:
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Karen Hu
TechNet Community Support -
Hi,
I am new to SP 2010. I have installed Share point 2010 server (trial version) on my Windows 7 Home Premium Laptop by following the below link.
http://msdn.microsoft.com/en-us/library/ee554869%28office.14%29.aspx
Everything went fine and was able to see the new sharepoint site after completing configuration wizard. SP2010 Central Admin also worked fine.
However, after windows update, sharepoint site is not working. I was able to see the site working for more than a day before windows update. SP2010 Central Admin is still working. Executed "PSCONFIG" after
update but still no good.
I saw a warning "The Security Token Service is not available" in Central Admin and did some research to fix the issue but nothing worked.
Hotfix
I believe I have all hotfixes mentioned in the forums. Here is the list.
Windows6.1-KB976462-v2-x64
Windows6.1-KB982307-x64
Synchronization
Windows6.1-KB974405-x64
MSChart
SQLSERVER2008_ASADOMD10
381569_intl_x64_zip
Windows6.1-KB976462-v2-x64
Event Viewer
I can see following log in Event Viewer when accessing site home page.
Event ID: 8306
Task Category: Claims Authentication
Level: Error
Website response
http://localhost:32843/ - "HTTP Error 503. The service is unavailable."
http://localhost:32843/Topology/Topology.svc - Works fine
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc - Returns following error. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security) and IIS website (SharePoint Web Services
-> IIS -> Authentication).
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
I even tried to uninstall Sharepoint and re-install the same. It worked even second time until it went thro' windows update. App pools are running and Websites are up and running in IIS.
Can anyone please help me to fix this issue?
ThanksHi Henrik,
Here is the log info.
<EventID>8306</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>47</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<Execution ProcessID="8436" ThreadID="8812" />
<Channel>Application</Channel>
<Security UserID="S-1-5-20" />
The content type text/html; charset=utf-8 of the response message does not match the content type of the binding (application/soap+msbin1). If using a custom encoder, be sure that the IsContentTypeSupported method is implemented properly. The first 1024
bytes of the response were: '<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html xmlns="http://www.w3.org/1999/xhtml"> <head> <title>IIS 7.5 Detailed Error - 500.0 - Internal
Server Error</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana,Arial,Helvetica,sans-serif;background:#CBE1EF;} code{margin:0;color:#006600;font-size:1.1em;font-weight:bold;} .config_source code{font-size:.8em;color:#000000;}
pre{margin:0;font-size:1.4em;word-wrap:break-word;} ul,ol{margin:10px 0 10px 40px;} ul.first,ol.first{margin-top:5px;} fieldset{padding:0 15px 10px 15px;} .summary-container fieldset{padding-bottom:5px;margin-top:4px;} legend.no-expand-all{padding:2px 15px
4px 10px;margin:0 0 0 -12px;} legend{color:#333333;padding:4px 15px 4px 10px;margin:4px 0 8px -12px;_margin-top:0px; border-top:1px solid #EDEDED;border-left:1px solid #EDEDED;border-right:1px solid #969696; border-bottom:1px solid #969696;background:#E7ECF0;font-weight:bold;f'.
I would like to let you know that I am getting following message when accessing the below link. I am unable to see windows authentication in both Windows Features (under IIS -> WWW services -> Security)
and IIS website (SharePoint Web Services -> IIS -> Authentication).
http://localhost:32843/SecurityTokenServiceApplication/securitytoken.svc
HTTP Error 500.0 - Internal Server Error
Module "WindowsAuthenticationModule" could not be found
Regards -
Is there a fix for the wifi connectivity issue after ios6 update?
Is there a fix for the wifi connectivity issue after ios6 update?
Cannot connect to any wifi since update to 6.0.1
How do I get update to 6.0.2?
Will that even help?Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Date format Issue after HRSP Update
Hi,
We are faced with a strange issue after HRSP update was applied on our client system (upgraded from SAP-KE-30 to SAP-KE-36).
There is an outgoing interface which picks up all the the starters into the local government pension scheme and updates a B2A document. This is implemented via a z-program.
When we look at the out put after the interface has run for the vast majority of employees it shows their date of birth as 21.05.1968 when it should show it as 21051968. This only appears to have happen after the HRSP's have been applied.
No modifications have been made to the z-program. What could be the reason for this issue. has anyone faced such an issue post HRSP update?
Any pointers on how to further investigate and resolve the issue will be most helpful.
RegardsHello Iside,
In this case we can try to reload the software on the BlackBerry Smartphone to make sure it is running the latest version and there are no issues with the OS on the device.
To do this we would need to back up the BlackBerry Smartphone. Please open the BlackBerry Desktop Manager and connect your device. Click on the Backup and Restore options and select Back Up. Please note the location where the backup is being saved as we will need to access it later to restore the BlackBerry Smartphone.
