Make overpaymnets in Biller Direct standard mode

Hi Guru's,
Is it possible to make an overpayment through Biller Direct in standard mode. I mean we have setup Biller Direct and enabled the standard mode and not balance mode.
I want to know if it is possible to make an overpayment i.e pay 200 usd by direct bank debit method for a invoice amounting to 100 USD.
Thanks in advance,
Raghu.

Hi Raghu,
Can you update the solution that you have come across, have a similar scenario.
Thanks,

Similar Messages

Biller Direct Agent Mode error

I am currently trying to setup Biller Direct to show the Agent Mode. Below are the steps i haven taken:
1. Changed the XCM mode settings to Agent Mode: epbbmode = OA
2. Rebooted the Java Instance
2. Added the security to SAP User ID - We have giving the user all authorizations for Biller Direct
3. The user logs in to through the standard Biller Direct Login page and they are logged in successfully
4. The user is then displayed the standard "You have successfully logged on Select your account" page.
5. When the user selects one of the accounts listed on the page, they receive the following error message, "The service is not available at the moment. Try again later"
Has any successfully launched the agent mode for Biller Direct. If you have could you please help us determine why we are receiving this error message after logging in.
We were able to successfully use the Standard and Caller Center Search Modes for Biller Direct.
Thanks

Hallo
1) someone wiser than I please correct me but I believe you do not need to restart the java engine after XCM changes nor Visual Admin changes but you do after UME changes.
2) "The service is not available at the moment" is a general error message kept simple to not worry the user. If you go into NW Admin and set the level of logging to "debug" then you see real messages and can diagnose, perhaps in conjunction with ST01 on R3.
3) I did set OA and accessed my customers.
I am on BD 6.00 and NW 7.00 SP18
Best wishes

Biller Direct Fields: FUNCTION 'FSCM_FICA_TFISCOMMFLAG_GET'

Hi Guys,
I am working on CAA1/CAA2 enhancement. Here once user presses SAVE button I need to validate Biller Direct fields (i.e. SMS/PAPER BILL/EMAIL Checkboxes). For that I am using CUSTOM FM on: transaction CAWM -> Contract Account Control -> Screen Layout -> Views -> FIS201 Biller Direct: Notification Type -> Further checks.
In that FM I am using below standard SAP FM which suppose to return values of Biller Direct Fields.
    CALL FUNCTION 'FSCM_FICA_TFISCOMMFLAG_GET'
   TABLES
     t_tfiscommflag       = gt_tmp1
But this FM failed to return any data even if I make changes to Biller Direct Fields. Do I need to do additional configuration for this?
If there is any other way to validate these fields please let me know.
- Thanks
Edited by: Nikhil Jathar on Dec 29, 2008 11:17 PM

If you want to validate these fields then go with events.
In the same transaction CAWM you will have menu EVENTS .
DCHCK is the event for Validating purpose.
Create a Zfm and attach in the event DCHCK. and validate the same in your ZFM.
Please let me know if you need more information on this.
Regards,
Shiva Kumar

Biller Direct Query

Hi all,
I want a couple of options removing from their Biller Direct application. These are as follows
1. Select the payment method you want to use.
and
2. Chose continue to check and confirm your payment.
I know that we can remove the whole page of options using standard
Biller Direct config options there is no standard function to remove options within a page.
Can anyone please let me know if this can be done and if possible how.
thanx
Deepak

Hi Julius,
For Biller Direct, I think it is defaulted rather than recommended ( I will check this) . The XCM configuration guide also explains how to setup the connections. Even the [sec guide|https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/f03e38e4-7a55-2a10-d9a1-f129b31f5d7e] explains this setup. That makes me think this is defaulted.
For now, we are still configuring it, so don't know what implications it will have. Also, didn't get to explore its all options for BD, as its pretty new to all.
Works ok for now..managed to get it working for some testing
Thanks
Abhishek
Edited by: Abhishek Belokar on Jun 10, 2009 3:55 PM

