Major Printing Problem-Need Assistence

Since updating to 10.4.5 I can no longer print graphic files, except .pdf. iPhoto, Safari, Photoshop no longer print a graphic file, will print text or very small files. Mail, Printshop 2 will print. Word will print text files, but not graphic files.
What I have tried: Diskwarrior, dumping plist files. Latest printer driver, and everything else I have done in the past, checked this list and Adobe's forums, no answer. Printer: Xerox 8550DP. Tried generic driver and Xerox,s. Everything worked just fine until the 10.4.5 update. I NEED to print large graphic files. It's costing not to be able to. How do I backdate to 10.4.4?
Any other suggestions? It seems every other update breaks something in printing. Frustrating. This time seems to be the biggest break. After 4 hrs. troubleshooting and no fix in sight, I need HELP.
Thanks

Our office had a similar problem when printing to our Canon iR3220 printer in from one of our iMac G5 computers (10.4.6).
I researched the error and I discovered software that was able to rectify the problem. Of course, you should download at your own risk/discretion, but we have been using it for a day and are able to print with no problems whatsoever.
Here is the link:
http://www.versiontracker.com/dyn/moreinfo/macosx/15970
Read the information carefully. The download and subsequent re-creation of the printer in the Printer Setup Utility was a breeze, at least for us.
I hope this fixes your problem as well. Good luck!

Similar Messages

10.5.3 major printing problems

Ok. i have checked a majority of the threads , went to the local apple store and nobody knows how to fix this.
I have an iMac g5 and a HP PSC 1510v printer. After upgrading to 10.5.3 i can no longer print via airport without the program I am using freezing up and crashing. I was just able to find one exception and that is if i use word and click the print button it bypasses the print setup and sends it straight to the printer and will print.
I have also tried connecting the printer via usb, and the computer could not find it. HP has nothing on their website to assist this problem and the guys at the apple store have never heard of this either. someone please help!
thanks!!!

Have you tried resetting the printing system? This has helped me get all my printers working again. Be aware that it will clear out your printer list and you will have to add them again.
To reset the printing system:
-Choose Apple menu > System Preferences and click Print & Fax.
-Hold down the Control key as you click in the Printer list, and choose “Reset printing system” from the pop-up menu that appears.
Add the printers you use.

Major Printing Problem - Can't Print in any App, with Any Printers

I help my Aunt with her three Macs (2 eMacs, 1 MacBook, all running 10.4.8 right now) at her office, and she had me come to help recently because one of the eMacs stopped printing anything; here's what happens:
In every app besides Word (e.g. Safari, TextEdit, AppleWorks, etc.): If I click File>Print... or press 'Command-P,' the cursor turns into the spinning rainbow for a few seconds, and nothing happens (meaning I can do anything I want in the application, as if nothing at all happened).
In Word: If I click File>Print... or press 'Command-P,' Word sits for a minute with the spinning rainbow, then locks up and quits itself. BUT, if I click the little 'print' button in the toolbar (the one that bypasses the print dialog box), the file will print.
I tried resetting the printing system, setting up different printers on the computer, printing over the network and over USB (directly connected to port 1 on the eMac), and re-downloading/installing the printer drivers for the Brother 5250DN laser printer AND the HP LaserJet 1200 laser printer, but all to no avail.
I can run the Printer Setup Utility and recognize the printers (via Bonjour over the network and via USB), and the computer can run the printer setup utilities, so I know the printer communicates fine with the computer. I also can print to the printers (both the networked one and the Brother) from any of the other Macs (including my own laptop) over the network. But I can't get the print dialog box to show up for any printer on the one eMac.
I'm determined that this problem lies within the OSX printing system, but reinstalling the whole OS is not an option, as I would have to re-setup all the software, user accounts, special network settings, etc. (even if I do an Archive and Install). Is there anything I can do??? (I seem to recall someone else having this problem, but I can't find that thread on the forum).

There's another thread describing this same problem. I am having the issue too. As I posted in the other thread:
"Well, I did a full Archive and Install, with restore user settings, and the thing still won't print! All apps crash when trying to print (except Mail.app, which is odd). So it appears all of the files required for printing are there since Mail.app works, but I still can't print from Safari, Firefox, Preview, TextEdit, etc etc. ARGH!!!!
Next step is to downgrade to 10.4.8."
If that doesn't work, I guess an Erase and Install would be th next step.

