Major problems with iPhone 4 & iPad 2 both 5.1.1. - Outlook Calendar sync

Folks, really need some help here, being forced to revert to Blackberry Bold 9000 because of issues with Outlook Calendar sync since 5.1.1 upgrade on both my iPhone & iPad. Our company Enterprise Active Sync server is 2003 (please don't mention upgrade - already a seperate conversation byt all costs).
email sync's fine on both devices, plus i can continue to use both iCloud accounts, and BT yahoo mail etc !
national holidays set up in Outlook calendar come across, as does some calendar items, but then falls into a resync mode with nothing staying in the device, i can also see and read calendar invites, but once accepted, they disappear !
Searching the internet suggests I'm not alone with this issue - any ideas welcome, seems not to be a problem on os 4 !!! but A) I don't know how to regress and B) why should I ?
Many thanks in advance, please don't make me go back to a BB !!!
Finally, I've been using the devices without issue for nearly 2 years - so again it's linked to 5.1.1. upgrade !

Hi Tim
Firstly, apologies for the slow response to your very quick reply !
I've checked back, we're using Exchange 2007.
We've actually got a ticket open with Apple at present, so anticipate that a patch may be available.
It is still curious though that out of a 200 user community trialling our internal iPhone & iPad pilot, we only have 2 issues (mine and a colleagues), however anticipate that there will be more issues as nearly entire community is on 5.1.1.
On a second point, any ideas how one can rollback to 4.3.3 on an iPhone or iPad ? I can't find anything that implies a self rollback without jail breaking the device ?
Thanks again for the help.
Marc

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Syncing problems with Iphone + Ipad

Hi everyone, I am currently facing problems sycning my iPhone 3GS (ios 5) and my iPad 2 (ios 5) to my iTunes (10.5) on my PC, I have tried everything from uninstalling iTunes to wiping phone and no luck! other things tried include checking for errors where it pops up, no ipod/iphone/ipad connected, even though everytime it is appearing in my computer and my devices! I cant even estiblish wifi sync as i cant connect it to turn it on!, i currently cannot sync my songs, videos, everything! Very frustrating!
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Thanks
Samdel567

When plugged into itunes. Click on the device and then on the tab that says apps. in this screen simply untick the box that says automatically sync apps. then simply tick or untick the apps you want on that device. hope this helps

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Message was edited by: dreydey

This is a user to user help forum only so no one here can answer regarding what AppleCare or an Apple Store will do in this situation. Every warranty claim is on a case by case basis. If a fellow user tells you - sure Apple will exchange your iPhone and Apple doesn't exchange it due to the accidental damage, what you are told here carries no weight in this regard.

MAJOR PROBLEMS WITH IPHONE 3G AND MICROSOFT EXCHANGE!!!! PLEASE HELP!!!!

Ok,
My exchange server at work was synced to my iphone and has worked with no issues. I then exchanged my phone because there were issues with my bluetooth not syncing properly. So with this new phone, it prompts me to enter in my exchange server password every few days. I contacted my IT department as well and microsoft to get this issue resolved because I assume that there were issues with the exchange server. They were both able to see an event viewer and it showed that my iphone was attempting to log in numerous amounts of times, which locks out my account after 3 incorrect log ins. Even when I erased the exchange account from my phone, it still showed that the phone in the event viewer was trying to log in over and over again. I then did a master clear and restore and the process was removed in the event viewer. So then I called my IT department to unlock my account after I cleared everything. I was able to sync everything again with it working properly. Now its a day later and the my exchanger server prompts me to enter in the password AGAIN and my exchange account is locked AGAIN because the event viewer at work is showing the same issues. Is my Iphone not saving the password correctly? What do I do? My IT department even created a dummy account to see if a new account would fix the issues but yet no cigar! HELP!!

The iPhone you returned is still syncing against your server and locking out your account. Someone possibly has access to your mail data. I'd recommend having your Exchange Administrator install the Microsoft Exchange Server ActiveSync Web Administration Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC -E0B4C6301453&displaylang=en) and attempt to wipe/delete/block that other iPhone.
Message was edited by: ethanm

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t
Solved!
Go to Solution.

when you try to sync the calendar, does it stop at a certain part? which part? does it give you an error?
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http://support.apple.com/kb/HT1386
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