Major issues getting Shockwave to install

I've already been to the shockwave help page and I have done everything it said to do but no luck. I am running windows 7 ultimate and IE 10. I go to the web installer page and click the install button...It goes to the next page, but instead of installing, in the area that should show the download and install progress all I get is a black X in the upper left hand corner and it sits there. I've tried to download a standalone installer (both slim and full), but those links just takes me back to the web installer page. This is quickly becoming quite irratating. Help!!

do you really mean shockwave?
if yes, you should be going here: http://get.adobe.com/shockwave/
if you really mean the flash player, explain.

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ryan

Welcome to the Apple boards.
Drop-in DVDs are hardware specific. Are you using a Leopard DVD on the office machine that came with it?
Welovemacs is not an authorized Apple reseller:
http://wheretobuy.apple.com/Catalog.html
so your DVD may be suspect.
Is it Leopard 1.5.1 or .2? New retail DVDs are no longer 10.5.0
Is it an update or "up-to-date" DVD or a full retail install DVD?

Issue getting WDS to Install for PXE in SCCM 2012 SP1 Primary Site

Hi All
I'm trying to get PXE boot working from our SCCM 2012 box but it never actually gets to the point of installing WDS when I check the box for PXE booting. I don't have SMSPXE.log since it never gets to that point and the distmgr.log never reaches
that point either. I've tried
uncheck pxe boot option - restart - re-check
uncheck pxe-boot - restart - install wds - leave it unconfigured - reboot - check pxe boot
uncheck pxe-boot - uninstall the vcredist 2008 packages - rebooting - install vcredist - check pxe boot option
the above with installing wds unconfigured
Below is the relevant portions of the distmgr.log file after I enable the pxe boot option no matter what manner of software is installed. We are running it on a VM in a Hyper-V 2012 enviornment in Windows 2008 SP2 x64. This issue is similar to this link
WDS PXE Secondary Site Issues but mine is on the Primary Site.
ConfigureDP SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:09 AM 4008 (0x0FA8)
DP registry settings have been successfully updated on TUSC2012.TALISKERUTAH.LOCAL SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
STATMSG: ID=9500 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=TUSC2012.TALISKERUTAH.LOCAL SITE=001 PID=2728 TID=4008 GMTDATE=Thu Mar 28 17:48:10.083 2013 ISTR0="["Display=\\TUSC2012.TALISKERUTAH.LOCAL\"]MSWNET:["SMS_SITE=001"]\\TUSC2012.TALISKERUTAH.LOCAL\" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\TUSC2012.TALISKERUTAH.LOCAL\"]MSWNET:["SMS_SITE=001"]\\TUSC2012.TALISKERUTAH.LOCAL\" SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
STATMSG: ID=9503 SEV=I LEV=M SOURCE="SMS Server" COMP="SMS_DISTRIBUTION_MANAGER" SYS=TUSC2012.TALISKERUTAH.LOCAL SITE=001 PID=2728 TID=4008 GMTDATE=Thu Mar 28 17:48:10.084 2013 ISTR0="["Display=\\TUSC2012.TALISKERUTAH.LOCAL\"]MSWNET:["SMS_SITE=001"]\\TUSC2012.TALISKERUTAH.LOCAL\" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=1 AID0=404 AVAL0="["Display=\\TUSC2012.TALISKERUTAH.LOCAL\"]MSWNET:["SMS_SITE=001"]\\TUSC2012.TALISKERUTAH.LOCAL\" SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
ConfigurePXE SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
CcmInstallPXE SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
RegQueryValueExW failed for Software\Microsoft\SMS\DP, PxeInstalled SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
RegReadDWord failed; 0x80070002 SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
Running: C:\Program Files\Microsoft Configuration Manager\bin\x64\vcredist_x64.exe /q /l C:\Program Files\Microsoft Configuration Manager\bin\x64\vcredist.log SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
Waiting for the completion of: C:\Program Files\Microsoft Configuration Manager\bin\x64\vcredist_x64.exe /q /l C:\Program Files\Microsoft Configuration Manager\bin\x64\vcredist.log SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:10 AM 4008 (0x0FA8)
Run completed for: C:\Program Files\Microsoft Configuration Manager\bin\x64\vcredist_x64.exe /q /l C:\Program Files\Microsoft Configuration Manager\bin\x64\vcredist.log SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
Created the DP mutex key for WDS. SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
Finding Wimgapi.Dll SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
MsiEnumRelatedProducts failed SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
FindProduct failed; 0x80070103 SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
MsiEnumRelatedProducts failed SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
FindProduct failed; 0x80070103 SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
GetFileAttributesW failed for SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
FindWimgapiDll failed; 0x80070002 SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
Running: msiexec.exe /quiet /i c:\program files\microsoft configuration manager\wim\wimgapi.msi /log c:\program files\microsoft configuration manager\wim\wimgapi.log SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
Waiting for the completion of: msiexec.exe /quiet /i c:\program files\microsoft configuration manager\wim\wimgapi.msi /log c:\program files\microsoft configuration manager\wim\wimgapi.log SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:14 AM 4008 (0x0FA8)
Sleep 30 minutes... SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:29 AM 4668 (0x123C)
Created policy provider trigger for ID 16777217 SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:29 AM 4656 (0x1230)
Sleep 30 minutes... SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:34 AM 4668 (0x123C)
Sleep 30 minutes... SMS_DISTRIBUTION_MANAGER 3/28/2013 11:48:39 AM 4668 (0x123C)