Major iPod Problems, Need Help Solving

One day I was casually syncing my iPod video with my computer to get a few new songs uploaded onto it.
Suddenly, the iPod freezes up, shuts itself off, restarts, and magically it has forgotten everything and pretends it is a brand new iPod.
No problem, I think, believing it will just need to load the songs again and everything will be fine.
However, this is not the case.
The iPod would then continue to load all the songs, shut down after loading them, restart and again pretend it is brand new and lad all the songs again.
This continues to happen again and again.
I try to update my iPod, figuring it may just be a version error or somesuch nonsense. The updater refuses to work and actually causes my iPod to crash, saying it has a diskwrite error.
It refuses to "System Restore" on my computer, so I run the "System Restore" on another window computer that I own. And it runs just fine, making the iPod load songs once more.
And I think, problem solved!
However, again, this is not the case.
I load it once, everything goes fine.
The nxt day, after buying more songs, I try to upload and after the upload, the iPod shut off, restarts, and pretends to be new once more.
I go through the "System Restore" process again, but afterwards, the iPod all out refuses to upload my music fully, shutting off about halfway through the process each time.
And now whenever it is plugged into my computer, windows says it is unreadable and must be reformatted, so I run the updater and it says that there is an "iPod manager internal error" which could basically be another language considering my only basic knowledge of computers.
Is there any way to repair my iPod at home? Or must it be sent in to Apple?

GREAT NEWS!
Last night, through some very thorough digging in the
"Search Discussions", I found the answer and now my
iPod is running perfect once more!
Thank you very much for your help b noir. Without
you, and many others on this board who had their
problems solved by equally helpful people, I would
still be digging through Apple's support section to
no avail.
PS. I found the answer in http://discussions.apple.com/thread.jspa?message
ID=1539429

Major 6600gt Problem - Need to pick your minds

Heya everyone ... I need some experienced minds
So i got a MSI 6600gt AGP the other day and have been having insane freezing problems. Lets start with my specs...
Athlon64 3200+ cpu - 1gig PC3200 ram- MSI 6600gt agp (have used Cd Drivers and official 66.93 to no avail) - Antec 430psu - Latest Mobo Bios from my PC vendor - Windows Service Pack 1 w/Directx9c- Use DH DriverCleaner to the letter before each driver install
I should have everything to make this puppy go but it's not. One thing of note is that the card worked at my dads house.... then i took it back to my house and the problems started. I thought it may be the older nature of this houses wiring so I took things off my power strip and also went out today and got a 430watt (replaced the old 250 watt psu) antec PSU from Circuit city but the same freezing still persists. I can try and load Joint Ops or HL2 but then it just freezes. My bios is set, I'm doing clean driver installs with proven drivers, I have a more than adequate PSU, the card isn't running hot at all, but I have no joy! Ohhh and yes... I did connect the one molex connector to the back of the card to power it. Please tell me if you have anything thought about this.
One thing though... yes it worked at my dads (got a 7500 3dMark03 score) but me getting the new 430psu should have fixed the potential of a power problem yes? Could it be that i dont have windows Service Pack 2?... i doubt it...all that is a security update. Also would using Driver heavens TuneXP 1.5 hurt anything with this install?
This seems like a hard one...give it a shot if you could
UPDATED >> I DL'd Service Pack 2 and a utility from MSI that tells you if the Driver is current and if the VGA Card Bios is up to date (Both of which were)... I also Disabled TuneXp 1.5.....Nothing happened...Same problems

Hi, I had the exact same problem witha leadtek AGP 6600GT, OpenGL works fine but any DirectX game just freezes. I searched all the forums I could find & found loads of people had the same problem with no fix in sight I've RMA'd the card hopefully for a re-fund and got my self an FX5900XT, overclocked it a bit & it's performong pretty well (3DMArk 01=14251, 03=6023). The problem seems to be mostly limited to the AGP version so I'm gonna wait till it's time for a complete re-build before I get a GeForce 6 and go the PCI express route. Sorry I'm no help but you are not alone :(

Major printing problem with Epson R1800 and 1.5

I have an Epson R1800 and Aperture 1.5
Any page that I try to print borderless has a quarter inch border around 2 edges. I've tried to calibrate but the two borders are way outside what the calibrate option can deal with.
This happens on all paper sizes. There is no option that I can find anywhere to fix this.
Every other app prints just fine, including iPhoto. It seems limited to Aperture.
Thanks, Bill

Behold the power of asking a question.
It fixed itself.
I have no idea how or why. But after 3 hours of working, it fixed itself in less than 5 minutes.
Thanks, Bill

Install Problems, need assistence ASAP

Eveyr time i try to install iTunes the same thing happens: it gets to the iTunes+Quicktime load bar and gets up to 4 bars and then freezes. Wha's wrong?

