Major problems with ipod 160gb

i bought an ipod 160gb classic only a few months ago and its already giving me problems. i was listening to it and it stopped playing the music, then it started moving through the list without playing any songs. if i tried to go back to a song it would just skip ahead and not play it. now it keeps displaying the circled X sign and tells me to go to www.apple.com/support/ipod. the website isnt really helping because it tells me to reset to the disk but i cant really do that. PLEASE HELP much appreciated. thanks.

the website isnt really helping because it tells me to reset to the disk
I have no idea what that means.
Have you tried these basic troubleshooting steps?
The Five Rs.
If nothing helps, you can arrange online service here.
Service request.
Or you could take it into an Apple store and have them take a look at your iPod.
You can make an appointment by using this link.
Genius Bar Appointments.

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