Major Music app bugs w/ iTunes Match
I have iTunes Match and the Music app on my iPhone is almost un-usable. Two major bugs are causing this:
1. Sometimes, a song will fail to play if it's not downloaded. I'll have it on shuffle-all and a song will come up and the app will pause for a minute (as if it's building the cache, which is fine), but then the song will fail to play and the next track will begin. If I go back to that song, it will immediately skip it. The only way to play the song, is to download it manually (with the little cloud icon) and it will play fine. HUGE pain in the butt when I'm driving.
2. More often than the first bug, a song will begin to play and when it get's to the 1-minute mark, it will skip to the next track for five seconds and then come back. When it comes back to the original track the counter will start ticking, but no music will play. The only way to get it to play again is to seek to before the 1 minute mark and hope it doesn't happen again (about 30% chance of getting through it). If it doesn't happen at the 1 minute mark it will sometimes happen at the 2 or 3 minute mark (+/- 5 seconds).
Is it just me?
Okay, so since I'm the only one experiencing this problem... is there something I'm doing wrong? Is there a way to submit a bug report?
Similar Messages
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Fix for Music app crash with iTunes Match "on"
Sometimes if you try to use iTunes match for the first time on 3G(or any other cellular connection) it crashes Music app permanently. It can occur if you try to run Music app on the go with bad 3G connectivity so some data is corrupted or configured incorrectly. I had this twice, but found this "easy" fix without a need of PC/Mac computer & iTunes.
How to fix music app crash with itunes match "on".
Step by step on the iPad:
- delete all music on your device:
Go to settings->usage->view list of all apps->swipe music icon ->choose delete
- set itunes match off
- run music app
- give it a while till it shows "no music" info and only shop button. It needs to reload all settings and clear all data. Wait till no loading circle.
- go to settings app again
- music settings - itunes match on but "show all your music" off !
- open music app
- wait till all your music lists covers download. It will take a while. Scroll down to load them all if you want. Wait till no loading circle.
- go to settings app again
- music settings - show all your music on
- go to music app
- wait till it download list of all your music
Done
Maybe you can fix this with lesser number of steps but this way I'm sure it works.Sometimes if you try to use iTunes match for the first time on 3G(or any other cellular connection) it crashes Music app permanently. It can occur if you try to run Music app on the go with bad 3G connectivity so some data is corrupted or configured incorrectly. I had this twice, but found this "easy" fix without a need of PC/Mac computer & iTunes.
How to fix music app crash with itunes match "on".
Step by step on the iPad:
- delete all music on your device:
Go to settings->usage->view list of all apps->swipe music icon ->choose delete
- set itunes match off
- run music app
- give it a while till it shows "no music" info and only shop button. It needs to reload all settings and clear all data. Wait till no loading circle.
- go to settings app again
- music settings - itunes match on but "show all your music" off !
- open music app
- wait till all your music lists covers download. It will take a while. Scroll down to load them all if you want. Wait till no loading circle.
- go to settings app again
- music settings - show all your music on
- go to music app
- wait till it download list of all your music
Done
Maybe you can fix this with lesser number of steps but this way I'm sure it works. -
Music App Not Working -- iTunes Match
I have been having trouble with the Music App on my iPhone 4S ever since I enabled iTunes Match when it became publicly available. I am running iOS 5.0.1 and here is a description of the problem:
When I play a Smart Playlist that I had developed before adopting iTunes Match, sometimes the downloaded songs (i.e., no iCloud icon) will play and sometimes they will not play. For example, this morning during my workout, the music played flawlessly for about 45 minutes and then for some unseen reason stopped playing. Additionally, sometimes when the songs do play, the wrong Artwork, Artist, and/or Song displays (i.e., different from what's actually playing.
Here are some of the different things I've tried to isolate whatever variable might be causing the problem:
Deleting the Music App from the Multitasking memory.
Restarting the iPhone (i.e., powering off with Sleep button and turning back on).
Disabling iTunes Match on the phone.
Playing songs from the Songs area instead of from the Smart Playlist
Not using shuffle
Hard restart (i.e., holding Home and Sleep button simultaneously and powering phone back on).
None of these attempts has solved the problem, insofar as I can tell.
Has anyone else experienced this problem? If so, how can this be fixed?
My next step is to sync my iPhone via USB and wipe all of the music off and discontinue using iTunes Match on my iPhone and just sync the playlists I want from time-to-time. :-/I feel your pain. I'm having a ton of issues with iTunes Match also. It happens on both my iPad 2 and iPhone 4, but is more frequent on my iPhone. I download a bunch of music from the cloud and it works for a few days, but then it will randomly do as you describe. It says that it's "playing" but does nothing at all. Even if I skip a track and try again but nothing happens. It may later play the tracks on another day (I didn't do anything differently). Other times it just skips over a few songs acting like its not even on the phone.