Sounds like its having issue removing quicktime.
In Windows DISABLE antivirus then goto control panel>Add and remove and uninstall itunes and quicktime.
Now disable antivirus/security programs again and download/install itunes

Epson 5800, 6200 printer problems

I have an iMac 24". After downloading Adobe reader 8, I can no longer print out a PDF-file. Some pictures print but not the text.
Some days later there are major printing problems. Both printers ( PS3 ) dosen't print at all. The printers are stopped. When I press the continue button, printing process starts but get stopped again. I have reset the Printers system, checked for the latest printdrivers 1.0, checked USB connections in the systeminformation. How do I choose generic PS3 printer? Can that help or what's the problem?
Thank you!
todor. Thomas Dorch.

Hello, den.thed
This is from my error.log.
Is this helpful to solve the printing problem?
This hint; Hint: Try setting the LogLevel to "debug" to find out more.
Is it something I can do?
Best regards, Thomas Dorch.todor
E [22/Jun/2007:15:24:42 +0200] PID 2488 stopped with status 64!
I [22/Jun/2007:15:24:42 +0200] Hint: Try setting the LogLevel to "debug" to find out more.
I [22/Jun/2007:15:24:42 +0200] Saving printers.conf...
I [22/Jun/2007:15:24:52 +0200] Saving printers.conf...
I [22/Jun/2007:15:24:52 +0200] Printer 'EPL_6200-1' started by ''.
I [22/Jun/2007:15:24:52 +0200] Started filter /usr/libexec/cups/filter/pstops (PID 2492) for job 12.
I [22/Jun/2007:15:24:52 +0200] Started backend /usr/libexec/cups/backend/usb (PID 2493) for job 12.
E [22/Jun/2007:15:24:52 +0200] [Job 12] Unable to open USB Printing Class port: No such file or directory
E [22/Jun/2007:15:24:52 +0200] PID 2493 stopped with status 64!
I [22/Jun/2007:15:24:52 +0200] Hint: Try setting the LogLevel to "debug" to find out more.
I [22/Jun/2007:15:24:52 +0200] Saving printers.conf...
I [22/Jun/2007:15:25:11 +0200] Job 12 was held by 'thomasdorch'.
I [22/Jun/2007:15:25:13 +0200] Job 12 was released by 'thomasdorch'.
I [22/Jun/2007:15:25:15 +0200] Saving printers.conf...
I [22/Jun/2007:15:25:15 +0200] Printer 'EPL_6200-1' started by ''.
I [22/Jun/2007:15:25:15 +0200] Started filter /usr/libexec/cups/filter/pstops (PID 2497) for job 12.
I [22/Jun/2007:15:25:15 +0200] Started backend /usr/libexec/cups/backend/usb (PID 2498) for job 12.
E [22/Jun/2007:15:25:16 +0200] [Job 12] Unable to open USB Printing Class port: No such file or directory
E [22/Jun/2007:15:25:16 +0200] PID 2498 stopped with status 64!
I [22/Jun/2007:15:25:16 +0200] Hint: Try setting the LogLevel to "debug" to find out more.
I [22/Jun/2007:15:25:16 +0200] Saving printers.conf...
iMac 24" Mac OS X (10.4.9)

Need suggestions on a single page printing problem

I realize this may not be the appropriate place to post this question, but I will take any suggestions (including where else I may find the answer).
Trying to be brief:
Brand new iMac w/SL 10.6 up to date)
New HP Photosmart copy/scan/printer (D110 e-Print; wireless)
Filemaker Pro 6.
I bring up the latter (FMPro) because I have one file, one particular layout that refuses to print.
It SHOULD print all found records
Print preview layout in FMPro SHOWS ALL RECORDS layed out correctly on an 8.5x11" landscape
Telling it to print, gets a -9705 error which leads to one of two things:
If I try to print, it only prints ONE RECORD (the first record)
or
If I try to open it in Apple's Preview application , or Save to PDF, neither of those apps open or display the page
Really odd. I haven't had any printing problems in other programs (Safari web page, etc.)
I've search Filemaker and Apple and HP sites and can't find the -9705 error any where
It may just be an incompatibility issue with an 8 year old piece of software (which seems to run fine except for the printing)
Thanks for any suggestions

Thank you for that - D'OH! - moment.
I had been googling for -9705, which I believe was finding everything BUT the term 9705 due to the 'minus' sign in front of it.
Doing it correctly, got me a hit on the FMPro site which had a font suggestion I think may be the answer.
Thanks!

