Major problems logging in to the forum.

Tried to log in, and you said userid or password was no good.
So I asked you for my password and got a message saying to change it.
I just put in my original password, and that seemed to be fine.
Then I noticed that you'd changed my userid to my email address.
So I clicked the line that said to change userid.
When I put in my old userid, that was okay...I guess.
THEN you asked me for a screen name, and when I put it in, you said it was already taken.
Well, of course it was...by me!
So I tried several other really arcane screen names, just to get in, so I could leave feedback.
Nope, you said they all were taken (which I REALLY doubt).
I clicked on the link that said to leave feedback for the webmaster, and it took me here.
So, webmaster, please fix this: give me my original account back.

Hi Matchmaker,
What is your original account name?
Thanks,
SunshineF
Clicking the "Kudos star" to the left is a great way to say thanks!
When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
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I can't stay logged in in the forum

Recently I am always logged out when I close my browser. (Chrome).
It doesn't ask my password so I assume the cookie was successfully written but nevertheless when I close the browser I have to sign in again next time I use the forum.
In the past I was automatically logged in but that is no more the case.
What could have caused this?

I logged-on to the forum last night, yet with a fresh browser just now I found I had to try to log in. I say "try", because the login process never finished - it just sat there and spun. So I closed that IE browser window and opened another one, clicked the "Sign In" link again, then it went briefly to the login screen, then here, where I could post.
As far as I can tell, nothing's improved.
This web site development stuff has apparently become nearly impossible to do (even the US Government can't manage it).
As a 37 year software engineering veteran I find this situation apalling! Adobe people, you need to take a hard look at what's going on here! Your company has been able to maintain a state of the art package (e.g., Photoshop) for over 20 years. Maybe you should ask the folks over in the Photoshop team what things they go through to make sure they can keep engineering that complex product without it coming down in flames.
-Noel

My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

My screen freezes after a few seconds on my iphone 5c and the display fades slightly so you can see faint lines in the background. I'm not sure whether this is easily fixable or a major problem. Have reset the device, but this has worked. Any ideas?

To make sure that this is not software related, set it up as new device, explained in this article:
How to erase your iOS device and then set it up as a new device or restore it from backups

Problem logging on to the MLB site

Just got an MLB subscription, I have no problem logging on to the MLB site on my MAC, but cannot log on through Apple TV. The support folks at MLB said that it's an APPLE TV problem. Does anyone else have this issue, and is there any way to fix this? Thanks

try restarting the ATV

Cannot log out of the forums...

About some of the new problems in these forums, Jochem wrote in another thread (http://forums.adobe.com/message/2399480#2399480)
I figured out what is going on. As soon as you log in your profile settings are partially reset. At the very least your "Last Name" is set to "Hide", not sure which other profile settings are reset when you log in.
As for me one of the main problems is that I was given a new identity, I decided to give this a try. Therefore, I used the "Sign out" button of the top row, logged in again using my normal ID and password, and found that apparently there had been no change in the forums. The only apparent change was that I am now welcomed as "Claudio González" in the rop row, but I am still logged in as "Claudio_González" in here:
As reported in other threads, the information in my new profile is wrong, and I don't know if, once these new problems get solved -if they ever do- the data such as posts count of this new identity will be merged in my old, normal identity. Which is still there...

After posting my previous message, I entered the main page of this forum using Safari 4.0.4 / Vista, and this is what I got:
(Sorry, I am receiving an error messge saying that I the contents of this image is not allowed. It's a plain JPG screenshot well below the maximum sizes).
What I see: No name by the Welcome of the top row, no Sign Out message, welcome in the forums as Claudio_González.
And I haven't logged in in any of the cases I have reported since last night, so it's not me who has been choosing identities.
Last minute additions (in Explorer/Vista now):
1. I am randomly getting hard returns I haven't typed.
2. I cannot change the font of this message to Verdana.

Any way to stop being logged out of the forums every 10 minutes?