Biller Direct Documentation

Does someone who has installed Biller Direct using EP 6.0 know where to find detailed information about customizing the web application - ie. texts, graphics, etc.
The Modification Guide does not specify document names.
Thank you for your assistance,
D. Maupin

I am actually not just a programmer, but here are some points
1. You don't need the NWDI if you just only want to deploy the standard Biller Direct version, but you need it if you want to modify anything. You can just use the SDM ("Sap Deployment Manager" located in the parent directory of the J2EE Engine installation directory) and deploy directly the SCA files.
2. Yes, because the NWDI is like mixture of CVS/Subversion, Marven and deployment manager together. You can probably without NWDI, but then you have to spent some time to setup a project structure in your favorit IDE and to locate all the libraries for the dependencies. NWDI is actually not my favorit, but that's what God... ahem SAP gave us!
3. I use the NWDS (SAP Developer Studio) to bundle and create the required EAR file. I also need the NWDS to checkout and checkin sources into the NWDI using their proprietary version control system, but I actually modify and debug the web-application by using IntelliJ IDEA, which probably the best Java IDE. The NWDS does not really like that someone is going to change code directly on the file-system and therefore you must always ensure the everything is in the "edit" modus, before another tool is going to change something. It sounds like more work, but if you are using my way you are still 2-5 times faster than using NWDS only and the quality of code is extrem better.
If you are going to change Biller Direct, you first task should be to get rid of the Framesets and make it to a single Frame. It's not complicated, but makes your live easier.
If you need support, you do not hesitate to contact me
Kind regards,
Andreas Halbig
De Villiers Walton
SAP e-Business Consultant
Email: andreas.halbig [at] dvwsolutions.com

Incoming payments(card payment) in biller direct not updating in SAP.

Hi Friends,
we are using the FSCM Biller direct for customer incoming payment. we have maintained the payment method (incoming) and credit card number in customer master.
every think is displaying in biller direct like open items and clear items. But we received a payment from customer through credit card and its updating in portal, but its not updating SAP. it's in inactive mode when i am trying to clear the open items. giving the message that this amount is already done in biller direct.
so please suggest me how the open items are cleared when the payment are received through biller direct.
thanks in advace.
Regards
Ram
<MOVED BY MODERATOR TO THE CORRECT FORUM>
Edited by: Alvaro Tejada Galindo on Mar 25, 2009 4:36 PM

Hi
thank for your reply. I have not posted in SAP. customer has paid the payment in Portal and i have selected the payment for the line item. Now that line item is coming in progress condition (not in processed).
in SAP that line item is not active. If i will select the line item system will give the message that is line item is processed in biller direct.
please tell me the process of biller direct payments in SAP and then only in portal the payment line item will be go to the process item (now its in in process condition). is their any upload for the payment document in SAP.
please suggess me Standard payment process through Biller direct. then i will compare the present senarious.
thanks in advance.
regards
Ram

SAP Biller Direct utility industry based business package

Hello Experts
Can we use SAP Biller Direct utility industry based business package with Finance module???
points will be given to right answers
regards
srinivas

Yes
Biller Direct is aimed to be linked to the FSCM suite.
There are two views of Biller Direct, B2C and B2B.
B2C is used where customers deal with consumers, an example would be the utility industry. The Consumers can pay online their bills and view their account, update master records and so on.
The B2B is where there is a fuller customer master, normally you have less customers, but the customers have more line items. There again is the possibility to make payments here, however this is unlikely. They can however review their account, and raise disputes, print off copy invoices.
All of this functionality is delivered via JAVA and it is pretty standard, however the area that takes the longest time is setting up the users.