Printing problems with HP ENVY 4502

I've been having trouble with printing ever since my laptop updated to 8.1. System resets do not solve the problem.
The problem is that my printer is online, but my computer will not acknowledge it at all. I have to turn the wireless on and off constantly for my laptop to pick it up for just a couple minutes. When it does somehow pick up, I cannot print anything. I have downloaded the HP Driver software help and it has not solved my problem. I also have the HP aio remote and when it says my printer is online (which it should always say but it does not) and i search for documents, none of my documents show up except for one .PDF file. I'm a college student in need of printing and need help dearly.

I should also mention that I have been able to scan items recently. When i go to print it says "no printer installed" when i've gone through the process to install it a number of times as HP Support instructed.

Canon 860 Series (Pixma) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips

After spending several hours sorting out Canon Pixma OSX problems here are my thoughts:
Canon 860 Series (Pixma 868) Printer Problems with OSX 10.8 (Mountain Lion) – links to Canon Support Site with Drivers and Software with install tips
Problem:
- New imac and MacBook Pro 2012 (OSX 10.8.2) had a problem using Canon Pixma 868 printer on network and would not scan or print using Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print), which has advanced scanning and photo printing functions.
- When I connected the canon printer to my imac, OSX 10.8.2 automatically downloaded and installed drivers for Canon 860 series printer. I could then add the new printer (select ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”) and printer would work while connected via USB but could not get to print or scan over network wifi.
- The original Canon 860 Series CD does not work with 10.8 and the manual / online instructions did not make sense (as based on CD install).
Solution:
1) Install Canon Printer Drivers and Software (from official Canon site)
Go to canon support site, review FAQ, then download and install following Pixma 860 Series software & drivers for OSX 10.8 (links see below). The version I downloaded is in brackets but check for updated version. Full instructions are below.
Canon 860 Series Drivers & Software for OSX 10.8 Mountain Lion:
The base software and drivers needed for using Canon 860 Series on Mac OS X 10.8 (USB) are
1 Printer Driver
(Canon MX860 series CUPS Printer Driver Ver. 10.67.1.0 (03-Aug-2012))
2 Scanner Driver
(Canon MX860 series Scanner Driver Ver. 14.11.4a (03-Aug-2012))
3 Network Tool
(Canon IJ Network Tool Ver. 4.1.0 for Intel Mac (27-Dec-2012)
Canon Software for using advanced printing and scanning functions (while connected to network)
4 Solution Menu
(Canon Solution Menu Ver. 1.4.1 (27-Jul-2012 ))
5 MP Navigator EX
(Canon MP Nav EX Ver. 2.1.3 (02-Auf-2012))
6 Easy-PhotoPrint EX
(Canon Easy-PhotoPrint EX Ver. 4.1.6 (21-Jan-2013 ))
Canon Support (HK) – check your local site
http://www.canon.com.hk/en/download/main/index.do
Select Product and drivers from support site eg http://support-hk.canon-asia.com/
1. Choose a product category
Multifunctional Printers
2. Choose a product series
Pixma
3. Choose a product model
Pixma MX868
4. Choose type of document
Downloads or FAQ
If you have problems installing the software under 10.8, see the FAQ on Canon site. You will need to allow software installs from “unidentified developers by using “Control” Key or by changing your system preferences)
2) Check Canon Printer and Software Working while connected via USB
Once you have downloaded and installed drivers and software and restarted computer, check that the printer and Canon Pixma software (Pixma MP Navigator 2.1 & Photo Print) are working via USB. Open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App) and make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it shows the correct SSID Wifi settings (under the Canon IJ Network Tool App ‘Setup menu’). This is normally done as part of the automatic install but worth double checking
3) Add new network printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”).
After you have checked USB printing turn off printer, unplug the USB cable and shutdown the Canon IJ Network Tool App.
Then turn the printer back on and wait 30s. Then add a new printer using ‘apple menu’ / ‘system preferences’ / ‘print and scan’ / “+”). Once you select “+” (add new printer), wait 10-30s for the Wifi Networked Canon MX 860 Series printer to appear in the new window eg Canon MX 860 series (xx.xx.xx.xx.xx.xx) (Kind: “Canon IJ Network”)
DO NOT ADD THE MX 860 SERIES BONJOUR SCANNER (the Bonjour Scanner is the built-in software, is not needed and often appears first on the add printer list). The Canon scanner can be accessed used through the MP Nav EX Ver. 2.1.3 software (which has much better functions)
You will now have two Printer Canon MX860 (USB) and Canon MX860 (Wifi / Network). Set the Canon MX860 (Wifi / Network) as default and test print and scan
If the Wifi Networked Canon MX 860 Series printer does not appear, check the printer and make sure that the printer can see the wifi network. On the printer select Menu / Settings / Device Settings / Lan Settings / WLAN Setting List. It should say WLAN Active, identify the SSID and have an IP address
If the printer can not see the Wifi Network, plug the USB cable back in, then open the Canon IJ Network Tool App (Applications / Canon Utilities /IJ Network Tool / Canon IJ Network Tool App). Make sure you can see the Canon MX 860 series (xx.xx.xx.xx.xx.xx) and that it has your SSID settings (under setup), if it has this info, restart the computer and the printer and try again