Since the recent alteration of the forum, I keep getting logged out. Is there any way to increase the time or keep me logged in at all?

ben...........
Not in Safari, The timeout length is ±30 minutes. I found that it is particularly annoying when composing a post, as it will not Post when logged out in the middle of composition.
I use Firefox and a FF add-on called "Reload Every" - applied to a tab or window, I set it to 'Custom' 20 minutes. You must apply it every time you start FF (from the 'context' menu (ctrl+click). Note that the Tab or window needs to remain open at all times (could hide it in the Dock) for it to work. I haven't been logged out since adding it to FF
The very good reason for the login timeout is that some people use their devices in very public places - school, work, coffee shop, etc. - and may walk away from it (particularly a desktop) for a period Because AppleID is used in the iStore(s), being logged in may become a security risk,
NOTE: There is also a time limit to be able to Edit your post. That seems to be ±15 minutes
CCC

Problem posting images on the forum (color depth)

I was posting an idea on CVI idea exchange board and was continuously getting a generic error ("Codice di errore: caricamento non riuscito" which means "error code: unsuccessful loading") while trying to add an image.
After several studies and attempts I realized that the problem is not in the image size or name or whatsoever element but rather in the color depth: it arises with 32-bit images, while you can post 24-bit images without problems. This applies to other forum boards as well (just tested on CVI board and this actual message), I suppose it is a general rule.
I don't seem to have noted any note on this in the forum help: there exists some documentation on which objects the forums accept as attachments? You know: file types, image types and characteristics, object sizes and so on...
Proud to use LW/CVI from 3.1 on.
My contributions to the Developer Zone Community
If I have helped you, why not giving me a kudos?

alumltd wrote:
Greetings SiobhanF,
Can you please advise HP's preferred method of posting images/pictorial essay of steps tried for solution in query made by posting members!
Many thanks in advance...
Click the "Insert Image" icon up in the tool bar when you compose a reply. It's immediately to the right of the "Insert Link" icon that looks like a chain link.
Some images have to wait for Moderators to clear them. This is to prevent users from posting obscene photos, etc.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

How do I log out of the Forum

I'm subscribed to a bunch of forums but when I go to my main account's forum profile, it lists a diff. email address than the one the emails are going to, and says I'm not subscribed to any forums.
So before posting that screen shot (as you guys recommend in the tech note) I'd like to log out of my main account (this one) and log in with what I think might be my "forum subscription account", but I've been searching for 20 minutes and can't find a log out button. Not even a "you're not anne-marie?" link.
Where is the log out button/link?
AM

YES! Thank you thank you.
And as I suspected, I had subscribed to a bunch of forums under my lists account, so I was able to unsubscribe.
But during this process I think I FOUND the secret Log Out link, it's at the top of the sidebar when you're looking at the "home page" of Adobe Forums (with the logos of the programs). Just click the left-most breadcrumb above, "Adobe Forums," under your user name, to get to that page, and there you'll see the Log Out link.
Gracias Claudio!
AM

VERY bizarre problem, not sure of the forum, files becoming corrupt...

Alright, a day or two ago I started encountering something very strange in my iTunes library. About 6 years ago I made the jump from Windows to a Mac. Naturally, I brought my media library with me. I've had the same computer all these years, and a little over a year ago, migrated my iTunes library to a 1tb external drive. Since then, I went back to my CDs and re-encoded most of my music at a higher bitrate than what I kept it at on my Windows machine. Some of the music I didn't or couldn't re-encode. Same went with a few of my movies. Now, a few days ago, some of this low bit rate Windows encoded material has suddenly become corrupt for no reason that I can see. It appears normally in my library, but without any artwork. When I try to play it, it immediately plays the first song in my iTunes library. Trying to play the same file in other programs (Quicktime, VLC, Finder's preview, etc.) gives various error messages, all basically saying the file can't be read. More and more of the files I carried over from Windows come up with this problem every day. It's not a staggering majority of my library, but some of the stuff will be difficult to replace for various reasons. The only change I've made to my computer set up recently was adding an Apple TV onto my ethernet network.
Basically, my question is, is this any kind of a known issue, or is my disk going bad, and strangely the files that are going corrupt first are the ones I carried over from Windows? Should I be worried about my recently added files?
Any and all help is greatly appreciated.

