Major Trouble with Latest iTunes versio9n

I have two major problems with the latest version of iTunes, which I was forced to download to purchase a TV Show I wanted.
1) I've lost 95% of the TV shows previously downloaded on my iPod (they are still in my library, which "library" has also disappeared on my iTunes). I haven't had time to see if songs that I purchased with previous versions of iTunes are still there as they are many!
2) Download time for TV shows is 5 HOURS!!!!! This is unacceptable when the time was a fraction of that before.
I replied to a couple of related and unanswered posts, but thought it would be better to post my own.
I have tried to restore my iPod AND change the drive letter for it in Windows as suggested in previous, related posts and that didn't work.
Can one of our solution providers out there help me? I travel and there are some of the TV Shows that disappeared that I hadn't watched yet.
Thank you!!!

Andy
I have been using Explorer throughout, but you sparked an idea, there.
So I tried it using Chrome.  I managed to get iTunes64setup.exe downloaded, but try as I might, it will not run.
Any further suggestions are welcome.

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