Questions on SAP Biller Direct Java Customization

Hi,
I am working on SAP Biller Direct java customizations. Can anyone help me find answers to these questions.
-- I have created local DC from the Biller direct track in NWDI. I would like to change the User registration page in Biller Direct.
Can any one let me know the JSP page name for that and where can i find it in the components.
--- Also all this development do i have to do it in J2EE perspective and checkin my changes?
Also i would like to know if anyone can send some documents on devlopment part of Biller direct.
Thanks
Edited by: Aparna on Aug 20, 2009 12:33 PM

Hi Aparna,
I have a couple quick questions about BD development and would really appreciate it if you could provide some advice since we are starting our build soon.
In my NWDI track, I have component FSCMBD and several other of the required SAP components. I did not create a new product or component, just followed the procedure in this thread: https://forums.sdn.sap.com/thread.jspa?threadID=1331894. Is that the method you recommend?
I am concerned about doing development directly on the FSCMBD component. How do I prevent my developers from modifying BD source code? Is the idea that they will create independent DCs in NWDS (as you described) and only modify those? I just want to make sure that we are doing development in a way that is supported and will not cause issues when applying SPs or upgrades to FSCMBD.
I also want to confirm that this "create project" activity is not something that I need to do as an Administrator in the NWDI track; this is something my java developers will need to do in NWDS at the beginning of the build.
Thanks Aparna!
- Michelle

Disputes for Credit Notes are not displayed in Biller Direct

Issue: Back end ECC, allows us to create disputes on stand alone credit notes, but on the Biller Direct front end we are not able to see the disputes created.
Description in detail:
1. When a dispute is created on a credit note, system treats it as a Customer Disputed Credit Memo (CDIS_CRED) and it is created in ECC with relation F6.
2. On the Biller Dircet Front end , standard actually display disputes for a Invoice created with relation F1 and F2. So we are not able to see the Customer Disputed Credit Memos.
3. Front End (Biller Direct) allows only open invoices to be disputed and not credit notes, even though it is allowed in ECC.
We would like to know if you have come across this scenario before and have resolved it either through customization or Configuration.
Advice/Recommendations will be greatly appreciated.

Hi Dave,
I just saw this thread now and I am glad I can share the solution with you:
For View: PRDIOOV/OBJECTOV, debug method GET_LIST_OF_STATIC_VIEWS and find out why system is suppressing some assignment blocks.
For some reasons, SAP has included these methods in Product Overview page which are meant to suppress some Assignment Blocks depending upon their usability.
Just redefine this method and delete the views from the Static Views Result List. Following is the sample code:
CALL METHOD SUPER->GET_LIST_OF_STATIC_VIEWS
RECEIVING
RT_RESULT = rt_result.
DELETE rt_result WHERE viewid = 'CUSRQMSLAPro.SRQM_SLAPRO/MainWindow'.
DELETE rt_result WHERE viewid = 'SrvEnt.PRDSRV/SrvEntOVE'.
DELETE rt_result WHERE viewid = 'ZIOBJECT_VC/VC'.
Hope this helps.
Thanks
Vishal

Need to upload a bill in pdf format to be viewed in biller direct screen

Well requirement is to view a bill(invoice) from the given format to pdf format on biller direct screen(UCES SCREEN), a web portal.
Now ,first i have to change the invoice from its current format to pdf ,and
Secondly,I have to send it to the web portal...so which FM makes a pdf file go to a remote server
Thirdly,I need a suggestion too..ie. whether the bill should be called from the database only?If so how to save the bill in pdf format in database server.
Any help will be appreciated and duely rewarded.
Thank you,
Pranab

well thanks for your reply.
But what about calling the pdf from the web portal or uploading the pdf view in web portal?
Means that when I click on pdf icon on that portal........it calls a bill in pdf format from SAP r/3.

How to create a link on a biller direct screen for downloading a pdf file

Hi,
My requirement is to create link on biller direct screen, when I click on that link a pdf document will be downloaded in local system. I need help on that