The drive reports no errors of any kind. I also doubt this because, exactly like I said, it's only files carried over from Windows that are doing it.

Problem logging on to the managed RAS using JBoss Seam

The app I am currently working on is using JBoss Seam. The sample jsp files you guys created were excellent. As a simple test I first tried to logon and export a report thru a different app using JSP and Tomcat and had no problems. I then copied the same code to my Seam application. I placed the logon and export report code into an Action class. I had to place the crystal jars into the seam/lib directory in order for seam to compile without errors. I now have seam running successfully, but get a runtime exception every time I try to logon to the RAS server.This codeenterpriseSession = sm.logon(username, password, cms, auth);causes this exception2006-11-20 12:00:49,551 ERROR [com.crystaldecisions.sdk.occa.pluginmgr.internal.PluginMgr] (getPlugins:292): unexpected exception java.lang.ClassCastException: com.crystaldecisions.sdk.plugin.desktop.pdf.internal.PDFFactoryAny ideas on how to correct this?Thanks in advance,Dave

Hi DaveI wasn't familiar with JBoss Seam before you mentioned it in your post. Looks like yet another application framework like Struts or JSF. The logon error shouldn't cause any kind of ClassCastException with a PDF factory. Have you tried commenting out all code except for the login. My only guess is that Seam changes the way that the code is executed so it appears that the error has to do with the login call. I really don't think this is possible.Start off real simple and uncomment the code as you go to see where the error is coming from. Rob Horne <a href="/blog/10">Rob's blog - http://diamond.businessobjects.com/blog/10</a>

I'm not able to log in to the forum & it's not sending me an email

I already have an account but can't log in...not sure if this question creates a 2nd account for me. I never received an email for password help.
Thanks.

Since you posted a message here as 'Pareshk' you were evidently able to sign in.
You'll receive a notification when someone replies to your post.

When will the issue of unacceptable performance of the forums get resolved?

Obviously there are major problems nowadays when using the Forums.
Not only many times you don't even get it at all, getting the 'Experiencing technical problems' message, quite often it takes about 5 minutes to post a message, and after checking it appears three times.
Oracle can not say it is not aware of these issues, as they have been reported many times.
Apparently addressing these issues is not getting much priority.
For a professional company this is hardly acceptable.
Does Oracle plan to resolve the ongoing issues, or do they want people to learn to live with it, or simply go away, and not answer any questions anymore?
Just wondering.
Sybrand Bakker
Senior Oracle DBA

fyi
Similar behaviour reported in the forum thread "Posted three times automatically "
at Posted three times automatically
regards
Jan Vervecken

OT - Problems logging on

I had some problems logging on to the forum. And since at this moment there are only 6 user online, I guess more forum members experience these problems.
But, as usual, you can still log on to the Bug Database (and then you're automatically logged on here as well):
http://bugs.sun.com/bugdatabase/login.do
PS. Has there always been a "Check Spelling" button when posting a new thread?

I had some problems logging on to the forum. And
since at this moment there are only 6 user online, I
guess more forum members experience these problems.
But, as usual, you can still log on to the Bug
Database (and then you're automatically logged on
here as well):
http://bugs.sun.com/bugdatabase/login.do
http://forum.java.sun.com/thread.jspa?threadID=757831
PS. Has there always been a "Check Spelling" button
when posting a new thread?Not always, but I think it has been there for a couple of times (I think it was introduced at the same time as the edit functionallity)

Can anyone tell me why I am unable to log in to the HP Support Forums?

