Major problem, do not trade in your phone by mail!

A Month ago I sent in two iPhone 4s's when I upgraded my wife and daughter.
I Sent them in the provided packaging.
at the Post Office I purposely discussed them with the employee because of the cost and there was nothing I could do to insure them.
Fast forward to now,
one of the phones made it through the system, I have the $200 electronic gift card.
The other? All I get is conflicting information from the company Verizon is using, it's there, it's not there. We will call you back, never called back.
6 Calls 4 weeks and they have no idea, no plan in place if it's lost, " you're out of luck".
What kind of customer service is that. I've been a customer for nearly 13 years, 6 phones and an iPad!
There has to be a way to handle this!
MIke

PLUS ONE FOR VERIZON
After sending and email and posting this I was contacted today by the Online VZW Trade In "Department".
They were very helpful took all my info and are looking into it.
Apparently this program is very very popular and is over taxing the system.
They told me to wait two more weeks and it should be resolved, if not Verizon will go the extra steps needed to keep a long time customer happy.
I can't ask for anything more.
Once I receive the "card" I will use it to purchase a new iPad.
Thank You Verizon.
Mike

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BB won't honor the $200 trade if your phone didn't arrive by the 17th?

People are reporting all over social media that BB stores are denying people who preordered the note 4 the $200 trade in if their phone didn't come in on launch day??????
Well that is 99% of us.
If this is the case, this is the most dishonest thing I have ever seen from a major retailer. I was specifically told (per the trade in details) that the preorder must be placed in the time line (9/19/14-10/16/14). No mention that the phone must be received on the launch date to be able to use the $200 trade in promotion.
Can a BB rep please respond to this and give us accurate and reliable information?
We have been mislead by so many BB employees throughout this entire preorder experience it is mind blowing.
Thanks....

Hello again thegipper-
It is never our intention to mislead customers regarding the availability of products. However, vendor agreements and product availability to influence what information we can give to customers.
A pre-order with Best Buy does not guarantee availability of that item on release day, it simply guarantees that you will have first crack at the product as we receive them from the manufacturer. As this availability can be influenced by vendor agreements, product availability and shipping issues, we are not able to guarantee release date availability. I apologize if you were given any information that we would promise that you would have your phone on the release date or for any incorrect information we supplied about the release date of the Verizon version. We have no control over release dates being changed.
I’m truly sorry that you have not received your pre-ordered phone yet. Best Buy continues to work with Samsung to get more inventory so that we can fulfill those pre-orders as quickly as possible.
Thank you for your patience during this process.
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message

Update 8.1.2 iPhone 4 Problems. sometimes not working wifi or phone can't be swich on

i do not care about f....ringtones i need to use my phone! After Update 8.1.2 my phone is not working, got some Problems with wifi Connection sometimes the phone can't be swich on or Off. Its imposible to use my phone in the Right way. Whats up........?????

Which of the general trouble shooting measures have you tried already?
See the list here: iOS: Not responding or does not turn on - Apple Support
sometimes the phone can't be swich on or Off
Make a backup with iTunes, then restore the iPhone as a new device. Test if everything is working, then restore your data from the backup.

"Not sure when your phone is going to be here."

So I pre-ordered the iPhone when it was first available, and was very happy with how quickly it got here. I enjoyed it for a day until the screen froze. Called up Verizon, who said they were very sorry for the inconvenience and with so many phone going out, they expect there to be some problems. Said I should expect my new one in 2-6 days. Well on the 6th day, call up Verizon to hear this: Oh it seems that the phone rep. entered your phone into the backordered phones, so we are not sure when yours will come in. We will however, keep you updated on the status.
So, I get a lemon for a phone, get placed on backorder status, and am not without a phone in a job that requires a cell phone. Thanks so much.

finswy wrote:
I still have the previous phone, but can't even answer a phone call. Besides, I'm not going to pay for the data package on a phone that can't even access the internet.
You don't have to pay for the data package (unless your old phone is a model that requires one). Just reactivate your old phone by dialing *228 and selecting option 1. Then, go online to MyVerizon and remove any data package that you don't want. It will be re-added automatically when you activate your replacement iPhone. In the meantime, the old phone will be active on your line and able to call and text.

Update not compactability to your phone

i downloaded my updates but when i install it says that its not compactibility to your mobile. I can.t update it., i tried many times., yet i have older version only.. Pls guide me

Hi Amark87,
Are you using Nokia Suite to update? And did you do anything else to your phone prior to the update?