contd from previous post, excerpt from BD config guide:
Web Application
3. Displaying the bill document
The Web application displays the bill document.
If the bill document is displayed using a separate Web server (for example,
the Web server of an optical archive), then the URL for displaying the bill details
can be transferred at event 1235 when you create the bill list. The BAdI
FIS_INVOICEDETAIL is not called, but the Web application sends an HTTP
request to this URL. Since the Web application requests the bill data by request
to the Web server for bill details, the Web server does not need to have an
authentication mechanism. SAP delivers an example implementation for
accessing a Web server for bill details.
Connecting Other Billing Applications
As described above, SAP Biller Direct only makes available the display of bills from Sales and
Distribution (SD) in PDF format. If you want to use this function for bills with a different origin,
you need to proceed as follows. See the BAdI documentation for further details.
1. Create an implementation for event 1235. You have to set indicator XXML, XPDF, or
XMULTARCH (or all three) in table T_INVOICES so that a customer is able to load
XML or PDF data in the front end of SAP Biller Direct. Technically, this means you
ensure that the appropriate icons are shown.
2. Implement BAdI FIS_INVOICEDETAIL. This BAdI is called by the front end if the
customer selects the corresponding link. You can determine the required format using
I_INVOICE_FORMATS. Create the corresponding binary data, and fill table T_XML,
T_PDF or T_MULTIPLE_ARCHIVED_DOCS (or all three).
3. Then set indicator XXML, XPDF or XMULTARCH (or all three) in structure
C_INVOICE_FORMATS.
My Questions:
1. My PDFs are stored on a web server as described in step 3, does that mean that I don't need to use the BADI? How are these URLs generated? Does BD automatically know how to retrieve them from archivelink?
2. My documents are insurance bills, not S&D bills. Does that mean that I need to use the BADI as described in "connecting other billing applications"?
To me there is a lot of ambiguity in the way this is described in the configuration guide. Could use some help with the interpretation.

Deploy Issue with Java Biller Direct Component

Hello Gurus,
I am customizing the .jsp files of the Biller Direct Java component. Then i build them and deploy the .EAR file to server.
After that when i open the web page the changes are not reflected. Can any one let me know how do i build and deploy the J2EE DC's.
Thanks
Edited by: Aparna on Aug 20, 2009 11:40 AM

That's definitely a bug in 8.1. I filed CR111393 for it.
Can you show me your weblogic.log file? There's something wrong with
your application, and the deployment is failing. You should see a
message like: can't read ... right before the NullPointerException.
-- Rob
Greg wrote:
java.lang.NullPointerException
     at weblogic.j2ee.dd.WebModuleDescriptor.isWebService(WebModuleDescriptor.java:156)
     at weblogic.j2ee.dd.WebModuleDescriptor.getAdminMBeanType(WebModuleDescriptor.java:125)
     at weblogic.j2ee.J2EEApplicationContainerFactory.createMBeansForEar(J2EEApplicationContainerFactory.java:581)
     at weblogic.j2ee.J2EEApplicationContainerFactory.initializeDeployment(J2EEApplicationContainerFactory.java:481)
     at weblogic.management.deploy.DeployerRuntime.unprotectedActivate(DeployerRuntime.java:830)
     at weblogic.management.deploy.DeployerRuntime.access$000(DeployerRuntime.java:64)
     at weblogic.management.deploy.DeployerRuntime$1.run(DeployerRuntime.java:1499)
     at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:317)
     at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:97)
ok, anyone know what I'm doing wrong?
I'm just trying to deploy a simple .ear that contains 1 web module with a single
html file + servlet in it. I've used WebLogic builder to open the .ear, then
saved in WebLogic builder, then did a Deploy Module...
A quite similar technique works flawlessly in JBoss, but for some reason WebLogic
complains on this pretty simple example. Is this a bug in 8.1?
In this WebLogic deployment i've used the WebLogic builder to open the .ear and
then pressed Save which generated the WebLogic specific deployment descriptors.
Apart from that it's about the most simple .ear/.war example I can make.
Any help much appreciated,
Greg

FSCM: Biller Direct using Dispute Management

Hi,
I've implemented SAP Biller Direct and I want to use the dispute management to create dispute cases directly from the webportal.
Dispute Management is activated. Its already possible to create cases in the backend (and to modify these cases on the frontend), but if I try to create a new case directly on the frontend, I get the following message:
"This service isn't available at the moment."
I dont know what to do. The biller direct integration in the Dispute Management is definitely activated. Customizing is done as well.
Any ideas?
Regards
Rainer

Hi,
have you activated all of the user id settings for Biller Direct? (XCM)
where are the 'user id settings' ? I've configured the userinterface, connectionmanager and application settings.
can you make any changes from Biller Direct to ERP?
- Yes, I can change the administrative data (integrated with accounts receivable).
- I can pay bills. Marked as 'arranged by Biller Direct' in the ERP. How can I post them, or is it done automatically?
What version of ERP are you using 6.0 or an older version?
Right, I'm using ECC 6.0.
Have you got your BASIS / PORTAL guys to check the connections that everything is open? (JCO's)
The connection works.