Once you have backed up your BlackBerry Smartphone please follow the link below to complete a clean reload of the BlackBerry Smartphone software.
Link: http://www.blackberry.com/btsc/KB11320
Please test the date once the software is reloaded prior to restoring the backup.
Thank you
-DrP
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)! -
Profiles being reset after windows updates?
Hi All
I'm having issues with Outlook 2013 SP1 resetting our users profiles after Windows Updates have been applied. Their profiles are being reset whilst their previous profiles are being renamed to "BACKUP of <profile name>".
Office 2013 x86 has been deployed via VL Media onto Win7 x64 machines and we are distributing the ImportPRF registry key via GPO (set to Update) in order to customise the profiles on first run. (basic email account and attaching a default PST file)
It appears that after windows updates are applied outlook is triggering the first run process again and therefore resetting the users profiles back to the standard set in our PRF.
We used this method to configure Outlook 2010 and for the years of deploying Office 2010 we never had any issues. Can anyone suggest what might be going on here or what might have changed in Office 2013?
ThanksHi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
Firefox won't start after windows update
After windows Updated my computer Firefox won't start. I tried a clean reinstall two times, won't work. When I tried to start the firefox the first time after booting my computer it comes with the following message.
XML Parsing Error: undefined entity
Location: chrome://mozapps/content/extensions/update.xul
Line Number 14, Column 1:
<wizard id="updateWizard"
^
Any Help would be greatly appreciated. I like firefox and I'm using it the last 7 Years.
Thanks
DKI cheated a little bit and put the issue url in a working version of firefox:
chrome://mozapps/content/extensions/update.xul
What I got was a page that looked like this below and console:
blah blah parser:
<pre><nowiki> xml-stylesheet
xml-stylesheet
<wizard id="updateWizard" xmlns="http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul" title="Firefox Update" windowtype="Addons:Compatibility" branded="true" onload="gUpdateWizard.init();" onwizardfinish="gUpdateWizard.onWizardFinish();" onwizardcancel="return gUpdateWizard.onWizardCancel();" onclose="return gUpdateWizard.onWizardClose(event);" buttons="accept,cancel" pagestep="1" currentpageid="dummy" firstpage="true" lastpage="true">
<script type="application/javascript" src="chrome://mozapps/content/extensions/update.js"></script>
<stringbundleset id="updateSet">
<stringbundle id="brandStrings" src="chrome://branding/locale/brand.properties"></stringbundle>
<stringbundle id="updateStrings" src="chrome://mozapps/locale/extensions/update.properties"></stringbundle>
</stringbundleset>
<wizardpage id="dummy" pageid="dummy"></wizardpage>
<wizardpage id="offline" pageid="offline" next="versioninfo" label="Firefox is working offline" onpageadvanced="return gOfflinePage.onPageAdvanced();">
<description></description>
<checkbox id="toggleOffline" checked="true" label="Go online now." accesskey="G" oncommand="gOfflinePage.toggleOffline();"></checkbox>
</wizardpage>
<wizardpage id="versioninfo" pageid="versioninfo" next="mismatch" label="Checking Compatibility of Add-ons" onpageshow="gVersionInfoPage.onPageShow();">
<label>
Checking your add-ons for compatibility with this
</label>
<separator class="thin"></separator>
<progressmeter id="versioninfo.progress" mode="undetermined"></progressmeter>
<hbox align="center">
<image id="versioninfo.throbber" class="throbber"></image>
<label id="versioninfo.status" flex="1" crop="right"></label>
</hbox>
<separator></separator>
</wizardpage>
<wizardpage id="mismatch" pageid="mismatch" next="checking" label="Incompatible Add-ons" onpageshow="gMismatchPage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<listbox id="mismatch.incompatible" flex="1"></listbox>
<separator class="thin"></separator>
<label>
Firefox can check if there are compatible versions…
</label>
</wizardpage>
<wizardpage id="checking" pageid="checking" next="noupdates" label="Checking for Compatible Add-ons" onpageshow="gUpdatePage.onPageShow();">
<label></label>
<separator class="thin"></separator>
<progressmeter id="checking.progress"></progressmeter>
<hbox align="center"></hbox>
</wizardpage>
<wizardpage id="noupdates" pageid="noupdates" label="No Compatible Add-ons Found" onpageshow="gNoUpdatesPage.onPageShow();">
<description></description>
<separator class="thin"></separator>
<hbox id="updateCheckErrorNotFound" class="alertBox" hidden="true" align="top"></hbox>
<separator class="thin"></separator>
<description id="noupdatesCheckEnabled" hidden="true"></description>
<vbox id="noupdatesCheckDisabled" hidden="true"></vbox>
<separator flex="1"></separator>
<label></label>
<separator class="thin"></separator>
</wizardpage>
</nowiki></pre>
I do not see much about coloum 14, but I am guessing this file is stored somewhere and its corrupt. Update.xul suggests that it is the update file. Do you still have this in your downloads folder? There are two places for update and for a clean reinstall:
[http://www.mozilla.org/en-US/firefox/new/] in a private window will give you a new install or you can choose from here: [https://www.mozilla.org/en-US/firefox/all/]
This is what the file should look like; [http://hg.mozilla.org/mozilla-central/log/7a2edc5171e6/toolkit/mozapps/extensions/content/update.xul] If you can copy and paste that file from a working browser we can see the issue, but it will just look the same as the error.