I am unable to log-in to HP Passport or Forums. I use the same id/password that I've used for years and everytime I try to log-in to the forums or HP Passport, it takes me right back to the sign-in page. I've even tried registering with different user id/password and it always tells me it is already in use. I emailed HP Global Support and no help there.

Hello CalvinP.
Well, I used the link you provided, changed my password (again) and it took me to the HP Forums. My forum ID was at the top right. When I clicked on the subject Other Desktop etc., it took me to the HP Passport sign-in page. There, it showed my email address and p/w (all stars). I clicked on Sign-In and it recycled back to the sign-in. So, I tried again using my email address and the p/w I just changed to. Error message saying the user id or password incorrect. I then tried using my forums ID and new p/w and same thing. I then closed that out, reopened Chrome, searched for HP Support Forums, clicked on a link and what opened was the Forum home page showing I was logged-in (my forum user ID (khone) was in the upper right. When I clicked on a subject area, it again took me to the HP Passport sign-in page and I could not sign-in. Again, I closed Chrome, reopened, did the search and clicked on a link and it took me to the forum home page with me already logged-in. The only way I am able to respond to you, or anyone else, is to click on my user id and it takes me to the posts I have made. That is the only way that I can respond to anyone. I am still unable to access any of the subject areas or make a post. If I try, I end-up back at the HP Passport sign-in page.
As I said before, I have absolutely no idea what has happened or what HP has in their files for my user id/password. I have reset my id/password several times by both email links and by answering the security questions. But evertime I try to log-in @ HP Passport, I always get the same error message - user id or password incorrect. If I try to log-in straight in the Forums, it always takes me to the HP Passport sign-in page.
In Febuary 2013, I emailed HP Global Support, spoke to a Pia and Andrea on another subject and also mentioned this. They said they would pass it on to the webmaster because their might be a problem with the website. Never heard a thing until I received an email from a Kavitha saying they were closing the issued because they hadn't heard from me. Naturally they didn't because I never heard from them.
I'm totally frrustrated with not being able to access the forums to see if anyone can provide solutions to problems I occasionally have with my new computer. I'm at the point of just giving-up as I'm exhausted from the number of times I've tried and that this has been going on for almost two (2) months.
Thanks again CalvinP. If you have any other ideas, please let me know.

Problem logging onto forum

Hi peeps,
I surf the net using Chrome, but I've just gone to log onto the forum and a big warning sign came up saying something along the lines of 'This page contains non-secure content'.
Then, on the log in page, the website address started with a lock with a big red cross over it, then 'https:'
https://community.bt.com/t5/user/userloginpage?dest_url=http%3A%2F%2Fcommunity.bt.com%2Ft5%2FBT-Vision%2F...
So I've logged on now using ie7.
Has anyone got any ideas as to what is happening?
Rank - Mostly Harmless.

masona2 wrote: no I did
I've just gone to reply to a thread (using my normal method) and I had no saved forum ID or password where I normally do. Looks like BT have adopted https and not the http for these thriving forums.
Sorry DS, I don't know what that means.
Although it was the httpS that initially pricked my alarm bell there may be a problem.
I don't log in to the forums, just lurk. If I see a post that I think I'll reply to, I click the reply button which automatically takes me to the sign in page, which used to be insecure, using http. Now (even with this reply), it uses https - secure. I'd then reply and then sign out. I may continue lurking, but not as much as I used to.
When it was http, my details would be saved in the ID and password boxes, they then vanished and then I spotted the https at the beginning of the address. I've since saved my details on this new https address.
For some time now I've used https where I can
If owt goes boobs up, guess I'll use http://bt.lithium.com/ instead of the normal - http://community.bt.com/
Mods, feel free to comment on any or all of the above.....
Anyway, it's late/early (depending on how you look at it) and my head is yet to hit a pillow, so have a ponder over this as it explains https - http://en.wikipedia.org/wiki/HTTP_Secure
Good night/morning
-+-No longer a forum member-+-

Major problems logging in to the forum.

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