I've deleted my library and redownloaded more times that I can count. I'm pretty frustrated and I hope that apple fixes this soon! I can understand why you want to revert back to the old way of syncing your music, however I would really rather have the product (that I've paid for) work as advertised. Anyways, if I can't get it up and running again later this weekend I'll revert back to the old way also seeing how I can't even listen to music on my device anyways. -
No artist icons in music app after syncing iTunes Match
I recently bought an iphone 5s and after syncing my iTunes Match I noticed none of my artist have icons anymore. My iTunes Match is extremely organized and I would like to know if there is a solution to this? Before the icons were automatically updated with pictures of the artist that apple chose. Since this method is clearly no longer working, is there a way I can update them myself?
I had the same issue after restoring my new iPhone 5s from a backup of my iPhone 4s and this worked for me. After one of the iOS betas apple released a profile that adds a reset music and video library button in the Music settings. Install this profile on your iphone, I found it here (just pull this up in Safari on your iPhone):
https://www.dropbox.com/s/cdkuzw6tgf8txvo/ResetMusicAndVideosLibraries.mobilecon fig
After installing this disable iTunes match, then go to Settings -> Music -> Reset Music and Video Library, reenable itunes match and it should begin to download all your artwork again.
In the artist view it still doesn't seem to be showing the iTunes artist images that it was showing on my 4s and is showing on my ipad mini, but at least it's showing album artwork. -
When I go to Settings->Music and slide ITunes Match to Off, it still appears as On under ITunes and App Stores in the Settings menu. Once I turn this off, on returning to the Music menu under Settings, ITunes Match still shows as on. What to do?
I (though am not sure what happened) solved the problem. Under show all I had both videos and music selected as on. I turned off videos and ..hey presto..the slider reappeared.
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MAJOR Cover Art bugs in iTunes 7.x.x
Here are some interesting observations in discovering MAJOR Cover Art bugs in iTunes 7.x.x
1. Importing CDs
If you import a CD, you must wait for complete import to finish in hopes that all songs will populate successfully with cover art. Even here, success is random.
If you request cover art during the import, there are mixed results.
iTunes should be smart enough to detect if any album exists with partial cover art in the library database, then those tracks with missing cover art will be automatically detected and updated.
2. Missing Cover Art
This occurs on 2 levels:
a. iTunes Store may just not have cover art for some (older) albums
b. iTunes Store does find the cover art, but it is not applied to *all tracks* on the album
The workarounds bring mixed results.
I have resorted to the "Get Info" approach and pasted cover art to random album tracks where cover art was only partly applied by iTunes.
In other cases, I scanned in the CD cover and applied it to albums where iTunes found no cover art. I assumed this would be a one-time fix as I expected some minimal tweaking would be involved in managing cover art.
No such luck! Here is why iTunes cover art represents a MAJOR bug in version 7.x.x
Day 1: I spend many hours tweaking and fine-tuning the cover art, assuming iTunes will "save" all my work. I browse different albums/tracks and everything looks great!
Day 2: Looks like iTunes only "saved" some of this effort. Sure enough, certain complete albums and random tracks from other albums now show NO cover art! How frustrating!
* * * Here is what is MORE DISTURBING about this Cover Art bug! * * *
I resort to thinking about more workarounds, and here are the results:
Hmmmm. Looks like if I paste in the Cover Art twice on certain album tracks, the Cover Art is now applied to that track. Meaning, if you do a "Get Info" on a track, you will see two pastes in the Cover Art tab, yes, you add the cover art twice, one cover next to the other so as to force that album track to get the cover art to attach. On the surface, this seemed to work, and all album tracks now seem populated with Cover Art and the effort appears "saved" when I revisit the album on Day 2.
But all is not what it appears. The trick of adding missing cover art twice, in the hopes that an album and/or certain random album tracks might adopting the cover art you are trying to assign will produce the following:
IT ACTUALLY AFFECTS THE AUDIO TRACK!!!!
Multiple attempts to add/fix cover art will ADD TO TRACK DURATION, such that when you play a track, the lead-in portion of the lyrics (say first 10 secs or so) will REPEAT in as many times as you tried to add the cover art!!!!
Thinking this might be a corrupt library database, I even deleted the database, started over, and while adding missing cover art, was able to reproduce the lyrics repeating on those tracks where the cover art was added (pasted) twice. You can HEAR and see the increased track duration in iTunes 7.x.x
MAJOR Cover Art bug!!! So you are not alone. And besides all the wasted hours trying to fix this, I say wait for iTunes 8.x
Please post and let me know if you have had the same experience with this cover art bug and similar workarounds.
C'mon Apple! PLEASE FIX THIS. What gives?
HP Media Center PC Windows XP Pro
HP Media Center PC Windows XP Pro
HP Media Center PC Windows XP Pro
HP Media Center PC Windows XP ProYou can tell iTunes to "Clear Downloaded Artwork" to get rid of the wrong image.