if you can replace the contents of the file locally with what it should look like it will fix the error, but who knows if there are other errors. May be best to delete the updater and save all the profile folder contents. -
Blue screen: HP Pavilion dv6 after Windows update on Aug 1.
Last year or so, I had this blue screen issue with my dv6 laptop and was solved by uninstalling KB2670838.And things have been very peaceful since then, but the blue screen re-occured recently after windows update last week.The updates were suggested by HP Support agent installed in and was for getting ready for Windows 10 installation.But my pc gets blue in every 3 min now, so I un-installed all updated job occured last week as temporal solution. Though I wish to be ready for Windows 10 installation, I need to have operable PC for my work.(This is Win7 sp1, home eddition) It would be great if anyone could assist me on this. Thank you, Piko.
I have this problem. It happens without any warning.
I don't know the reason. Please help me. -
Dell Latitude E6520 fails to boot after Windows Updates
Hello,
I have a Dell Latitude E6520 that is not starting up after Windows updates. It installs updates and requests a reboot, after which it blue screens at the splash logo and reboots again. This goes on indefinitely. The only way to repair it is to boot from
a recovery disk and run:
dism /image:D:\ /cleanup-image /revertpendingactions
This is after running dism /image:D:\ /get-packages and noticing that several updates are still in an "Install_Pending" state. These are the kb's that are pending:
kb2982378
kb2978742
kb2977629
kb2976897
kb2973112
kb2972211
There were other updates, but those showed as installed. I would post the WindowsUpdate.Log, but I do not see a button to attach a file and the log is very long. Here is what I think is relevant towards the end of the log:
2014-09-18 10:52:04:214
496 540
AU Install complete for all calls, reboot needed
2014-09-18 10:52:04:216
496 540
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:623
496 8a4
AU UpdateDownloadProperties: 0 download(s) are still in progress.
2014-09-18 10:52:04:623
496 8a4
AU Triggering Offline detection (non-interactive)
2014-09-18 10:52:04:623
496 8a4
AU AU setting pending client directive to 'Reboot Pending'
2014-09-18 10:52:04:623
496 8a4
AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2014-09-18 10:52:04:625
496 8a4
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:04:625
496 1668
AU #############
2014-09-18 10:52:04:625
496 1668
AU ## START ## AU: Search for updates
2014-09-18 10:52:04:625
496 1668
AU #########
2014-09-18 10:52:04:626
496 1668
AU <<## SUBMITTED ## AU: Search for updates [CallId = {7C1069F1-2D57-421E-A378-38DE401BF9F1}]
2014-09-18 10:52:04:626
496 166c
Agent *************
2014-09-18 10:52:04:626
496 166c
Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:04:626
496 166c
Agent *********
2014-09-18 10:52:04:626
496 166c
Agent * Online = No; Ignore download priority = No
2014-09-18 10:52:04:626
496 166c
Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-09-18 10:52:04:626
496 166c
Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-09-18 10:52:04:626
496 166c
Agent * Search Scope = {Machine}
2014-09-18 10:52:05:210
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:07:170
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:475
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:09:569
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:11:590
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:14:999
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:16:887
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:18:753
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:19:623
496 1668
Misc WARNING: IsSessionNonstandardUI: session 65536 is an unknown session type 0; treating it as a standard session
2014-09-18 10:52:20:673
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:573
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:22:773
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:464
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:24:651
496 1668
AU AU received handle event
2014-09-18 10:52:26:366
496 166c
Handler Using CBS interface ICbsSession7
2014-09-18 10:52:27:520
496 1668
Shutdwn user declined update at shutdown
2014-09-18 10:52:27:520
496 1668
AU Successfully wrote event for AU health state:0
2014-09-18 10:52:27:520
496 1668
AU AU initiates service shutdown
2014-09-18 10:52:27:520
496 1668
AU ########### AU: Uninitializing Automatic Updates ###########
2014-09-18 10:52:28:206
496 166c
Agent * WARNING: Exit code = 0x8024000B
2014-09-18 10:52:28:206
496 166c
Agent *********
2014-09-18 10:52:28:206
496 166c
Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-09-18 10:52:28:206
496 166c
Agent *************
2014-09-18 10:52:28:206
496 166c
Agent WARNING: WU client failed Searching for update with error 0x8024000b
2014-09-18 10:52:28:253
496 1668
Report REPORT EVENT: {62FF14E3-DDBE-4DDC-BE90-12B98EC74605}
2014-09-18 10:52:04:216-0600 1
193 102
{00000000-0000-0000-0000-000000000000}
0 0 AutomaticUpdates
Success Content Install
Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Security Update for Windows 7 for x64-based Systems
(KB2982378) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2973112) - Security Update for Windows 7 for x64-based Systems (KB2976897) - Security Update for Windows 7 for x64-based Systems
(KB2918614) - Cumulative Security Update for Internet Explorer 9 for Windows 7 for x64-based Systems (KB2977629) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2972211) - Security Update
for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2937610) - Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2894844) - Security Update
for Windows 7 for x64-based Systems (KB2978742)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:253
496 1668
Report CWERReporter finishing event handling. (00000000)
2014-09-18 10:52:28:425
496 1668
Service *********
2014-09-18 10:52:28:425
496 1668
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-09-18 10:52:28:425
496 1668
Service *************
Please let me know if there is a better way of attaching the log to this post and thank you in advance for any help.Hi ChristianBoman,
We could use the OneDrive to upload the log and then paste the shared link here. For more information, please refer to the following article.