MAJOR PROBLEM: APPLICATION NOT ASSOCIATED WITH WORKSPACE:

I was looking at one of the
tables, trying to figure out why a template would not show up, but functioned
properly. I then went back into the workspace and noticed that my application
had disappeared from the application list. I looked at the
flows_010600.wwv_flows table and saw that the workspace id for my application
was changed from 651704606211503 to 0. I tried an update query to fix the
problem, however the "SECURITY_GROUP_ID" remained at 0. The query ran was
"update flows_010600.wwv_flows
set security_group_id = '651704606211503'
where id = 105;" where id 105 is the application in question. This was
attempted with the sys privileges and would not update.
I have installed my last export into a different app. id, but I cannot access 105. I have a significant amount of work on this application, and would have to start over. I also want to know why this happened. I sent this to metalink and they sent me back here ( which I wanted to come to first, but thought Metalink would be better, I thought wrong). Can one of you gurus help me out? I cannot update this table, and I cannot access this application at all.
Thanks,
Scott

Scott - Updating the HTML DB tables using DML is a good way to lose your data. There are triggers that fire when the security_group_id value isn't set as expected. When you ran the update in SQL Workshop, that value was set to the workspace ID that you were logged into. When you ran it in SQL*Plus it wasn't set. So the best advice is to leave those tables alone unless you get a script from Oracle designed for some specific purpose.
Scott

I bought an iPhone 4S last year. Today was the 5th time that one of my Audible books was suddenly cut off 3/4 into the book.The solutions offered to correct the problem did not work. Next phone won't be an iPhone. And books will go on different devices.

Does anybody else have problems with Audible books being cut off in mid-listening, and none of the solutions suggested comes even close to being applicable? It's my 5th time in a year. And I've had it. The interruptions and consequent time consuming attempts to find a solution, and once I do, again spending way too much time finding the place in the book, where I was so rudely interrupted have pushed my patience to the limit. I downloaded my books on different devices, and use my iPhone for calls and texting. Once it's time to get a new Smartphone I'll stay far, far away from any Apple product. I don't care to waste time to get my smartphone to do what it is supposed and offering to do. And I am really getting ****** of when I am driving in the middle of nowhere, listening to a good book and Apple decides that that would be a good time to put a stop to that. Mostly I wanted to get a response from Apple Support, and am not sure how I was channeled into an Apple Support Community (what a ridiculous term!). My problem is with Apple itself. But not for long anymore......

Anything?

Why not to Update your phone to the new 4.4.2 Kitkat update. Post your complaint here!

I will start this discussion off by listing some of my complaints.
The other day my phone says "Important updates available for your device" and I am thinking that there must be a good reason to do it.So I do. My phone reboots and the first thing I notice is that there are new apps installed t hat have nothing to do with the update. Next the phone constantly tries to backup, every other letter I type when writing a message there is lots lag. sometimes resulting in numbers or other special characters. I could go on forever but now it is your turn. Be sure to let Verizon know how unhappy you are with the software and the update.
Verizon this update SUCKS!!!

I agree completely. This update has made a mess of my phone. My favorite app is "PowerAmp", a music player I use the "paid" version of. All my playlists are now empty. The app now has all kinds of glitches.
Perhaps I'm being a bit cynical, but with the addition of more Google-related apps in this update (that I didn't ask for and don't want), and the destruction of some apps that compete with ones from Google, it appears that Google is using its control of the Android operating system to boost itself over the competition.

Why is my apple id not connected with my phone's mail

My Apple ID, is not connected to my cell phone's (iPhone 5c) mail, why?

A "normal" iTunes Store Apple ID/Account does NOT allow you to upload to the store.
iTunes Producer looks for you registered book sellers ID
Have you actually opened a book sellers account with Apple?
Have you opened an iTunes Connect Account?
If the answers are no... https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wa/bookSignup
Open the link and click on Get Started > select the free or paid book account and proceed through the sign up process.
Its advisable to use a different username/PW and email for a book sellers account and if you intend to have free and paid books, you will need separate accounts?IDs
You will be asked for your website URL ( address) if you dont have a website... Facebook is a ready answer. Apple sees this as a "Support" contact path.
If you want to sell books, you will also need an EIN number from the US tax
If you have done all this and still have problems, you first need to check and confirm all your details are correct.

Did you know that TM's browser will NOT back up your sent E-mail messages?

In Apple Mail anyway.
Since Verizon Yahoo! password fiasco, I decided just re-do my Verizon E-mail account. Figuring if I lost messages that I could bring the messages back in TM's browser.
I lost all my sent messages. I thought okay I'm going to enter my TM's browser and bring them back. However you can't do it for strange reason, the browser only has the NOW going. The pass is greyed out.
I know I should try the hard backup with Leopard's CD, but that's a pain in the butt. Besides I've saved a few E-mails since then too.
My main point is that I thought that TM's browser could restore EVERYTHING on my Mac. I've gotten a little sloppy since TM figuring that I had a good and fast backup system.
If TM's browser doesn't backup everything then Apple needs to tell us what it doesn't back up.