HI again, sorry for the late reply.
By saying that WDS don't get configured, I mean that when i enabled the PXE functionality, the WDS role got installed but the folder remote install wasn't created.
I ahve now actually gone back to an earlier snapshot from before I started play with the PXE settings of the VM and now nothing happens when activating PXE on the distribution point, but not even the smspxe.log is created.
The Account used is a local admin and the distribution point is located on the primary site server.
EDIT: in the events log, it states the following:SMS_SITE_COMPONENT_MANAGER on computer XXX.XXXX.XXX reported: SIte comoponent Manger failed to to install on this site system.
On error (source: MsiInstaller) below:
Product Application Web Service -- Internal Error 25001. 80070490
I havent mentioned it earlier, but the Server OS is Server 2012.
I hope this might help you help me :)

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Issues with Shockwave 11.5.2.602 / 11.5.6.606 MSI installer

<UPDATE 8/3/09> Nearly all of the issues mentioned below are still present in the MSI installer for 11.5.6.606 - the only one that Adobe have fixed is the one where the MozillaPlugins 'Version' value is left blank by the MSI by default - this is now created correctly, but all of the other issues remain.
Personally I have given up trying to use this MSI package to deploy Shockwave until Adobe get their act together - instead I am using a wrapper to wrap the Shockwave executable inside an MSI file and deploying it that way, although this is not ideal.
I have created an MST file which will fix the MSI installer for version 11.5.6.606, which I will post to another forum shortly, but I am not planning to keep it updated for future versions as I don't really have the time.
Hi,
I've tried submitting the following via the Adobe Customer Support portal and via the Feature Request/Bug Report form, but the first told me that I needed to 'get in touch with Adobe Enterprise Solutions team for getting help' and that 'to get in touch with them you have to purchase a contract', and the second resulted in a bounced email address saying that '[email protected]' 'does not exist at the organization this message was sent to'.
In short, attempting to contact Adobe to report issues with their installers sucks, and I am posting this here in the vain hope that someone at Adobe might read this message and possibly forward it to the relevant people. Some of the issues have already been reported here on this forum, but some of them are new, and I guess others might be interested in them too.
Hi,
I would like to report some issues with most recent version of the Shockwave installer, available in MSI format from the following location:
http://www.adobe.com/cfusion/entitlement/index.cfm?k=4E6102EB-DA7C-2795-C744826EFDE2A098&l oc=en_us
This is the installer for version 11.5.2.602, with a digital signature dated 06 November 2009 10:52:21
When downloading this version of the installer in Windows Installer (MSI) format, the following issues manifest themselves, most of which are not a problem when using the Full EXE installer available from the same page.
First of all, when installing the MSI file using Group Policy Software Deployment, if you log on to the computer after the MSI file has been deployed and view a web page that contains Shockwave content, you receive the following errors in the Windows event log:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 16/12/2009
Time: 16:51:23
User: CRGS\DefaultUser
Computer: ITO01
Description:
Detection of product '{7D0F2155-D7D3-42CE-903F-684ADD77FF89}', feature 'Adobe_Shockwave_Player_', component '{E89F323D-7BDB-46E1-A0FD-6227821F94EA}' failed. The resource 'C:\WINDOWS\system32\config\systemprofile\Application Data\Adobe\' does not exist.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 16/12/2009
Time: 16:51:23
User: CRGS\DefaultUser
Computer: ITO01
Description:
Detection of product '{7D0F2155-D7D3-42CE-903F-684ADD77FF89}', feature 'Adobe_Shockwave_Player_' failed during request for component '{3D3697FC-DB90-46D8-9ED4-5D54B4901F62}'
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
If you are logged on as an Administrator, then the computer will immediately attempt to 'repair' the Adobe Shockwave Player installation in order to create the missing folder 'C:\WINDOWS\system32\config\systemprofile\Application Data\Adobe\', which leads to a significant delay in the initialization of the Shockwave content on the web page. If you are logged on as a non-Administrator, the errors will still appear, but the 'repair' operation will fail due to insufficient permissions to create the above folder.
I have done some testing and it seems as if this problem can be easily resolved by removing the code from the installer which tells it to create an empty folder in the 'Application Data' folder called 'Adobe\Shockwave Player 11'. This code seems to be entirely unnecessary, as no files are created inside this folder as part of the installation, and I have removed it successfully from my own copy of the MSI without it causing any issues. I have found some other people who are also experiencing this problem in the following forum post:
http://forums.adobe.com/message/2379350 (post number 8)
and since this 'repair' operation causes all customised registry settings to be reset back to defaults as part of the repair, it would be very helpful if this 'feature' could be removed from future versions.