Biller Direct Electronic Bill Payment and Pool User

Hi,
We have an internet front end system that will encapsulate the Biller Direct pages. This system contains the user management engine.
Biller direct can utilise pool users to connect the web server to biller direct. Would it be possible to have bills viewed and paid for using a pooled user rather than individual unique userids.
I was then planning to implement the logic to restrict viewing by customers in the web server.
Thank you.

Re: Bill Payment Fees
I do not understand why I have to pay a fee of $2 to pay my account at the post office. You are using a bullying tactic to make me do something that I am not comfortable with. You will charge me a late fee if I do not pay by a certain date but you do not even consider dropping the $2 fee when I pay my account within 2-3 days of me receiving my account at the post office. What has happened to loyalty to the customer. I have had an account with you for many, many, many years.
I pay all my bills at the post office (house rates, water rates, power, gas and even my home phone) and am not charged for any of these. It is so, so wrong. I have rung and talked to someone but got no satisfaction. I am so upset about this. It is not just the $2, but the principle of it all. It is soooo wrong.

FSCM Biller Direct Call Center Payment Log

Hi,
We are using Biller Direct and Biller Direct Call Center for our dealers/customer AR processing.
Biller Direct is used by our Dealers to see their account balance and post payment online through Biller Direct web portal.
Biller Direct Call Center is used by our Account Receivable team to see our dealers account balance and to post payment with authorization from our dealers.
The main question is:
How can we see the deatilpayment log/detail on transaction posted through Biller Direct Call Center? Our AR team needs to identify which user from AR team that perform a specific payment. Please advise.
Is this something that can be setup through XCM or R/3 configuration?
We need to get the detail of "User ID" and "Date & Time" that a payment is done through Biller Direct Call Center.
I tried to look from the document changes on AR line item detail of the billing document that got paid. But, the document changes is only showing that user BD_POOL made the payment posting. The user id is setup in XCM for posting any transaction into R/3.
Appreciate your help in advance.
Thanks,
Markus

Mohit,
Let me try to answer your questions:
u2022 What accounting entries are passed from SAP perspective and at what points in time?
A) SAP will post a CREDIT to the Customer AR item and a DEBIT to a Credit Card Receivable account when the payment is posted in FI. The DEBIT to the Credit Card Receivable account is included in the nightly Settlement run to be sent to the Processor for a deposit request.
u2022 How are charges levied by banks / financial institutions handled or can be handled?
A) There are Processor charges for authorizations and other services such as Fraud checking as well as the INTERCHANGE fee that is a percentage of the Settlement amount. This could be anywhere from 1.5% to 4% of the Invoice amount depending on the type of transaction and the agreement with the Processor.
u2022 How any fees / charges imposed by network processors / clearing houses handled on a transactional basis?
A) The processor will assess and collect these fees, typically on a monthly or daily basis and provide reporting to the Merchant regarding the fees charged.
u2022 Is this something which Standard SAP Config can accommodate and if yes where exactly? If not what custom development route is appropriate?
A) Standard SAP does not have the ability to assist with Settlement reconciliation or recognition/assignment of processing fees. This must be accomplished through Manual postings.
u2022 Does addition of third party providers like pay metric for interface plug-in help in segregating and processing of credit card charges any better?
A) Yes, ISVs such as Paymetric which provide integration between SAP and the processors do provide additional SAP and external reporting and functionality to assist with the reconciliation process and in determining the processing fees.
Regards,
Eric Bushman
VP, Solution Engineering

Make overpaymnets in Biller Direct standard mode

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