http://windows.microsoft.com/en-us/onedrive/share-file-folder
for the update error 0x8024000b, please refer to the following article.
http://windows.microsoft.com/en-us/windows/windows-update-error-8024000b#1TC=windows-7
Please take the following steps:
1. Run the Windows Update Troubleshooter.
2. Click the Start button , type Run in the search box, and then, in the results list, click Run.
3. Copy the following text, and then paste it into the Run text box:
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
4. Click OK.
Best regards,
Fangzhou CHEN
Fangzhou CHEN
TechNet Community Support -
Vista won't load after Windows Update; HD failure message on Presario A945US
Long story short: Had issues with Windows Update (would not download/install properly), then one day last week, system restarted and now Windows will not load. Safe mode, normal mode, recovery mode all do not work - they just result in a black or blue screen with a visible cursor. To make matters worse, booted in startup check mode and performed a hard drive test which resulted in the following message: "failed - replace hard disk 1 (warranty TD - error code 10008).
OS: Vista Home Premium
Notebook: Compaq Presario A945USHere is the output for the following commands
Sudo gpt -vv -r show /dev/disk0
sudo fdisk /dev/disk0
diskutil list
diskutil cs list -
Windows Update Error 800B0109 after Windows Update Agent 7.6.7600.320 Installed
Hi, I have this error message when running windows update, it happened after Windows Update Agent 7.6.7600.320 installed.
Any idea how to resolve this?
Thank you.Hi,
Please make sure that your antivirus application does not scan the files in the
%windir% \SoftwareDistribution directory on any computer on which Windows Update Agent is installed.
You can also temporarily turn off the antivirus application and check the result.
Or run the following commands, and press Enter after each command:
Net stop wuauserv
cd %systemroot%
Ren SoftwareDistribution SoftwareDistribution.old
Net start wuauserv
Try to install updates again.
Yolanda Zhu
TechNet Community Support
I tried the commands as well, still prompting the same error.
Thanks -
several times after system crashes and sometimes after windows updates my pinned tabs have disappeared. How can I back up the pinned tabs and bookmarks??
Firefox stores the bookmarks and the browsing history in the places.sqlite database file..
There are 10 rotating daily JSON backups (bookmarks-####-##-##.json) in the bookmarkbackups folder within the Firefox profile folder, one for each day that Firefox is started.
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
Pinned (App) tabs and tab groups are stored in the sessionstore.js file.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
See also:
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
Maybe you are looking for
-
SAP PI Installation on Stand alone machine
Hi, Thanks to one and all for having such a nice forum as it has answer to all the questions which I have posted. I have been given a very interesting work for anlying if SAP PI could be installed on a standalone machine without having any SAP box. M
-
How do I get my new Mac to sync existing calendar appointments from my Iphone 3gs?
I have set up Mobile Me on both my phone and the Mac, and it is syncing new appointments, but I can't get existing appointments from my phone on to the Mac. Thanks, Rachel
-
How to transfer data in table control in bdc
hi how to transfer data in table control in bdc . I need the theory regarding this bye
-
FM for reading longtext of a bp ?
Hello experts, I need a function modul in order to read the longtext of a bp for example like marketing note or correspondence. Hope someone can help me , thanks, Gerd
-
Hi, I'm using the following code to send the output of the scipt as a PDF attachment in mail. An exception 4(<b>operation_no_authorization</b>) is getting raised in SO_NEW_DOCUMENT_ATT_SEND_API1. Can anybody tell why this <b>operation_no_authorizatio