Secondly, there are a number of registry keys which are created incorrectly by the MSI installer when the above 'repair' operation takes place, which need to be corrected to prevent further issues from occurring:
Under '[HKEY_CLASSES_ROOT\CLSID\{1F3CB77D-D339-49e0-B8E4-FECD6D6F8CB8}\LocalServer32]', the 'default' value is set to the following by the MSI:
C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE"
(Please note that there is a double quotation mark at the end of the value, but not at the beginning)
Whereas the executable installer creates the value as follows:
"C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1152602.exe"
According to a forum post (http://forums.adobe.com/message/2379350, post 15), this causes DCOM errors when Shockwave is launched, if the MSI 'repair' has taken place as described above.
The above registry value should be set to the following in the installer's Registry table:
"[INSTALLDIR]Shockwave 11\SwHelper_1152602.exe"
so that the MSI installer works the same as the executable one.
Under '[HKEY_CLASSES_ROOT\TypeLib\{6EF568F4-D437-4466-AA63-A3645136D93E}\1.0\0\win32]', the 'default' value is set to the following by the MSI:
Adobe\SHOCKW~1\SWHELP~1.EXE
Whereas the executable installer creates the value as follows:
C:\WINDOWS\system32\Adobe\Shockwave 11\SwHelper_1152602.exe
Also, under '[HKEY_CLASSES_ROOT\TypeLib\{6EF568F4-D437-4466-AA63-A3645136D93E}\1.0\HELPDIR]', the 'default' value is set to the following by the MSI:
Adobe\SHOCKW~1\
Whereas the executable installer creates the value as follows:
C:\WINDOWS\system32\Adobe\Shockwave 11\
Once again, the above registry values should be set to the following in the installer's Registry table to fix the issue:
[SystemFolder]Adobe\Shockwave 11\SwHelper_1152602.exe
[SystemFolder]Adobe\Shockwave 11\
Under '[HKEY_CLASSES_ROOT\CLSID\{166B1BCA-3F9C-11CF-8075-444553540000}]', the 'default' value is NOT SET by the MSI by default:
Whereas the executable installer creates the value as follows:
Shockwave ActiveX Control
This value should be set in the installer's Registry table to fix the issue.
Under '[HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\Shockwave 10\location\common]', the 'default' value is set to the following by the MSI:
Macromed\common\
Whereas the executable installer creates the value as follows:
C:\WINDOWS\system32\Macromed\common\
Also, under '[HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\Shockwave 10\location\coreplayer]', the 'default' value is set to the following by the MSI:
Macromed\Shockwave 10\
Whereas the executable installer creates the value as follows:
C:\WINDOWS\system32\Macromed\Shockwave 10\
Also, under '[HKEY_LOCAL_MACHINE\SOFTWARE\Macromedia\Shockwave 10\location\coreplayerxtras]', the 'default' value is set to the following by the MSI:
Macromed\Shockwave 10\xtras\
Whereas the executable installer creates the value as follows:
C:\WINDOWS\system32\Macromed\Shockwave 10\xtras\
The above registry values should be set to the following in the installer's Registry table to fix the issue:
[SystemFolder]Macromed\common\
[SystemFolder]Macromed\Shockwave 10\
[SystemFolder]Macromed\Shockwave 10\xtras\
The MSI installer does not create '[HKEY_CLASSES_ROOT\.dcr]', '[HKEY_CLASSES_ROOT\.dir]', or '[HKEY_CLASSES_ROOT\.dxr]'
Wherease the executable installer creates all three of these keys and populates them all with the following 'default' value:
"Content Type"="application/x-director"
These keys and values should be set in the installer's Registry table to fix the issue.
The MSI installer creates a value under the following registry key:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OptionalComponets\SwDi r]
However this registry key is obviously misspelt (missing an 'n' in 'OptionalComponets') and should read as follows:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\OptionalComponents\SwD ir]
This key name needs to be changed in the installer's Registry table to fix the issue (also pointed out in the following forum post: http://forums.adobe.com/message/2379350 (post number 10)).
Under [HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/ShockwavePlayer], the 'Version' value is left blank by the MSI by default:
Whereas the executable installer creates the value as follows:
1152602
This registry value should be set to the correct version in the installer's Registry table to fix the issue.
Finally, the MSI installer creates a number of registry values under the following path:
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/ShockwavePlayer\Mime Types]
These values are *in addition* to the values created under the following path:
[HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@adobe.com/ShockwavePlayer\MimeTypes]
(Note there is no space between 'Mime' and 'Types' in the second key path)
The executable installer *only* creates registry keys under the 'MimeTypes' key, and it seems as if this is the correct formatting for the key (also pointed out in the following forum post: http://forums.adobe.com/message/2379350 (post number 11)).
The unnecessary 'Mime Types' registry keys and values should be removed from the installer's Registry table to avoid any potential issues.
I am sorry that this is such a long list, but it seems as if a number of things have been changed in the transition from 11.5.1.601 to 11.5.2.602, and it would be very helpful if these changes could be put back to how they were before, so that the MSI and the executable installers function in the same way as much as possible.
Message was edited by Borgquite - added 11.5.6.606 update