Hi, thaks for response, meant to post as a discussion (not question), wanted to save others time if they get the same problem

HP Laserjet 2015 Printing Problem

1)I have hp laserjet 2015 share printer , when I print from other machine if the page is one it is coming with no problem. when I print a file which is contain 8 pages, in this 8 pages If I want to print page no 2-3 pages, if it is mention then printer is faild to print the job. Otherwise current pages or all pages print coming properly.
2) In this printer If I want to print a excel file in landscape mode, and I've done all printer settings in landscape mode. Print coming in portrait mode in single page. But printer test page in landscape mode coming properly.

Hello sm4ads,
Welcome to the HP Forums!
I understand your concerns. Unfortunately, for this type of printer, I need to direct you to our Enterprise Business Community Forums. This will be the right section to troubleshoot this issue.
Good luck.
I worked on behalf of HP.

Hp Laser Jet CM1015 printing problem

Hi Guys !!!I'll try not to make it long for you, pictures speaks for me.I would need to say that I had that printer since 2007 or a little after, the problem started after using some kids coloring program which prints the pictures after coloring it. Any Ideas ?!!!Thanks

Scanner 5 errors are caused by the scanner bulb not being able to find home. Usually this an indicator that the scanner motor may be about to fail. Usually a power cycle may resolve it temporarily.
-Verify the CLJ2840 has the most updated firmware from hp.com. There has been some firmware fixes in firmware to alleviate some scanner 5 errors.
-When the scanner 5 error is not recoverable from a power cycle- the printer will need to be serviced with most likely a scanner sub assembly and possibly a formatter as well.
Although I am an HP employee, I am speaking for myself and not for HP.

HP LaserJet CP1025 and Time Capsule printing problem

Hello. I'm experiencing a problem with network printing with using HP LaserJet CP1025 plugged through USB into a Time Capsule. The problem persists for a long time already. Every time I need to print, I need to reboot my Time Capsule because there is an error in the printing queue, Mac OS X shows a message about some "USB write error", Windows just shows an "error". The only solution to this was rebooting the Time Capsule as told on Apple Support, with unplugging it first, then rebooting the printer, then plugging the Time Capsule. Now even this way doesn't work. This problem is the same on three different computers running Mac OS X Lion, Mountain Lion and Windows 8, so it's not driver problem, however, Bonjour doesn't allow me to use drivers from the printer CD on Windows so I had to install "universal" drivers which allowed me to print. I update the firmware on the Time Capsule from time to time, so it won't help either. It's extremely annoying to mess around with Time Capsule for half an hour each time I need to print, so I ask for assistance. Thanks to everyone who can help!

There is probably a whole bunch of different issues happening here.
Lion and ML have just as much problem with losing connection to the TC as the windows computer will.
I suggest you do a factory reset of the TC..
You then need to set it up as a straight SMB (windows networking) device.
All network names must be SMB compatible. Short, no spaces.. no apostrophe for sure. pure alphanumeric.
That includes TC name, wireless name/s, passwords of course. and even the hard disk name.
In the file sharing page I would also turn on the guest access and set the WORKGROUP. Although that is more for disk sharing they should also help print sharing.
The printer name, I am not sure.. but you want that as simple as possible as well and following the above rules.
I am not at all sure the latest firmware is the panacea to all ills.. in fact I tend to run any TC i have on 7.5.2 and find it works better. Especially the older ones.
If it still doesn't work, it is a case of buy a new network printer.. when this lot of toners finish.. buy a new printer instead .. make sure it is network capable. Far better than using usb printers and since printers are cheap cf the consumables.. well worth it.
Also make sure it is airprint capable and preferably postscript as well although I don't know if the combo is available.

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Major Printing Problem-Need Assistence

Similar Messages

Maybe you are looking for