Major problems with Creative Nomad MuVo NX (256 MB)

Hello, I recently brought a Creative Nomad MuVo NX (256 MB) it hasn?t been more than two months and I?m already having problems with the MP3 player. This is a little hard to explain but, the headphone jack (where the headphones connect to the player) whenever it moves (to the left, right, up, or down) the sound dies, or gets very staticy. There is no way I can play music this way, as the connection moves a lot. Is there anyways I can fix this? I hear that Creative will replace my product if it'ss withen 90 days. I also have proof of purchase, and original retail box materials.

obiant, this has been a problem frequently with some older models of the Zen Extra, although I have not heard of this in a Nomad Muvo. What happened with the Zen Extra is the headphone Jack was just soldered on to the motherboard with nothing to hold it on. After awhile the soldering job on the jack would loosen and sometimes break off. After a awhile creative then added a piece of plastic to keep the soldering from loosing. This may be you problem and if it is I?m surprised that creative would make that mistake twice. You should email Creative tech support to see what they think, they can also arrange to have the player sent to them for repairs.
I hope you get it working or fixed.
Email for creative tech support: http://us.creative.com/support/custs.../emailform.asp
Torstein.
Please help me with my post:? A Petition to ask Creative to update the firmware of the Zen Touch to Include EAX capabilities.[/b]

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