Have posted an updated version of the MST to my webspace here:
http://homepage.ntlworld.com/minkus/shockwave/shockwave115606mst2.zip
This new version fixes the following issues (changes to this version in bold):
MsiInstaller repair & errors on first run as non-admin (removes 'AppData' directory entries)
DCOM errors once Shockwave is installed (adds double quotes to the beginnning of LocalServer32 value)
Incorrect TypeLib paths in the registry (fixed to use built-in [SystemFolder] property)
Default CLSID description value missing (set to 'Shockwave ActiveX Control', as per the executable installer)
Incorrect Shockwave 10 paths in the registry (fixed to use built-in [SystemFolder] property)
Misspelt 'OptionalComponets' registry key (renamed to 'OptionalComponents')
Missing .dcr, .dir, .dxr Content Type registry values (included in the executable installer)
Fixed incorrect AppID registry key (set to use installer's [VERSION] variable)
Removed 'Launch SWDNLD.exe' shortcut created in Programs subfolder (people don't want this - see here)
I have tested this on my network and it all seems to work fine. Unfortunately my original plan to use the executable installer didn't work out as it does not include the Shockwave 10 compatibility components described here and here, so it looks like I'll have to keep this MST file up to date with the latest versions until Adobe fix the problems themselves...
If you want to see the changes that I have made, load up Adobe's 11.5.6.606 MSI file in Orca, then use Transform / Apply Transform to apply the MST, and look for the entries in green.
Please post any feedback to this thread, and I will try to respond if I can help!
Chris Hill

How long does it take to get a line installed and ...

hey peeps just wondering if anyone else has hasd the same problems that i have experienced with bt i ordered bt infinity and bt landline mid feb and it has over a month to get a phone line which ican only dial out on and no internet it took 3 weeks to get open reach out to dig up my front garden and pavement cos they didnt have any ducts (what ducts) when i saw the special DUCTS its looked like drain pipe tubing i could have got them that from the local hardware store. i was told every day of one week that i would have 2 engineers out to do the dig and put the line to my house but no one turned up, niow i am told they are having problems porting my number over from virgin so i can only dial out but if you ring the landline it just keeps ringing but there is no noise coming from the phone, its not a new build house its was built in the 70's. i cant beleive a telecoms company can take so long in getting a new customer put onto their so called brilliant system. if anyone experience similar problems and delays from their order can you tell me if you got anything out of bt after they got connected at all
cheers

Hi jellytot,
it really depends on the work required, the amount of engineers available in your area and if any major issues.
I can be a long time to get set up (judging by some of the posts in this forum).
You and I could purchase the cables, ducting etc from our local DIY/Hardware store but as BT is a large company they use agreed suppliers and as you can imagine, complete a lot of paperwork to get these things through (not that this should be an acceptable excuse). As they are tied into a certain supplier, if the supplier runs out it just adds delays that you and I wouldnt face (if it isnt in your local hardware store, we can just go to the next one).
The number port part can be done quickly, a few days i believe, but again judging by some posts can also take an unreasonably long amount of time (if it goes wrong, it really goes wrong, as 2 servcie providers deal through openreach, which again adds delays that really shouldnt be there).
BT do have a compensations/reimbursement scheme in place, and it depends on start date of teh service. If they have a date that they start charging you they in effect just refund you the charges you've paid for a servcie that wasnt provided (so not really compensations, just a refund). If the order hasnt ever had a start date BT probably havent charged you yet and wont offer any compensation. It is always worth asking though.
I am not in area where they are offering a new fibre servcie so my instal only took 4 weeks (even thought he cable was there and they just had to connect a socket in the house, i was with a cable supplier who kept the old line open until the new one was installed so it didnt really have any afffect on me and i was only refunded the time they charged me for where there was no service).
Goodluck with the installation and hope it gets sorted soon for you.

Major issues getting Shockwave to install

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