Getting iTunes to select the correct image, especially for compilations can be quite frustrating. I've been slowly cleaning up some old artwork from when iTunes could not pull artwork from the iTunes Store for music from other sources. I've learned to check the album in question by using the iTunes Store link in iTunes - I figure if it goes right the the album I'm all set - Wrong! Today I'm doing battle with a bunch of "20th Century Masters - The Millennium Collection" albums. I can go through the album song by song and every one goes right to the correct album - but when I "Get Album Artwork" it still may not find the album or will pull in volume 2 instead of volume 1, etc. I've tried making sure my albums names are exact matches to the iTunes store with the same bad results.
It really seems like iTunes uses a different search method for artwork than for the iTunes Store link. At least Google has an image search... -
I recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off". I have also logged off of iTunes in Settings, and it will not let me log back in. Just a few moments ago when I again tried to log into iTunes, it asked me for my Password, then replyed that I had no Match account; but I do. Is Restore the best option?
Any suggestionsI couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again. -
How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot access any of the old music. All I can find are what was on my iPhone, but that's not what I want. I need all my old music from my old Mac, which has been wiped clean by IT at my old job. BUT, I did have iCloud at that time and I thought all my music would be accessible through it. I don't understand the Cloud! And I'm thinking spending $24.99 on iTunes Match was a waste of money because I still can't access my old music.
When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing! -
Hello, Honestly I just updated my 4s and my iPad 3 to iOS 6 and when try to press on the Music app or the iTunes app it says "cannot connect to iTunes Store" Could you please help me with this thank you so much, Charbel from Lebanon
See these previous discussions help.
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
the itunes radio isnt showing up on the music app and the itunes store on my iphone 5. what should i do? help me please
Hello, Ninaxand.
Thank you for visiting Apple Support Communities.
If you are a US customer, try forcing all applications to close and power cycle the device. Test accessing iTunes Radio after processing these steps. I would also make sure cellular data is enabled for iTunes.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
Jason H. -
How can you get your iTunes music back when your iTunes Match expires & you no longer have access to the computer it ws stored on?
Try here:
iTunes: Error 13019 during sync -
I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.
Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue -
One account for apps, one for iTunes Match. Work well?
Who out there buys iPhone apps on one account, and is subscribed to iTunes Match on another account?
Constant authentication when swapping from buying apps to listening to music, or not?Actually, no, it doesn't require re-authentication of the computer every time. The problem arises with iTM enabled,whenf you log out of that account and into another then you are locked out of the original account for 90 days. So, no, this method will not work well.
Just out of curiosity why do you do it this way? It seems very cumbersome to me. -
How do I get non-iTunes music onto iCloud (*not* iTunes match)?
I recently won a new iPad in a drawing, and am now trying to figure out how to sync some of my music on it through iCloud. The issues here are 1) I don't own any music from the iTunes store (all my music was ripped from my own CD collection), and 2) I'm not interested in shelling out $25/year for iTunes match until I see how the iCloud experience works. Thus, what I'd like to do is use my free 5 GB iCloud allotment to store some of my music in the cloud so that I can access it on my iPad without having to use up my iPad's limited storage (I only won the 16 GB model, most of which is tied up with movies for my kids). The trouble I'm having is that I can find no way to move any of my music files up to iCloud. How does one do this? I've tried creating a new iTunes library containing just the songs I want to put on iCloud, but I can't find any way to move these files. Help would be greatly appreciated!
The iCloud service is not meant for this. That's what iTunes Match is for, and there's a reason it costs extra. If anything, there may be a third-party app that offers the possibility.
Alternatively, you can use Google Music to store up to 20,000 songs online free of charge: https://play.google.com/music/
...but this doesn't offer the close integration with various iThings and software that iTunes Match offers, nor does it upgrade your existing collection where possible, nor does it clean up your library or song information like iTunes Match can. You can get some competant, if slow, apps to use Google Music on your iThings. -
I subscribed to Music Match with iTunes and yet my ipad settings for Music only still has the option to subscribe, and therefore I cannot click on an option to Activagte iTunes Match, since it is not there. I have all the right number of songs from the icloud showing up in my ipad now, and I have played a few, but when I tried to turn off the computer, it showed a field stating that my ipad music would stop playing too, and it did. I thought this might have something to do with homesharing, but this I thought was something separate from iCloud.
There is something wrong, but I don't understand what. It has just synced, but the problem persists.Home sharing is separate from iTunes Match. Sounds like you were playing music using home sharing, which turned off when you turned off your computer.
Open iTunes on your computer and go to the Store menu. Confirm that there is a setting called Turn Off iTunes Match. That will confirm that iTunes Match is enabled on your computer. Then check to see what Apple ID you subscribed to iTunes Match with. It will be the ID in Store>View Account (in parentheses).
On your iPad, confirm that you are signed in with this same ID in Settings>iTunes & App Store (at the top). If so, you should see an iTunes Match setting listed with an on/off slider. Slide it on to enable iTunes Match on your iPad.
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