Here is a list of things TM excludes by default:
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>ContentsExcluded</key>
<array>
<string>/Volumes</string>
<string>/Network</string>
<string>/automount</string>
<string>/.vol</string>
<string>/tmp</string>
<string>/cores</string>
<string>/private/tmp</string>
<string>/private/Network</string>
<string>/private/tftpboot</string>
<string>/private/var/automount</string>
<string>/private/var/log</string>
<string>/private/var/folders</string>
<string>/private/var/log/apache2</string>
<string>/private/var/log/cups</string>
<string>/private/var/log/fax</string>
<string>/private/var/log/ppp</string>
<string>/private/var/log/sa</string>
<string>/private/var/log/samba</string>
<string>/private/var/log/uucp</string>
<string>/private/var/run</string>
<string>/private/var/spool</string>
<string>/private/var/tmp</string>
<string>/private/var/vm</string>
<string>/private/var/db/dhcpclient</string>
<string>/private/var/db/fseventsd</string>
<string>/Library/Caches</string>
<string>/Library/Logs</string>
<string>/System/Library/Caches</string>
<string>/System/Library/Extensions/Caches</string>
</array>
<key>PathsExcluded</key>
<array>
<string>/.Spotlight-V100</string>
<string>/.Trashes</string>
<string>/.fseventsd</string>
<string>/.hotfiles.btree</string>
<string>/Backups.backupdb</string>
<string>/Desktop DB</string>
<string>/Desktop DF</string>
<string>/Network/Servers</string>
<string>/Previous Systems</string>
<string>/Users/Shared/SC Info</string>
<string>/Users/Guest</string>
<string>/dev</string>
<string>/home</string>
<string>/net</string>
<string>/private/var/db/Spotlight</string>
<string>/private/var/db/Spotlight-V100</string>
</array>
<key>UserPathsExcluded</key>
<array>
<string>Library/Application Support/SyncServices</string>
<string>Library/Caches</string>
<string>Library/Logs</string>
<string>Library/Mail/Envelope Index</string>
<string>Library/Mail/AvailableFeeds</string>
<string>Library/Mirrors</string>
<string>Library/PubSub/Database</string>
<string>Library/PubSub/Downloads</string>
<string>Library/PubSub/Feeds</string>
<string>Library/Safari/Icons.db</string>
<string>Library/Safari/HistoryIndex.sk</string>
</array>
</dict>
</plist>

Changes made to recurrent events in ical and/or iphone 4 will not sync since upgrading phone to iOS 5. I have an old macbook pro and it is running snow leopard OS 10.6.8. I have a minimum of 40 recurring events per week, several of which change.

since upgrading phone to iOS 5. I have an old macbook pro and it is running snow leopard OS 10.6.8. I have a minimum of 40 recurring events per week, several of which change. I use the information to schedule future appointments based on those changes and it's causeing a major problem to not have the changes sync. Any help would be very much appreciated.

Did you try to replace the calendar info on the phone with the one on your Mac? You can find this option in iTunes/Info pane, Advanced section.

What do you need to do to get your pictures back after you just restored your phone? it says "downloading" but wont give me any of my pictures back that i took awhile ago

what do you need to do to get your pictures that you took awhile ago back on your iphone 4s after you just restored your phone it? it says "downloading" but wont give me any of my pictures back that i took awhile ago. I backed everythign up at the apple store while the person who helped me watched me do it. i have 1,796 pictures i took before i restored my phone, but it wont let me see them. it just says "downoading" and i will be devestated if all of my pictures are gone. please help me!

You would have received a prompt telling you that you didn't have sufficient space to beck up your phone if that was the case. Also, not everything on your phone is stored in the backup so you wouldn't need 11.7GB to back it up. You can see the size of your backup by going to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your phone under Backups and look under Options.
If it says "downloading" it's probably still downloading your pictures from iCoud. Check Settings>iCloud>Storage & Backup at the bottom to see the status of the restore process.

The message cannot be seen on incoming emails. I can only view the message if I click on reply. Also any links attached to email will not open. I have tried everything to solve the problem but not able to.

A message cannot be seen on my incoming emails. I can only view the message if I click on reply. Also any links attached to email will not open. I have tried everything to solve the problem but not able to.

Try closing the Mail app completely and see if it works properly when you re-open the app : from the home screen (i.e. not with the Mail app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Mail app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work also do a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Problem in updating apps with incorrect (old) e-mail addresses

I have a major problem. I cannot update my phone with any apps. It brings up an old incorrect e-mail address when I try and do this.
On my computer and on my phone settings is the correct e-mail address.
How do I get rid of this e-mail address and get my correct one to display so I can update ?

The Mail.app stores all sent message recipients to the list of Previous Recipients in Mail and the autofill feature pulls from the Address Book and the list of Previous Recipients.
At the Mail.app menu bar, go to Window and select Previous Recipients.
A previous recipient entered in the Address Book will have a vCard icon to the left of the name. You can remove a previous recipient from the list or add a previous recipient to the Address Book that is not already entered.

Please help me to fix the problem of my iphone 3gs, its says no service and could not activate your phone...the server is temporrili unavailable,try to connect it to itunes or wait a few minutes...i tried maany times but it does'nt work..please help me

had a problem with my iphone 3gs.it came from recovery mode,after it it says no service,then activate your iphone..then i follow the steps appeare in the screen..after it it sys could not activate your phone.the server is temporrily unvailable or try to connect to itunes..I tried it many times since january 30 2013 night time.until now it does'nt work...how can u help me to fix my iphone..thanks

so what cn u suggest to do to operate again my phone..

Major problem, do not trade in your phone by mail!

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