Make iTunes recognize other video formats

Hello folks,
I am trying to import wide variety of video formats in iTunes. Frankly, the days have gone that we have to use strictly mp4, there are many players that can play other formats so I don't want to re-encode the videos to mp4. Hence it brings me to the question, how do I make iTunes recognize other video formats. If QuickTime can play all the video formats then why iTunes can not?
Apparently, there are ways around for mac but I did not find any for windows. I will be glad if anyone can flash some light.
Thanks in advance.
(P.S. - I know, I can bring videos to iPad without them being in iTunes but I find it good to have all videos in library.)

That's not how it's supposed to work according to this: http://www.griffintechnology.com/support/italkpro/
By default, a playlist will be created in iTunes called "Voice Memos" and those files will be transferred there automatically. The files themselves can be found on your computer in your iTunes Music folder in Unknown Artist > Unknown Album.
It may be worth working through any trouble shooting articles on that site.
Regards,
Colin R.

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    That's not how it's supposed to work according to this: http://www.griffintechnology.com/support/italkpro/
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